United American Insurance

Tremendous! That's the first word that comes to mind for United American. I had never heard of the company until my agent recommended it. I am thankful that she pointed me in the right direction. I've had the plan since July of 2018 and couldn't be happier; no networks and the freedom to see the doctors of my choice. I signed up for Plan F at a great rate---and no increases so far. With Plan F, I have no co-pays or deductibles---and all of my claims are processed automatically and timely.

I have been with United American for my medicare supplement since I turned 65 in October of 2015 and they have have been there for me every step of the way. With this policy I am able to see any doctor of my choice with no questions asked! No referrals or hassle, I go anywhere I want. During my time with United American they have never increased my rates, they actually reduced my rate in November of 2017. I was in shock to see a insurance company lower rates. I would highly recommend anyone who is looking for Medicare coverage to consider a Supplement plan with United American.

My husband and I signed up with Medicare Supplement policies from United American back in Jan. 2018 and since then we have had a super positive experience. Being with a supplement as opposed to an advantage plan gives us the freedom to go see any doctor we wish. United American picks up the balance of the 20% for all our claims. They pay the bills in a timely manner and we have had no issues with them to this point. Our agent Devin highly recommended them and we are glad he did. His website can help guide others. www.devinexplainsmedicare.com

I have had United American since 2015. Having no knowledge with medicare and the options, I interviewed several different companies. Devin **, came from United American. I explained I was not sure what state I was going to move to and needed to have insurance that was nationwide, not for emergencies only. I also wanted a company that I didn't need permission slips (referrals) to go to a specialist. I also said I didn't want to have constant co-payments. I bought my policy from him. Since that date I have had two surgeries and several minor medical issues. To this date I have not had any billing problems. Whenever, I call him he responds immediately. I have recommended several other people with him and I know they haven't had any issues either.

It's funny reading these reviews how a lot of them don't make any sense. One person said that she changed her policy from a Medicare Supplement to a PPO. If you make the change thru Medicare and don't tell the insurance company that you made the change of course they're going to deduct your account and send you a bill that's what all insurance companies do. Yes, the customer service department can be slow, but at least it's here in the United States and not in the Philippines.

My mom and I are on the line to discuss correspondence that we received from United American Insurance Company. After being on the initial hold prior to speaking to a rep for 12 minutes, a rep comes on the line, I detail my request in less than 60 seconds and she has placed me on hold now for 45+ minutes. She has not come back to the line or anything. I have never experienced anything like this... I'm actually typing this review while I'm still holding. This is unacceptable. I will have to hang up, call back to get my answer, send a formal complaint to United American and BBB. This is unheard of. Please don't waste your time with this company.

I purchased a supplement for my me and my wife from UA in Florida and when we needed to use it UA was there for me. They paid my claim in just a couple days. Easy to use online claim processing. Highly recommend.

My husband and I both enrolled in March 2019. First of all when the claims started coming in to them we received a plethora of mail from these folks. Every claim they wanted to verify it was not due to a pre-existing condition. Even things like imagining bills. Our doctor had to fill out about 25 or 30 forms. I got letters saying they were reviewing the claims. Finally they started approving the claims and were applying the payable amounts to the deductible. When my husband got pneumonia and sepsis that added a lot to the deductible, then he broke his ankle and had surgery followed by 20 days in rehab and now he is in the hospital getting PT three times a day.

I have had a United American Medicare Supplement now since 2012. It was one of the best decisions I ever made. I was previously with a Medicare Advantage plan through Humana and what a nightmare that was. I was never able to see my doctor, I was always having to get referrals, and they made getting bills paid a complete hassle. I got into United American through my agent Devin ** and he explained to me that going with a supplement would allow Medicare to be primary and that I would be able to visit any hospital, doctor, or specialist nationwide without any referrals or hassle. Boy was he correct. I took a Supplement Plan F which is the best available plan and I have been able to see any doctor I want and United American has paid the bills for all my medical procedures. I would highly recommend them to any senior who is looking for Medicare coverage. I would recommend visiting my agent's website. www.devinexplainsmedicare.com.

First, they tell you when you sign up, your policy cost will never increase. LIE. Mine has more than doubled since I took it out 18 yrs ago! Now my daughter is having to help me financially so we look into it. After FIVE calls, I keep getting told I have the wrong department. They can't give me the number, but will have this dept. call ME back. Each time it turns out they are not with the dept I need (LONG TERM CARE) WHICH HAS BEEN STATED EXPLICITLY! One more return call and I'm going to cancel. They keep pushing me off on the next person!