Best Home Warranties in Delaware

Choice Home Warranty provides coverage in 49 states (not Washington), including Delaware. It offers 2 plans, with coverage for up to 18 appliances and systems combined.

Choice Home Warranty customers in Delaware mention prompt and efficient service for various repair issues. They frequently say the technicians are knowledgeable and professional, explaining the problems and providing solutions. Customers also appreciate the ease of the claims process.

Janice of Bear said Choice has saved her “a lot of money,” including on a rebuilt water tank and two washer repairs. “They also repaired my dryer, my AC, my dishwasher, and my refrigerator. They also replaced my freezer, my microwave and my three fans.”

She said the $600 she pays annually “always balances out” and that the claims process is easy: “You just log into the website, click on the email to initiate a claim, put down the information, and within 24 hours, you will receive an email or phone call giving you the names and the dates of the appointment from the technician.”

Some Delaware reviewers mentioned less-than-ideal experiences with salespeople, and some mention being displeased with claim dollar amounts. A few also mention poor response times for emergency situations.

While Steven of Wilmington was satisfied with the “explanation of coverages,” he also had a minor complaint: “Salesman very pushy after I told him I needed a comfort level before extending the policy more than one year, he continued to push for more. I was prepared to cancel my order. Salesman finally backed off and finalized my order.”

American Home Shield offers 3 home warranty plans: ShieldSilver, ShieldGold and ShieldPlatinum. It’s available in 48 states (not Alaska, Hawaii or New York City), including Delaware. If you opt for combined coverage, up to 18 of your appliances and systems will be covered.

Overall, Delaware customers have had positive experiences with American Home Shield, appreciating the professionalism and knowledge of the technicians and the value of the coverage. They often say the process of submitting claims is easy and convenient, either through phone or online.

Brenda from Bear went to AHS for an issue with a leaking toilet: “The tech was professional and very nice. Everything's fine now. I like that I can just get online and do a claim to AHS, or I just call them and do it. ... They replaced my washer. So, it's been very good. They always get back to me timely, and let me know who's coming out. If something happens with somebody coming out, they would assign someone else.”

Nicole, also from Bear, said about her experience: “The service company came out and did their job. They knew what they had to do. It was very quick. Took payments, and left.”

Some Delaware customers have experienced long wait times when trying to reach the company by phone, and a few mention waiting weeks for a technician's visit. Others had negative experiences with contractors’ unprofessional behavior.

Maru from Bear was not pleased when they had to wait on an air conditioner repair for a month: “We are experiencing hazardous weather conditions with temperatures in the upper 90s and AHS simply doesn’t have the capacity or willingness to solve this problem. They subcontract small businesses to provide repair services that don’t show up or are not responsive at all.”

Cinch Home Services has 3 different plans that cover up to 22 systems and appliances combined. In the event the company has to schedule service at your home for a covered appliance or system, you’ll be charged a service call fee of $100, $125 or $150. It’s available in 48 states, including Delaware.

Customers have generally positive experiences with Cinch in Delaware. They often mention that they appreciate the ease of submitting claims and the promptness of the technicians.

Lakia of Dover said about their experience: “I've had Cinch for the four years that I've had my home, and I really love the service. My first year here, surprisingly enough, my HVAC system failed, so we didn't have any air conditioning. I told Cinch what was going on, and they sent out a tech. The tech diagnosed our issue and told us that we needed a replacement.” This cost Lakia $1,000 out of pocket — the total cost would have been $7,000 without coverage.

Paul of Newark was happy with the claim submission process: “It was just on their website. It was also resolved within a week or two. The techs were great. I like that the policy saved me a lot of money to get the repair done. Also, I like the fact that I didn't have to do any research. I just had to put in a claim. They sent somebody out that was close by. The guy did all the work and had all the parts with him. The time and the cost savings were really a big benefit.”

Some customers have had issues with contractors not showing up or miscommunication regarding pricing. Other complaints include long wait times for repairs, unlicensed and incompetent contractors and billing issues.

Mike of Bear didn’t find warranty coverage worth the money: “You'll pay them a bunch of money up front for the privilege of paying _more_ per incident in your deductible than what the service providers actually charge. As a bonus, when a major repair/replacement is required, they'll find a way to charge you for it. It's cheaper to just pay service providers yourself when something needs to be repaired or replaced.”

HomeServe offers 17 plans specialized to your needs, with all kinds of a la carte options. Depending on what type of coverage you choose, you can expect to pay $7.99 to $69.99 monthly or $95.76 to $839.88 annually.

Many Delaware customers say HomeServe was prompt and helpful in fixing plumbing issues, with multiple technicians coming to evaluate and fix the problem. They also mention that representatives from HomeServe are informative and helpful in addressing coverage details and payment changes.

Susan of Newark said getting coverage from HomeServe was “one of the best decisions we've ever made.” Within 24 hours of calling the company, she said, “a plumber was dispatched to our home. He was polite, professional, and quickly took care of the clog in our kitchen drain. We were kept informed of the status of our service request every step of the way. Thank you for the prompt and complete response!”

Similarly, Anne of Wilmington said about her experience: “Called Home Serve for help since my Hot H20 Heater was leaking from the bottom. They took my information and within 10 minutes I had a plumber on his way to fix the problem. They installed the new Hot H20 Heater the next day.”

Some reviewers from Delaware mention long wait times for reimbursement from HomeServe.

Christine from Dover said HomeServe didn’t work with any contractors that could service her boiler HVAC. “I have warm water and no heat for 3 weeks. I called daily during week 3 and the last person I spoke to Kristen suggested me to pay for a contractor and receive reimbursement from homeserve. I contacted Horizon Services that came out made repair the next day. I am still waiting for the $680 reimbursement from homeserve.”