Health insurance covers the costs of physician-recommended (meaning non-elective) health care so that consumers don’t have to pay large medical bills out of pocket. When purchasing health insurance became mandatory under the Patient Protection and Affordable Care Act of 2010 (the ACA), health insurance companies started developing more insurance choices for consumers to encourage them to buy their coverage options rather than those of their competitors.
The federal government defines health insurance in the Current Population Survey Annual Social and Economic Supplement (CPS ASEC) as comprehensive coverage for calendar year. CPS ASEC defines comprehensive coverage as paying for basic health care needs, excluding single service plans, such as accident, disability, dental, vision or prescription drug plans. Another way to define health insurance is by funding source. The U.S. Census Bureau classifies health insurance coverage as private insurance or government insurance. Private health insurance is a plan provided through an employer or a union or purchased directly by an individual from an insurance company or through a public or private exchange. Government health insurance includes coverage provided by such federal programs as Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), individual state health plans, TRICARE, CHAMPVA (Civilian Health and Medical Program of the Department of Veterans Affairs), through the Department of Veterans Affairs and the military.
Top 10 Best Rated Health Insurance Companies
American Republic Insurance Company provides Medicare supplement insurance, health insurance and other solutions that can help individuals and families, small business owners and other customers.
|Visit competitor site Read 33 Reviews|
VSP Vision Care started in 1955 and offers vision insurance for individuals in all 50 states. They have more than 34,000 in-network providers and offer multiple plans available through employers and as stand-alone plans.
|Visit competitor site Read 53 Reviews|
Mutual of Omaha was has been working with Medicare coverage for 50 years, and the company currently sells Medicare supplement insurance in more than 30 states. Individuals with multiple Mutual of Omaha policies receive a discount.
|Visit competitor site Read 31 Reviews|
Homeland Healthcare has over 80 years of leadership in insurance administration. They have offices in 40 states and have been working to provide individuals with affordable healthcare for over 15 years.
|Visit competitor site Read 85 Reviews|
Florida Blue is a division of Blue Cross Blue Shield that has been operating in Florida since 1944. They work with customers to connect them with high-quality health care professionals in their area.
|Visit competitor site Read 128 Reviews|
AARP Medicare Supplement Insurance is a UnitedHealthcare plan that AARP endorses. Consumers can choose the AARP UnitedHealthcare plan that best meets their medical needs and budget.
|Visit competitor site Read 142 Reviews|
Employee Benefits Management Services is a provider of health risk management and third party administration of self-funded health benefits plans. They help figure out strategies to provide health services to customers.
|Visit competitor site Read 8 Reviews|
Blue Cross of New Jersey is a division of Blue Cross Blue Shield, which is the state's largest insurance company. They have nearly 3.7 million members and are a not-for profit health insurer headquartered in Newark.
|Visit competitor site Read 42 Reviews|
Cigna Tel-Drug is a home delivery pharmacy program that completes order by mail. If a customer needs to have a prescription filled, they can use the Cigna Tel-Drug program to pay for and fill it online.
|Visit competitor site Read 67 Reviews|
Medco Health helps customers receive express prescriptions for the items and services they need. They feature home delivery and a mobile app in order to make ordering and receiving prescriptions easier.
|Visit competitor site Read 564 Reviews|
What features matter most?
Out of pocket costs (also called coinsurance)
Out of pocket costs are deductibles and co-payments that consumers pay to health care providers, usually at the time of service. Under the ACA, out-of-pocket limits apply to almost all health plans regardless of size or funding type, including all plans sold through a public insurance exchange. The only health plans that do not have out of pocket limits are those that the law defined as grandfathered plans. These are plans that existed when the law passed and that have not been revised since then. As soon as an insurer revises a grandfathered plan, the plan is no longer grandfathered and must meet the rules of the ACA that all health insurance plans must meet.
Co-pays or co-payments are fees that consumers pay to health care providers such as physicians or hospitals usually at the time of service although some physicians and other providers will bill consumers for copayments. Deductibles are a form of co-insurance, meaning the insured pays part of the cost of the insurance. Co-payments are another form of co-insurance. Deductibles are another form of co-insurance.
- Routine visit co-pays: Consumers pay a fee up front when they go to a routine doctor’s appointment.
- Prescription co-pays: Consumers pay a fee or a percentage of the cost of prescription medications, and the insured pays the remaining cost of the prescription, making medication more affordable.
- Emergency visit and hospitalization co-pays: Co-pays for hospitalization or emergency services are usually higher than co-pays for routine visits, but are still far less expensive than paying for the entire cost of a medical emergency or hospitalization out of pocket.
Deductibles are amounts consumers must pay out of pocket either at the time of service or via payment after receiving a bill from a physician, hospital, or other provider. Generally, consumers choosing plans will find that they must pay a higher deductible in exchange for a lower health care premium.
The ACA sets limits on deductibles, coinsurance and co-payments and these limits are called the out-of-pocket maximum or out-of-pocket limit. The out-of-pocket max is the most a consumer would pay during a policy period (usually one year) before the health insurance company would for all covered essential health benefits. This limit includes deductibles, coinsurance, co-payments, or similar charges and any other expenditure an individual must make for a qualified medical expense for the essential health benefits. Under the ACA, this limit does not include premium payments or balance billing amounts for non-network providers and other out-of-network cost-sharing, or spending for non-essential health benefits.
Essential health benefits
The ACA defines essential Health Benefits as set of health care service categories that each health plan must cover in the individual and small group markets, both inside and outside of the Health Insurance Marketplace. Included among the essential health benefits are items and services within at least the following 10 categories: ambulatory patient services; emergency services; hospitalization; maternity and newborn care; mental health and substance use disorder services, including behavioral health treatment; prescription drugs; rehabilitative and habilitative services and devices; laboratory services; preventive and wellness services and chronic disease management; and pediatric services, including oral and vision care. To be certified and offered on the Health Insurance Marketplace, all health insurance policies must cover these essential health benefits, and states that have expanded or that will expand their Medicaid programs under the ACA must provide these benefits to those newly eligible Medicaid beneficiaries. Under the ACA, each state can define its essential health benefits as long as they fulfill the minimum requirements of the 10 categories.
Types of health insurance plans
On the Health Insurance Marketplace, five different levels of plans are available. They are bronze, silver, gold, platinum, and catastrophic plans. Among bronze, silver, gold, and platinum plans, the premiums are lowest for bronze plans and deductibles are highest. Silver plans have slightly higher premiums and slightly lower deductibles, gold plans have still higher premiums and lower deductibles and platinum plans have the highest premiums and the lowest deductibles. Consumers shopping for coverage would do well to determine what they might pay in the coming year based on past experience and then determine if paying more in a monthly premium helps save money overall because the individual or family’s deductible would be lower. Some studies have shown, for example, that while most people shop on price based on the premium and choose bronze plans when many would be better off to buy silver plans.
Under the ACA, catastrophic plans cover all essential health benefits after the consumer reaches his or her out-of-pocket maximum ($6,850 for an individual in 2016) and they cover as many as three primary care visits per year with no cost-sharing, and, like all plans, preventive care is covered in full with no cost-sharing. But the insured with a catastrophic plan must pay for almost all other services until he or she reaches the out-of-pocket max.
Not all consumers can purchase catastrophic plans because they are designed for consumers under age 30 or those who are older than 30 but who qualify for a hardship exemption under the ACA. Such an exemption would be granted for an economic hardship and would exempt the consumer from the individual mandate, meaning the consumer would not need to purchase health insurance or pay a penalty for failing to do so. Catastrophic plans also are available for those whose health insurance policies have been canceled for failing to comply with the ACA. While catastrophic plans are available from private insurers on the federal and state health insurance exchanges, only the Health Insurance Marketplace can issue a hardship exemption.
Home health care services coverage
Health insurance may cover the cost of home health care services for people who require them.
- Full-time aide: If a patient needs a full-time health care worker to assist with basic self-care, the health insurance plan may cover the cost of the aide.
- Visiting nurse: Some insurance policies cover the cost of a visiting nurse who checks with a patient at home on a regular schedule, such as a daily or weekly.
- Home health care equipment: Some health plans cover the cost of equipment such as rails on bathtubs or blood sugar testing apparatuses that allows patients to manage their health care condition at home.
Long-term care insurance
Long-term care insurance covers health care services that are needed over many months or years, such as personal and custodial care in an insured person’s home, a nursing home, a long-term care facility, a community organization, or other setting. These policies pay insured individuals for assistance with activities of daily living such as bathing, dressing, and eating.
What are different types of health insurance?
Health Maintenance Organizations (HMOs)
HMOs provide health care coverage for services within their networks. Consumers must visit doctors, hospitals,and other health care providers that are in-network, meaning they have a signed contract to provide coverage to members of the health plan. To see a specialist, members must get a referral either from their primary care physician or from the health plan itself. Without such a referral, the HMO will not cover the specialist’s care.
Preferred Provider Organizations (PPOs)
PPOs allow customers to choose between in-network and out-of-network providers at the point of care. That means members of a PPO plan can go to an in-network physician, hospital, or other health care providers to receive care or go out-of-network. In-network providers usually cost the consumer less than out-of-network providers, and out-of-network care usually is not covered unless the consumer gets a referral from his or her primary care physician or from the health plan itself. As health insurers seek to control costs, they are offering more HMOs and discontinuing their PPO options.
High-Deductible Health Plans (HDHPs)
HDHPs allow consumers to save money by offering high deductibles in exchange for lower monthly premiums. Consumers can combine these plans with health savings accounts that allow consumers to use pre-tax funds from an employer or other source to pay for a wide variety of health care services including those that might not be covered under a typical health insurance plan.
Catastrophic Health Insurance
Catastrophic health insurance covers only emergency services. Routine visits and prescriptions are not covered and consumers often must pay very high deductibles before insurance kicks in.
Who's it for?
By law, anyone over the age of 26 must have his or her own health insurance. Many young people who no longer qualify for their parents’ health insurance are students; they often purchase health insurance through their school, which allows them to use student health centers for their health care needs. Students may also purchase catastrophic insurance to cover emergencies that cannot be treated at school.
Many employees purchase health insurance at reduced rates through their employers, although they may also purchase insurance privately or open a health savings account. Employees sometimes purchase insurance for spouses or children through their employer as well.
Heads of Families
Heads of families often purchase family plans that allow them to cover the health insurance needs of all family members who are age 26 and younger.
Seniors often have special health care needs due to advanced age and chronic or pre-existing medical conditions. Although seniors are often entitled to Medicare coverage, many purchase supplemental health insurance to cover health care needs that Medicare does not address.
Humana is one of the largest and best-known health insurance companies in the United States. It offers health care services for individuals, business owners and military personnel.
- Large variety of plans: Consumers can choose between HMOs, PPOs and other plans. There are group plans available for employers.
- Well-known company: Humana has been in business for a long time and is one of the best-known health insurance companies in the United States.
- Supplemental and low-cost options available: Humana offers supplemental insurance for seniors and low-cost insurance for people on fixed incomes.
- HMOs and PPOs are cheaper: Health savings accounts and other plans tend to have higher premiums or higher deductibles.
- Offers Medicare Advantage plans: Humana offers Medicare Advantage plans.
- Best for Heads of families, senior citizens, employees
Aetna has been providing health insurance to Connecticut residents since 1853, and today covers people in all 50 states. It is a pioneer in health care legislation and is responsible for making coverage of genetic testing and counseling an industry standard.
- Highly customizable selection of plans: Aetna allows consumers to pick and choose features such as the deductible amount, type of coverage and ability to choose a provider.
- Health insurance bundles: Consumers can easily add dental and vision insurance to their basic health insurance and can bundle insurance with other plans like life insurance.
- Large provider network: Aetna allows consumers to choose from over 587,000 doctors and 5,700 hospitals throughout the United States.
- Offers Medicare Advantage plans: Aetna offers Medicare Advantage plans.
- Best for Heads of families, senior citizens
UnitedHealthCare is the largest single health care carrier in the United States. It currently covers approximately 70 million Americans and contributes large amounts of money to medical research every year.
- Lots of options: UnitedHealthCare provides a wide range of plan options for individuals, families and employers.
- Offers Medicaid plans: Low-income consumers may be able to get Medicaid insurance through UnitedHealthCare.
- Offers Medicare Advantage plans: Seniors may be able to get their Medicare insurance through UnitedHealthcare’s Medicare Advantage plans.
- Best for Senior citizens, heads of families, employees
Kaiser Permanente is a unique health care management program that is located mainly in the western United States. In California, Colorado and seven other states, patients who have Kaiser coverage get health care services, including hospital stays, at Kaiser health facilities.
- Offers low-cost health plans: Kaiser offers several different levels of service with varying premiums, deductibles and co-pays.
- Kaiser offers all services itself: This company provides health care services as well as health care coverage, making it easier to get needed services and file claims.
- Online application process: It’s easy to get a quote and sign up for Kaiser.
- Best for Students, employees, heads of families
Cigna is a worldwide health insurance organization that covers individuals, families and employers. It has been in business for over 30 years.
- Well-established company: Cigna is one of the best-known health insurance companies in the United States.
- Large network of physicians: Cigna has more than 500,000 physicians and more than 8,000 hospitals in its network.
- Low-cost coverage: Consumers can choose among a variety of plans, including low-cost offerings.
- Supplemental insurance: While Cigna has dentists and vision specialists in its network, adding coverage for these services is not easy.
- Plan options: Cigna offers a variety of Medicare Advantage plans.
- Best for Students
Anthem is one of the better-known national insurance companies. It operates under different names, depending on what state a patient is from, but covers patients throughout the United States.
- It’s easy to add other types of insurance: Anthem customers can easily add dental, vision and life insurance to their policies.
- Offers benefits to people who become incapacitated by illness: Unlike many health insurance providers, Anthem offers disability benefits.
- Fairly low-price plans: Consumers can get insurance for less than $100/month, although they also may have to pay high deductibles.
- Plan options: Heads of families have fewer health insurance options than other consumers.
- Best for Students, senior citizens
Assurant has been offering a variety of insurance plans, including health insurance, for the last 100 years. It was named one of Forbes’ 50 Most Trustworthy Companies for 2014.
- Many short-term plans: Students and people who need insurance temporarily while waiting for employer insurance to kick in can take advantage of short-term plans.
- Offers critical illness insurance to help pay bills: Consumers who are temporarily disabled by illness can get cash benefits from Assurant.
- Easy to add dental coverage: Consumers can easily get full coverage for their oral health needs.
- Low-cost plans: Although Assurant offers low-cost plans, the coverage on these isn’t as good, and consumers who use them end up paying high deductibles.
- Coverage: Assurant does not currently offer vision coverage.
- Best for Students, senior citizens, employees
Health Net offers coverage to people in Arizona, California and Colorado. It is a California Market Plan associate, which means that low-income patients in California can get discounted insurance via Health Net under ACA rules.
- Choice between HMO and PPO plans: Consumers have the ability to decide whether they want an HMO plan, which offers a limited amount of in-network doctors, or a PPO plan that gives them access to more doctors.
- An ACA Health Insurance Marketplace company: Under the Affordable Care Act, or ACA, every state must offer low-cost health insurance through either its own Health Insurance Marketplace or the federal Health Insurance Marketplace. Health Net is affiliated with the ACA Health Insurance Marketplace, which means consumers can expect lower costs and the ability to use tax credits to cover part or all of their premiums.
- Large variety of plans: There are lots of plans available, including Medicare coverage and coverage for students.
- Customer service: Although Health Net offers round-the-clock customer service, the sheer number of people calling in may lead to long wait times.
- Deductibles: Health Net’s low premium rates often mean high deductibles.
- Best for Students, senior citizens, employees
United American began in 1947 as a one-man enterprise. Today, it is a national health care insurer based in Texas.
- Several Medicare plans: Senior citizens will appreciate being able to choose between a variety of Medicare plans; they can choose the plan that best meets their needs.
- Critical illness and cancer plans: Consumers who cannot work due to injury or serious illness can get critical illness coverage, which offers cash benefits for the duration of a disability.
- Short-term and supplemental insurance: Consumers can short-term insurance while waiting for their permanent insurance to take effect.
- Specialized insurance: United American specializes in Medicare and supplemental insurance, meaning those who are under 65 may not find plans that meet their needs, in part because most plans are geared toward seniors and those who just need a supplement to other health insurance.
- Plan limits: Due to the nature of its insurance plans, United American doesn’t offer much in the way of coverage for routine health care visits. Plans typically cover hospital visits and other emergencies.
- Best for Senior citizens
American Republic Insurance was founded just before the Great Depression, and it is now a national insurer offering customized health insurance plans.
- Prescription coverage at more than 50,000 pharmacies: American Republic has a large pharmacy network , making it easy to get prescriptions at low cost.
- Provider choice: Customers can choose from among a a large network of affiliated physicians.
- Best for Employees, heads of families, senior citizens
eHealth is a private online marketplace helping individuals and families find Medicare, vision, dental and general health insurance plans. Consumers answer a few questions to get tailored insurance recommendations, quotes and plan comparisons.
- Find a doctor: The company has a search tool that enables consumers to search for plans that allow them to stay with their current doctor.
- Resource center: eHealth helps consumers understand how the Affordable Care Act works, provides definitions of various insurance terms and more. The company also offers an e-book titled 3 Steps to Understanding the Affordable Care Act.
- Subsidy calculator: The company's subsidy calculator allows consumers to plug in information such as ZIP code, household income and household size to estimate how much financial support they might get from the federal government on health insurance.
- More options: eHealth offers plans that meet Affordable Care Act standards, but that do not appear on state exchanges and do not qualify for subsidies.
- Newsletter: The eHealth Newsletter delivers helpful updates and tips to consumers' mailboxes.
- Best for Heads of families, senior citizens, students
Health Plans of America is not a health insurer. Instead, it provides consumers with competitive health insurance quotes for seniors, families, individuals, and young adults who want to save money by using the company’s website to request a free health insurance quote.
- Free quotes: The company provides free insurance quotes for anyone interested in purchasing a new insurance policy.
- Age-specific plans: Health Plans of America offers quotes and information about insurance for specific and specialized age groups, including seniors, young adults, and families with young children.
- Helpful agents: The company's website offers useful search tools and access via telephone to representatives who guide consumers in choosing health insurers.
- Wide range of plans: The company provides comprehensive information about traditional health insurance plans, but also offers a variety of plans, including HSAs.
- Variety of contact methods: Customers can contact Health Plans of America by telephone, online and by e-mail.
- Best for Families, students, senior citizens
Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.
11 – 40 Best Rated Health Insurance Companies
Kaiser Permanente is a community of over 17,000 physicians. They work with over 9 million customers and can customize treatment options that allow customers to choose doctors based on their specific history and bios.
|Visit competitor site Read 602 Reviews|
United Health One is a health insurance company that makes it easy to choose a Primary Care Provider and also reduce costs of care. They have been in business since 1946 and offer lower fees for patients.
|Visit competitor site Read 73 Reviews|
Humana Right Source RX is a mail order pharmacy operated by the insurance company Humana. They provide medicine and supplies to customers through the mail, without a brick-and-mortar retail pharmacy.
|Visit competitor site Read 351 Reviews|
AmeriHealth is a family of companies offering a range of services to individuals and employers including health insurance plans that are locally focused as well as those that are on a large, national scale.
|Visit competitor site Read 78 Reviews|
Care First is a division of BlueCross BlueShield & is a not-for-profit health services company in operation for 77 years. It is among the largest health care insurers in the Mid-Atlantic region, with over 3.4 million members.
|Visit competitor site Read 47 Reviews|
AARP is a nonprofit founded in 1958, which was created to serve the needs of Americans over 50. Their healthcare insurance is designed to cover those over 50 with healthcare, employment security and retirement planning.
|Visit competitor site Read 82 Reviews|
Cigna is an insurance company that works with 35,000 employees to provide healthcare products and services to more than 75 million customers. They exist in 30 countries and have been working with patients for over 200 years.
|Visit competitor site Read 489 Reviews|
United American is an insurance company that offers life, supplemental health and accident insurance coverage to individuals, families and seniors. They are licensed in 49 states along with D.C. and Canada.
|Visit competitor site Read 89 Reviews|
IHC Health Solutions provides a wide assortment of health insurance plans from a variety of companies. They work with Employer Groups and Self-Funded Customers on Short-term Medical plans and others.
|Visit competitor site Read 26 Reviews|
OptumRX is a provider that gathers together insurance and healthcare service options so customers can choose based on individual needs. They offer free registration, which means users can sign up and get started easily.
|Visit competitor site Read 953 Reviews|
Health Net is an insurance company that focuses on connecting customers with coverage in a variety of networks across the country. They have helped more than five million people get coverage including care benefits and services.
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United Healthcare has a network of doctors and facilities that provide health insurance to individuals and employers. They are an in-network only company, which means customers must use providers that are covered under their plan.
|Visit competitor site Read 916 Reviews|
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Aetna is a large health insurance company founded in 1853 in Hartford, Connecticut. The provide individuals, employers, healthcare professionals and other customers with healthcare and medical services.
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Caremark is a division of the retail pharmacy CVS, which helps customers with prescription benefits. They work with employers, medical plan providers and pharmacists, in addition to medical professionals.
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Blue Shield California is an independent member of the Blue Shield Association. They are a not-for-profit health plan that serves Californians by providing access to high-quality health care at lowered prices.
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Based in Kentucky, Humana Health Insurance has over 50 years of experience offering dental plans. No underwriting or pre-enrollment checks are required to qualify for coverage through its network of more than 130,000 dentists.
|Visit competitor site Read 796 Reviews|
Anthem is a health insurance provider that works with many outlets in order to provide health coverage across the United States. They can help customers with heart health, vision, diabetes, cancer and many other conditions.
|Visit competitor site Read 290 Reviews|
Blue Cross of New York is a parent company of Empire, which provides health care solutions for residents of New York State. The feature health and wellness plans including Medicare and dental plans.
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South Carolina BlueCross BlueShield has been offering healthcare security to residents of South Carolina for over 65 years. They have an extensive menu of health plans, discounts and online services.
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Consumer Health Benefits provides discounts for specific health care providers for medical services. They can help consumers save money on doctors and dentists as well as other medical expenses.
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Cinergy Health and Life Insurance is a nationwide provider of health insurance services headquartered in Sunrise, Florida. They provide major medical plans as well as limited medical benefit plans.
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Alfa stands for the Assisted Living Federation of America and it's the largest national association dedicated to resident-centered senior living communities. They have been in business since 1990 and work to help insure seniors.
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Colonial Life is headquartered in Columbia, SC and offers benefits that protect and preserve America's workers. They have been in business for over 75 years and have helped over 3 million people in almost 80,0000 companies.
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Mega Life Insurance and Health Company is a member of the HealthMarkets Companies. They specialize in offering health insurance coverage across a wide range of needs, budgets and locations across the US.
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Oxford Health Plans is a healthcare company in New York and New Jersey that provides healthcare insurance plans to residents of both states. They also provide services for Medicare-eligible individuals.
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Tufts Health Plan has been providing health care to customers since 1979. They offer local health plans in order to promote health and wellness to vulnerable populations in a variety of communities.
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eHealth is an online marketplace helping consumers, in all 50 states and Washington, D.C., find health insurance. It works with more than 180 health insurance companies and provides more than 10,000 products.
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Health Plans of America is a helpful resource for those looking to purchase health insurance. In addition to their search feature for finding a plan, the company also advises on choosing the right plan.
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