AmeriHealth Reviews

Terrible. As long as you don't use your insurance it great. If you use your insurance. The next year they will make it so you can't afford it. Now I'm stuck with them until open enrollment.

THE WORST INSURANCE COMPANY I HAVE EVER DEALT WITH!!!! This insurance company is GARBAGE! We are waiting for approval on therapies for my daughter and THEY WASTED 9 MONTHS OF HER PRIME TIME approving the service with an IN NETWORK provider!!! Shame on them.

It made me give a star. They wrote a policy without my knowledge. Charged me without my knowledge (I mean, posted a bill, they didn't have my bank info). I did write a policy for 4/1/26. I have PROOF through Healthcare.gov when my policy was to start. I paid the premium for the month it was supposed to start. THEN they went back and wrote a 1-month policy for the month before and NEVER informed me. I didn't need coverage for that month; I was already covered elsewhere. This is corporate theft and completely unethical.

Their waiver services is beyond subpar. I have had 3 different coordinators in 5 months. Transportation under MTM doesn't work properly after all the approved authorizations. I can't get rides to doctor's appointments set. I am supposed to have a PERS Unit. Had one that malfunctioned and was never replaced or picked up to be replaced since Nov. Switched companies under Amerihealth and that one never came but sent armed police to my house because the installer had it and some how it dispatched police to my location. A place the button never arrived to.

BUYER BEWARE! We made the mistake of purchasing an individual health insurance policy through AmeriHealth Caritas Next (Louisiana). Every time that we go to an in network provider, there is always an issue attempting to verify coverage. Additionally, when you go to the insurer's website to look up in network providers and contact them to make an appointment, they are either unfamiliar with AmeriHealth, or more commonly, the doctor's office cannot verify that they are in network. It is extremely frustrating for my wife and me to pay for individual health insurance that cannot be used with providers that the company's website indicates that are in network providers.

Wow. I saw the bad reviews but ignored them. Don't let that be you. I have paid my first month's premium twice now. Once online when I signed up which never went through for no reason. And second time I called, spoke with a representative with an accent I couldn't understand, and he assured me if I gave him my account and routing # it would be processed and I would soon receive a receipt. Month later, no receipt, and portal says my payment is past due. I signed up in NOVEMBER and it is now January and I have no ID card. The representatives are clueless and sneaky. The company should immediately be shut down and I'm not sure how it's still up and running...unless it is a total scam.

My agent, Cynthia **, helped me purchase my health insurance. She is extremely patient and professional, and very helpful throughout the entire process. Without her, I wouldn’t have been able to get my insurance at all. She provides the best customer service I’ve ever experienced. Thank you so much, Cynthia!

I've never had any interest in this company. I've researched it again & again & found only negative reviews. They call me 8-10 times a day. They don't let you talk. They're rude and don't take No, I'm not interested for an answer. They call from multiple numbers. I've tried blocking them. I wouldn't pick this company if it were the last one on the planet.

I spoke with Krystal ** this morning to renew my health coverage for my family and she is the best at what she does. She took time, was really patient with me and really helped me out with picking a health plan today. Thank you so much to Krystal **. I really appreciate you. Again thank you so much for all your help Krystal **.

I spoke with Cinthia ** this morning and see was the best. She took time and really helped me out with picking a health plan today. Thank you so much to Cinthia **. She went over everything with me and I really appreciate it. Again thank you so much for all your help Cinthia.