August 27, 2004
Whirlpool freestanding ranges, double ovens, and oven-microwave combinations are being recalled. The appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.
Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.
Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.
The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers:
Serial Number Range
|Whirlpool||Oven-microwave combination||GSC||XR15 - XR25|
|Whirlpool||Double wall oven||RBD||XR15 - XR25|
|XR15 - XR25|
|KitchenAid||Electric free standing range||KERA2|
|RR15 - RR25|
The model and serial numbers are located on a label inside the door of the units.
Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.
The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).