Project Solar Reviews

When I went to their website, there was an informative video and I watched it. So, they were upfront. I ordered the kit and it came. There was no hassle. I didn't have to chase my product. It was heavy, but that's what the cart came in for. When began to use it, I fell in love with the ease of use. I've been using it for three months. It has never let me down. It seemed solid state and sturdy. And it has ports for different types of your electronics or plug-in. It charges amazingly fast.

I would make the solar power panel cord that goes to the battery longer. But that's the only thing I would change. It performed like they said or better than what they claimed that it would. We are so satisfied with this thing. That's why I have recommended it to many of my friends. For people that are seriously interested in getting something like this, I cannot recommend it more highly.

There were miscommunications with the net metering. They kept saying they would do it but they didn't. I kept waiting and my solar system was turned on. They kept making up stories and finally, they told me that I was gonna have to do it myself. I would have been fine with it if they had just been honest but they kept leading me on. But it wasn't that hard of a process and I did it a second time on a rental house. The second time was much easier because I knew what I was doing. Also, they said they would do the grid tie-in but they later said they wouldn't do it and they gave me a credit for that, which was kind of nice. They gave me a gift card.

If it's somebody that knows how to do stuff themselves – can they rebuild a carburetor and install solar, I'd recommend Project Solar because they provide the product. But if it's somebody who is not a DIYer, then they're not the right company because you gotta be a self-motivator and figure out stuff on your own.

Someone else from Los Angeles came all the way here and installed. They had to go with the different places than the drawing. Those places receive more shadow than the actual version of drawing. I bought 12 panels. Two panels were put in a different place that has more shadow. So, my solar energy went less. The person who came to install told me it was very hard to put it in the place that was in the original drawing because they had some openings. So, they could not do that. I wish Project Solar could have found out. But since they had to do everything remotely, that was the best they could do.

Solar has panels and micro transmitters. I wish Project Solar put an upgraded version. My solar is 395 watts but the end phase transfer would cut it to only 280 or 290. So, 110 watts would go to waste. I thought my solar would produce 395 watts for every panel. But that's not true. Because even though the panel produces that much watts, the DC to AC converter would cut off a lot of those electricity. I wish they told me about all these things. Other than that, they painted all the external tubes.

The only hiccup was the City required to do a rough inspection. It was not the final inspection but the whole system was installed. So, when the inspector came over, he said he couldn’t approve it. He was supposed to do a rough inspection first and make sure that all the brackets and all the things were good before the solar panels were put in. Then, there were a lot of snowstorms. My project was pushed back about a month and a half because of that. I was getting very frustrated. In the end, I had to communicate with the City, the installers and Project Solar. I ended up in the middle of this trying to make the arrangements to talk to each other because they were not communicating.

The City finally came over and the installers as well. They were able to remove what the City wanted to move so they could do the inspection. The City was good enough to do the rough inspections the same day and then, the installers put the panels that they removed. The final inspection was done and it went through the whole process. For some reason, the information was not communicated right to the installers. Or if they knew, they didn't do it right. Other than that, everything went good.

The installation was good. Project Solar contracted through a local company here in Grand Junction and the company that installed mine is a solar company that works out of Parachute, Colorado, which is 20 miles away, and it worked out well. There was an issue because I couldn't see the system working online on my iPhone. It was just dead. But I knew I was generating electricity because I would read the meter and it would be less every day. So, they needed to replace some sort of a little circuit board that was part of the in-phase system. That didn't work out too well because there wasn’t a good system set up to compensate the installer to come back and replace that circuit board and then get paid to do that. We finally worked that out but it wasn't clean. Other than that, my system works great. I'm waiting for spring to get here so I can generate more.

I paid $10 a month to Xcel as an administrative fee. Otherwise, my electric bill is always zero, then the administrative fee and the natural gas, which is making everybody broke these days. I'm gonna generate probably 1,500 to 2,000 excess kilowatts by March because March is the end of the year from the installation. So, I'm installing little electric appliances around the house to use up part of that excess. I installed an electric wall heater in one of our bathrooms so, when you go in there, you don't heat up the whole house to take a shower. You’re just going to turn on the electric heater, warm up the bathroom, go in and take a shower, and then turn the heater back off. The bathroom is way warmer. But I don't see it in my electric generation. So, I'm gonna put more in. I'm gonna keep adding things until I see that I'm gonna come out even for the year.

Every time I talked to customer service, I got positive feedback or the help I received was good. We did a first design and that was a good one. Then I had a new roof put on my house which changed how we could configure the panels, so we had to do a redesign. That all went smoothly and people were cooperating and understood what I was trying to get done. The only thing that made me go from using a local company versus Project Solar was the price. It’s excellent. I got an equivalent or better system out of Project Solar for a third less the money. People ask me how I like Project Solar and I tell them they should use them. They’ll like it.

It took six submittals and months for them to pass permitting with the state of Arizona. Once permitting was complete, the pricing became an issue as the initial quote was incorrect, leading to a compromise that still ended up costing slightly more. During installation, they confused my address with my father's, causing further delays and confusion. Additionally, the panels originally quoted were not available, resulting in a smaller system than expected, and critter guard, which was not included in the initial quote, added another $400 to the cost.

Post-installation, I noticed small leaks on my interior walls, which I reported immediately. Project Solar refused to take responsibility, leading to months of unresolved issues. During this time, I also discovered a pigeon infestation due to a 4-inch gap left by the critter guard installed by Project Solar. The nests caused roof damage and leaks during Arizona's monsoon season. After 50 emails, they finally sent someone to address the issue, but the repairs were minimal, and the flood damage inside my home remains unresolved. Moreover, the pigeons have breached the critter guard again. In summary, do not work with this company.

Basically, I saved $6k compared to the nearest competitor, had a great install experience, and feel like I made absolutely the right decision. As I’m building another property, Project Solar will be getting more business from me too - I’m happy enough to unreservedly go straight to them for that project. A highly recommended company, great people, and a truly excellent business model.

My friend and I installed at the same point of time, but mine got activated 20 days. The process was very transparent. I knew what was happening, where I was at each stage. The local contractor was very friendly as well. They also explained how I could reach out to them and Project Solar if there was some problem. The system gives the same features that other big companies give, and it's cost-efficient. For the same amount of kilowatts, my friend installed a higher rate whereas I am done with $13,000 and he paid $24,000. We both are producing the same amount of energy now. If you know how to install things, it's even cheaper.