Follow us:
  1. Home
  2. News
  3. Recalls

Jayco recalls Entegra Qwest and Jayco Melbourne & Melbourne Prestige Class C motorhomes

The operator's manual may contain incorrect automatic parking information

Photo source: Jayco
Jayco is recalling 666 model year 2019-2020 Entegra Qwest and model year 2019-2021 Jayco Melbourne & Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis.

The operator's manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

If the driver relies on information in the operator's omnual, vehicle rollaway or movement may occur, increasing the risk of a crash.

What to do

Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the operator's manual free of charge.

The booklet with correct information is also available online free of charge.

This recall is expected to begin June 12, 2020.

Owners may contact Jayco customer service at (800) 517-9137 or Sprinter service at (877) 762-8267.

Take a Home Warranty Quiz. Get matched with an Authorized Partner.