Write a review
  3. Homeowners
  4. Home Warranties
  5. Best Home Warranties

Best Home Warranties in West Virginia

We compared 12 companies and chose the top home warranty providers

    • Choice Home Warranty
      4.0(68,416)
    • ARW Home
      2.9(2,580)
    • HomeServe
      2.1(1,949)
    Author picture
    By: Alina Bradford
    +1 more
    Author picture
    Edited by: Cassidy McCants

    Best Home Warranties in West Virginia

    If you live in West Virginia and want a home warranty, it’s important to compare your options so you can get the best deal for the right coverage. To help, we compared top home warranty companies on ratings and reviews, price, coverage options, availability and other factors to choose our top picks for West Virginia.

    Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us — this does not affect our recommendations or evaluations but may impact the order in which companies appear.

    Our editor’s top picks

    1. Quick service: Choice Home Warranty
    2. Electronics coverage: ARW Home
    3. System plans: HomeServe
    Why trust ConsumerAffairs?
    • Our recommendations are based on what reviewers say.
    • 4,657,823 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    3 best home warranty companies in West Virginia, reviewed

    Home warranties can help cover the costs of unexpected breakdowns of your major systems and appliances. Our research team has analyzed 26 different home warranty companies to find the best coverage for you. By comparing customer ratings and reviews, coverage limits, prices and available plans, our team chose three companies that offer the best plans for your money.

    Buyers Choice Award Finalist
    Choice Home Warranty
    Choice Home Warranty
    4.0
    68,416 reviews
    Plans available
    2
    Service fees
    $100
    Starting costs
    $46.83
    Get a Quote Read Reviews

    Choice Home Warranty provides coverage in 49 states (not Washington), including West Virginia. It offers 2 plans, with coverage for up to 18 appliances and systems combined.

    Customers from West Virginia appreciate the technicians’ prompt and efficient service and often praise Choice Home Warranty for its quick response time and ability to send technicians within a few days of filing a claim. Customers also mention that the representatives they speak to are helpful and informative and that they are satisfied with the coverage and pricing.

    Barbara in Charles Town has had a consistently good experience with Choice: “The technician that was dispatched to repair my dishwasher was excellent. I would highly recommend him. I appreciate the efficiency of Choice Home Warranty! I have always had a positive experience with Choice Home Warranty.”

    Clarence in Scott Depot said: “After having trouble with my garbage disposal, I called Choice. The process of arranging an appointment for the repairman was quick and easy. The work was completed in less than four days. I have dealt with Choice Home Warranty for several years and the company has always provided the best of service.”

    Some West Virginia customers experience long wait times getting technicians to their homes, and some say they received unsatisfactory compensation for replacement appliances.

    Thomas in Huntington was disappointed after paying out of pocket for a replacement washing machine: “Tech did a great job. It was the contract for replacement for me that made me mad. Never said had to be a certain size on washer which is a front end loader. What they try to give me won't even buy another to be replaced. Had to add 300 to get replacement.”

    ARW Home
    ARW Home
    2.9
    2,580 reviews
    Plans available
    3
    Service fees
    $100
    Starting costs
    $49.99
    Get a Quote Read Reviews

    ARW Home offers 3 home warranty plans: ApplianceMAX, SystemsMAX and TotalMAX. It’s available in 50 states, including West Virginia. If you opt for combined coverage, up to 16 of your appliances and systems will be covered.

    Customers in West Virginia appreciate ARW Home's responsible and caring nature, as well as its prompt response to service calls. They say the technicians are well-trained, courteous and efficient in their work. Customers have also praised the company's professionalism and quick resolution of repair issues.

    Roger in Huntington reported a speedy claims and repair process: “I called because my furnace broke and they sent someone the same day. The company was fast and friendly, got it fixed in no time at all. They didn’t have the right part on the truck but got it running and went to get the right part. Didn’t leave until they were sure it was working properly.”

    Michael in Hurricane said: “Only used one time so far, worked out great. Repair people that were sent, were very professional. They had to order a repair part, but came right back after picking up the part and made the repair.”

    Some West Virginia customers have expressed frustration with ARW, complaining about the lengthy and frustrating process of filing claims and the difficulty in reaching customer service.

    Ann in Berkeley Springs said about her experience: “I put in a claim for my heating system and they never paid the company that did my repairs. The company stated I needed a new system and they refused to replace it.”

    HomeServe
    HomeServe
    2.1
    1,949 reviews
    Plans available
    17
    Service fees
    $0
    Starting costs
    $3.99
    Read Reviews

    HomeServe has 17 different plans that cover up to 16 systems and appliances combined. In the event the company has to schedule service at your home for a covered appliance or system, you’ll be charged a service call fee of $0. It’s available in 50 states, including West Virginia.

    Customers in West Virginia generally leave positive reviews for HomeServe. One customer had their power lines and aeration system damaged by a tornado, and Coe Electric, dispatched by HomeServe, quickly assessed and repaired the damage. Another customer had a sewer issue that required digging up their basement, and HomeServe's plumbers successfully fixed the problem. Overall, customers praise HomeServe for its prompt response, professional service and efficient repairs.

    Diane in Beckley said she had a good experience with HomeServe: “Called about slow bathroom drains in an older house. Received response in a few hours. Set up appointment for next day. They arrived on time, fixed the issue, and done. All set! Couldn't be happier with the customer service and vendor.”

    Thomas in Buckhannon said: “I had a rupture in the line and they came out. They saw what the problem was and they fixed it. They were very professional and nice. They had it done in a short time.”

    Some West Virginia customers have expressed dissatisfaction with HomeServe, citing issues such as delays in service and denial of reimbursement for necessary replacements.

    Larry in Parkersburg said: “I would have to have a new water heater so I purchased a new one but I had my own local plumber put it in for me. The total bill was around 900 and we were supposed to be reimbursed $500 but as of this date, I haven't seen that.”

    Home Warranties in West Virginia Buyers Guide

    Jump into our guides and start learning

    In this guide

    Top Picks

    See who reviewers like

    Choice Home Warranty logo
    ARW Home logo
    HomeServe logo
    See our top picks

    Simplify your search

    Compare plans tailored to your home & budget.

      How to choose a home warranty company in West Virginia

      A home warranty in West Virginia can help protect your wallet from the cost of unexpected breakdowns and repairs. Its winter temperatures can overwork your heating system, while summer storms can cause damage to your air conditioning unit.

      Although West Virginia’s weather can cause serious problems to your HVAC system, a home warranty can help cover the cost of repairs and replacements in the event of a breakdown.

      Most companies offer multiple home warranty plans that cover a variety of items, so it shouldn't be hard to find a plan that fits your coverage needs. The first step to finding a home warranty that works for you is to determine what kind of plan you need:

      • If you're focused on appliance coverage, consider an appliance-only plan.
      • If you're more worried about unexpected repairs to your home systems, consider a plan that covers major systems like HVAC, plumbing, ductwork, electrical and your water heater.
      • If you need coverage for both your systems and appliances, a comprehensive plan that covers replacements and repairs on both could work for you. While a comprehensive plan may have a slightly higher premium, it could potentially save you hundreds to thousands of dollars a year.
      • Consider an add-on plan if you want coverage for items that are normally excluded, such as pools, spas, sprinklers or well pumps.

      After you determine what kind of plan you need, request and compare quotes from the home warranty companies that meet your criteria. Remember to double-check reviews so there are no surprises about the company's reputation for service time and support. Also, look over the contract for coverage caps and exclusions so you know what kind of coverage you're getting.

      How are home warranties regulated in West Virginia?

      In West Virginia, home warranties are regulated by the state's insurance commissioner. If you have an issue with your home warranty provider or feel like your claim was wrongly denied, you can file a formal complaint with West Virginia’s Offices of the Insurance Commissioner online or over the phone.

      West Virginia has pretty standard laws and regulations related to home warranties. Along with a few other requirements, in order to be valid, home warranty service contracts must:

      • Be in writing
      • Be written in plain, conspicuous language
      • Include any defects or malfunctions from a home inspection
      • Describe any defects or repairs done by the previous owner
      • Outline exclusions and what is covered
      • List any limitations or coverage caps
      • Guarantee indemnity for defective parts, mechanical or electrical breakdown and labor costs

      West Virginia’s insurance commissioner also has some regulations for home warranty companies. It requires that all companies submit a detailed statement of their financial records to ensure consumers aren’t left without coverage in case of bankruptcy. Home warranty companies are also required to receive a license and register with the state before they can sell warranties.

      The insurance commissioner puts these regulations in place for home warranties to protect consumers from deceptive, unfair practices and foster fair competition between companies.

      FAQ

      How much does a home warranty cost?

      While the national average for a home warranty ranges from $450 to $600 per year as of publishing, these costs can vary. Factors like your location in West Virginia, the specific company and plan you choose and the availability of discounts (like for bundling or purchasing multiple years of coverage) all play a role in the final cost.

      Is a home warranty worth it in West Virginia?

      A home warranty can give you peace of mind, especially if the cost of unexpected repairs or replacements of major appliances and systems would strain your budget. The decision to purchase this type of coverage depends on factors like your financial situation, the age and condition of your home's appliances and systems and your personal risk tolerance.

      » MORE: Is a home warranty worth it?

      What’s the difference between a home warranty and homeowners insurance?

      Home warranties and home insurance policies are two distinct forms of protection. Homeowners insurance is required by mortgage lenders and covers damage to your home and belongings due to events like fires, storms or theft.

      A home warranty, on the other hand, is optional and covers repairs or replacements for appliances and systems that break down due to normal wear and tear.

      » COMPARE: Home warranty vs. home insurance

      Methodology

      ConsumerAffairs carefully collects in-depth, verified reviews to tell each customer’s experience with a company. We believe customer experiences are a crucial indicator when evaluating companies, so these reviews are a significant factor when selecting our top picks.

      To choose the top home warranty companies in West Virginia, we started with the 26 popular providers listed in our main home warranty guide. First, we narrowed it down to the ones available in West Virginia. We then weighted several key features to get our final rankings:

      • Coverage options: We broke down each company’s home warranty plans to ensure they offered multiple coverage options to fit a variety of needs.
      • Plan flexibility: Customizing a plan can tailor it to your needs and help you save money by not paying for coverage you don’t need. We checked to see what customization options each company offered, including the ability to select a service fee and the number and cost of add-on coverages.
      • Cost: Costs for home warranty plans vary based on the size of the home and the coverage selected, but we confirmed our top picks’ prices were competitive in the home warranty industry.
      • Service call fee: We looked at the service fee each company charged to send a technician to your house to ensure our top picks were in line with industry standards.
      Guide sources

      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this guide include:

      1. West Virginia Offices of the Insurance Commissioner, “Consumer Complaint.”  Accessed May 23, 2024.
      2. West Virginia Code, “46A-6-107. Disclaimer of warranties and remedies prohibited.” Accessed May 23, 2024.

      Not sure how to choose?

      Get buying tips about Home Warranties in West Virginia delivered to your inbox.

        By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

        Thanks for subscribing.

        You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

        Compare top West Virginia home warranty companies

        Showing 10 of 12

        Want your company to be on this guide?

        Yes, continue
        Comparing

        ×