AmeriHealth Reviews

Worst company ever. Their system is designed to be impossible to navigate and to actually talk to a human. They don't pay doctors - they deny claims that they previously authorized. Preventative procedures that are preauthorized as 100% covered are never fully paid for. They hang up on you when you call customer service. I hate this company. They are in bed with the state, who requires you to buy their horrible product.

I am having a terrible time dealing with this company and I am now stuck with it for the rest of the year. I have been calling the providers listed as Tier 1 in AmeriHealth network, only to learn from their offices that they are in fact Tier 2. I called more than 5 different providers and then called AmeriHealth. The agents tell me that see the same information on the portal as I do. Hence they cannot confirm who is actually a Tier 1 provider. Such a nightmare to find care in times of need!

I am currently on a Amerihealth Medicare Advantage plan it's called amerihealth core and says it covers Comprehensive Dental. I found the dentist that takes this insurance I went there checked to see if they would cover my procedure which was a dental crown. The dentist gave me a piece of paper which showed my 20% of the payment and what the insurance company would pay. I was able to have the crown procedure started the same day after waiting for my permanent crown. During that time I received the letter from the insurance company denying the claim saying that the procedure wasn't necessary and that the dentist had options to use less expensive Crown material and I may be responsible for all or part of the procedure with an outstanding balance.

I have to pay for my own health insurance because I do not have any though my work. I chose Amerihealth because it was cheap. I fully understand you get what you pay for, but you should get better than this.

Just enrolled in Amerihealth through healthcare.gov, huge mistake. Everything - from simple registration on their site to picking a doctor, to contacting them - is downright terrible. I tried to change my PCP several times and I keep getting an error. Registering for their member portal sucks, it keeps timing out and giving errors. It was a miracle I finally completed it but using it is even worse. There are CONSTANT error messages. Once you finally get into the site you will find it is NOT user friendly and actually finding doctors is very difficult. I hate to see what happens when I make it to the doctor. What a nightmare this has been. The other low cost option was Oscar, do yourself a favor and pick them over this Amerihealth disaster.

I was assigned a pcp with a health grade of 1.7. This company Amerihealth has a 1.9 rating. We get the bottom of the barrel Dr group to pick from. Have called them twice and Amerihealth has stated more than once that I am not in their system. I was later told that was incorrect info. Well my psychiatrist had to send over preauth for a treatment I’ve been undergoing for well over a year. My Dr was told there was no such member number. (wrong again) Today I called because out of their directory- all providers say new patients yes. Medicaid no. This is a Medicaid health plan. Why send me a book that means nothing? I’m to sit and call 24 pages of providers so they can tell me Amerihealth book is wrong? I emailed the CEO, Mark Grippi (email found online) and I recommend you all do as well. In summary- I’d rather go to a veterinarian. This place ABSOLUTELY SUCKS.

AmeriHealth has been the worst company to deal with to get medications filled. I have been waiting 3 almost 4 months to get a tier 1 generic medication refilled. My medication helps me perform my job more efficiently and live my life more productively and happily on the day-to-day. Not WORTH the lower premium.

I’m in the long term care program. They don’t care for you and make you do everything on your own. What’s the point of having a care coordinator? Since I came to the diamond plus side it’s been. Nightmare denials after denial.

I chose this plan specifically because they have my specialty drugs listed in their formulary. But they deny every drug - repeatedly. I've been on one drug for almost a year with my other insurance, but had to switch to get this plan and now they deny everything. They leave you a voicemail with a callback number that does not work. Their insurance card arrived with a sticker on the back to validate it - with a number that is out of service. And now, after fighting almost 2 months to get coverage, my medicine is again denied. My shot is due tomorrow and yet there's no end in sight. My condition is going to revert quickly and they don't care, not at all. What a terrible company that they do this to people. In addition, one of my doctors was listed as a participating doctor, but he's not. And to think I chose a higher costing plan because I needed to be sure I could continue my care. Horrible company.

It’s very difficult to speak a human. Their records are never up to date. They feed false information about benefits such as who’s in their networks. They delay and they deny reimbursements, hoping the clients will just give up. To me that’s just really well organized thieving: the customers don’t get what they pay for.