Freedom Power Solar Reviews

Freedom solar was great during the selling and procurement process. Once our solar panels were paid for, the nightmares began. Our inverter has worked less than 50% of the time. We never got the credit for the solar use, so our electric bill stayed sky high and weeks would go by before they would come check the panels. Then we did renovations and the design was flawed, so more than half of our solar panels are sitting in our garage. I would take my money back on a heart beat. I regret the investment. It has been a headache all around.

We worked with Joshua during the sign up and he was wonderful. That part was wonderful. Freedom set up the installation schedule and we cut our holiday short to make it back because Freedom said the homeowner had to be there. We were there. When the crew came out, they told us, "I'm so sorry. We can't do it." I said, "What what's going on?" They said, "Well, it was never set up to have the SECO disconnect you. And the reason it was never set up is 'cause the guy dropped the ball and forgot to get the permits." So I told them to get Freedom on the phone. They did that and they finally got that guy. He said, "I dropped the ball." I was pissed because we cut our vacation short. I said I'm done. So then they said, "Well, can we install half of it?" I said, "Don't install a damn thing."

Looking into solar energy made sense, and I found Freedom Power when I searched the internet. I talked to several different companies and one would think I was the only person they were dealing with because all the salespeople responded very quickly to any comments or questions I had. They were all very eager to talk to me when I was exploring the option of going with their company. That was my same experience with Freedom Power. I signed up and the installation team was fine.

My colleague attended some fair in town where they had a representative from Freedom Power. He talked to them and mentioned the company to me when we were discussing about solar energy services. I was looking for solar after I bought a new house at the time. So, I talked to Freedom Power and that whole process went through. On the technical side, they were great and the professional work they did was really good. Their reps were also able to answer my questions. As an engineer and with a background in electrical engineering, I was aware about things. But from technical side, there are things that I was not aware of and the representative made a good effort to make me understand.

Signup was good. We wanted to get a cheaper bill and Freedom Power Solar's price was decent. Their customer service is also good and working with solar is as easy enough as it can be. The system is not doing anything other than what it's supposed to, so things are going well.

Freedom Power Solar had good reviews with some of the bigger companies, plus they had the Tesla batteries. I liked their reliability and Freedom Power did everything when I decided to go with them. All I did was just supply them with my electric bill. I wanted to have a battery backup system as my power is constantly blinking or going out. Also, I wanted to get off the grid. The panels have been awesome. I got an app on my phone for tracking my production and it’s perfect. If I have a storm coming, it automatically starts generating 100% of the batteries. People better hurry up and get solar.

Working with Freedom Solar was easy. The sign-up process was fine, and the installation was seamless.

Everything was great with Freedom Solar. They came out and did everything. Next thing I knew, I had solar. I did solar in Washington too, and this was a much faster and smoother operation. From when I inquired about it to when they came out and visited me until they turned the switch on, it was five weeks. Everyone was perfect. Freedom Solar was a little bit more expensive, but I'm paying $230 a month for that and $100 for my electric bill and I am running my AC at full blast 24/7. That’s not bad.

Freedom installed 10 panels and a Tesla Powerwall. It took a long time to get installed, but most of the issues were not really their fault. It was Oncor. Chase was the one who started it with me. He was great from the start till the end. Anytime I had questions, he was able to give me feedback and the information I needed. So, I appreciate that guy. Any time I had a question, they quickly answered. When someone couldn’t answer, they messaged somebody else to get the answers from. I could see their whole message thread too. I can see a lot of their stuff. They’re pretty open like that.

I wanted to take advantage of the tax credit so I researched solar companies and Freedom Power Solar had a high ranking as far as being reputable and I found the company to be very high quality, consistent in the delivery of their service and products, and they have been around in the state of Texas, so I chose them. I wasn’t around during installation, but my son was there and he said it went smoothly, and they did a great job.