Aetna Health Insurance

I have always had a positive experience with Aetna. I had one overnight hospital stay a couple of years ago for monitoring. All I had to pay was my $60 copy for emergency room. I visit my PCP two or three times a year with a small copy. I do have to pay a deductible for blood tests, but that is it. Overall I am very satisfied with their service.

I recently enrolled in Aetna Coventry Freedom Plus plan as my wife had previously done so. It has proved to be perfect for our needs, as a PPO it practically covers every medical care provider we would require including dental and vision. Although getting questions answered online via messaging can be a bit difficult for those atypical requests they do a fine job. I don't know why anyone would ever want or need to enroll in Part D.

I've been with Aetna for over six years and have full supplemental coverage. Claims from my providers have always been paid fully and promptly, even the humongous charges associated with a heart attack and medical, flight. As with all medical expenses, premiums have skyrocketed while most of us retirees have fixed incomes and that is starting to present a problem; but, that would be the same with any company. There have been absolutely no hassles and I'm happy.

It's an HMO with the attendant disadvantages, but Aetna teams with a local HMO coordination organization and things happen pretty fast, and I can call my primary care provider for a referral to a specialist usually (I've been his patient for many years, so he knows my background pretty well). In an area that is "doctor-challenged," I can usually be satisfied with the specialists furnished (recently balked at one and another - the one I wanted - was provided).

My name is Robin, I am 52 yrs old. I am currently suffering from a major depression disorder. Let me tell you I would not wish this on anyone. I was hospitalized inpatient for 7 days at Lindner Center of Hope in Cincinnati. I found myself "lost" when I came home. They did not have a magic pill or potion to make this depression, stress, loneliness, anxiety, darkness and gloom disappear (of course).

How in the ** do I stop the mail adverts for a person that has died? My brother died five years ago. I really do not think that he needs the advantage program!! I have called, emailed and sent US postal mail. This has been going on for over a year. How do I stop this harassment? ?

Aetna will only allow mail-order prescriptions and they take upwards of ten days to fill them. This is a massive problem if you actually require daily doses. They are willing for you to run out of required medications to preserve control and ineptitude. I strongly recommend choosing another insurance provider.

I pay hundreds a dollars a month so I can pay hundreds more. I have Aetna through my employer and still have to pay hundreds of dollars a month in premiums. Last year, Aetna provided a "wizard" to see if I was getting the best coverage for my needs. I ran through it twice and switched based on its recommendations. What a mistake. My monthly medication costs went from $20 a month to $190. Not to mention the massive deductibles. But what really fried me was the need for a "preauthorization" for an MRI ordered by my doctor. Why on Earth does Aetna have the right to delay and even deny my medical needs?

If you need something simple and are on the phone directly with Pharmacy or setting up insurance they are fine. With any other task you will often get young, new reps that don't understand your question or when they do, they have to study the system to figure out what to say to you or how the process works. It's often like waiting for your 85 year old grandfather to fill out his email address on the Apple remote for Apple tv. Way too often the reps don't know what a insurance, vacation override is and you can tell them 5 times and they will have to ask someone else, where to send you, what it is you're asking about and if it's possible.

I cannot judge Aetna performance since I had it for less than a year, but decreasing coverage for one of my medication starting September means I get full coverage for only seven months, that could be an indication that its coverage is not as good as claims indicated.