Freedom Solar Power
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About Freedom Solar Power
Freedom Solar, a SunPower Master Dealer, is a full-service solar power installation company. From on-site consultations to 24/7 performance monitoring, the company’s fully in-house team helps customers at every point of their solar power journey. Freedom Solar serves residential customers in Texas, Colorado, Florida and Virginia as well as commercial properties throughout the country
Pros & Cons
- 25-year warranty
- SunPower Master Dealer
- NABCEP-certified team
- Numerous financing options
- Residential products only available in four states
- Consultation required for pricing
Freedom Solar is a solar power installation company providing a full range of services for residential and commercial projects. The company helps customers in Texas, Colorado, Florida and Virginia manage roof, ground and off-grid solar.
What is Freedom Solar?
Freedom Solar is a leading solar panel installation company. It provides end-to-end solar power services to residential and commercial properties. This includes a free on-site consultation, panel installation, assistance with permitting and regular maintenance. The company also installs backup power sources, like batteries and generators. Freedom Solar’s goal is to empower consumers by providing clean, reliable solar energy services.
The company is a SunPower Master Dealer, the highest distinction given by SunPower to its dealers.
How does Freedom Solar work?
To get started with Freedom Solar, you can get an instant estimate on its website. Based on your property address and average electricity cost, Freedom Solar provides you with information like:
- Expected savings on energy costs
- Expected increase of your home value
- Estimated environmental impact
- Recommended number of panels
To get accurate pricing and a custom system proposal, you can request a free consultation. A member of Freedom Solar’s team meets you in person for an on-site survey. The consultant discusses:
- A potential system layout
- Costs, applicable savings and tax benefits
- Estimated length of the project
- Preferred equipment
- Financing options
After the initial consultation, you’ll receive a custom design in line with your budget, zoning restrictions, build structure and aesthetic.
Freedom Solar handles all permitting for your installation. This includes agreements for utility interconnection and applications for net metering, as well as local building and electrical permits. The team also helps prepare the documents needed for you to receive rebate incentives.
The solar panels only take one to three days to install, but the entire project from contract signing to installation lasts about 90 days.
Freedom Solar ensures that your panels operate with optimal performance by monitoring them 24/7 from its facility. Post-installation, you receive access to a web app that allows you to monitor your energy power production and costs.
Freedom Solar services
Freedom offers complete solar power installation services for residential and commercial properties.
For residential properties, the company provides roof solar panels, ground-mounted arrays and off-grid systems. Freedom Solar services all roof types, including:
- Spanish-tile roofs
- Standing seam metal roofs
- Corrugated roofs
- Flat roofs
For commercial properties, Freedom Solar provides custom installation options for:
- Ballasted flat roofs
- Thermoplastic polyolefin (TPO) roofing
- Metal roofing
- Ground mounts
- Parking structures
Freedom Solar also performs installation and maintenance for backup power services. The company is certified to install Tesla Powerwall batteries, which store solar energy to be used as short-term backup power. Freedom Solar can also install home generators as a backup power option.
If you need to remove or replace your panels for repairs or remodels, Freedom Solar offers removal and reinstallation services.
Freedom Solar cost
Freedom Solar estimates that the average cost of solar panels for its residential customers is $42,000 for an 8-kW SunPower system before any local rebates and tax incentives.
For commercial properties, the average cost of a 100-kW solar system is approximately $200,000 before incentives.
These prices are hefty, but there are local, state and federal incentives for residents and businesses to implement solar energy. Freedom Solar explains these incentives as part of its proposals.
You need to request a consultation to get an accurate estimate of the cost of your solar installation. The cost of solar panels and installation varies depending on:
- The panels you choose
- The size of the system
- The mounting style
- Labor costs
- Your existing electrical service
- Where you live
- Rebates and incentives
Freedom Solar offers flexible financing options. Residential properties can finance their purchase with low interest rates and no money down.
Commercial properties can install a system with a cash purchase, operating lease, capital lease or power purchase agreement (PPA).
Freedom Solar FAQ
Where is Freedom Solar available?
Freedom Solar is available in:
- Texas: Austin, San Antonio, Houston, Irving
- Colorado: Colorado Springs, Denver
- Florida: Tampa and Orlando
- Virginia: Chesapeake
Does Freedom Solar have a warranty?
Freedom Solar has a 25-year product, performance and workmanship warranty. The warranty covers 100% of repairs and replacements, including any shipping and labor costs.
How long has Freedom Solar been in business?
Freedom Solar has been providing its services since 2007.
Is Freedom Solar worth it?
Freedom Solar is worth it if you’re looking for a reliable solar power installation company for SunPower equipment. Freedom Solar’s team assists you at every step of your solar installation, and all its services are in-house. Freedom Solar is a good option if you prefer working with one company for your entire solar project.
Freedom Solar also has an impressive commercial portfolio, with clients such as Whole Foods, Shake Shack and the University of Texas. The company specializes in car dealership installations and hs serviced more than 60 U.S. car dealership locations.
Freedom Solar Power Reviews
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Freedom Solar Power seemed the most expensive but the most reliable service down the road. Blake was good initially. And he answered all my questions. He got hard to get ahold of at the end. I got mad at him at one point. I'm over it now. I was very happy with the installation and the service I got. The guys were all very polite and professional. Initially, we had some problems getting the thing to work. That was a mild frustration. But they worked through it, and they got it working.
I didn't realize initially that during the winter those things are useless. Now I've got the loan I was paying on and my own utility bills. So, in the winter, I ran 650 a month, which was a shocker. I started calling and bitching at the guys. But they started ignoring my calls. I got a guy named Austin that helped me work through the problem. And I began to understand it. I need to pay that loan off so I can appreciate the savings. He ran some reports for me and gave me not the answer I wanted, but the answer that was factual. But they're doing fine now. My bill is back to $15, $20 a month and exactly what I expected. They did a good job. I'm happy so far. I'm looking forward to a good straight summer with them.
Hi, Dennis. Thank you for sharing your honest feedback about your experience with Freedom Solar Power. We apologize for any miscommunication or difficulties you encountered along the way and appreciate your patience and understanding as we worked to address and resolve the issues you faced. We're glad to hear that our installation team provided polite and professional service, and that they were able to work through the initial problems to get your system up and running. If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you as you continue to enjoy the benefits of solar power. Thank you for choosing Freedom Solar Power, and we look forward to a great summer ahead!
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My sales representative from Freedom Solar Power was honest, gave me all the options, and I like the fact that he was never pushy towards Freedom. He just wanted to present me with the facts and what my options were. The enrollment process was relatively smooth. I got multiple different folks involved in this process and I had hiccups. There were some misunderstandings and trying to figure out what the status was maybe slightly difficult.
The installation crew was professional. They came on time and knocked out the job right away. They're respectful of the request we have. We don't wear shoes inside of our house so they had shoe covers on. They also did a great job cleaning up after themselves. There's no trash or anything lying around. I reached back out one time to find out about the battery options and other than that, everything's pretty well. I see the benefits of going solar. Seeing a negative bill from the electric company is awesome.
Thank you for taking the time to write a positive review of your experience with Freedom Solar Power. We greatly appreciate your kind words and are thrilled to hear about your satisfaction with our sales representative, enrollment process, and installation crew. We look forward to continuing to exceed your expectations!
The rep was very knowledgeable and friendly. The installers were great. They were neat and fast. They were very respectful of the property, and very friendly. But there are issues about how the solar system actually works and feeds back into the grid that I was not aware of when the system was installed. For example, if the grid goes out and I don't have a battery backup, my solar system doesn't do diddly for me. It gives me no power.
I must have the grid hooked up and active for the solar system to work. Because when it generates excess power, it has to have a place to dump it. So if the grid is down, it is disconnected from the grid because we don't wanna electrocute any of the line men out there with my solar system. So the solar system has no place to dump its excess energy if it does not have batteries, which I do not have. It's an exorbitant cost for a decent battery bank. I opted instead to buy the propane generator.
Terry - Thank you for sharing your experience working with our rep and the great work done by our installers; we appreciate your compliments on their professionalism, efficiency, and respect for your property! We understand your concerns regarding how the solar system interacts with the grid, and we apologize if this aspect was not adequately communicated during the installation process. We appreciate your feedback as it helps us improve our communication and ensures that customers have a clear understanding of the capabilities of their solar system. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and value your satisfaction as our customer!
Freedom Solar is tied to SunPower, which is probably the oldest company. When we look at companies, we wanted a long-term warranty and most companies did give that. SunPower, however, manufactures all the products that they put on their roof except the batteries in the garage so I felt better going with their warranty than anybody else.
The installers did a great job. I was very satisfied with their performance and installation. They were very professional. I only had one little issue with the inspector wanting some tags on some of the things in the attic that had voltage going into it. They didn't bring their little signs with them. They forgot them or the guy didn't have it. But as far as the installation, it was good.
In mid-June, we got the power running. If the sun's not shining, we don't have solar power. That's the issue. They promised about 76% and I'm probably getting about 70% of solar power versus energy used. Other than that, it's performed well. I also like the fact that if I get a notice on my phone app about some type of crisis or there's gonna be a storm coming in, they'll start backing up my batteries without me having to worry about it.
Thank you for sharing your experience with Freedom Solar! We're thrilled to hear that you chose to work with us due to the long-term warranty and confidence in the products. We're glad that the installers from Freedom Solar did a great job and that you were satisfied with their professionalism and the overall installation process. We apologize for the issue with the inspector and the tags, and we appreciate your understanding. Thank you for entrusting Freedom Solar with your solar installation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your solar journey continues to be a positive one!
Signing up with Freedom Solar was easy and there was nothing that I needed to do. The installers put the system as designed and after that, they gave the pictures and said it was already installed. They were very nice. The only struggle I had was the solar system didn't work when they installed it. It was sitting there for three weeks doing nothing. They were waiting on the city inspection and when that was done, they said they would turn on the power. But it was not showing on my app and it was not even showing on the meter that it was doing something. Then, one person came after three weeks of continuous follow-up and they fixed that issue. It was installed in August and it started working fine towards the end of September. I'm very satisfied at this point and I would recommend it.
Freedom Solar doesn't support though. When somebody raises an issue, they should have some people who would help quickly. When I contacted them, they told me to go on the site and open a ticket. So, I opened a ticket and nothing happened in a week. I follow up again the next week and they said nobody looked at the ticket and the rep would look at it. It was not good feedback. Communication-wise, it was lacking.
The reps were really nice and professional. They gave us all the information and told us what we needed. Also, the installer was a really nice guy and walked me through all the ins and outs of maintaining the system. The only thing is there could be a clear expectation of timelines, because there were a couple of places in the process where I wasn't sure when the next step would be expected. Other than that, we had our first $0 electric bill, which was pretty amazing. Somebody said there were some brownouts in the neighborhood, but we didn't experience any of it because we had our battery. It was a big investment but since we're looking at this long term, I think it was a wise one.
Hi James - We enjoyed helping you make the switch to solar and sincerely appreciate you sharing your feedback. If you ever need anything in the future, we'll be here for you. Thank you for choosing Freedom and congrats on going solar!
Freedom Solar is outstanding. The rep had the best presentation and he knew what he was talking about. The installation process was fairly lengthy but other than that, it was a terrific job. I was very impressed with everyone who showed up during the planning and the installation. I highly recommend them. They're very professional and honest. Compared to other companies who have come to show their product, Freedom was hands down the best.
Thank you for your glowing review! We're delighted to hear that you had an outstanding experience with us. Our team takes pride in providing the best presentations and knowledgeable representatives. We apologize for any inconvenience caused by the lengthier installation process, but we're thrilled that you were impressed with the professionalism and honesty demonstrated by everyone involved. Your recommendation means a lot to us, and we appreciate you choosing Freedom Solar as your trusted provider!
What Freedom Solar told me at the beginning didn't happen. They tell you if you don't get the battery, you'll end up getting credits, which isn't true. You'd have to get the battery with it, so it's worth it. They hooked up the panels but didn't hook up one panel. It was on the roof and wasn't plugged in. When I was checking the app, I was getting credits every day. When they came out and hooked up the panel that they didn't hook up when they installed, it took away all my credits then I started owing money. I had 200 and some kilowatt credits. After they plugged it in, I owed 600 and some kilowatts. I contacted Freedom Solar and the power company. They said there was nothing wrong.
Thank you for bringing your concerns to our attention. We apologize for any misunderstandings or inconveniences you may have experienced during your project with Freedom Solar. We strive to provide accurate information and exceptional service to all our customers, and we apologize for any discrepancies that may have occurred. Your concerns have been escalated to our team, who are investigating this now. Someone will be reaching out to you soon to help. Please email email@example.com if there is anything else we can do to help in the meantime. Thank you.
Freedom Solar was the most transparent during the sales and negotiating process. My experience with their sales rep and support during the whole process was very positive. They even continued support afterward. The installation was fine and didn't take much time. Ours was pretty straightforward. Freedom got the design done in 10 business days but it took 4 to 6 weeks for the power utility company to review and approve the design. That was the delay before they could come and start construction. As soon as that was given, Freedom went ahead and did the construction. That was three days' worth of work. Everything's performing as expected. The amount of offset is in line with expectations and design. My sales rep stayed engaged and continued to act as my advocate throughout the entire process, so I wasn't reliant on just their customer service folks.
Brian - Thank you for taking the time to share your positive experience with Freedom Solar! We greatly appreciate your feedback and are thrilled that our team provided you with transparent and supportive service throughout the process. It is fantastic to hear that your solar system is performing as expected and providing the anticipated offset. We value your trust in us and are grateful for the opportunity to be part of your journey toward clean and sustainable energy!
Going solar was pretty expensive. but it was something I was wanting to do even before they had a government incentive. My system's production comes on my phone and my electric bill is $20. But, I definitely suggest getting the Tesla battery. Today, a truck ran through the power line and it knocked all the electricity out. Ours just barely clicked. The battery gives five hours which is more than plenty. The techs fixed the power line before we ran out of electricity.
Hi, Keith. Thank you for sharing your experience with going solar! We understand that the initial cost can be a consideration, but we're thrilled to hear that it has been a worthwhile investment for you. Thank you for choosing Freedom and for sharing your positive experience. Here's to a future powered by clean energy!
Freedom Solar Power Company Information
- Social media:
- Company Name:
- Freedom Solar Power
- Company Type:
- Year Founded:
- 4801 FREIDRICH LN STE 100
- Postal Code: