Momentum Solar Reviews

This company is making my life miserable. They will call up to 3 times a day, every day!!! Blocking doesn't work since they call from a different number each time. I requested to be opt out of the calling list and they still calling. At this point I feel harassed by them.

Worse customer service ever. I have a roof leak issue due to their solar panels installation. This has been for over 3 months already. There is no human person to speak at their "customer service number". Also, I have written several emails, however, no response back has been received. When you communicate with them via chat, they can't provide any update on your case or a phone number to speak with somebody. Please stay do yourself a favor, stay away from this company.

They come to your house unannounced. Illegal in Charlotte County and Lee County. It's a scam.

Stay way clear of this company. That I bought the system versus leasing it somehow confused them so much they could barely do the install. Momentum didn't deliver on the very long install date which meant I couldn't use the $5,000 Federal credit. They were in terrible disarray between departments and they kept ignoring the design I signed off on and pushing one I didn't want. In addition, they did not check w RI Energy Fund to learn that my home isn't eligible. THIS cost me $4,500. SO now we're at an additional $9,500 for 2024 that I had to cover out of pocket. I signed a contract on the basis that it WAS eligible and they just said, oh well. We're new in RI. Sorry. Going live took much longer than it should have. A year later (this month), no panels are producing and customer service said it would be 2-3 weeks until they could call me to make an appointment. Really. Go somewhere else.

Representatives dressed as construction workers with illuminated safety vests solicited homes in our HOA at 7:30 PM without a permit. They refused to provide name or contact information of supervisor and advised us their manager was picking them up as they had an appointment in our community. We advised them that we wanted to speak to their manager. One hour later while loitering in our community after being asked to leave, a white Momentum van picked them up and whisked them away while we were approaching the van. Search Momentum and check Better Business Bureau to learn more about Momentum business practices. Would you do business with this company? Were the construction worker outfits a ruse to avoid looking suspicious while door knocking without permission in a gated community?

Momentum solar Texas was very eager to sell and install their equipment in 2019/2020 but trying to get service to repair what does not work is like pulling teeth. Not sure if they are abandoning the market after the sales boom but its been 2 months trying to get a service tech (paid NOT warranty) in Nov & Dec of 2025/Jan & Feb 2026. No return phone calls and only short emails saying they apologize for the delay but are too busy to put my service call on schedule...2 months and still no call back or return to attempt to schedule...so if you are in Texas DO NOT BUY anything from MOMENTUM Solar, you will never get them to come in and Repair if something does not work right.

I’ve had nothing but frustration with Momentum Solar. My system has had a service issue for over six months, so I finally called to get help. I was told it would take 10–14 days just to get a service appointment, and that someone would call me back. That timeframe has now passed, and no one has called. Reaching a live agent is extremely difficult, and when you do, there is no urgency or follow-through. It’s ironic how aggressive they were when trying to get me to sign up, but once you need support, you’re essentially ghosted. If you’re considering solar, I strongly recommend choosing another company with better customer service and accountability. I would highly discourage using Momentum Solar.

So deceptive, send a crew that couldn’t even speak English before they even started. I wanted to buy not lease and my contract ended up being leasing. They have you sign the contract before you even have a chance to read it. From their phone and the print is so small it’s hard to read. I didn’t get a copy when I signed and it Had I had an English speaking person I would have been able to ask questions before they even started. They were a good crew but could not answer my questions. Had they been able to do so, I would have never had them put on. I would recommend send at least one person that speaks English, after all that is our language. Panels do not work right half the time.

Our solar panels were installed in 2023. We tried for about 7 months last year to have batteries installed. As of January 2026 still not install date. Sales person continues to ignore my requests for a date to install. Save your money and time by going with a battery rental company. They offer equipment at a much more reasonable price and they maintain the batteries. They also gave a install date at time of sale, what a difference. I wouldn't give Momentum a one-star rating for this horrendous experience.

SCAM! DO NOT TRUST THIS COMPANY. I pay A LOT more for my power now. THEY LIE! NOTHING they said was true. If you choose them, read all 30 pages of fine print. I can't get an answer from these LIARS. I did reach out and I was emailed a copy of the fine print. I did not take a few hours to read it and that is on me. I trusted the sales rep named Frederic Suravia who comes across as trustworthy but HE IS NOT! Everything he said was a lie. There is no real customer service. I have reached out to find out why my cost is so much higher than I was told. They tell me the panels are working. I know the damn things are working, I want to know why the cost was so much. No answer other than the panels are working. I should have stayed with FPL without panels and pay the budget fee of $85 instead of paying $140 with Momentum. I have more bills than money and that's why I went with them.