Freedom Power Solar Reviews

Freedom solar was great during the selling and procurement process. Once our solar panels were paid for, the nightmares began. Our inverter has worked less than 50% of the time. We never got the credit for the solar use, so our electric bill stayed sky high and weeks would go by before they would come check the panels. Then we did renovations and the design was flawed, so more than half of our solar panels are sitting in our garage. I would take my money back on a heart beat. I regret the investment. It has been a headache all around.

We worked with Joshua during the sign up and he was wonderful. That part was wonderful. Freedom set up the installation schedule and we cut our holiday short to make it back because Freedom said the homeowner had to be there. We were there. When the crew came out, they told us, "I'm so sorry. We can't do it." I said, "What what's going on?" They said, "Well, it was never set up to have the SECO disconnect you. And the reason it was never set up is 'cause the guy dropped the ball and forgot to get the permits." So I told them to get Freedom on the phone. They did that and they finally got that guy. He said, "I dropped the ball." I was pissed because we cut our vacation short. I said I'm done. So then they said, "Well, can we install half of it?" I said, "Don't install a damn thing."

Looking into solar energy made sense, and I found Freedom Power when I searched the internet. I talked to several different companies and one would think I was the only person they were dealing with because all the salespeople responded very quickly to any comments or questions I had. They were all very eager to talk to me when I was exploring the option of going with their company. That was my same experience with Freedom Power. I signed up and the installation team was fine.

My colleague attended some fair in town where they had a representative from Freedom Power. He talked to them and mentioned the company to me when we were discussing about solar energy services. I was looking for solar after I bought a new house at the time. So, I talked to Freedom Power and that whole process went through. On the technical side, they were great and the professional work they did was really good. Their reps were also able to answer my questions. As an engineer and with a background in electrical engineering, I was aware about things. But from technical side, there are things that I was not aware of and the representative made a good effort to make me understand.

Signup was good. We wanted to get a cheaper bill and Freedom Power Solar's price was decent. Their customer service is also good and working with solar is as easy enough as it can be. The system is not doing anything other than what it's supposed to, so things are going well.

Freedom Power Solar had good reviews with some of the bigger companies, plus they had the Tesla batteries. I liked their reliability and Freedom Power did everything when I decided to go with them. All I did was just supply them with my electric bill. I wanted to have a battery backup system as my power is constantly blinking or going out. Also, I wanted to get off the grid. The panels have been awesome. I got an app on my phone for tracking my production and it’s perfect. If I have a storm coming, it automatically starts generating 100% of the batteries. People better hurry up and get solar.

Working with Freedom Solar was easy. The sign-up process was fine, and the installation was seamless.

Everything was great with Freedom Solar. They came out and did everything. Next thing I knew, I had solar. I did solar in Washington too, and this was a much faster and smoother operation. From when I inquired about it to when they came out and visited me until they turned the switch on, it was five weeks. Everyone was perfect. Freedom Solar was a little bit more expensive, but I'm paying $230 a month for that and $100 for my electric bill and I am running my AC at full blast 24/7. That’s not bad.

Freedom installed 10 panels and a Tesla Powerwall. It took a long time to get installed, but most of the issues were not really their fault. It was Oncor. Chase was the one who started it with me. He was great from the start till the end. Anytime I had questions, he was able to give me feedback and the information I needed. So, I appreciate that guy. Any time I had a question, they quickly answered. When someone couldn’t answer, they messaged somebody else to get the answers from. I could see their whole message thread too. I can see a lot of their stuff. They’re pretty open like that.

I wanted to take advantage of the tax credit so I researched solar companies and Freedom Power Solar had a high ranking as far as being reputable and I found the company to be very high quality, consistent in the delivery of their service and products, and they have been around in the state of Texas, so I chose them. I wasn’t around during installation, but my son was there and he said it went smoothly, and they did a great job.

I checked five other solar companies and decided that Freedom Solar Power would be good for my house. However, I haven’t had a good experience with them so far. I first contacted Freedom back in May, but the project took months to be implemented. When they finally came to install the panels, they realized that they had overestimated my power usage, so they had to cut down the size of the project.

When I was considering doing solar energy, I did online research and saw Freedom Solar. The process with them was very easy. Their customer service rep answered all my questions and went the extra mile. With Freedom Solar, I got good communication and project management. They delivered stuff on time. I had to schedule, but they did a good job.

Setting up the service was very difficult. Freedom’s customer service has been horrible. They should communicate better and not lie about information on the program.

Freedom Solar had been in the area for a long time. Signing up was good, easy, no problem. And there’s a program to track solar production, but I haven’t had the time to set it up. Installation was pretty stressless, and seamless. They were on time and I didn’t have to bug them about coming out.

I originally talked to one of their salesmen, Brett and decided to buy their system. Soon after that, the salesman stopped responding to my texts. I finally texted him to cancel my project. No response. While looking for Freedom Solar Power's contact info, I found Freedom Solar Energy. I talked with them. Very good people, including the owner of the company. I signed up for a lease. Now, Freedom Solar Power sent me bill for $2,500 for canceling the contract.

I was interested in getting a solar system put in, and one of my brother's clients said that they got Freedom Solar and they were happy with it. I went with it and I was not happy.

Freedom Solar is installing right now, and the crew on site is good. They showed up on time. They keep me in the loop about what they’re doing and what kind of timeframes. The only thing was that there were just way too many different people reaching out to me, which was confusing. And I never really had a single source of contact throughout the whole process of getting it set up. I’ll get texts from different people. But also, anything that was not right, their team bent over backwards to take care of everything. 

Excellent company. I looked on the internet for solar providers and Freedom Power Solar was a local San Antonio company, and the numbers sounded good. 25-year warranty, and the solar panels are made in Texas. The presentation was a Zoom call.

Freedom Power Solar is locally based out of San Antonio, and as I understand it, we have hailstorms here, and the panels of the company are used to the environment here, and they had excellent reviews on Google. I was very impressed with Rose, the client manager, and the project manager, Justin, has been top-notch, walking through the process just like a professional construction project should be. On the client side, they know the product, how to sell it, and are able to communicate how it's gonna work. On the project management and installation side, excellent communication all the way throughout. I had multiple projects ongoing between roofing and the solar install that required coordination, and we were able to do it. Couldn't ask for better. It's not on the grid yet, and next year, once I know what my actual bills are going to be for electricity, that's gonna be what makes or breaks this.

Freedom Solar was one of the recommended solar companies through a solar website. I picked them because of their more formal presentation. And the sales rep listened to us. We sat down and said what we were looking for in a system, and he gave us exactly what we were looking for, whereas the other company questioned our choices.