SunPower Reviews

Blue Raven/SunPower installed solar panels on my house about four years ago. At that time, the government was offering incentives for installing solar power panels and there were energy savings associated with having solar panels year after year. When we compared prices for different companies, their price was fairly reasonable compared to others.

I did some research online and saw that SunPower was a global installer at least for the United States. They had a pretty good reputation. Customer service has always been very good and for the most part, the installation was pretty good. However, there were a couple of things that I wish I would have known on the consulting part during the sales process. I didn't know the questions to ask and I also didn't know about some of the other technologies that were available at the time. That would have been nice to know. For example, if we lose power to the house, my solar panels won't work. They have some slightly newer technology that you can get on the solar panels that would charge the house, but I would now have to replace all the microinverters on my solar panels for that to work.

We've always been interested in the idea of solar power for the energy efficiency. When somebody knocked on our door asking if we'd be interested in hearing about it, we had them make an appointment and they came out. They made a pitch and we decided to go with SunPower. We also had done a little research for them. They had a lot of stuff showing the array that they would put out on our roof and how much it would generate given the exposure we have on the different roof surfaces.

Solar power is clean energy and would help us save money. So, we had SunPower install a system for us and so far, it works fine. Since the installation of the panels, we don't pay very much on utility bills. They did a good job. But they didn't paint the conduit that comes down from the roof and it can be seen from the street. But they told me that if I get a letter from the homeowner's association, they'll send somebody out to paint it.

One of my co-workers had some people go to his house for a solar energy system, and people talked about it. We also had a couple of houses in our neighborhood who had it. Then, a door-to-door salesman from SunPower came over and we learned that there were incentives like the tax credits which were were nice. So, we signed up with SunPower and now, it's almost been almost three years with no power bill for us. The installation went pretty seamless and the guys did a great job. He showed up and got all equipment put in in a day. Other than the app being down for three days one time in the last three years, I haven't even had to watch the system. It just worked.

I had a salesman contact me several years ago, and it was under a different name, and it was a good experience. They were all very professional people. I save money by having SunPower.

Got my panels turned on at the end of December after 6 months of pure frustration with this company. Promises made, promises broken seems to be the norm. Of the 10 or so different entities in this company, seems no one talks w/ each other. From sales to the bitter end w finally energizing, was told lies time after time. Including a $500.00 concession for massive problems during installation. They told the finance company that they powered up my system in October when it was not turned on till late December thus starting the clock for my interest on my loan. Tried hundreds of times to call customer service only to be put on hold for hours. Accounting department is unavailable to both customers and Sun Power employees for answers. Check the BBB website if you think I'm just one frustrated customer, trying to vent. They have a D+ rating on the BBB website, Please don't be me, stay away from this company!

I wanted to save on my electric bill and went with SunPower through the solar company that I use, Blue Raven. The rep did a really nice sales presentation and the installation went fine. Putting the system on and letting it do its work has been seamless. When I wanted to check how my panels were functioning, I looked at the website, and it was good as well. The only thing is I was not able to get the government incentive on my tax group. That left a sour taste in my mouth.

I signed up with Blue Raven, and it went over to SunPower a couple of years into it. They sold me a system, and they knew the laws were changing. I was only going to get 75% of what I put back in the grid, and they didn't tell me that. My system is undersized, and they should have sized it differently. They ought to give me a couple more panels for that for free. I have 12 panels and when the panels were first installed, I'd look at them every day. After a couple of years, I don't care anymore. SunPower sends summaries, but they don't mean anything to me. I got ripped off.

We used solar power through SunPower and we loved our experience. Our electric bill was almost zero, and that was nice. We got an email that told us what we were using and what we were generating. We liked having no electric bill. However, I wish we had shopped around more. There was a big variance in prices to get things started up. But as far as getting it, I would recommend going solar to anybody.

Horrible service. Blue Raven/Sun Power is the worst company I've ever dealt with. I contracted with them in August of 2025 to install a solar battery for me. They promised me it would be installed before the end of December when the Federal rebate expired. They failed to do so and tried to blame the utility company. However, the fault was entirely theirs. On two different occasions they failed to submit proper paperwork to the utility company. The utility company informed them of their error the next day, but Blue Raven/Sun Power failed to do anything about it until a month later when the utility company reminded them that they needed to submit the proper paperwork and cc'd me. It wasn't until I contacted Blue Raven/ Sun Power that they responded to the utility company. Because of Blue Raven/Sun Powers two different 1-month delays, they did not get approval from the utility company for the install until mid-December.

SunPower gave me 20 panels. I'm able to follow their production on the app. It's very easy to keep up with it. Yeah. But the only thing is the ability for the panels to store energy during the winter. Probably the summer, when you don't need much of the energy, it goes away, and it was not part of the contract. You will still need to go and buy something before you are able to.

They did a good job installing. I didn't have any problem. I didn't have to call them. They came on time, they went through the process, and they got all the permits. They had the local electric company come out and check everything, and now my electric bill is $17. Everything is going well with SunPower.

The team was quick, reasonably quiet, explained everything well. They had a safety perimeter and were careful not to disturb the neighbors as much as possible. They were great!

We've been energy-conscious, so we decided to look into solar energy. The guy from SunPower who came was just very knowledgeable and had a really good program. We liked what he was saying. We started the program off, and we've been with them for five years now, and we've very much enjoyed the system. The only thing that we haven't liked about it is that it busted our patio table. The snow all came off the roof and just broke a glass table into a million pieces.

The sales guy went over all the items. He didn't know all the specifics, but he's a salesperson, not a technical person. I had to go back and forth a few times asking, and he would retrieve the information from the team that knew those specifics for what kind of panels were used, energy density, and all that kind of stuff. The installation seemed pretty easy. They just came out and threw the panels up and had to access the breaker. However, they wouldn't allow another group to go in their territory unless you said no to the other one. That was weird. We tried to contact a different company, but they said, "We see you're in contact with Blue Raven. We can't give you a quote unless you deny them." Then, the quote came through at half price. It was a weird territorial thing. But everything seems good with SunPower. The panels seem to be working great. It was easy to do and easy to get done.

I am extremely disappointed and frustrated with the service provided by Blue Raven Solar & Sun Power. It has been over eight months since my solar panels were installed, and the entire process has been a nightmare of constant delays, technical errors, and poor communication. The company made several critical mistakes on my DTE interconnection application, including listing the wrong equipment, which forced a complete restart of the approval process months after installation. Even after receiving Permission to Operate (PTO), the system is not producing solar energy as expected, and the company has failed to complete the setup in the Enphase app.

We had our SunPower installed four years ago. Having solar installed in Idaho was a great deal until the utilities commission got involved. The first year and a half of us having solar, we never had a bill. We oversized our system for our house so we would never have a solar bill, except for a connection fee to Idaho Power. But now with the way Idaho Power redid their credit, it's not that financially smart. It's now a complete rip-off, because we didn't have a solar bill until Idaho Power went and redid the way that they bill their credit.

The installation process was as smooth as can be. Everything works, and very professional. There are things in the interface SunPower could make easier, but it works. I look at it every month and track. A month ago we installed an air conditioner. I’m backtracking it more closely because the energy is going up. Get the largest system that your power company will allow you to put on the grid, because most people's energy is going to go up because people are going to get electric cars and the cost of energy has been going up every year. Max out what you can.

The installation of our panels went fine. Our experience with SunPower has been quite easy. Whatever we make is deducted from our power bill. In the summertime, our power bill is greatly reduced. However, one of our modulators is not working. I contacted them, and they're shipping us out a new part. The modulator is not costing us anything. But so far, their customer service has been good. In the initial prices, it's been on the expensive side. But we’re happy that we went solar. Kind of wish we had gone and gotten the backup battery for it. But maybe sometime in the future we'll do that.

I got the solar panels on my house from a different company. I was thinking about putting solar panels on the other house as well. A Blue Raven rep knocked on my door and we talked. She sounded better than the one that put it on my house. I wasn't very satisfied with the one that went at my house because they were incompetent. But the process was really easy with Blue Raven. They were really good and fast. They came on the right days. When they were gonna install the panels, they put it up, and it was done in one day. They came out a couple of times to put in the wiring and the electrical box. When one of the panels looked like it was loose, I asked for them to come out and hook it back down better. They came out in two days, and it got done. I haven't had any problems since. It worked out really good with them.

My experience with SunPower has been terrible. I did it years ago when there was a tax rebate for it. And I was told the amount of solar we’ll produce will offset the cost of the solar, and that's not true. I'm currently paying out of pocket for the solar and still paying for electrical services. I was told I wouldn't have a utility bill from my service provider, and I get a utility bill every month from them, and I've never gotten a credit for power produced and back on the grid. They show you, “Look, you get a credit bank.” I've never had a credit bank. I've gotten a slight credit, but since I've had it for however many years, I've always paid a bill. I've never not had a bill. So, they either under-engineered my solar for my house or it was just BS for them to get you to buy a solar.

We went solar because we wanted to support the environment. Switching over was easy. SunPower came, we decided to get them, they come on, and it has been good. The installation went fine. I would recommend SunPower.

I got my satellite system through Blue Raven. It's working properly. I got to the app and it is pretty good. It's pretty informative, too. Overall, the price has been pretty good. SunPower is still honoring the contract that I had with Blue Raven. So, it's been okay. The panels were around 50 grand, and I'm paying 277 every month, but it's still better than most people's power bills. But the pricing could be a little bit lower.

Somebody came to my door, which is how I first heard about SunPower. I decided to go with them, and the installation process was great. I’ve had the solar energy services for about four years. The solar panels seem to be working okay, and everything’s been good. I use the app to monitor my energy production, and it’s easy to use. Sometimes the experience has been good, sometimes not. When we first started, our power bill was about five dollars a month and we didn’t have to worry about it. Now it’s higher, either because it’s not producing as much or because Idaho Power raised its rates. It’s a lot more now. Since the installation, the price I pay SunPower now is a lot higher than other places I’ve seen since then.

The particular install team we had, Fresno 1 IIRC, was professional and polite. The workmanship was excellent. Also, I was impressed with the way that they listened to our requests. We had concerns about the battery placement (inside garage vs outside back of the house). I talked over the legal requirements and best practices and the requirement for fire and smoke alarms if the battery is in an attached garage. I am now convinced that our battery is in the best possible location. The install, BTW, took less than one day. In the photo of the controller install you can see a flexible ground cable and also a galvanized pipe leading to the battery. The 5 KWh battery is on a non-south-facing wall. Each picture also shows a manual cut-off switch.

This team was highly efficient Fresno Crew 2. They arrived before time. They are friendly, professional, informative and intelligent. I could not ask for a better experience.

I am extremely disappointed with my experience with SunPower (formerly Blue Raven Solar), not only because of the damage caused during installation, but because of the company’s refusal to stand behind its own work after acknowledging responsibility. During the installation of my solar panels, the installation crew tore multiple shingles on my roof. I documented the damage immediately with photographs and submitted everything directly to SunPower. To their credit, the company initially acknowledged that torn shingles are not standard or acceptable during a solar installation and agreed the damage needed to be repaired. However, this is where the experience became frustrating and unacceptable.

Alex and his crew showed up on time the morning of the install. Alex walked me back to view and explain how the system works. He answered all my questions before proceeding with the work. The guys (Calif. Crew 1) then proceeded to go about their respective jobs. They finished up at the predicted time, cleaned up and before they left Alex checked in with me. In my opinion the whole crew was courteous and very professional. Everything seems to be working perfectly, we'll see what our monthly electric bills look like from here on.

Poor service from get go. Nobody returns calls. My system was installed and nothing but problems. On hold right now over 40 minutes. SunPower please call me, fix my system which is less than a month old. I have had so many issues. Love to discuss them with someone who cares. My advice today for anyone interested in solar, Run, choose another company.