SunPower
AUTHORIZED PARTNER

SunPower

 4.2/5 (363 ratings)
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SunPower

About SunPower

Changing the way our world is powered by making solar and storage more accessible to everyone. SunPower is a solar company that provides reliable energy solutions for homeowners with the most comprehensive warranty in the solar industry. Known for its top-quality and high-efficiency solar panels, SunPower solutions have the ability to generate more power than conventional solar technologies.

    Overall Satisfaction Rating

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    Pros

    • Long warranty
    • Variety of financing solutions
    • Broad U.S. dealer network

    Cons

    • PPAs for commercial clients only

    Bottom Line

    SunPower offers the world's first 400 watt solar panels, which use less space. The company offers competitive lease and loan products, its solar panels are guaranteed to not lose more than 8% DC power production over 25 years.

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    Rated with 5 stars
    Verified

    … Our experience enrolling was the best. Everybody that showed up from Ambrose Solar was knowledgeable and friendly. They said when they were gonna do it and they did exactly what...

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    Rated with 5 stars
    Verified

    … The enrollment was easy. The company that was installing it did all the legwork… The customer service reps explained everything and how everything went. Everything ran smoothly ...

    Read full review

    What is SunPower?

    SunPower is a solar energy company. It offers residential solar and storage solutions to help you receive the maximum benefit of renewable solar energy. The company upgrades your home or business with some of the highest wattage solar panels available from any solar company.

    Solar panels arrive on-site with factory-integrated microinverters that optimize solar production and allow for faster installation. Local SunPower solar dealers understand the building and permitting codes in your area and provide customized services.

    SunPower solar panels and equipment

    SunPower's solar panels are durable and efficient. The panels use Maxeon cells, which have a unique solid copper foundation that adds strength and resists corrosion, outlasting conventional cells. SunPower offers four series of solar panels:

    • M-Series: SunPower’s M-Series solar panels have a 22.8% efficiency rate, which makes it the most efficient M6 solar panel on the market as of the time of publication. Its Maxeon Gen 6 solar cells are 5% larger than prior generations. M-Series panels are the most powerful AC panels in the industry and are currently available up to 440W.
    • X-Series: Built with anti-reflective glass that reduces glare, X-Series panels deliver up to 22.7% efficiency and are an excellent option when available roof space is limited.
    • E-Series: The SunPower E-Series panels deliver up to 20% efficiency and are available in wattages of 320, 327 and 435. The E-Series is 36% more powerful per panel than conventional panels, according to SunPower.

    SunPower mounting systems

    SunPower designs its own mounting solutions, which are compatible with its panels and have an emphasis on superior looks and ease of installation.

    InvisiMount, SunPower’s rail-based mounting system, comes with an all-black design and is adapted for most roof slopes and types. InvisiMount parts are 70% less visible than other comparable mounting systems.

    Sunpower storage solutions

    SunPower’s SunVault storage system is charged by your solar system during the day when the sun is out and can be discharged to provide power to your home when needed.

    The SunVault Storage system is comprised of two enclosures, the SunVault Battery and Hub+. The system size starts at 13 kilowatt-hours (kWh), but homeowners that want additional backup power can opt for additional battery units (up to 52 kWh). The Hub+ features easy-to-use software to monitor solar production and home energy use, and itoptimizes battery charging and discharging for local utility rates.

    Homeowners can set storage system preferences through the mySunPower app to decrease grid electricity use at peak times or serve as backup during a power outage. Depending on the system size and design, SunVault can help keep essential appliances running (like your refrigerator or HVAC) and power up things that provide more comfort in a household, including powering an electric vehicle charger or keeping a load of laundry running.

    SunVault can deliver twice the amount of power when compared to conventional solar storage systems. This includes a multi-inverter configuration option so that homeowners can power more areas of their home during an outage.

    SunVault Storage is included in SunPower’s Complete Confidence Warranty and is covered by a 10-year warranty.

    SunPower cost

    SunPower solar energy systems typically cost between $3.20 and $4.50 per watt. Altogether, a 6-kilowatt system from SunPower can cost up to $30,000 or more before incentives.

    With SunPower, you can purchase a residential system outright, pay with a loan or lease a system. The company offers solar financing options with $0 down for eligible homeowners. Purchasing allows you to take advantage of tax credits and other incentives.

    For the most accurate SunPower solar panel prices, get a quote online or contact an authorized SunPower dealer.

    SunPower warranty

    The SunPower Complete Confidence Warranty covers any repairs or replacements your solar power system needs for 25 years. In addition to solar panels, the warranty also covers microinverters and racking. SunPower guarantees your panels will not lose more than 8% of their original power output in that 25-year period, which ensures your solar energy system stays efficient and produces the power your home needs.

    SunPower also covers monitoring technology for 10 years. The Complete Confidence Warranty covers shipping, parts and labor from a certified installation contractor.

    SunPower FAQ

    Where are SunPower solar panels made?

    SunPower’s solar panels are manufactured in the United States, Mexico, the Philippines and Malaysia.

    Does SunPower offer energy monitoring?

    The mySunPower mobile app lets customers view real-time energy production and usage (when usage meters are compatible) and provides historical data to estimate energy savings.

    Customers who have systems equipped with microinverters can view individual panel performance data and get insight into how electricity production is affected by weather, shading and panel angle.

    What does the SunPower app do?

    SunPower’s app lets customers monitor how much energy their solar energy system is producing, their consumption and any system issues, such as Wi-Fi connectivity issues.

    Does SunPower provide energy storage?

    SunPower provides energy storage to its residential customers. The SunVault storage system helps homeowners generate utility savings during peak demand times and serves as reliable backup during power outages.

    Where can I buy SunPower solar panels?

    You can buy SunPower solar panels directly from SunPower or through authorized SunPower dealer partners.

    Is SunPower a good company?

    We think SunPower is a smart choice for homeowners interested in solar panels. The solar energy company offers an excellent and comprehensive line of solar products and services to its customers, including state-of-the-art solar panels and cells backed by one of the best warranties in the industry.

    SunPower video review

    sunpower solar company video review
    Rick: Hi, my name is Rick, and I live in Ponte Vedra, Florida. And what got me into solar power was two things. One was financial. Wanting to not have to pay an electric company for my electric bill. And the other was being a responsible caretaker of the Earth, I suppose. To be green. So we didn't really choose a lot of alternatives. I did my studying on the internet very thoroughly, and quickly came across SunPower. And through peer-reviewed information and studying, I found that they were the best product on the market. That's why we went with them, and, quite frankly we're very happy with the product because it is a wrap-around product. They have everything from the connectors to the electrical. If there's ever an issue with it, I can just go to SunPower. I don't have to rely on a third party contractor for anything as far as a systems concern. So we're very happy with our purchase. So the purchase process for these solar panels is very simple and very easy. The representative came to our house and explained the options we had available to us. We chose to go with a loan to finance the panels over 25 years, and it was very simple, very straightforward and direct. We'll be using the tax credit to pay off a portion of the loan this year, and after that, it's a 25 year loan. And I pay extra on it, and we're very happy with it. No problems, no issues. It was clean and easy. So the people that we used to install the solar panels were very courteous, very attentive, very knowledgeable. They came to the house and explained things to us. They even came when I asked them to come and it wasn't scheduled for them to visit, and they would explain and answer questions for me, point things out, and I felt like I was in very good hands, very knowledgeable, and they were very honest and transparent up front. If there was gonna be an issue, they would call me up ahead of time and let me know that there were a delay, or if something were to happen. So I felt very comfortable in this process, like I was in good hands. Purchasing solar panels for our home and our family was completely worth it for two reasons. One, financially. We don't really have an electric bill anymore. The panels have done so well that I'm net zero, and actually negative. The electric company owes me money at this point. My last bill was negative $17, and that's a great place to be. Also I'm a great steward of our planet, making sure I'm keeping my carbon footprint and my family's carbon footprint as small as possible. So we're very happy and very impressed with the product and our decision.

    SunPower Reviews

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    Page 1 Reviews 0 - 5
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 4, 2022

    I had solar at a prior home and the home that I bought was a new construction with Shea Homes. I purchased a 5-kilowatt system with the home and it was a SunPower system. When I moved in, it was all hooked up and I found out based on some improvements that I had made, that the 5 kilowatts weren’t covering all my energy needs. So, I added another 4 kilowatts. And because I wanted to make sure that the system was compatible, I only worked with solar contractors that used the SunPower product. The sales rep was great, very knowledgeable and respectful of our time. His presentation made the decision easy and SunPower’s price was competitive. The financing that they offered through a local credit union helped us make the decision to move forward with the expense.

    The installers, Mulholland Electric, were good. They came out, got on it and finished it quickly. There was one little hiccup though. And I'm not sure whether it was theirs or on SunPower’s end. I made it clear when I signed the contract that when I get the reporting data through the SunPower app, I didn't want to have to monitor a 5-kilowatt system and the new 4-kilowatt system. I wanted the data to be reported as if it was one 9-kilowatt system. They had to install a second inverter so there was a little bit of complication with trying to get the two systems to report as one. And it seemed as though that went back to SunPower corporate. It took a little bit more effort on my part to make that happen than I would have liked but it finally got worked out.

    I'm not a big fan of the SunPower app. It's not very user-friendly in terms of graphing and the way that it graphically presents the information. I can figure it out but it's not as simple as it should be. I had a prior SunPower app with the first system, which was easier and better to interact with than the current one. But I'm also not somebody who sits there and logs into my app every day. I have friends that show their solar generating capabilities on their phones as if it's their grandkid’s pictures. Instead of working, just watching the kilowatts app. I don't do that. So, it's not a big issue.

    SunPower response

    We appreciate your sharing your SunPower experience. Your feedback is essential to us in improving our services. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: May 2, 2022

      James, my salesman, was great. If I had any questions, he was right there to answer them for me. The installation went smooth and fast. They had all the panels up within a day. In one way, the SunPower system is good because in the summertime, I end up with credits every month. The only thing that I didn't care for and still don't like is that when my year came up with the electric company, the electric company tried to change the terms on me if I had overages. Everyone I went to after the first-year contract was up does the same thing. They change it up to where if you are overproducing, they're not going to reimburse you.

      For instance, last July, I had produced 2,300 kilowatt hours. I only used 800 so I had 1,500 overage. With the new plan that they tried to get me to go with, they would reimburse me up to my usage. So, if I produce 2,300 again this July and only use 800, they’ll reimburse me for 800 of it then still use the other 1,500 for free. That’s crazy. Why would anybody do that? I got 43 panels for a reason. I felt as if that could have been explained to me before I decided to do 20-year investment for $50,000. These energy companies are gonna make it to where I’m gonna end up paying a light bill in the wintertime and pay for the panels. That's not what I'm supposed to be doing. I'm supposed to be building up everything in the summertime so I don't have any kind of bill in the winter. That was the ultimate idea.

      The way they explained it to me was that I'd get 100%. The first company that they sent me to charge 14.9 cents then they reimburse me 14.9 cents per kilowatt hour. The best I could find out there is they’ll charge me 14.9, and pay me 9.4 up to a limit. But I still have to keep on paying. I wouldn’t have done the panels if I'd had known that.

      SunPower response

      It's delightful that James provided a positive experience, and we're so pleased that you've been enjoying your SunPower system. We apologize that you have had a negative experience with the electric company and sincerely appreciate your feedback. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: March 31, 2022

      When I called the SunPower and was interested to know where the cost would fall in the range compared to the other products that I evaluated, they came out competitive which was surprising. In fact, it was quite a bit cheaper than the previous bid I had gotten partly because the efficiencies are so high and the quality that the other product quoted would require more panels, which increased the cost.

      The sales rep was fantastic. He talked to me about all the details that I needed to know. I really appreciated that he was honest and not salesy, like in a used car salesman kind of way, but more, "It's a great product. Let me tell you about it. Here's what you expect. Here's why it's a good product." For the price, it's a great product. They also worked with me through the rebates and the incentives they provided. They pointed me to the forms that I needed for the taxes. They really worked hard.

      There were two things that we were working through. One of them was trying to get the installation done in the previous calendar year so I could apply for the rebates this year. Otherwise, if I had done the installation in January, I'd have to carry more of the debt to finance the cost of the install until the following year. They did the installation in a timely manner. They were able to pull it in and worked a little bit extra because it was right after the holidays. They tried to do mine and several others to try to get it in before the calendar year was over.

      The other thing that we were working through was the cost. It didn't change. There wasn't any negotiation to coming down on cost. They were very honest that we tried to set things at a low cost. But it was the financing of it because it requires out-of-pocket expense. Very few people, myself included, have that sort of cash just lying around. But the sales rep was very good to help me understand what it meant if you were to finance through the solar power company or through someone else or if you were to put it on a credit card, to help me work through what would be the right option and the least costly for me and offering suggestions for me to consider rather than pushing me into a product, where I finance through them and they get the high profits off of the interests. I was able to come up with a financing solution that worked well for my family and didn't really cost much money at all to do the financing.

      I've been able to read it through the app and I am net positive for the year as far as what's generated. The kids love to look at it. They try to monitor the power usage and it's been quite fun. I've only gotten one bill so far where the solar has been on it, and with the net metering, it's saving money. In case it goes up, I feel comfortable with how the power is coming through the panels and supplying it to my house.

      SunPower response

      Hi, we are overwhelmed with joy to see that you love your panels and monitoring. Thank you for sharing your experience. It's such a delight to know that you had a great experience with the sales team. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

      8 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Dec. 14, 2021

      When the original people came, they didn't have a ladder big enough. Fortunately, I did and we got the installation done. From the time that they completed the build-out, there were some delays of people not getting the right paperwork to the right people because it took a long time to get the approval from the power company to turn our system on. Nobody was going to admit it, but it took way longer than it should have from when they completed all the processes until we got to flip the switch. The whole thing took eight weeks.

      I realized that SunPower is the manufacturer behind the scene and it was Moxie, the local company, that did the actual work. I've called SunPower a couple of times and got very nice response and answers to my questions. So, that's really good. With Moxie, for the most part, was just funny how you don't hear anything for quite a while, then bingo, it was off to the races immediately. For the month of November, my system said that I had plus 60 kilowatt hours and the power company used to think I had 20. And my numbers showed me 340 and 360, where the two numbers they showed how much I used versus how much they generated, and mine were in the 500s. But the daily numbers seemed to match when I started looking at the two companies.

      I was going to start with SunPower's customer service and ask if they have a clue how power companies do it to get such weird number. It looked like for the daily numbers, we were aligned, but for the monthly numbers were just out of whack and their numbers seemed to jive. You're able to pull all of them out and look at them, and then they totaled to what SunPower says it totals to. And you go to the power company and the daily numbers don't add up to what they say the monthly is. Then again, as long as I'm in the plus, I'm not complaining short-term. But I want to figure it out so I have a better idea. Other than that, SunPower has done a really good job.

      SunPower response

      Hi Archie, we are sorry to hear that the installation process did not meet your expectations. Your feedback is essential to us in improving our services. We hope you enjoy your SunPower system. Please reach out to us if any questions or concerns in the future. We'd be more than happy to assist you. Thank you for taking the time out to post a review.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Dec. 14, 2021

      I needed to redo my roof and I was very pleased to know that SunPower's installers also did that. So, I put on a new roof on my house on my garage. I also wanted to go solar mainly because I do have that in my home in Sarasota County, Florida and it's doing so well. I was looking to see if I could get that done in my home here and I was very pleased that I did. I researched and I settled with Kamtech Solar. Everything went very smoothly. Aside from that, this is my third bill from Con Edison and I'm very pleased with the reduction.

      But I'm not pleased that the techs were supposed to come and cover up some ugly green wire that connected the Con Ed box to the solar junction right outside the house under the awning and they never came and covered that. I called and every time they were saying somebody was going to come and do it, but nobody came to do it. It's still ugly. When I walk into my house, I see these green wires stapled with silver staples and they're running alongside the foyer of the house going down to connect to the water trap and alongside my wall. Thank God my draperies are covering it but if I was supposed to change those draperies, I would have a problem.

      Once our system passed inspection and everything was up and running, I expected SunPower to keep their word and come and cover these wires. But I'm trying to overlook that because the job was done, it passed inspection, and that's the important thing. When the young man who owns the company came to look at work that they have done, he agreed that some changes needed to be made and they needed to fix certain things. And they did, with the exception of that. I also mentioned to him that this billing process was not up to par in my book as an accountant. I told him that they need to get someone that is more capable of outlining and breaking down their billing so people would see what they're paying for and that's something he agreed with as well

      He wanted to hire me, but I'm not into that right now. I was giving him pointers for someone else. As a professional, I can overlook those things because I know what I'm paying for. He said he would think about it, but then I quickly realized that it's a young company and you need to give people a chance to make improvements. And I hope they have done that. Aside from that, I wanted the salesman that worked with me to send that information to my insurance company. You can do it from one computer to another, but that could not be done with SunPower and that was a bit disappointing. I have to now try to capture pictures of what was done to send to my insurance company for them to adjust my insurance.

      But the salesman was very nice. He said he'd take it to his boss and he did. I was very pleased that the boss took time to come to my home, sit with me, and look around and see the work that his people had done and was able to not be upset, but take notes on things that I was telling him to better improve his business.

      So far, with the heavy rains we had, my husband went up on the roof and everything was intact. My neighbors were also talking to me about my solar and I let them know that everything that SunPower had done is fine. As far as the job itself, the first time II told them that it was not going to pass inspection and the guy looked at me as if asking what did I know. But it did not pass inspection and he had to reduce certain things. It passed inspection after that. Initially, I wanted to go with this company simply because of the repertoire that they had. I went online and I looked at work that they have done and I was very pleased. I knew that they didn't have enough manpower to do what they needed to do, so things took longer than it should. But they got done.

      All in all, I would totally recommend SunPower because I was very impressed at a young company take on something like this and did very well. Plus, I wanted to deal with one company who can do my roof and do my solar. I didn't want to go talk to Jack at what Jim has done and the name game and who is blaming who. I wanted a company who can handle the package, and they were able to do that. They had an A-class team working with me and they didn't mind a woman looking at what they were doing and cleaning up behind them. They told me they could clean up but I said I could do it. So, they were cleaning, I was cleaning, and they said they loved it. I fed them, too. There's nothing like having a meeting and you have something to feed your workers. So, I treated them like I did my workers at the office and they loved it.

      SunPower response

      We are so glad to read about your experience with our installers, and your satisfaction with our product, Kristine. Your review and feedback are sincerely appreciated, and we hope you reach out anytime you need help or have a question. Thank you for helping us change the way our world is powered!

      2 people found this review helpful
      Resolution In ProgressRated with 1 star
      Verified Reviewer
      Original review: Nov. 15, 2022

      Came to my door a year ago last July promising savings. Still haven't seen a single penny in savings and have spent $3000 of my own money for tree removal! They were always in touch until I signed my name.

      SunPower response

      Hi, we apologize for your experience. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 8, 2022

      From discussing a plan to implementing, it was a couple of months. There was a wide range of different products available to us that the SunPower designers were able to balance out which ones would fit better, give the most power, while being the most visibly unobtrusive. And we were able to find the perfect one to fit our house. The installation company did a magnificent job. The panels look beautiful. They are not obtrusive and they don't stick out at the house. The installation team was flexible, friendly and customer-focused.

      SunPower response

      We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

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      Resolution In ProgressRated with 2 stars
      Verified Reviewer
      Original review: Nov. 5, 2022

      I signed original contracts in October 2021. I was told I would have installation by January 2022. Well Installation didn't happen until August 2022 and I am still waiting for the system to be turned on. Apparentlly 2 panels did not pass the testing and had to be reordered. I waited weeks for 2 panels. Communication is very poor. There is no personal attention and I have felt ignored by them through this whole process. The only thing I'm satisfied with is the cost of my new roof (contracted through SunPower) and the fact that I haven't paid Sunpower any money yet. I'm really hoping I get up and running before 2023 or I won't see a tax credit for a long time!

      SunPower response

      Hi, we apologize for your experience. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

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      Resolution In ProgressRated with 1 star
      Verified Reviewer
      Original review: Nov. 3, 2022

      Don't not use SunPower, this company has the worst service and support. We have a house with SunPower Solar installed few years back, it's PV box got loose from the outside wall recently, when SunPower came to re-secure the box back onto the wall, the SMUD meter (that sits on top of the PV box) get removed. In order to have the meter put back, it require city for safety inspection, unfortunately nobody initiate the safety inspection hence the meter is never put back on after 2+ months. I called them for help numerous times, and requested for escalation, and I was told they are still assessing the issue. When I called city department handling the safety inspection, the lady told me that it is very unprofessional for SunPower to let home owner trying to resolve the safety inspection like this! I am an extremely unhappy customer, and will never use them if I have choice to choose another company in the future.

      SunPower response

      Hi, we apologize for your experience. Please expect a call from an Executive Support Specialist to discuss your concerns in detail and provide additional assistance. We appreciate your business and truly value your feedback.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Oct. 31, 2022

      I decided to save money with Solar. SDGE cost is so expensive. Many interviews with companies and Precis Solar was my choice. My Solar is up and working and my first SDGE bill was a credit! OMG! I LOVE SOLAR! Precis Solar did a fabulous job. The panels went up so quick and such a great job! The lines that service the panels were placed inside my garage up high, nicely and trust me they are perfections! I even get a referral fee for seeing them off the fwy in Wildomar. GREAT COMPANY! You would be so happy if you choose them. Paul...thank you so much!

      Sincerely,

      Kathy

      SunPower response

      We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

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      SunPower Company Information

      Social media:
      Company Name:
      SunPower
      Company Type:
      Public
      Ticker Symbol:
      spwr
      Year Founded:
      1985
      Address:
      51 Rio Robles
      City:
      San Jose
      State/Province:
      CA
      Postal Code:
      95134-1859
      Country:
      United States
      Website:
      us.sunpower.com

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