Goldco Reviews

Goldco Reviews
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Overall Rating4.9 out of 5
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About Goldco Reviews

Founded in 2011, Goldco is a full-service investment firm that allows customers to roll over their 401(k), 403(b) and 457 plans into an individual retirement account (IRA) for a flat, annual fee. In the past decade, it has helped customers place more than $1 billion in gold and silver investments. Along with IRA accounts, Goldco offers customers a way to purchase and store precious metal investments in their homes.

Pros & Cons


  • Wide range of retirement products
  • Guaranteed buyback


  • No prices published online
  • No platinum and palladium

Bottom Line

With Goldco, you can invest in a precious metals IRA that is stored securely at a facility. Additionally, customers can purchase physical coins and bars for personal use. Goldco's buyback guarantee promises the highest offer for sellbacks.

Featured Reviews

San Tan Valley, AZ

“... Everything was explained so that I could make an informed decision on what I wanted to invest my hard-earned money in. It was quite educational and I learned a few things. I ...

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Clover, SC

“Everyone I've worked with has been very professional, respectful, yet warm and friendly. I am not knowledgeable about investing. All my questions were answered sometimes before I...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is Goldco?

Goldco is a precious metals investment company that has been in business since 2011. It specializes in gold and silver and offers customers a variety of ways to invest, including the purchase of physical coins and bars or gold or silver IRA accounts.

For those looking to invest for their retirement or roll over a 401(k) or similar plan, Goldco works with all major self-directed IRA custodians. Your gold or silver IRA is stored safely in a depository. Once you turn 59 ½, you will be able to choose your distributions as cash or in the form of precious metals.

Goldco also offers educational materials, such as seminars and webinars about gold investments, so customers can make informed decisions about their finances. It also provides a free kit to help customers invest in precious metals without tax or penalty.

How does Goldco work?

Setting up a retirement account with precious metal investments isn’t hard, but there are a few rules you need to follow. Goldco simplifies the process of starting a self-directed IRA or rolling over an existing retirement plan to a new IRA. To open a precious metals IRA with Goldco, you need to contact a Goldco specialist by phone and agree to Goldco’s terms.

When your self-directed IRA is created, you will need to fund the account by either rolling over existing retirement funds or investing new funds. Eligible retirement accounts to roll over include:

  • 401(k)
  • 403(b)
  • Thrift Savings Plan (TSP)
  • Savings
  • Other IRA accounts

Your IRA investments will be managed by a custodian and stored securely in an IRS-approved facility. You can visit your investment at the storage facility if you arrange it with your custodian.

For those who want to store their gold or silver investment at home, you can’t do so with a precious metals IRA, but you can purchase coins or bars outright from Goldco and have them shipped directly to your home.

Goldco products and services

Goldco offers free shipping on all of its products and a bonus of 10% silver on qualified purchases.

Not all gold or silver products are allowed in your precious metals IRA, but Goldco does offer several coin and bar options. Precious metals IRAs are subject to the same IRA contribution rules and cannot be touched before the age of 59 ½ without a penalty.
Goldco offers gold American Eagle coins, as well as gold coins from New Zealand, Australia, Canada and Britain. Gold can also be bought in the form of bars in various weights, all with a purity of .9999 fine.
Goldco offers silver coins minted in America, New Zealand, Australia, Canada and Britain. Silver can also be purchased as bars in various weights, all with a purity of .9999 fine.

Goldco fees

Goldco does not publish its gold and silver prices directly online; you have to call or email for pricing. Annual IRA fees for storage and custodians range from $75 to $300, depending on the size of your account.

Goldco FAQ

What types of precious metals does Goldco offer?

Goldco offers gold and silver in the forms of proofs, coins and bars. It does not offer platinum or palladium.

What is the minimum investment required for Goldco?

Goldco requires a minimum of $25,000 to start a new IRA account.

How do I roll over my IRA or 401(k) to Goldco?

Rolling over your 401(k) or retirement account to an IRA through Goldco is a secure and tax-advantaged way to diversify your retirement savings portfolio. The first step is to contact Goldco for an account application.

Once you have been approved for an account, you will need to provide Goldco with information about your current retirement plan so it can facilitate the transfer process. This includes the name of your current custodian, account number, the total amount of funds available in the plan that you would like to roll over and the type of retirement account you are wanting to roll over.

Is Goldco legit?

Goldco has over 12 years of experience and has helped customers place over $1 billion in gold and silver. Its secure storage options are backed by nationally recognized insurance companies. It may be a good option if you are interested in setting up a precious metals IRA or buying gold or silver.

Goldco Reviews

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Verified purchase
Customer ServiceSales & MarketingStaff

Reviewed May 2, 2023

I had contacted the Goldco site through a recommendation from one of the podcasts that I watch. Upon going to the website and putting in the initial information requested, the next screen came up indicating that I would receive a special coin if I called the number given before the representative called me. When I dialed this number, the gentleman who answered the phone did so with "hello" only. He did not introduce himself nor the company until I specifically asked who I was talking to. I was reluctant at that time to give him any more information because I was not sure that I hadn't somehow found myself into a scam site due to the unprofessional greeting.

Upon finishing this call, I searched up the website via search engine and dialed the number given from that search. The phone was answered in a professional manner, using name and company name. I explained why I was calling and indicated my concerns that I might not have spoken to a valid employee of Goldco, and the individual answering did verify that the individual I had spoken to indeed worked with the company. She validated my reason for feeling "leery" during the initial call, indicating that she would have also been concerned if she had called the company and gotten that same greeting that I had.

I will say that from that point on I was extremely pleased with everyone that I have come into contact with through the experience of opening up my IRA account and purchasing precious metals. Everyone I dealt with was very knowledgeable about their part of the job and I felt confident in my experience with opening the account through the final confirmation call. I will be doing business with them again in the future and referring others.

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Response from Goldco

We apologize for the initial experience you had. As you can see from the 1000s of 5-star reviews we have, this isn’t how we handle our customers. We appreciate you taking the time to write a review and share detailed feedback. All reviews help us improve our business practices and policies.

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    Customer ServicePriceStaff

    Reviewed April 18, 2023

    I am new to precious metals. The initial Account Executive (W.H.) I talked with about rolling over my 457(b) to a Goldco Precious Metals IRA was very patient, answering all of my questions, explaining as many times as was needed for me to understand things better, without seeming to get impatient. He even intervened when Equity Institutional's IRA Specialist made many mistakes on the application. He completed it himself, & then things went a lot smoother. He was very professional, personable, and kind on the phone.

    The 2nd Account Executive (C.O.) who talked with me about what metals I wanted to purchase, however, was quite a fast talker, seemed to get pretty impatient with every question, condescendingly made me feel small for being "a newbie", & although he mentioned numerous times that what I purchased was my decision, he was quite pushy, and I felt that if I didn't purchase what "94% of customers" purchased, I would be making a stupid decision.

    At that point, I just wanted to get it over with! I have heard that some others' experiences were the same as mine, but that others dealt with someone who was quite nice & did not pressure them. Time will tell if I've made a mistake or not with what I purchased. I would recommend Goldco to others because of the initial contact person I dealt with, the overall process, and the highest buy-back price guarantee, but I can't give 5 stars, due only to the purchase experience. I only hope that anyone I send to Goldco will not end up with the same person who helped me with my purchase.

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    Verified purchase

    Reviewed Feb. 13, 2023

    Excellent and very quick service. Everyone that has contacted me has been pleasant and efficient. Previous reviews of Goldco rate the company at the top of Gold/Silver companies. Both Gary and myself have moved our IRA accounts and had exceptional service. At this point we are pleased and look forward to our continued business with Goldco. We would definitely recommend the company to others. We plan to purchase additional silver and gold to add to our collection that we have already invested in. We are fairly new to this avenue of investing and appreciate that everything is explained to us and questions professionally answered.

    Karl is our account executive and has expressed that we can call him anytime with any questions. That is always available for us. Before making the decision to go with Goldco we researched the which companies are the best to invest with and Goldco was rated in the top three companies. The added perk is that they were offering additional free silver for signing on with them due to Hannity partnering up with them, which give the company more credibility.

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    Customer ServicePriceStaff

    Reviewed Jan. 21, 2023

    I am very pleased to be able to leave a well-deserved 5-star comment for my first-time experience with GoldCo. My Account Manager, and the others' involved in the transaction, have made me feel very comfortable by explaining (in great and easy to understand detail) every facet of what I needed to do and what to expect before signing on the proverbial dotted line. I don't think I could have asked for a more knowledgeable and polite group of industry professionals to help me understand the risks and benefits of investing in precious metals; and as such, I was able to make an even more intelligent and informed decision about how or if I should invest my money in precious metals for future retirement. That in of itself is worth its weight in gold (pun intended) knowing that the Investment Manager has the potential client's best interest at heart instead of just rushing to make a sale.

    After researching GoldCo and then contacting them and speaking to one of their Account Managers (who is the same one I have now) and then asking a multitude of questions and receiving open and honest answers, I can say with 100% confidence that I am very comfortable with how and with whom I've invested my money and I look forward to maintaining the relationship with them for many years.

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    Verified purchase

    Reviewed Oct. 26, 2022

    GoldCo helped me convert my retirement funds to precious metals, plus they gave me an additional 10% in free silver to sweeten the deal. I found them to be efficient, helpful, and transparent, and I have no regrets. I would, however, caution prospective investors to understand that GoldCo's business is focused on buying and selling premium bullion such as limited edition, collector quality, proof coins rather than common bullion such as bars or rounds. If you are only interested in the melt-value of the precious metals, GoldCo may not be the best choice for you.

    With proof quality coins, there is a significant premium at the time of purchase but also a greater opportunity to realize a larger return at the time of sale. I found that the premium that GoldCo charges is competitive to, or better than, anything that I could buy on the open market for a comparable product. Of course, there is always the risk that the world bursts into flames and society as we currently recognize it, is totally dismantled; at which point, melt value might be all you can get, but I suspect that then you'll probably have bigger problems to worry about than the loss of premium. That said, if you were invested in premium bullion and you felt the need to convert to common bullion, GoldCo offers that as an option, note that as with any precious metals dealer, a standard conversion fee will apply.

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    Customer Service

    Reviewed Sept. 7, 2023

    I was slammed and lied to. Be aware!!!! Goldco is charging $70/ounce for silver and I was told otherwise on the phone call, I was told it was double, 2 ounces. When I got their invoice it was one ounce. What liars, don’t ever use them. I can’t get them to respond. This infuriates me as they lied through their teeth, I left messages to cancel. I’m not paying $70 ounce for silver when the identical product sells for $33.

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    Customer ServicePrice

    Reviewed June 11, 2023

    1.They charged a handling fee that was almost as much as the value of the purchase. 2.They never gave me the free 10% silver as promised. 3. Now they will not even take my phone call, or return my messages. I expected better than that from a company that was highly recommended. My account value started out at about half of what I gave to Goldco, and I opened the account before the precious metals went up like crazy.

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    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-star reviews we have, this isn’t how we handle our customers. We appreciate you taking the time to write a review and share additional feedback with our Customer Care team. All reviews help us improve our business practices and policies.

    Verified purchase
    Customer Service

    Reviewed June 11, 2023

    Easy to do and great customer service. Rolling my 401 K and or Profit-sharing was simple. The price is based off premium silver. They are always there to answer any questions I have. My Dad always said never mess with a person's money but these folks are solid, I believe.

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    Verified purchase

    Reviewed June 10, 2023

    I requested GoldCo's "wealth protection guide" back in March. I didn't follow through, thinking it would be a hassle to open a new account. On the contrary, it was a process made easy thanks to the knowledgeable staff (Matt, David, Margaret). My questions were readily answered, no pressure whatsoever. I rolled over a portion of my 403b, so I can now say that my portfolio is more diversified. I am glad that I chose GoldCo after checking out other precious metals IRA companies.

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    Verified purchase

    Reviewed June 9, 2023

    My being new at buying gold or silver allowed the salesperson to talk me into coins instead of gold or silver plate. It may not be the fault of the company, but it takes wayyyy too long to get the metals. I have been waiting since April 23. A long term investment that has yet to start.

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    Response from Goldco

    We apologize for the experience you had. As you can see from the 1000s of 5-star reviews we have, this isn’t how we handle our customers. We appreciate you taking the time to write a review and share additional feedback with our Customer Care team. All reviews help us improve our business practices and policies.

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    Goldco Company Information

    Social media:
    Company Name:
    21215 Burbank Blvd, Suite 600
    Postal Code:
    United States