Goldco Precious MetalsConsumerAffairs Accredited Brand
Goldco helps clients protect their retirement savings by rolling over their existing IRA, 401(k), 403(b) or other qualified retirement account to a Gold IRA. A privately held firm specializing in wealth and asset protection, Goldco is rated A+ by the Better Business Bureau and has a Triple-A rating from Business Consumer Alliance based on positive customer reviews of our service, dependability and ethical business practices. To learn how safe haven precious metals can help you build and protect your wealth, and even secure your retirement call today.
We also offer direct sales of precious metals coins and bullion to collectors and investors.
I'm just getting started investing in silver coins & I'm very excited from just what I have read & what I've heard about silver. This upcoming year to see for myself over the next few years just where this adventure is going to take me. I have faith that in the end I'm going to end up a very wealthy person, so help me God...
My dad called to request information about purchasing gold coins and using all of his life savings and investments to do so. I called to notify Goldco that my dad had Alzheimer’s, I have power of attorney and my dad should not be contacted. I shared this in multiple conversations. I shared that by contacting my father he becomes overwhelmed and agitated. The information Goldco shares is informative but does scare a consumer about a potential market crash, and a elderly person is especially vulnerable about withdrawing retirement money to invest.
There’s no reason that they called Goldco salesman would have known talking to my dad that he had Alzheimer’s but after I told him multiple times that my dad should not be contacted and he did not respect that and called my dad again afterwards was very upsetting, disrespectful and manipulative. In fact I think it is a concerning statement about their practices in the sales process. I simply need help assuring that this company will not contact my father or me again. I also need assurance that they will not continue these manipulative practices with other senior citizens.
My father in law invested money in a Goldco IRA a year ago. He died this last June. Since August my wife and I (and her brother) have been trying to sell the gold and transfer the IRA out of Goldco without any success. Most of the time, no one will answer the phone when we call. The times we have gotten in contact, they have sent forms to be filled out, which we have done several times (the same forms over and over). Then they need to talk to us, however, once again, when we call - you can't get through.
Now this isn't just us having this problem. We are working through Edward Jones and have a financial planner with two decades of experience. Even he has been stymied by the foot dragging that seems to be going on here. It is his feeling that there is something very underhanded going on here. Unless we get this sorted out quickly, we are going to the Security and Exchange Commission.
After only one telephone call, which I made, where the Salesman asked for my email address supposedly to just send me some marketing materials, I began to immediately thereafter receive a barrage of Junk Emails daily from ridiculous vendors for dumb things. During my one and only call, ever, the Salesman never asked for my permission to sell my email address nor did he state that Goldco was going to do so. Consequently, I will not ever buy one thing from Goldco and/or any of its affiliates much less the vendors Goldco sold my email address to. WARNING! DO NOT GIVE GOLDCO YOUR EMAIL ADDRESS! In fact, I recommend that you never have any contact with them. I'm sure they'd use your telephone number in the same way if you gave it to them. Avoid them entirely! I'll be trying to unsubscribe from these dumb emails for the rest of my life...
I received a response from Goldco the day after I posted the negative review about them because of the low value listed on my self-directed IRA account of the gold and silver coins I purchased through them. Goldco explained to me that the low value listed on my self-directed IRA website for the gold and silver coins was not their actual value, it was the melt value of the coins based on their gold and silver content. The actual value of the coins was much higher, approximately 80% of the price I paid for them. I am now completely satisfied with the service provided by Goldco.
False advertising of the value of the coins I purchased. Goldco recommended I purchase Australian gold and silver saltwater crocodile coins in my self-directed IRA account. After waiting over 1 month for the coins to show up in my account I discovered that their market value is less than half what I was charged by Goldco for them.
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After writing this review, I received a very friendly response back from Goldco, and the misunderstanding with the account was resolved. I now understand the GOLD and Silver Market very much more that before. Thanks to Goldco, Kevin ** and others at Goldco.
You will get a very good sales experience while you purchase from GOLDCO. But, Beware, I didn't have knowledge of a purchasing Gold and Silver, so I was lead to purchased what would be collectors editions of coins, for which only has a melt value of what the market is today. I have searched for the exact type of coins and they are only worth the melt value of the coins within a few dollars. I have been told that Goldco has a higher value to purchase these back, but even that is still much less than what I paid for the coins by another 25%... Overall, my coin value is only worth less than 1/2 of the purchase price from the 1st month of ownership. This is a huge value to lose upfront. I have owned these for over 1 year now, and still not much of a price change.
My experience with Goldco produced trust and confidence with my financial decisions from beginning dealing with Michael Mercuro, executive assistant to the end with Patricia Loya. The process was smooth, efficient and enjoyable. I felt held by senior executive David Taylor with his caring personality, patience and willingness to share his knowledge of metals to help guide me throughout. I am grateful and look forward to a continued business relationship with Goldco. Thank you!
I have been reviewing my options dealing with my inherited IRA and heard of gold on the radio. After researching companies on the internet, I made the inquiry to Goldco. They were prompt but not pushy (I own my sales company with 10 employees). When I decided to make the move, the people here are first class in helping answer questions, setting up paperwork, and recommending the types of coins available with knowledgeable information backing their choices. I have recommended Paul to several of my friends from coast to coast. Having diversified into precious metals has balanced my portfolio with my other traditional IRA investments.
Hi Gerald. Thank you for your wonderful Goldco review. We're glad you had a great experience rolling over your 401k into a precious metals IRA with the help of Paul and the Goldco Team. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We truly appreciate your business as well as your recommendation to your friends. Thanks again!
I've bought gold coins from Goldco on three separate occasions. Silver coins too. All told about a dozen phone calls were required. All of the "busy work" like calling my broker and arranging money transfers and filling out paper forms were handled by Goldco. Each time my questions were answered - first by Mr. McFarlane and later by Mr. Katz - in a courteous and straight forward manner. I was well pleased.
Hi William. Thank you so much for your wonderful Goldco review. We appreciate you choosing the Goldco team to handle your precious metal purchases. Our goal is to make the process as simple and straightforward as possible and we're glad to hear that Zeve and David were there to assist you every step of the way. Thank you for entrusting Goldco and we look forward to helping you again in the future.
I just completed my second transaction with GoldCo as part of a roll-over IRA. Once again, the process was handled very professionally. My account executive and his associates have been very patient, courteous and helpful. I highly recommend this company.
Hi Thomas. Thank you for your review. We appreciate you choosing Goldco once again to assist you in rolling over your 401K into a precious metals IRA. We truly appreciate your business as well as your recommendations. Thanks again.
My experience in the conversion of an IRA to a SDIRA was completed this past week. I'm still a little nervous about the transaction having lost a substantial amount of money during the dot-com bust several years ago. I'm hoping to recoup some of that but time will tell. My reps were all excellent.
Hi Robert. Thank you for your review. We're glad you entrusted the team here at Goldco Precious Metals to help you reach your financial goals by converting your IRA into a self directed IRA. We look forward to assisting you again the future!
I can only say my experience was absolutely great. Everything was explained to me in detail to where I understood exactly what was going on with my investment from start to finish. The team at GoldCo are extremely informative and answered any questions I had with no problems. I was updated on constantly and found that to be an asset to me to know what was going on at all times. I liked the convenience of being able to call with any questions no matter what it was, it was answered to my satisfaction. Thank you for the great assistance given to me during this process as well as the updates. I've already recommended GoldCo to several of my friends and associates as a safe way to secure their hard earned investments.
Hi Melissa. Thank you so much for your wonderful Goldco review. We pride ourselves on our professional customer service and our clients' happiness and satisfaction is our number one priority. We're glad you found the experience of rolling over your 401k into a gold IRA with the help of the team at Goldco Precious Metals to be easy and convenient. We truly appreciate your business as well as your recommendation to your friends and associates! We look forward to assisting you again the future!
I have talked to other precious metal companies and I talked to Kevin Troy from Goldco. After talking with Kevin, in great detail about buying precious metals, I felt very assured, that it was the right thing to do at this time. The process at Goldco's end was very easy and everyone at Goldco was very professional. I wish, I could say the same about my IRA's being transferred from B of A. They delayed the transfer of my IRA monies for weeks, lied to me and Goldco after I had to get a supervisor in the IRA department involved. Telling me personally it had been taken care of, when it had not. Then being lied to a second time, by B of A by telling me it was mail out on a Friday. Only to find out, they did not mail the check until the following week by jackass express.
All I have to say, is if you have money in B o A find another bank. They charge all kind of hidden fees and make it as difficult as possible to move your IRA's. I also, had a small IRA in W F banking. They did not charge me anything. I also, plan to remove the remainder of my money from B o A. It will be moved to W F Bank!!! Goldco was wonderful through the ordeal I went through with B o A. I don't plan to ever bank with them anymore. Thank you Goldco for my banks shortcomings.
Hi Laurie. Thank you very much for your review. Our goal here at Goldco Precious Metals is to make the process as simple and straightforward as possible and we're glad to hear that Kevin was there to assist you in purchasing precious metals. We appreciate your business and look forward to helping you again in the future.
Since speaking with Gary Johnson I was comfortable to move ahead with our investment. That is after speaking with a number of other "gold" companies. Everyone at Goldco has been helpful all along the way. Thank you.
Hi Jeannette. We're glad you had a great experience rolling over your 401k into a precious metals IRA. Gary and the rest of the team at Goldco Precious Metals are happy to assist you in reaching your financial goals. Thank you for choosing Goldco.
Great, informative, and kind customer service. Would highly recommend to anyone interested in opening a Precious Metals IRA!!
Hi Brad. Thank you for your review. We're glad you had a great experience rolling over your 401k into a precious metals IRA. KC and the rest of the team at Goldco Precious Metals are happy to assist you in reaching your financial goals. Thank you for your trust in us!
Working with the GOLDCO seems to be a very good experience being my first time in purchasing commodities. Any and all questions I had was answered. I always receive a timely response. And I was left with my reply that they would just be one call away when I need them for any questions that may arise.
Hi Gailon. Thank you for your review. We are glad that our Goldco Representatives were able to help answer your questions and assist you with purchasing your precious metals commodities. Please do not hesitate to reach out in the future if we can ever be of assistance to you.
In the past after speaking with Josh L. and Brenda W. I was very satisfied with the conversations. Josh has been very good with checking on me and keeping things up to date. Yesterday I was taking a nap when Josh called and wasn't at my desk to be able to write anything down. He was very nice but I didn't quite understand and all I got out of the conversation was that I am getting Monkey coins that are supposed to be valuable. He referred me to Cherish and she was very nice also. In the meantime I walked through my house to my desk. Today after looking at the notes I wrote down while talking with Cherish, I really don't understand any more than I did before. I asked Josh to send me a picture of the Monkey coin by e-mail and he said he would, but has not done so yet.
Someone from another company called me this morning and I told that person I had gone with Goldco. He was asking me about the coins/bullion I had purchased, not that it was his business, but I did not know how to answer his questions. Maybe because I was taking a nap when Josh called or maybe he seemed to be talking very fast but I am confused. I had originally thought I would be receiving a list of what was purchased and the value of each. He did explain it would take several weeks for the items to be checked and maybe that is when I will receive such a list but I would like to know now. I think just an email to that fact would be appropriate and then I would be more than willing to give this company the fifth star. Thank you.
Hi Marilyn. Thank you for your review and for choosing Goldco Precious Metals. We do apologize for any confusion regarding your precious metal investment. We appreciate you allowing David to call you to further explain the benefits of your gold and silver metal investments and we hope the pictures he sent you also helped clarify your understanding. We truly appreciate your business and look forward to assisting you again in the future.
I have been a Goldco precious metal investor for a couple of years. The process was painless and the Goldco representative was extremely helpful in helping me fill out the necessary forms and application. He answered all my questions and made my precious metal buying experience pleasant.
Hi Rick. Thank you for your Goldco review. Our goal is make the process as simple and straightforward as possible and we're glad to hear that the Goldco Team was there to assist you with the forms and applications. We truly appreciate your business and look forward to working with you again. Thank you for choosing Goldco Precious Metals!
Excellent service. Excellent orientation. Great selection in precious metals. Our experience with the staff was very upbuilding and reinforcing. We look forward to recommending Goldco to others. We look forward to a great long term relationship and a productive experience.
Hi Johnny. Thank you for your wonderful review on Goldco Precious Metals. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We truly appreciate your business as well as your recommendations. We look forward to an on-going relationship with you.
Everyone has been very helpful in my purchase.
I was unsure about how to set up a self directed IRA. I contacted other companies and did not get near the amount of personal attention that I received from Goldco. Gaileen was extremely patient in answering all my questions. Furthermore, Goldco provided the perfect balance of keeping in contact with me without the least bit of pressure.
Hi Alan. Thank you for your review. We're glad you had a great experience working with Gaileen and the rest of the team at Goldco Precious Metals. Please do not hesitate to reach in out in the future if we can ever be of assistance to you.
My total experience has been a true pleasure. The service has been outstanding. Thank you again. David McFarland is a true gift to your business.
Hi Jerry. Thank you for your review. We're glad you had a great experience working with David. We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. Thank you for choosing Goldco Precious Metals.
Working with Daniel Castillo and Patricia Loya in the rollover process made it absolutely one of the easiest accomplishments I've had in a while. They were both courteous and professional and very patient with me and my questions and concerns. You should be proud of such outstanding employees. I sincerely appreciate the outstanding services Goldco provided to me and my family. Thank you, so much!
Hi John. Thank you so much for your review! We pride ourselves on our outstanding customer service and our clients' happiness and satisfaction is our number one priority. We're glad you found the experience of rolling over your 401k into a gold IRA with the help of Daniel and Patricia to be easy and convenient. Goldco Precious Metals truly appreciates your business and please do not hesitate to reach in out in the future if we can ever be of assistance to you.
Very professional and accurate. Patricia Loya was very professional and very helpful. The paperwork she sent was set up so clearly and easy so that I knew exactly what to do. Kevin Troy was very helpful in guiding me where to put my money. Again, very professional. Thank you.
Hi David.Thank you for your review. Our goal is make the process as simple and straightforward as possible and we're glad to hear that Patricia and Kevin were there to assist every step of the way. Thank you for choosing Goldco Precious Metals to help you in setting up a precious metals IRA and we look forward to assisting you again the future!
As a first time purchaser of precious metals, I was very pleased and satisfied with my account executives who took the time to explain how the metals were priced and what precious metals should be in the portfolio for maximum safety and returns. I have no reservation in recommending to a friend.
Thank you for allowing the team at Goldco Precious Metals to assist you with your decision to purchase gold and silver. We're glad you had a positive experience and look forward to helping you again in the future. We truly appreciate your business as well as your recommendation to your friends.
Paul was great and helped me understand the IRA process. The pricing of coins is confusing and it would be nice to see the price of gold on website and the buyback price. I am still not sure what went into the final price I paid compared to price from US Mint, although I realize that this was an investment in IRA. I will continue to work with Paul as I have more questions. I look forward to a productive relationship with Goldco.
Hi Paul. Thank you for your review. We're glad you had a great experience working with Paul and we look forward to an on-going relationship with you. Please do not hesitate to reach out with your questions. Thank you for choosing Goldco Precious Metals.
I was very impressed with all the phases of doing business with Goldco from beginning to the help given to me. Very professional and kind.
Hi Rickey. Thank you very much for your review. Our goal here at Goldco Precious Metals is to make the process as simple and straightforward as possible. We are glad you had a positive experience and we look forward in assisting you again in the future. Thank you for choosing Goldco.
I am new to the metals investing market. The account rep who handled my purchase (Gary Johnson) was extremely patient in answering my questions of which there were many. He helped to educate me in the benefits of various purchases and explained the risks that are a part of this form of investing. Thank you to Gary and his team for all they do.
Hi John. Thank you very much for your review. We're glad you had a great experience rolling over your 401k into a precious metals IRA and that your Account Representative, Gary, was there to answer your questions and assist you with your purchase. Thank you for choosing Goldco Precious Metals and we look forward to working with you again!
First and foremost my interaction with Mr. Katz has been helpful, enjoyable, informative, all with complete openness and genuine interest in our dealings. As a result I have total trust and respect for Goldco as a company to do business with. Thank you Mr. Katz and Goldco.
Hi Norm. Thank you so much for your review. We are so glad that you've had a positive experience working with Zeve here at Goldco Precious Metals. We truly appreciate your business and look forward to helping you again in the future.
John Levelis, my initial contact, displayed professionalism as well as patience. Both he and Brenda Whitmore, Director of IRA, guided me through the process in real-time, explaining each step along the way. They both encouraged me to ask questions and gave clear information about my account. They were knowledgeable and straightforward. This became clear when Mr. Levelis spoke to me about several options regarding precious coins available for purchase. I would (and will) recommend Goldco to anyone I know who is interested in learning more about precious metal investments.
Hi Margaret. Thank you very much for your review. Our goal is make the process as simple and straightforward as possible and we're glad to hear that John and Brenda were there to assist every step of the way. Thank you for choosing Goldco Precious Metals to help you in setting up a precious metals IRA. We appreciate your business and recommendation!