United American Insurance Company Reviews

I've been with United American a number of years. My agent recommended them highly. My business partner, unbeknownst to me, who has a different insurance agent, recommended them to him. So we're both with it and I use it as a supplement to Medicare. I don't know of any issues I've ever had. It works fairly seamlessly. My insurance agent took care of the application process. It was seamless for me.

I had so many conversations with so many people because we're preparing to go on a trip. My experience took a very long time, but United American resolved my problem. I needed him to fax a form over to my doctor's office so that my doctor could fill it out and that I could get my medication, which I had been paying for out of pocket. And it ended up being an extremely long conversation, to where it was too late to call my doctor after I got off the phone with him. I started speaking to him maybe about 4:20 or so. I got off the phone at 5:10, and the doctor was no longer answering the phone.

My friends have switched to Medicare Advantage and Optimum. I know I can save money, but my service with United American has been so fantastic, so I'm not going to switch. I've been with them since I was aged 65, and I'm gonna turn 73 in a couple of months. Everything with their customer service has been fantastic. Any time I've had a claim review or a follow-up, everything has been fantastic as well.

I had to get a supplemental insurance, and my insurance man recommended United American. I've been with them for quite a few years, and my experience has been good. They pick up whatever my Medicare doesn't pick up automatically. United American does what they say they're gonna do. I was in the hospital, and they picked up the difference. Now I'm on oxygen and they're picking up the difference of that. In the beginning, they gave me a life policy. Then when the next year came around, they dropped it. They gave me $1,000 life insurance then the next time they didn't give it to me. They said I missed a day to pay in $1.

My husband passed and United American paid all the bills on time. So far, the service has been wonderful. I'm 92 years old and I've had two hospital visits within the last year. United American took care of all that along with my Medicare after it met the deductible. It pays the deductible when I go to the hospital. But I'm not happy with how I have to pay. I pay $362 a month for it and along with my Medicare, that's over $500 a month for one person that I have to pay. If people live on Social Security, it's very expensive. But United American has done well. It’s a good policy and I would recommend it.

We've been using United American Insurance for years. I'm very satisfied with their customer service.

Slow paying on claims. No easy way to login to check status of claims. Doctor's are billing me since they are not receiving payment in a timely manner.

I was using my high-deductible United American insurance card, and the person in office said they had no record of me having UA insurance. I called the agent I signed up with, and he got it straightened out. They spelled my name wrong, so when they ran ins. It didn't show up. I don't go to the doctor often but was seeing a physical therapist, and my claim has been stuck at UA insurance for 2 years. There are other doctor visits that are not showing up that I owe money on but they are still being hung up at UA ins. Horrible company.

I’ve been with United American for three years and I don't have any problems with them. They help take care of some of my bills.

We’ve been with United American for decades and it’s been very good. But it’s getting very expensive. My wife and I are spending about $1,000 a month for the two of us. I spoke to an agent about it last year and he said we have the best policy and I don't think they even sell it anymore.

I have United American as supplemental insurance and the doctors and nurses take care of the claims for me. On occasion, they don't send it in, and I call my insurance agent. If it’s not covered, I call the company back. I refer others asking about United American to my agent. A girl with me today was saying that she called up the agent because she was afraid that she wasn't gonna get covered. The price of using the United American insurance has gone up considerably over the years. But for all the claims I've had, I'm getting my money's worth. I don't think I can get any better anywhere else.

My husband was deceased, and I paid his insurance by mistake when I paid mine. It's expensive because United American, The Good Group, was pretty expensive. It took a very long time calling the broker to get it straightened out. But they were able to finally get it taken care of, and I got my money back. We've had United American since 2004, and it's been fine. I would recommend it.

My agent chose United American for me and the application process was simple. But they got a little expensive since they raised the premiums.

I have lots of issues, so having a supplementary plan was important. By having this service with United American, I don't have to worry about out-of-pocket costs as much. It seems like it is what they tell you it is, and when you're in need of getting services, you don't worry about it. I haven't needed customer service a lot, but anytime I've had to, it was good. I knew someone else who had used the person who helped me sign up, and he was less pushy than some of these agents.

I have United American as my supplemental insurance and I’m very happy with them. I’d like the price to be less, though.

We’ve been with United American for 10 years now. We have the high deductible plan. Our claims were always handled by the doctor or nurses. Our experience with them has been great. We’re very satisfied. Everything they told us they would cover, they've covered. It's very clear. I get the benefit statements regularly.

Our experience with United American has been fantastic. They have good customer service. Others should also definitely apply for it.

I've had United American's policy for how many years now, and I'm very satisfied with it. It's been very good.

I have secondary insurance with United American. They were recommended to me by an insurance broker and when I applied, the rep I talked to took care of everything. They've given me a 5-star experience so far and they should keep doing what they're doing because there's no reason to change.

We were new to the area and the rep gave us options, and United American was the most affordable. We’ve been with them for about 12 years and we’ve been pleased. We've not had any problems and there have been no denials. It's been quite good. So far, United American has covered everything that we've needed, though it could be more affordable.

We chose United American through our agent and we've been protected since the early 2000s. Everything has been very good and they have followed up on our needs at this point. We have no difficulty with any follow-ups by having this coverage. I would recommend others to try United American.

United American is my after Medicare. I used an agent to get Plan F and the price was reasonable. It’s the best plan one could have. I've been in the hospital for five weeks now, and I can say I can't think of anything better than United American. I feel fortunate that I have it and that I'm not on those other plans. I'm happy.

I used to have United Healthcare but my insurance man called and said that United Healthcare might be leaving Florida. He said that for $5 more a month, I could get better insurance with United American. I changed providers and he did everything for us. However, I just noticed that my premium went up a lot.

Everything has been approved with United American, and that's the most important. The claim was done at the hospital and it was a positive experience.

I've had a couple of other companies but I liked United American the best. The sales rep did a great job and I'm satisfied. I signed up with them a long time ago, and so far, the experience has been great. They've always paid my bills and their service has been good.

I have a secondary insurance through United American. It's beyond the date for me to change so I selected to, based on my experience, keep my insurance the way it is. It has been working well so far. But I was covered under my husband's insurance and he had very good insurance, so it covered a whole lot more and cost a whole lot less.

United American is the best insurance we've ever had. We're very pleased with everything. We have a supplemental with Medicare. We had worked with a broker. My husband was getting ready to retire, and we were getting ready to go on Medicare. Considering I had a broker, we really didn't have to do a whole lot. He took us through it, and it made it easy. My husband's had a rough time the last year and a half, and United American has been there for us through the whole thing.

I have United American Insurance as a supplement. It helps with medicine and stuff. I've had this for several years, and the insurance people down here who try to direct you to the right one helped us make a decision. The application process was okay. I had no problem with it. It was a very good experience.

I purchased supplemental insurance from United American, and the application process was easy. The doctors and hospitals take care of the paperwork. But price-wise, it’s a little bit expensive. If United American could curb the rate increases, I'd appreciate it. Over the past three years, my premium has gone from about $687 to $811 a month. Other than that, my experience has been just fine.

We love United American Insurance. We went from a Medical Advantage Plan to a Schedule F. We're very pleased with it.

I've received some outstanding bills that have come to me that insurance would pay for it and did pay for it, but it was a coding issue. So, I have to go back through all my forms and compare notes, and then I'll call somebody and try to get it straightened out. United American is a supplemental to go with my Medicare. The application process went pretty smoothly. They've done quite well. The program that I have set up, everything that's been submitted, and they paid for it until just of late. Recently, there have been a couple of bills they sent back to me, and it was either not sent to United American or it was a coding error. I've been going through some issues with hospital visits and transfusions. When I get a little bit of time, I will go through that, and we'll get it reconciled. They seem to be pretty straightforward. I would recommend it.

We've had a terrific experience with United American. We're getting old and what happens when you get old is suddenly your social life explodes because you meet more doctors than you ever knew existed. But United American has paid everything without a question. Only very occasionally have I, for some reason, had to pay $150 bill. But almost always, it was later reimbursed. It was just because of the slowness between the health providers and the insurance company. United American is registered with our health supplier and bills are sent directly from our doctor's system to United American.

United American was highly recommended by my insurance agent, and I'm very happy with them. Communicating with them has been very easy. They're very receptive. They're also very efficient in paying what is billed to them. They train their claims examiners very well. I very rarely have had to call them in the last 12 years since I've been on the policy.

My wife had United American. So I enrolled with them as well and the process was simple. I enrolled, and I was accepted. The coverage limits my liability. The biggest benefit is to have a supplemental insurance coverage, exactly what I applied for. It's an excellent insurance, and we're very pleased with it. They have excellent response and coverage.

Everything is done online with United American Insurance Company. I've had them for a long time and I've never had any problems at all. I would advise others to get them too.

I have an F plan and I like it, except for the price. I tried to get another insurance because United American is so expensive. But they wouldn't accept me is because of my prescriptions. It's crazy.

My neighbor had United American and there was also an insurance guy working with me to pick out a supplemental plan. He said United American doesn't raise their prices very often and they're pretty stable, which is not true. I have the Plan G and they gouged me this last time. They've gone up every year for everybody. It went up 40 bucks a month. Also, I got on the internet and tried to find a phone number for them but I couldn't. It was tough. But they've been paying their 20% so I don't have any complaints on that part.

The application process at United American was easy. I had a broker, and he did everything. I said, “I want the best you have.” He said it would cost x amount of money. Then he said, “If you pay an extra $100, you have no co-payment.” I said, “Let's do that.” I got my card in the mail, and that was it. My wife is also going to go with United American as soon as she turns 65, because she's only 62.

Filing claims is usually done by the nurses in the office. I haven't had to come out of pocket.

I have Medicare as my primary provider, and then United American as my supplement. Barbara, the agent, shopped around for different companies, and because I'm under 65, United American was the only gig in town. But it's been great. I haven't had any issues with them. With my prior insurance, I was a grandfathered employee, so I didn't pay anything. I didn't pay deductibles. I went to the doctor, and it was paid for. But with United American, they pay the remaining 20% or whatever Medicare doesn't cover. So, for United American's part of the insurance and how it works, it's been wonderful. Medicare is a different story.