AmeriHealth Reviews

I lost my Healthcare because a convicted rapist felon pedo stopped all benefits because he's a scumbag that has envy for Obama. Amerihealth keeps sending me bills after I notified them I can't afford insurance without help. I called each time I get a bill and the representatives tell me I can pay but won't have insurance. NEW JERSEY WHY ARE THEY SCREWING PEOPLE. EXTORTING MONEY ON FALSE PRESENTATION?????

Terrible. As long as you don't use your insurance it great. If you use your insurance. The next year they will make it so you can't afford it. Now I'm stuck with them until open enrollment.

THE WORST INSURANCE COMPANY I HAVE EVER DEALT WITH!!!! This insurance company is GARBAGE! We are waiting for approval on therapies for my daughter and THEY WASTED 9 MONTHS OF HER PRIME TIME approving the service with an IN NETWORK provider!!! Shame on them.

It made me give a star. They wrote a policy without my knowledge. Charged me without my knowledge (I mean, posted a bill, they didn't have my bank info). I did write a policy for 4/1/26. I have PROOF through Healthcare.gov when my policy was to start. I paid the premium for the month it was supposed to start. THEN they went back and wrote a 1-month policy for the month before and NEVER informed me. I didn't need coverage for that month; I was already covered elsewhere. This is corporate theft and completely unethical.

Their waiver services is beyond subpar. I have had 3 different coordinators in 5 months. Transportation under MTM doesn't work properly after all the approved authorizations. I can't get rides to doctor's appointments set. I am supposed to have a PERS Unit. Had one that malfunctioned and was never replaced or picked up to be replaced since Nov. Switched companies under Amerihealth and that one never came but sent armed police to my house because the installer had it and some how it dispatched police to my location. A place the button never arrived to.

BUYER BEWARE! We made the mistake of purchasing an individual health insurance policy through AmeriHealth Caritas Next (Louisiana). Every time that we go to an in network provider, there is always an issue attempting to verify coverage. Additionally, when you go to the insurer's website to look up in network providers and contact them to make an appointment, they are either unfamiliar with AmeriHealth, or more commonly, the doctor's office cannot verify that they are in network. It is extremely frustrating for my wife and me to pay for individual health insurance that cannot be used with providers that the company's website indicates that are in network providers.

Wow. I saw the bad reviews but ignored them. Don't let that be you. I have paid my first month's premium twice now. Once online when I signed up which never went through for no reason. And second time I called, spoke with a representative with an accent I couldn't understand, and he assured me if I gave him my account and routing # it would be processed and I would soon receive a receipt. Month later, no receipt, and portal says my payment is past due. I signed up in NOVEMBER and it is now January and I have no ID card. The representatives are clueless and sneaky. The company should immediately be shut down and I'm not sure how it's still up and running...unless it is a total scam.

My agent, Cynthia **, helped me purchase my health insurance. She is extremely patient and professional, and very helpful throughout the entire process. Without her, I wouldn’t have been able to get my insurance at all. She provides the best customer service I’ve ever experienced. Thank you so much, Cynthia!

I've never had any interest in this company. I've researched it again & again & found only negative reviews. They call me 8-10 times a day. They don't let you talk. They're rude and don't take No, I'm not interested for an answer. They call from multiple numbers. I've tried blocking them. I wouldn't pick this company if it were the last one on the planet.

I spoke with Krystal ** this morning to renew my health coverage for my family and she is the best at what she does. She took time, was really patient with me and really helped me out with picking a health plan today. Thank you so much to Krystal **. I really appreciate you. Again thank you so much for all your help Krystal **.

I spoke with Cinthia ** this morning and see was the best. She took time and really helped me out with picking a health plan today. Thank you so much to Cinthia **. She went over everything with me and I really appreciate it. Again thank you so much for all your help Cinthia.

I genuinely don’t understand how AmeriHealth NJ is still in business. In my experience, they take your premiums, smile, and then make sure they don’t pay a single dime when you actually need coverage. They denied preventive visits, denied routine labs, and even refused to cover basic preventive tests like a CMP or a blood cell count — tests that every other ACA plan I’ve ever had covered without any problem. Somehow AmeriHealth decided all of that was “my responsibility.” It felt like a joke… except it wasn’t funny when the bills arrived. And the pricing? Absolutely insane. When I went to the pharmacy for an RX medication, the price with AmeriHealth was $150. Out of curiosity, I asked, “How much is it without insurance?” The cashier looked it up and said: $37. Let that sink in. With AmeriHealth Premiums more than a 1000$ monthly I'm getting $150 price tag. Without AmeriHealth: $37. Tell me how that makes any sense.

Hi AmeriHealth Team, Rachel ** helped me understand my rising Silver health plan cost. She broke down what the pricing changes entail and how I can change the plan to better fit my needs. She was very thorough in explaining. She is now the representative to my account. This was very helpful with all the changes coming in 2026. Also she talked me through how to report income changes once employed and starting new insurance. Thank you.

Unfortunately, this was a tough medical year for me with unexpected illnesses. I have never written a review for an insurance company, but truly, my ability to receive all of my needed care is shocking and appreciated. AmeriHealth Caritas Next's coverage and rates far exceeded anything I could have asked for. If there was an item that they denied, they allowed the submission of additional explanations to reconsider the decision.

Might as well just burn your money rather than paying for this insurance. They NEVER pay the doctors. I receive EOB after EOB with BS codes and no payment made. It's a constant frustration to have be the go between my doctor and AmeriHealth. For instance, birth control is covered 100% under the ACA. Even spoke to Amerihealth rep before getting it and assured 100% covered. (Phone call recorded! Make sure you do that!) We have a $2500 bill for an IUD that was 6 months ago that they STILL have not paid. Now the doc is looking for their money from us! It's a constant battle. They take your premiums and never want to pay. WORST company ever.

Worst insurance I have ever had. No other choice as this is the insurance my employer provided. Takes your money each week and provide zero coverage. Even when they do, you have to fight them to acknowledge that the doctor or service provided is in network and covered by them. They deny deny deny, and you have to fight every time to get something covered, which is a total waste of time when it should be much easier. Avoid them like the plague.

I have never seen such in-your-face fraud. I have the Medicare plan and they flat out refuse to pay basic care that is in the contract. They won't pay my PCP for the yearly wellness exam. Won't pay the Dexa scan. The CEO needs to be led out in a pair of handcuffs.

I regret that I cannot rate them less than 1 star. This is by far the worst company I have ever dealt with. They provide no notice to customers. They fail to process claims timely and correctly. They essentially take your money and run.

Terrible mistake to enroll with this insurance. Initially, I thought it was an excellent coverage as I kept going to doctors and got no bills, thinking I was all set. Only after I enrolled with a different insurance after the open enrollment, did they decide to cover the claims, and cover is very loosely said. They barely covered anything, and in the start of the year when I was no longer with them, I got tons of bills from last year, asking me to pay thousands. I am enrolled in a ton of payment plans now, and sunk into such a debt I've never been in before.

From day one Amerihealth is the WORSE I've ever dealt with, 1 month and I still don't have my ID cards, they're charging me for a month that I paid for, and then after getting a Manager to help he realized their error, and yet I must wait again for 7 to 10 business days for my ID. They don't own up to their mistakes and everyone is to blame but them. Horrible. Absolutely horrible.