Powur Reviews

We have not had a great experience with Powur, the system had never completely worked and we have had to have repair several times a year. Now they want $350. to come out and again repair a system that never fully works.

Sales rep is great at hounding a senior citizen to sign up for solar, put the panels and creating the loan. But after that don't expect any support when the battery backup system isn't working to generate any power, and we are having to continue to pay the local electric company in addition to the loan for the solar panels.

YOUR SALESPERSON RONALD (VENEZUELAN) CAME TO MY MOM'S RESIDENCE AT: **, Arcola, TX 77583, he lied to my 82-year-old Mother and told her that she did not have to pay for panels. My Mom has suffered lung issues due to the installation of the panels. I have tried since 2023 to retrieve the agreement and to no avail. The agreement was in Spanish and she requested in English. I have sent several emails and no response for a settlement of either getting the panels out of her garage or picking up the equipment. I would like to speak to Jonathan ** the owner of the company, or I will further take this to an attorney. My contact number is ** or email: **.

OMG, I want the rep's all these 5 star people had! The only reason I am giving them 2 stars is because they actually eventually installed my system and I eventually got it turned on.... 6 1/2 months later! There was HORRIBLE communication, and that was only thru email. Absolutely impossible to talk on the phone, not even once. They kept making the same mistakes over and over. The only reason I got anything done was because I got ahold of the phone number of the installers they used. And I would talk with them and they would communicate with Powur. The work I had to do with them, the installers and the power company should have entitled me to a paycheck! I wouldn't refer them to my worst enemies....then again....