Project Solar Reviews

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About Project Solar

Project Solar offers solar panels and equipment, with full-service and DIY installation options for homeowners. Since its founding in 2020, the company has focused on providing transparent, flat-rate pricing to make renewable energy more accessible across the continental U.S.

Pros
  • Transparent, flat-rate pricing
  • Financing available
  • 25-year equipment and labor warranty
Cons
  • Not available in Alaska or Hawaii
  • Installations handled by subcontractors

Project Solar Reviews

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    Page 2 Reviews 10 - 40
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    Ana increased rating by 3 stars.
    Customer ServicePunctuality & SpeedMaintenanceStaffEase of UseEquipmentRoof Condition
    After a positive interaction with Project Solar, Ana increased their star rating on Dec. 5, 2024.

    Updated review: Dec. 5, 2024

    I wanted to follow up on my previous review regarding the issues I encountered with Solar Prospect. After expressing my frustrations, the company did respond, and I have to acknowledge that they have taken accountability for the damage caused during the solar panel installation. They reached out and assured me that they are committed to making things right.

    Original Review: Dec. 4, 2024

    I am beyond furious with Solar Prospect. Their careless and improper installation of solar panels completely destroyed my roof, causing water damage throughout my home. They admitted their mistake by coming back to remove the panels and attempting to fix the roof, but now they refuse to take responsibility for the extensive water damage their negligence caused.

    Their actions (or lack thereof) have left my home structurally compromised, and their attitude has made this nightmare even worse. They have been unresponsive, slow to act, and unapologetic about the mess they created. Once they have your money, they clearly don’t care about the damage they leave behind. This company has shown zero accountability, and I wouldn’t trust them to handle anything, let alone something as important as your home. DO NOT HIRE THEM. Go anywhere else but here if you value your property and peace of mind!

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    TechPriceRefunds & PayoutsStaffBillingEquipmentProduction

    Reviewed Oct. 21, 2024

    I recently installed solar panels with Project Solar and everything they promised was delivered on time and as agreed upon. I receive an electric bill each month that shows zero and I even have credit for the winter, which is fantastic. During the installation, I had a new roof put on at the same time as part of the whole project, and everything was seamless. They let me choose the roof color, and I got a second opinion on the roofing shingles from other contractors, who confirmed that the roof's quality was excellent and cost-effective. The Project Solar team arrived on time, worked neatly, cleaned up after themselves, and completed everything by the end of the day without any issues.

    The solar panels were installed shortly after and all the necessary approvals and connections were handled smoothly. A project manager was available to answer any questions I had throughout the process. I was extremely pleased with their professionalism and efficiency. If friends or family ask about my experience, I would definitely recommend looking into Project Solar.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffEase of UseRatesTransparencyResolutionEquipment

    Reviewed Oct. 21, 2024

    I found Project Solar while searching online for DIY solutions. Their cost-efficient options were the main reason I chose them. The no sales person sign-up process was appealing, as it gave me control without any sales tactics. I appreciated the transparency about costs and process, although I had prior vendor visits which helped inform my decision.

    Overall, my experience with Project Solar was smooth. There were wait periods for some elements to be exported, but I believe that's part of the process. Everything was transparent except for some initial confusion about the panels. The panels offered to me were changed, but they resolved it to my satisfaction upon request.

    Project Solar was simple and cost-efficient. For main panel upgrades, the help and permissions were quick, and the intermediaries made it straightforward. Although some steps required patience, it seemed like a natural part of the process. The customer service was excellent. They addressed concerns about safety promptly, even adjusting their work to accommodate our young children. It's commendable when a company remains dedicated even after closing a deal.

    I rate their customer service and product both at 5, although the price could be slightly lower. However, considering the overall experience, I'm satisfied.

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    Project Solar
    Response from Project Solar

    Hey Somya, thank you so much for sharing! We really appreciate this review, and we're glad that we were able to resolve the issues you experienced. Thanks again!

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    PriceStaffRates

    Reviewed Oct. 21, 2024

    My interest in solar services started with the idea of offsetting electricity costs. Project Solar came up during my research, and after comparing options, they emerged as the best choice. My experience with them has been positive overall, though after installing three systems, I noticed the company grew. It would have been helpful to have one contact person instead of dealing with multiple departments and managers, but I'm happy with the service.

    I started using solar about five years ago, with installations at my current house two years ago and the latest less than a year ago. I'd rate my experience with Project Solar as a five. For anyone considering solar, I’d recommend researching and looking into Project Solar.

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    Response from Project Solar

    Thank you for the review, Piotr! We are always working to improve our processes and services, and customer feedback is instrumental in that, especially as we grow as a business. Please let us know if you need anything, and thank you again!

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    Customer ServicePrice

    Reviewed Oct. 19, 2024

    I found Project Solar while searching online for an American-made product that was affordable. I appreciated the easy sign-up process and was able to get my questions answered when I called. I opted for a portable solar unit to keep charged at home for potential power outages. I'm very satisfied with their service and would definitely recommend them.

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    Customer ServiceContract & TermsPriceBillingRatesGeneral

    Reviewed Oct. 16, 2024

    At the time I was looking into solar options, I compared quotes from about 35 different companies. It was months of research, because prices were all over the place. Project Solar's pricing was by far the least expensive for high-quality equipment. I was very happy with them. Monalee is another one that's similar, but slightly more pricey.

    I highly recommend Project Solar to others because they offer the least expensive yet high-quality solar solutions.

    In terms of my experience, I would rate them five stars for the overall satisfaction and price. The quality of service and customer service I would rate as four stars.

    They told us what part to buy. And we bought it. But they wouldn't install it because it wasn't part of the agreement. So, it's still sitting here. Communication and instructions could have been a little clearer. Despite this, I'm still quite satisfied with them, especially since there's a noticeable difference in our electricity bill. It's like night and day—it's been great. Unfortunately, they never set up any online system for us to monitor our electricity usage, which I wish they had.

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    PriceSavingsBillingRatesTransparency

    Reviewed Oct. 16, 2024

    I heard about Project Solar while researching solar companies online and first encountered them on Facebook. I had looked at one or maybe two other companies before deciding. The experience of enrolling with Project Solar was great—they made everything very easy, and I've recommended them to many people. They provided a high level of transparency; the prices quoted were realistic, and they were upfront about everything, leaving me with no complaints.

    The process was very straightforward, and I love the experience of going solar, mainly because my electric bill is now much cheaper. I would definitely recommend Project Solar to family members or neighbors.

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    CoverageSales & MarketingPriceStaffRates

    Reviewed Oct. 16, 2024

    I first chose Project Solar because they were straightforward and easy to work with. The no-salesperson sign-up process was perfect, and my overall experience with them has been great. If there's anything to improve, it might be the speediness of their service. Otherwise, everything has been excellent. I would highly recommend them and rate my experience a five. The price I paid and the product coverage also deserve a five as I haven't encountered any problems yet.

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    PriceRates

    Reviewed Oct. 16, 2024

    I heard about Project Solar from a relative, and what initially piqued my interest was the pricing. My experience with Project Solar has been positive. They answered all my questions, got the job done, and we love our solar system. Overall, I had a great experience and I'd do it again. I’d certainly recommend Project Solar to others as I have already done with many people.

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    Customer ServicePriceRatesPermits & Inspections

    Reviewed Oct. 16, 2024

    I discovered Project Solar online while searching for options to make my new house a net zero home. I chose them because they had some of the most competitive prices in the market. The entire process with Project Solar was great. The sign-up was easy. The permitting process took a little while, but that's because it was in the hands of the city. Besides that, everything else was communicative and straightforward. Overall, I had a good experience and would highly recommend them.

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    PriceRatesTransparency

    Reviewed Oct. 16, 2024

    Signing up with Project Solar was easy. They were very transparent and the price is really good.

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    Response from Project Solar

    Thank you for sharing, Gurpriet! We're so glad that your experience met our standards.

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    Tech

    Reviewed Oct. 16, 2024

    Project Solar was the cheapest and my experience with them went very smoothly. They were brand-new when I used them and they didn't have as many contractors so it took a little longer than I see what it takes now. But other than that, they did everything they said. It's been three years now and I refer them to everybody I know.

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    Response from Project Solar

    Thank you so much for the review, Donna! This is amazing feedback and we really appreciate your referrals. Thank you for sticking with us while we found our footing in the industry!

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    BillingTransparency

    Reviewed Oct. 16, 2024

    I had a great experience with Project Solar. They were quite transparent, clearly communicating what they planned to do and what I needed. The installation process was handled by a third party, and they informed me in advance when they would be at my house. It only took about a day or two to complete the installation. Since then, everything has been running smoothly, and I've noticed an improvement in my electrical bills. Overall, I'm very satisfied with Project Solar.

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    Project Solar
    Response from Project Solar

    Omead, thanks for the stellar review! Our team will love to hear this feedback. We're so happy to hear that your system is still running smoothly and providing savings. Please don't hesitate to reach out to us in the future if there's anything we can assist with!

    Punctuality & SpeedSavingsStaffEquipment

    Reviewed Sept. 17, 2024

    I recently worked with "Project Solar" to install solar panels on my home, and it was a fantastic experience from beginning to end. The team displayed impressive professionalism and expertise throughout the entire process. They provided clear and detailed information about solar energy, the installation process, and potential savings. The project manager was very responsive, answering all my questions with patience and care. The installation crew was punctual, respectful, and worked efficiently to complete the job on time. I highly recommend them to anyone considering switching to solar energy.

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    Customer ServicePriceSavingsStaffCommunication

    Reviewed Aug. 22, 2024

    While I am happy for the people who did not seem to have any trouble, the same cannot be said for many people, including myself. A review of the Better Business Bureau will reveal a consistent thread of issues: poor communications, lack of proper record keeping and poor skills in their chosen field. The sheer volume of email required and the 10+ months which my project took made any "savings" not worth the time and effort expended. The only saving grace, by luck, is that the sub-contracted installer was good (their electrician had to throw out Project Solar's design because it was not in compliance with electrical code; thank god I did not get a dangerous design implemented). People who were stuck with a poor installer are in even deeper trouble than my situation. These people do not have their act together. Even worse, they wanted to trade bad, but truthful reviews, to settle a dispute. Disgraceful.

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    Customer ServiceTechPriceMaintenanceEase of UseRatesResolutionEquipmentPermits & InspectionsRoof Condition

    Reviewed June 25, 2024

    My experience with Project Solar has been a nightmare, involving over 160 emails and culminating in a pigeon infestation. I began my project with them in March 2021, initially attracted by their lower prices compared to other solar providers. Initially, everything seemed fine, and I even convinced my father to sign up with them. However, the problems began soon after.

    It took six submittals and months for them to pass permitting with the state of Arizona. Once permitting was complete, the pricing became an issue as the initial quote was incorrect, leading to a compromise that still ended up costing slightly more. During installation, they confused my address with my father's, causing further delays and confusion. Additionally, the panels originally quoted were not available, resulting in a smaller system than expected, and critter guard, which was not included in the initial quote, added another $400 to the cost.

    Post-installation, I noticed small leaks on my interior walls, which I reported immediately. Project Solar refused to take responsibility, leading to months of unresolved issues. During this time, I also discovered a pigeon infestation due to a 4-inch gap left by the critter guard installed by Project Solar. The nests caused roof damage and leaks during Arizona's monsoon season. After 50 emails, they finally sent someone to address the issue, but the repairs were minimal, and the flood damage inside my home remains unresolved. Moreover, the pigeons have breached the critter guard again. In summary, do not work with this company.

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    Sales & MarketingPriceSavingsStaffRates

    Reviewed May 14, 2024

    Having spent countless hours/days/weeks trying to decide which solar company to use, dealing with the other guys and their salespeople, it was a breath of fresh air to find Project Solar! Quite aside from fabulous price (which was considerably lower than the nearest competitor), Project Solar’s team do a great job of finding the right balance between being there when you need them, and never hassling you to sign a deal. That kind of approach is (as you’ll find out while shopping for solar) different, very welcome, and a deal-maker for me.

    Basically, I saved $6k compared to the nearest competitor, had a great install experience, and feel like I made absolutely the right decision. As I’m building another property, Project Solar will be getting more business from me too - I’m happy enough to unreservedly go straight to them for that project. A highly recommended company, great people, and a truly excellent business model.

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    Reviewed April 8, 2024

    There was no sales pressure with Project Solar. Before that, I met with some solar companies as well but it was too much pressure to me. They wanted me to sign immediately. With Project Solar, though I signed up in November, I proceeded the following year. When I was ready, I contacted them and the consultation started. Whenever I called, they took my call. They explained the process, what needed to be done and how I could follow up with my energy provider to get the things done quickly.

    My friend and I installed at the same point of time, but mine got activated 20 days. The process was very transparent. I knew what was happening, where I was at each stage. The local contractor was very friendly as well. They also explained how I could reach out to them and Project Solar if there was some problem. The system gives the same features that other big companies give, and it's cost-efficient. For the same amount of kilowatts, my friend installed a higher rate whereas I am done with $13,000 and he paid $24,000. We both are producing the same amount of energy now. If you know how to install things, it's even cheaper.

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    PriceBilling

    Reviewed April 8, 2024

    I moved into a new bigger house and I was expecting to get big utility bills. I started researching all the different solar companies and getting solar. I decided to go to Project Solar because it seemed to me like they have less of the middle people. It was a lower cost and more efficient for me to get it through them than get it with some other companies that have a lot of middle people. I'll recommend them.

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    StaffTransparency

    Reviewed April 6, 2024

    The sign-up process at Project Solar was very easy and convenient and I liked it. They were very transparent and upfront with everything they told me and what they did. The installers were always responsive and informed me of what they were doing or going to do. Overall, it was a very good experience.

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    TechStaffEquipment

    Reviewed April 1, 2024

    My experience was very good. I put the order in and they took care of everything. My one complaint was how long it took, but I don't know if that was overly long or if that's just normal. I put the order in in September and it took until May for everything to get turned on. But I was able to track the progress via the website, which was very convenient and the install went very smoothly. They sent their subcontractors out and they got everything put in. One thing is they didn't tell me about critter guard, which is a fencing they can put around the bottom of the solar panel to keep animals from going under the solar panel. I bought that and then the contractors came back out and put it up.

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    PriceBillingRates

    Reviewed April 1, 2024

    So far, so good. Everything was done like Project Solar said it was gonna happen. Installation took a little longer than they said it would, but that’s simply because of the weather, so that's not a concern. Apart from that, they said it would take two days. Since going solar, we've seen a reduction in our electricity bill. I'm into stats, and it's about 86%. People can't beat the prices, and I was very happy about that.

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    PriceMaintenanceStaffEquipment

    Reviewed March 31, 2024

    We contacted an agent and he asked for some information, and my husband filled out the form. Because of Google Apps, the rep could see our roof and dimensions, and he gave the information of how much energy we use. It took a little while for the engineers to get back to us but that was the only delay. Once it was approved, the installation was excellent. The installation people were awesome. They did it one day and just took care of it. We needed to clear out an area in our garage and they cleaned it up. The three men who came in worked in sync. They hardly talked. They just got going and did it. They even touched up the paint. It was a 12-hour day for them but they did not stop until they finished the job. We had 20 panels and for the electricity that we use, that was enough. During the summer months, we produce high energy and it's less in the winter months. But we can have sufficient energy produced by the solar panels.

    We recommend to other people that Project Solar’s product is not only good but their installation and service as well. Cost-wise, it has been very reasonable. Other companies were charging almost double to triple. My husband had researched Project Solar to see if it's what they say they are and we've been very happy with the product, the service and how it's holding up, so far.

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    Billing

    Reviewed March 30, 2024

    The gentleman came, did the work, and was gone. It was great. However, we had a little problem at the beginning. The person from Project Solar didn't get back to us like he should have. So, our solar didn't get put in as soon as it should have. But after we got the right person, it went well. Our electricity bill has gone down.

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    Customer ServiceContract & TermsTechPriceRefunds & PayoutsStaffBillingLoan ProcessTax Credits & Incentives

    Reviewed March 28, 2024

    I reached out to Project Solar and they came back with a proposal. They gave me the name of the local installer and I called them personally and talked to them. Project Solar also gave me a customer that they’ve done installations with and they gave rave reviews. The subcontractor that Project Solar hired to do the installation was awesome. I've been up a little over a year now and things are going well.

    The bill comes with a short-term loan, which I just paid off in February, as well as the tax credit that I got back from the government. Then, I have an outstanding loan of 20 grand. So, I kind of pre-paid for my electricity. My bill is capped at $174 a month plus the $25 that Florida Power & Light charges me every month as a base fee. I'm making money because I'm producing more electricity than I'm using. So, Florida Power & Light gives me a one-for-one credit. Last year, I ended up with a little over $300 credit on the account and every month, they just keep taking their $25 out of my $300 account. So, that’s not costing me any money.

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    Punctuality & SpeedStaffRatesPermits & Inspections

    Reviewed March 28, 2024

    Right from putting the deposit down, Project Solar was very communicative. I put the deposit down in April, and it was all the way up until end of August before we got the installers out. We've gone through all the initial process of sending in photos of everything that we needed to do and get the survey done. And there was a month and a bit of silence where I wasn't sure what was going on. So, I contacted them, they explained it to me, and that was fine. They also told me that they were adjusting their processes to make sure that it was clearer upfront. The worst part of the whole process was waiting for all the permits to go through. It took a while. There was a bit of miscommunication at the beginning where they didn't tell me exactly how long the permits could take, but they quickly cleared up any confusion on my end up. So overall, I had a good experience. I've recommended them to everybody I've spoken to that is interested in solar.

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    Customer ServiceCoverageTechPriceMaintenanceStaffBatteryResolution

    Reviewed March 27, 2024

    If your project isn't cookie cutter, you will probably end up being the project manager. Make sure you have the time and energy to take on this role, and that it's worth your time to do so. My installation ended up taking 14 months from when I signed up with Project Solar and I'm convinced it may have taken longer had I not taken up a part-time job as a project manager specifically following up with Project Solar, their installers, and finally, Enphase.

    The local installer Project Solar selected was horrible. They never completed the installation and left faulty wiring that could have resulted in a fire starting in my primary bedroom where I sleep. When I asked Project Solar about this, they ignored my question. Project Solar found another installer and they fixed some issues and then went MIA. I got tired of following up with Project Solar and the various installers so I contacted Enphase directly. Apparently the original local installer had instructed Enphase not to help troubleshoot the issue and come on site. I asked Project Solar about this and they ignored the question. It wasn't until I escalated to Enphase's senior management that Enphase stepped in thankfully. Enphase had to redo my battery installation because of Project Solar and their installer's shoddy work. At this point I also needed Enphase to replace the batteries under warranty because they had died.

    Do your research before you decide to go with Project Solar. I had to escalate to Project Solar's CEO (who never responded) and even then, it didn't help to get anything done until I escalated to Enphase. Project Solar's Yelp and BBB pages are filled with issues that some people have had. I would ask Project Solar for their comments on these issues before you go with them. I'd also suggest asking for references from local customers that used the same installer so you could get feedback on the installer as well.

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    Sales & MarketingStaff

    Reviewed March 7, 2024

    With what's going on in the world right now, I researched solar energy services. I saw Project Solar on Facebook and it answered my questions. The purchase process was all digital, and I'd rather go that route wherein there were no salespersons. I only had a couple of questions. I haven't used the unit though. I haven't taken them out of the boxes yet.

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    PriceBattery

    Reviewed March 6, 2024

    The few couple of times I used the solar generator, everything was easy and worked out fine. It's plug and play. I start with the battery charged and it's ready to go. I recharge the battery after I'm done, and I would bring it up to capacity and that would make it ready for the next time. The literature said that it holds a good percentage up to a year.

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    PriceRatesEquipment

    Reviewed March 6, 2024

    Project Solar's price was a little better for the same thing as the other companies. I got the solar panels and the actual power pack. The installation was very easy. The only thing I'd be disappointed is the solar power would take a long time to charge the machine. It's 12 or 15 hours with just the one panel that came with it.

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    Project Solar Company Information

    Company Name:
    Project Solar
    Company Type:
    Private
    Year Founded:
    2020
    City:
    Orem
    State/Province:
    UT
    Country:
    United States
    Website:
    projectsolar.com