- Plans available
- 3
- Service fees
- $100 or $125
- Starting costs
- $29.99/month
American Home Shield provides coverage in 48 states (not Alaska, Hawaii or New York City), including Wisconsin. It offers 3 plans, with coverage for up to 18 appliances and systems combined.
Many American Home Shield customers in Wisconsin are pleased with the company’s claims handling, prompt solutions, trusty techs and customer service.
Lorie of Appleton said about her experience: “Our washer has this filter thing way at the bottom that you have to pull out and clean. We didn't even know that existed and we've had it for 10 years. The tech cleaned that and the washer was fixed. He did an excellent job and he was very quick to respond. He let us know that if we had any other issues, he would come back and help. It was all taken care of.”
Michael of Altoona filed a claim for his air conditioning: “They assigned a contractor, Lonnie's Heating and Air Conditioning, and they got ahold of me. It worked well. It took about a week for their technician to get out there. He had to get a part. He had that with him when he came so he was all prepared. He was a very good and nice guy. He fixed the problem.”
Brian of Berlin complained about being on hold for a “tremendous amount of time.” He said, “When things get repaired, it works alright. But it takes the time and hassle to get there. There's a lot of running around in between. They can't find a contractor to get lined up and I gotta find my own. Now, the price increase has been ridiculous. It went from 85 to 126. I'm not sure how much longer I'll be with them.”