Momentum Solar Reviews

Had a good overall experience with Momentum. Cash customer 2 years back for 15 panels. Production has been right in line with what they predicted a little over 6kwh / yr. I worked well with the on-site electricians that were sent and got their equipment mounted on a 3/4" Azek panel instead of the vinyl siding. Came out neat and professional. There was a hiccup I remember briefly when the system was coming online I could not connect to the Enphase equipment thru my wifi. In the end the fix was turning my phone off and restarting the phone and it came right up.

This company is terrible for customer service! I have been offline since January 26, 2026. I have left multiple messages all promising that I would be contacted within 48 hours. This DOES NOT HAPPEN. Since being offline, my electric bill has skyrocketed to 20 times the normal bill using solar. All this time, Momentum is still taking out their rental fee of over $100 each month. The signing up installation process was great, but once they have you as a customer, they do not return your calls. There is no live person to talk to. it is all through emails and "live chats". I had to trick them into calling me by pretending I was a new customer. They immediately called me. Funny! They have time to get your business, but not for customer service. DO NOT USE THIS COMPANY!!!!

I have been waiting for service for over SIX WEEKS. Initially, THREE PANEL WENT DOWN, and I reported this to Momentum Solar on June 8, 2026. After waiting four weeks (29 days) without any response, I called them back, as I had not received any callbacks from the service department. In July, my system went completely dark, resulting in no solar production. Still, I did not hear anything from their service department. Below are the documented facts regarding this situation:

This company is making my life miserable. They will call up to 3 times a day, every day!!! Blocking doesn't work since they call from a different number each time. I requested to be opt out of the calling list and they still calling. At this point I feel harassed by them.

Worse customer service ever. I have a roof leak issue due to their solar panels installation. This has been for over 3 months already. There is no human person to speak at their "customer service number". Also, I have written several emails, however, no response back has been received. When you communicate with them via chat, they can't provide any update on your case or a phone number to speak with somebody. Please stay do yourself a favor, stay away from this company.

They come to your house unannounced. Illegal in Charlotte County and Lee County. It's a scam.

Stay way clear of this company. That I bought the system versus leasing it somehow confused them so much they could barely do the install. Momentum didn't deliver on the very long install date which meant I couldn't use the $5,000 Federal credit. They were in terrible disarray between departments and they kept ignoring the design I signed off on and pushing one I didn't want. In addition, they did not check w RI Energy Fund to learn that my home isn't eligible. THIS cost me $4,500. SO now we're at an additional $9,500 for 2024 that I had to cover out of pocket. I signed a contract on the basis that it WAS eligible and they just said, oh well. We're new in RI. Sorry. Going live took much longer than it should have. A year later (this month), no panels are producing and customer service said it would be 2-3 weeks until they could call me to make an appointment. Really. Go somewhere else.

Representatives dressed as construction workers with illuminated safety vests solicited homes in our HOA at 7:30 PM without a permit. They refused to provide name or contact information of supervisor and advised us their manager was picking them up as they had an appointment in our community. We advised them that we wanted to speak to their manager. One hour later while loitering in our community after being asked to leave, a white Momentum van picked them up and whisked them away while we were approaching the van. Search Momentum and check Better Business Bureau to learn more about Momentum business practices. Would you do business with this company? Were the construction worker outfits a ruse to avoid looking suspicious while door knocking without permission in a gated community?

Momentum solar Texas was very eager to sell and install their equipment in 2019/2020 but trying to get service to repair what does not work is like pulling teeth. Not sure if they are abandoning the market after the sales boom but its been 2 months trying to get a service tech (paid NOT warranty) in Nov & Dec of 2025/Jan & Feb 2026. No return phone calls and only short emails saying they apologize for the delay but are too busy to put my service call on schedule...2 months and still no call back or return to attempt to schedule...so if you are in Texas DO NOT BUY anything from MOMENTUM Solar, you will never get them to come in and Repair if something does not work right.

I’ve had nothing but frustration with Momentum Solar. My system has had a service issue for over six months, so I finally called to get help. I was told it would take 10–14 days just to get a service appointment, and that someone would call me back. That timeframe has now passed, and no one has called. Reaching a live agent is extremely difficult, and when you do, there is no urgency or follow-through. It’s ironic how aggressive they were when trying to get me to sign up, but once you need support, you’re essentially ghosted. If you’re considering solar, I strongly recommend choosing another company with better customer service and accountability. I would highly discourage using Momentum Solar.

So deceptive, send a crew that couldn’t even speak English before they even started. I wanted to buy not lease and my contract ended up being leasing. They have you sign the contract before you even have a chance to read it. From their phone and the print is so small it’s hard to read. I didn’t get a copy when I signed and it Had I had an English speaking person I would have been able to ask questions before they even started. They were a good crew but could not answer my questions. Had they been able to do so, I would have never had them put on. I would recommend send at least one person that speaks English, after all that is our language. Panels do not work right half the time.

Our solar panels were installed in 2023. We tried for about 7 months last year to have batteries installed. As of January 2026 still not install date. Sales person continues to ignore my requests for a date to install. Save your money and time by going with a battery rental company. They offer equipment at a much more reasonable price and they maintain the batteries. They also gave a install date at time of sale, what a difference. I wouldn't give Momentum a one-star rating for this horrendous experience.

SCAM! DO NOT TRUST THIS COMPANY. I pay A LOT more for my power now. THEY LIE! NOTHING they said was true. If you choose them, read all 30 pages of fine print. I can't get an answer from these LIARS. I did reach out and I was emailed a copy of the fine print. I did not take a few hours to read it and that is on me. I trusted the sales rep named Frederic Suravia who comes across as trustworthy but HE IS NOT! Everything he said was a lie. There is no real customer service. I have reached out to find out why my cost is so much higher than I was told. They tell me the panels are working. I know the damn things are working, I want to know why the cost was so much. No answer other than the panels are working. I should have stayed with FPL without panels and pay the budget fee of $85 instead of paying $140 with Momentum. I have more bills than money and that's why I went with them.

We fell for the salesperson promises of having the panels cover 100% the utility costs, they tied us onto a 25 year contract and now we are still receiving a $600.00 a month electric bill from our electric company plus Momentum's almost $500.00 dollar a month bill, so it's over 1k a month that we are now paying all because we fell for their promises. They will come around and tell you what you want to hear in order to lock you into that contract, and then you are on the hook for many years to come, we will be seeking legal advice to see if there is anything we can do but our hopes are not high, they are very good at deceiving people.

This harassment, I was very lucky not to make a purchase with this company, After their initial visit to my house for sale and I told them I will think about it, they have never stopped calling. They call at least 5 times a day with different numbers; even after I told them I was not interested anymore.

We were told the system they designed would produce 120% of our average consumption. Understanding some months we would have excess and other have a deficit that would all balance out. We have never had any excess and received an electric bill along with our solar bill. I have called the Sales Rep and sales manager left voice mails and even texted them. No response. The employees at company are about as honorable as a 1970's used car salesman. Do not buy from them. I gave 1 star only because I have to choose a rating.

Momentum Solar is hands down the worst company I have ever dealt with. Their careless installation destroyed my roof, which caused leaks and mold inside my home. What should have been a simple project turned into a nightmare that has cost me time, money, and peace of mind. For months, I’ve been calling and emailing, and all I’ve gotten is excuses, delays, and complete disregard for the damage they caused. Their customer service is a joke — no urgency, no responsibility, and no respect for their customers. They simply do not care.

I have had Momentum Solar for years. It’s great! When it’s actually working. One day the solar panels stopped working for whatever reason. I contacted Enphase and spoke with a live representative. They were not able to fix the problem remotely so they advised me to contact Momentum solar to have a technician come out to my house and fix it. It is EXTREMELY DIFFICULT to get a live representative on the phone, it’s been a month now and I still haven’t had a technician come out. I talked with the messaging service they provided on their website. They told me several weeks again I would get a call in 10-14 days for someone to call to schedule a day for a technician to come out. I still have had no successful date set up. Now I’m back paying FPL and it feels like I wasted thousands of dollars on solar panels that can’t be fixed when needed by the company that installed them.

No after sales service. Once they are paid - you do not matter to them. You keep paying for the solar loan and the electric company. I had installed solar with them just last year - and the panels have stopped producing power. No one is commenting on when this will be fixed. They are merciless. Beware.

I listened to the salesman from Momentum solar and he said that the system that would be put in would produce enough energy to totally power my whole house and that I would only be paying to have the service from my power provider coming in! Well, I'm still paying my electric provider and after letting a year (12 Months) go by I spoke with my electric provider and was told, by the numbers, that my home uses an average of 3000 kWt a month and I was sold a system that only covered 1/3 of my electricity needs! I am now going to contact momentum and see what they are going to do! If we don't get satisfaction from momentum solar we'll have to go the legal route.

From June through August 2025 — the most critical months for building energy credits (“energy banking”) to offset winter bills — my solar system produced virtually no energy, including 0 kWh for the entire month of July. This was not due to weather or anything on my end — the system simply wasn’t functioning. Because of this, I had to buy all my electricity from Eversource at full grid rates, resulting in significant and unexpected costs.

I had an outside salesperson from Momentum (who says he's not a salesperson) come to my front door this morning and: He ignored my "No Soliciting" sign, rang my doorbell, knocked on my door, knocked on my kitchen window repeatedly, and then yelled through my kitchen window to get my attention. I rushed to the window thinking someone was in distress and when I learned that it was all about solar, the young man refused to leave my front porch and wouldn't take no for an answer. I learned he got the attention of my neighbor by using the same tactics.

This review is limited to the representative presentation and initial contracting experience. The rep was well-versed in the overall system and the cost/benefits justifications. Presentation and rigorous reviews of all contractual docs bore out an honest and factual endorsement properly representing the solar system and a business deal that appears both fair and reliable to the customer while reasonably profitable to the equipment and financing business partners.

I have attempted to get repairs for weeks. My electricity bill has increased drastically. I have paid over $100,000 for my system. When I do finally talk to a person, he acts concerned, but nothing happens. Do not waste your hard-earned money. I learned the company only has a handful of technicians for the entire state. Just wrong.

A different rep comes to my house every few weeks trying to sell Momentum Solar and straight up lying (solar credit going away in a few weeks, sign up with us today!). I have no idea how their solar service actually is and whether they do a good job or not. I hate their sales tactics and would never trust them if their sales rep is so bad.

I contacted this company to get more info and the attitude of the rep was defensive and rude so I ended the call politely. Now they're calling my number 10 times a day which shows a level of desperation and inconsiderate actions. These are bottom feeders and will NEVER use these morons. THEY HAVE A BAD REPUTATION.

System 1 year old and has broken down a half dozen times. One time there was a short in a junction box and that put out half the system. Five more visits since then. A tech is coming tomorrow to repair our current dilemma.

This whole affair has been a complete and utter joy, not only was all my questions answered, but also any questions I even thought of asking he had the answers ready and quickly. It was nice to have such a gentlemen in my home who was respectful and a great asset to Momentum!

Avoid this company at all costs—one of the worst in the industry. Here’s some crucial context about them and the solar industry: Never sign a contract with your banking information during the initial visit. Only consider it after a proper home assessment. Momentum Solar pressured my wife and me to sign a contract with a 7-day cancellation window—but here’s the catch: The 7-day period starts from your initial visit, not after the assessment. They don’t clearly disclose this unless you ask. If your roof assessment is scheduled after the 7-day period, you’re out of luck—because the contract still stands. This deceptive approach traps customers before they even get a full understanding of what they’re committing to. Avoid this company at all costs.

Alan ** came to my house and talked to me about installing solar panels for my ENTIRE house, which is very small. The contract I was to sign showed me just a drawing of the solar panels that were to be installed. The drawing appeared to be for the entire house, although panels were installed for only half the house. After seeing that panels were installed for only half the house, I reached out to Mr **, and he ASSURED me the company would be back out the next day to install the rest of the panels for the entire house. The next day the company never arrived to finish the job as PROMISED by Mr **.

Antonino ** was very informative and very professional. He was very knowledgeable and answered all of our questions. We just recently moved into our new home and came across many other companies who tried to sell us their products with hidden contract fees. Antonio was very upfront and very honest. He genuinely wanted to help us which is really hard to find. We felt so comfortable with making a decision today. Thank you Antonino. We are so excited for our solar system.

We took this Momentum Solar company year 2019 and they installed 22 panels in our house. They said that we have 20 years warranty so we are covered for any trouble as long as not the panel itself get broken. 2024 only 5 years later the system start having problems. Now when we called this company to fix the issue they said we need to pay for the technician first before they can send someone to fix it. This momentum solar company doesn’t deserve to recommend to others because the way they treat consumers like us. We pay lot of money with this company. Now this is what we get.

Do not deal with Momentum. They will not honor the warranty and are complete scammers! Especially in NJ! We have tried to get them to honor our warranty signed by their director of sales, Andrew ** to no avail.

I am a senior .. in my 80's.. The sales rep who presented the offer failed to explain what he had me "sign". I never actually signed anything... He filled in all the info on the contract (including my signature and initials) on his mini i-pad then pointed to a box asking me to accept. I don't think he thought I was going to log in to my computer and actually look at what at I had signed. After reviewing the contract I have serious questions. I was not adequately informed of what I was signing. Had I been aware of what the contract stated I would not have "accepted" the signature. When I talked to the rep he stated it is not their policy to explain in detail the contract. It took 45 minutes to get the contract cancelled. I was transferred and put on hold three times before I got to the right person who continued to ask why I was cancelling until he got tired of me repeating: "All I want to do is cancel the contract - just cancel the.... contract!!!!" Terrible customer service!!!

I wanna talk about Rich the person who come to the house is an exceptional. The best thing you ever done in your life because you send me a gift like this young man who has taught me how what I can do with my solar panels and with everything. If you ever need someone to teach or show people and get customers send Rich cause he’s the one he has everything that you need and he treats people like human beings with love. Thank you and have a merry Christmas.

This guy came to my house and was interested what do I do for living and where do I work. What is the job of my wife. He did not present anything for me for more than 15 minutes and I have to kick him out of the house.

Our sales rep, Ethan, was very friendly, knowledgeable and courteous. He went over the entire project from start to finish and answered all of the questions that we had. Definitely highly recommended!

Momentum Solar is terrible. Can’t speak with a manager ever. I have asked several times and response is always the manager isn’t answering. I have had technicians at my house multiple times. No one speaks English. They can’t complete the work. They have now ruined my roof and the system is still in “error”. Complete waste of money and time. This company should not be in business.

Got a site visit from Momentum solar and the representative Felipe **, on Saturday October 19th 2024. Great meeting and consultation. All my questions were answered and then some. I was approved today and I am happily going solar. Felipe did an outstanding job and we are looking forward to starting asap.

Ailton was extremely professional, kind, and knowledgeable about explaining the process of solar installation from start to finish. He answered and clarified any of the questions that I had and made me comfortable and confident moving forward with installation in the future.