Johnson Health Tech North America of Cottage Grove, Wisc., is recalling about 18,900 Matrix T1 and T3 series commercial treadmills sold in the U.S. and Canada.
The power cord can become loose from the treadmill’s power socket, posing a fire hazard.
Matrix Fitness has received 58 reports of the treadmill’s power cord and socket sparking, smoking, and/or melting, including seven reports of fire -- two resulting in property damage. No injuries have been reported.
This recall involves the Matrix Fitness T1X, T1xe, T3x, and T3xh treadmills.
The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket.
Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket.
The serial number is comprised of the letters TM, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial.
The recalled treadmills were manufactured from January 2009, through January 2018. A list of the recalled models and serial numbers may be found here.
The treadmills, manufactured in China and Taiwan, were sold at Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009, through October 2020, for between $3,400 and $8,900.
What to do
Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use until they can be repaired.
Owners can contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.
Consumers may contact Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. (CT) Monday through Friday, by email at reworks@johnsonfit.com, or online at https://matrixfitness.com/us/eng/safety-notices for more information.
Johnson Health Tech North America of Cottage Grove, Wisc., is recalling about 18,900 Matrix T1 and T3 series commercial treadmills sold in the U.S. and Can...