AmeriHealth Reviews

My agent, Cynthia **, helped me purchase my health insurance. She is extremely patient and professional, and very helpful throughout the entire process. Without her, I wouldn’t have been able to get my insurance at all. She provides the best customer service I’ve ever experienced. Thank you so much, Cynthia!

I spoke with Krystal ** this morning to renew my health coverage for my family and she is the best at what she does. She took time, was really patient with me and really helped me out with picking a health plan today. Thank you so much to Krystal **. I really appreciate you. Again thank you so much for all your help Krystal **.

I spoke with Cinthia ** this morning and see was the best. She took time and really helped me out with picking a health plan today. Thank you so much to Cinthia **. She went over everything with me and I really appreciate it. Again thank you so much for all your help Cinthia.

Hi AmeriHealth Team, Rachel ** helped me understand my rising Silver health plan cost. She broke down what the pricing changes entail and how I can change the plan to better fit my needs. She was very thorough in explaining. She is now the representative to my account. This was very helpful with all the changes coming in 2026. Also she talked me through how to report income changes once employed and starting new insurance. Thank you.

Unfortunately, this was a tough medical year for me with unexpected illnesses. I have never written a review for an insurance company, but truly, my ability to receive all of my needed care is shocking and appreciated. AmeriHealth Caritas Next's coverage and rates far exceeded anything I could have asked for. If there was an item that they denied, they allowed the submission of additional explanations to reconsider the decision.

Wow. I saw the bad reviews but ignored them. Don't let that be you. I have paid my first month's premium twice now. Once online when I signed up which never went through for no reason. And second time I called, spoke with a representative with an accent I couldn't understand, and he assured me if I gave him my account and routing # it would be processed and I would soon receive a receipt. Month later, no receipt, and portal says my payment is past due. I signed up in NOVEMBER and it is now January and I have no ID card. The representatives are clueless and sneaky. The company should immediately be shut down and I'm not sure how it's still up and running...unless it is a total scam.

I've never had any interest in this company. I've researched it again & again & found only negative reviews. They call me 8-10 times a day. They don't let you talk. They're rude and don't take No, I'm not interested for an answer. They call from multiple numbers. I've tried blocking them. I wouldn't pick this company if it were the last one on the planet.

I genuinely don’t understand how AmeriHealth NJ is still in business. In my experience, they take your premiums, smile, and then make sure they don’t pay a single dime when you actually need coverage. They denied preventive visits, denied routine labs, and even refused to cover basic preventive tests like a CMP or a blood cell count — tests that every other ACA plan I’ve ever had covered without any problem. Somehow AmeriHealth decided all of that was “my responsibility.” It felt like a joke… except it wasn’t funny when the bills arrived. And the pricing? Absolutely insane. When I went to the pharmacy for an RX medication, the price with AmeriHealth was $150. Out of curiosity, I asked, “How much is it without insurance?” The cashier looked it up and said: $37. Let that sink in. With AmeriHealth Premiums more than a 1000$ monthly I'm getting $150 price tag. Without AmeriHealth: $37. Tell me how that makes any sense.

Might as well just burn your money rather than paying for this insurance. They NEVER pay the doctors. I receive EOB after EOB with BS codes and no payment made. It's a constant frustration to have be the go between my doctor and AmeriHealth. For instance, birth control is covered 100% under the ACA. Even spoke to Amerihealth rep before getting it and assured 100% covered. (Phone call recorded! Make sure you do that!) We have a $2500 bill for an IUD that was 6 months ago that they STILL have not paid. Now the doc is looking for their money from us! It's a constant battle. They take your premiums and never want to pay. WORST company ever.

Worst insurance I have ever had. No other choice as this is the insurance my employer provided. Takes your money each week and provide zero coverage. Even when they do, you have to fight them to acknowledge that the doctor or service provided is in network and covered by them. They deny deny deny, and you have to fight every time to get something covered, which is a total waste of time when it should be much easier. Avoid them like the plague.