United American Insurance

We were with Cleveland Clinic and when they stopped taking HMO, United American Insurance was there to pick up the pieces. I've had them ever since and they've always been extremely good with me. When I asked them a question, they gave me an answer. They've been fair too and I have never had anybody question me. All this time, I've had three back surgeries and two other major surgeries. I've never had them deny a claim that I had to go back for.

My husband worked for a bank and we had a life insurance policy through them. When he retired, the bank dropped the retirees that had earned that right for paid for insurance. They put us with an insurance agent to represent getting us new insurance. We did supplemental insurance through United American Insurance. I had a heart attack in November and I paid $92, so far. I found that I get statements monthly as to what's been paid out. My insurance agent told me that I was going to be extremely happy that this is one of the best insurance policies out there.

I like United American. Their customer service has been somewhat of a problem but it’s not one that I can’t deal with. Once they sign you up, you never hear from them again. Now, each year, I request out of their office an update on comparison shopping, which they send to me. And then, they highlight, “Stay with”. They make that recommendation. But at one time, when I first signed up with United American, I had both health and pharmaceutical. At that time, I was taking a medicine and United American dropped it. They would not cover it so I had to find another insurance. I ended up going to an outside broker and almost canceling all my insurance with my broker because they didn't follow up. The rep finally came to my house and got it all straightened out and I ended up going with SilverScript on pharmaceutical.

At first, the insurance company wouldn’t pay for any prescription. But now, my insurance agent went back and refiled my claim. I also had to go back and pay some back penalty. But currently, I have United American Insurance Company paying some of my medicine for me. My agent suggested I carry that particular policy and he liked it really well. He also had very good luck out of it. I really like the company and I have no difficulty with them whatsoever. If I have any problem, I go through my agent, then work with him to further disclose anything I might have a problem with. I pay them annually with one check for the whole year and I want to continue to do that. Some of the other companies want you to pay it monthly and that’s hard.

I've always been satisfied with the response when I have talked to United American. But the hospitals and the doctors have basically up to a year to report for the billing to the insurance company. As a result, we're paying the deductible way over the deductible by the time that it actually kicks in. I don't really know how that works. But I would have liked to have not paid all these high deductibles if they were in a timely manner to where my deductible would be covered.

My client has been with United Health Insurance forever and she's always been satisfied with it. According to her paperwork, automatic claims are effective in 1995. I spoke with United Health Insurance because I had to send the paperwork for a power of attorney and my client's claims. They've been processed. We did automatic billing when the payment comes due.

I called up one of United American's salespeople, Bill, and he was more than helpful. He got me everything I wanted. If I had a problem, I called up Bill. He came over immediately. United American is an excellent insurance company. Don’t look any further, go with them.

My insurance broker recommended United American Insurance and told me why they were good. I went with them and my experience has been excellent. I would tell friends to consider them.

I switched to United American Insurance several years ago. They have very good agents. I'm very satisfied with my plan and I would recommend this company.

I have Medicare supplement with United American. I did my research and it was the best for me and my wife. This insurance is very valuable and my experience with them has been a very good one. I will continue to recommend United American wherever it is possible.