AARP Health Insurance Reviews

So everyone got a rebate check including people that had already passed a year ago however I have and those people did not have and better to begin with however I've had and better for a couple years and all of a sudden when it's time for me to get my rebate like everyone else I didn't receive one. So I called I spoke to the customer service two or three times trying to get it resolved as to where it was. They said that they had an address on file that was at the same house Street number and all except for the city and state where the city was different but the same state North Carolina was the same which is odd. So therefore I kept calling back and every time I call I get the same run around.

They canceled me because I moved to a different county where UHC isn't available. They canceled me as soon as I put in a change of address. Thank God. I hate UHC. They won't leave you alone. I'm still getting calls wanting to come to my home for an in-home check-up. No way in hell is that happening and I've told them so on many occasions and they still call, I still get mail. NEVER AGAIN!!!

At first is was reasonable but the last few years not so. In 2017 they sent notice that due to costs they needed a one time increase in the + 20% range but it was one time. But that was just the start. Now they have settled into a pattern of 10% increase in premiums with 0% increase in benefits (unless you want to pay a lot extra to increase them). I understand inflation but 10% each year. If you ask them to explain this they will not respond.

I changed my supplement plan some time ago due to their inability to provide any service and inability to get through on the phone. I kept my part D with them and continue to have the same problem. Copays keep changing and medication I need has become unaffordable. I am currently relying on drugs from Canada at this point.

I cannot wait to re-enrollment time. I wish they would let you change anytime you are very unsatisfied. Dealing with AARP rx has been a nightmare. Not one time have I called and got a satisfactory answer from them. They cover drugs but they're in different quantities. So my husband gets 90 mg of a certain drug. They only covered if it comes in 100 mg. Which from what the doctor told me that is a very unusual dosage. What kind of stuff is that same drug just different dosage. Does that make sense to anyone? That is just one of about 30 calls I have made to these people. I have hung the phone up crying. Please do not go with AARP rx. They are just one big headache!

I called and was given all information to file a dental claim with AARP. Faxed 9/03/21. Called 10/15/21. Was told in process. Call back in few days. I called. They don't show anything received. I mailed copies 10/21/21. I called. They said wait another week to show if received. Horrible customer service.

We have AARP/United Health Care. We have overall been very satisfied with AARP as our health insurance provider! They always cover their portion in a timely fashion! Also, they have several perks. Our favorite is the quarterly $40 for each of us for many over the counter items, which really adds up! They also have Home Health visits and for keeping up with your Mammograms and other yearly tests you receive a $25 gift card for each test completed! They really care about their members! Very thorough health plan!

They raised my rate to $190. per month. They seldom pay and when they do, it’s very little. It’s frustrating to know I’m paying much more in the year than what they pay out, yet I’m concerned about not having enough to pay for my health care bills if there is a need for hospitalization or some other condition. I can barely afford this, yet too worried to drop it. It’s a real catch 22. Insurance always wins. Seniors have it difficult.

They don’t cover a lot of things because they only cover what Medicare covers. Teeth are important to get covered as well as eyes. We seniors should get our medical free as the stress of paying for it gives us too much anxiety causing strokes etc.

I’m ashamed to say I have been a member of AARP for 13 years. Many things about them bothered me but I pushed them aside. After all, this is AARP, the group fighting for and supporting seniors. It always bothered me that they sent a renewal notice even though my membership was not expiring. I would get it, check my records, throw it away, and grumble. This time I got the renewal notice, even though I was signed up for auto renewal and just paid it, unthinking. I got my new card exp. March 2026. When I put it in my wallet I found my old card exp. March 2025. I still had over four years left.