United American Insurance

We have a home down in Florida. We met a guy there when we moved 20 years ago and we started being real close friends. He turned 65, and I was still about 63 at that time. He told me about United American. It just so happened that two doors down from them was David, who was a representative for United American. My wife was born a year ahead of me. She was turning 65 in a couple of months. So, the guy came over to our house where we live a couple blocks away, he explained the insurance to us and we went ahead and took it out for her. Six months later, I became 65. So then, I told David, "Look, I wanna get down on that also, the F plan," and he said, "Okay."

They pay my supplement and I've never had a problem. They do a good job. The Medicare switches over whatever is left over and they automatically send it to United American and they pay the supplement. I'm satisfied. I spoke with them a couple of years ago when one of the doctor’s offices didn’t send the supplement. I had to call them up to tell them that they were gonna send it, and they said, “Fine, no problem.” So they sent it and that was taken care of. They're a good company.

When I was working, I had Blue Cross Blue Shield. Then I went out on disability and I got a supplemental to my Medicare for about 15 years now with United American Insurance. Until about six months ago, I hadn’t had any unpleasant experience with United. But I had a problem when I moved into supplemental housing. I lost my home in the hurricane last year in Florida then I moved to Mississippi in a little apartment. Your income affects your rent and when I needed a letter from United stating what my monthly and quarterly payments were, I had a heck of a time getting that. It cost me three months rent and an increased rate simply because it was a couple of days late getting the information I needed. But I tried for three weeks.

I have been with United American for my medicare supplement since I turned 65 in October of 2015 and they have have been there for me every step of the way. With this policy I am able to see any doctor of my choice with no questions asked! No referrals or hassle, I go anywhere I want. During my time with United American they have never increased my rates, they actually reduced my rate in November of 2017. I was in shock to see a insurance company lower rates. I would highly recommend anyone who is looking for Medicare coverage to consider a Supplement plan with United American.

It's funny reading these reviews how a lot of them don't make any sense. One person said that she changed her policy from a Medicare Supplement to a PPO. If you make the change thru Medicare and don't tell the insurance company that you made the change of course they're going to deduct your account and send you a bill that's what all insurance companies do. Yes, the customer service department can be slow, but at least it's here in the United States and not in the Philippines.

I’ve been with United for about 30 years and I’m very happy with them. They’re just a wonderful company and I will have them for the rest of my life. I love them. They take care of whatever if there’s any need immediately. Everything is a plus and I’ve recommended them to many people.

United American has been terrific. We've had them for years and when Medicare started, we started with United American, too. We’re elderly, and their insurance we had in addition to Medicare. There haven’t been any serious issues. I’m sorry I didn't have insurance for a few others things, like dental, when your mouth starts falling apart. But as far as I’m concerned, we have not had additional money we’ve had to pay. I’ve been in the hospital in the last couple of years for a few times. Medicare and the United American come and say, “You maybe have to pay such and such.” We’ve never been asked to pay any more.

United American Insurance was suitable for me and I continued to keep it. I like it and I’m satisfied with it. So far, everything has been okay. If I need something, it’s usually taken care of.

I tried to call United American to find out how I could get some insurance on the medications, but I didn't get satisfaction from it. But everything's working out beautifully with United American. I’ve had them since way before Medicare. I paid straight 7,000 a month. I had a broken ankle, which sent me into rehab in the best place in San Francisco, the Towers. It didn't cost me one penny for 10 weeks. It’s been perfect with United American. My husband and I paid them a lot every month and I can’t complain about one thing. I tell the kids, “You should get that one.”

My husband took care of all the things with United American and got medical supplement insurance from them. He’s been gone five years now and I just continued on with it because it was good to help with medical things. I was very satisfied with the program.