National Gold Group Reviews

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Edited by: Jon Bortin

About National Gold Group

National Gold Group works with customers to help them diversify their investment portfolios with precious metal IRAs. The company sells gold, silver, platinum and palladium — all IRS-approved metals — and has a minimum investment of $10,000. National Gold Group both buys and sells precious metals, which helps it alert clients when it might be time to reposition their investments.

Pros
  • Sells all IRS-approved precious metals
  • Buys and sells precious metals
  • Sells collectible precious metals
Cons
  • $10,000 minimum investment

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is National Gold Group?

National Gold Group sells precious metals and helps customers set up gold IRAs and other precious metal IRAs. The company was founded in 2021 and is a member of several professional organizations, including the American Numismatic Association.

According to the company, its representatives never tell customers what they should buy — instead, they prefer to take a consultative approach to help you decide which metals would be the best fit for your portfolio.

Currently, National Gold Group does not have a lot of specific information on its website, but you can call the company to speak to a representative and learn more.

How does National Gold Group work?

National Gold Group has a quick application to start a precious metals IRA on its website, but you must call the company to complete your application. Once your application is complete, you must fund the account.

When your account is funded, National Gold Group’s advisors help you select precious metals to place in your precious metal IRA — the company sells gold, silver, platinum and palladium. You must make a minimum investment of $10,000.

IRS regulations require precious metal IRAs must be stored at an approved depository, but National Gold Group also sells collectible metals you can store at home.

National Gold Group costs

New National Gold Group clients pay $99 in fees for the first year, but the company waives some of its fees if you make a larger deposit.

  1. Fees are waived for the first year if you make a $25,000 deposit.
  2. Fees are waived for five years if you make a $100,000 deposit.

The company does not waive fees for accounts that invest in bars of precious metals.

National Gold Group FAQ

What metals does National Gold Group sell?

National Gold Group sells gold, silver, platinum and palladium bullion, coins and bars that have been approved by the IRS for precious metal IRAs. The company also sells collectible precious metals you can store at home.

Does National Gold Group have a minimum investment requirement?

Yes, National Gold Group requires a minimum startup investment of $10,000.

Does National Gold Group provide ongoing customer support?

Yes, the company states that it prides itself on strong customer service, and its representatives alert clients to changes in the market that might require them to reposition their investments.

Still have questions?

Is National Gold Group legit?

National Gold Group was founded in 2021 and is a relative newcomer to the precious metals IRA market, but the company’s dedication to customer service and selection of precious metals makes it worth checking out. The company states its representatives work as consultants, which is good if you have some knowledge of what you want to purchase but would prefer to work with an advisor on final decisions.

National Gold Group Reviews

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    Page 1 Reviews 0 - 10
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    Customer ServiceTimeliness

    Reviewed March 28, 2026

    Good response 1st several transactions. Recently not responding to email or phone calls. Beats me. I only wanted to buy. No response.

    Thanks for your vote!
    National Gold Group
    Response from National Gold Group

    Hi Bob, thank you for your feedback.

    We want to clarify that your account representative was out of the office last week caring for a sick child, which unfortunately impacted response times. That said, we did make efforts to stay in communication—Pamela, our VP, reached out and left you a voicemail to ensure your request was addressed.

    We understand how important timely communication is, especially when you’re ready to move forward, and we apologize for any frustration this may have caused.

    We are fully available now and ready to assist you right away. Please feel free to reach out directly—we look forward to helping you complete your purchase.

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      CoveragePunctuality & SpeedStaffRatesHonesty & Transparency

      Reviewed Dec. 12, 2025

      I appreciate how thorough they were. The technician checked everything, explained the problem, and made sure the whole system was safe before leaving. Great company. I’m so glad I chose National Gold Group. They showed up promptly, fixed my rates spring fast, and didn’t try to upsell anything. Honest, reliable service every time.

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      PriceStaff

      Reviewed July 25, 2025

      National Gold Group was such a pleasure to work with! I was looking for someone to help me through the process of getting into Precious Metals after my Annuity matured. Walter and his team was so helpful and were the only ones who actually took the time to go over my options instead of just telling me what to buy, they also showed me what other companies charged online and it was more than fair. I can’t recommend their services enough and my only regret was not looking at it sooner since that Annuity didn’t make anything like I thought it would.

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      Verified purchase

      Reviewed July 7, 2025

      Walter was wonderful to work with. He patiently discussed my options and answered my questions. Just like most people, I was nervous about the process but Walter was consistent and supportive. I was not rushed or pushed to make a decision. I couldn’t recommend National Gold group, or Walter, highly enough.

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      Verified purchase
      Staff

      Reviewed May 2, 2025

      I contacted this company because of its stellar reputation. My experience with them was wonderful. I contacted them about a purchase for a specific amount, they laid out my options and gave me a lot of information that helped me make a sound decision. These guys were wonderful. My representative was so patient with me, they were available during my crazy hours and always willing to explain or reiterate information. I highly recommend this company.

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      Verified purchase
      Customer ServiceStaffTimelinessHonesty & Transparency

      Reviewed April 29, 2025

      I read that gold is a great hedge for part of your portfolio, but I knew absolutely nothing about purchasing it. After much research I reached out to National Gold Group, along with others, by email. They replied to my email right away and the next day Mathew from NGG gave me a call. He basically taught me all I needed to know about buying gold and silver and how to convert part of my 401K into a gold 401K. Mathew made the entire process effortless. National Gold Group and Mathew are very straightforward, honest, knowledgeable and not the least bit pushy. I am extremely happy that I chose National Gold Group. If I know anyone looking to purchase gold or silver I will be recommending National Gold Group!

      Neal

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      Verified purchase
      PriceRatesTransparency

      Reviewed Jan. 31, 2025

      Of the several companies that I initially contacted, David at National Gold Group provided the best base price for the amount that I wanted to invest. And his willingness to secure my business was highlighted by his integrity and transparency, leaving me as a prospective client with the assurance I needed to accomplish the transaction. Consequently we invested with him.

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      Verified purchase
      Staff

      Reviewed Dec. 19, 2024

      I reached out to David after I found out the Gold Company broker that I had account with folded. Somewhat in a panic I contacted a few sources. David was by far the best consultant. Very knowledgeable, patient and truthful. I felt at ease after our conversation and I highly recommend him to everyone.

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      Verified purchase
      Staff

      Reviewed Oct. 18, 2024

      David was very helpful and informative. Without his help and knowledge I could of made a poor financial decision, and I wasn't even a client. He helped me out kindness, not for financial gain. Very refreshing to see that kind of commitment in today's world. Highly recommend National Gold Group and his expertise.

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      Verified purchase
      Customer ServiceStaffHonesty & Transparency

      Reviewed Sept. 8, 2024

      If you are looking to broaden/expand your financial wealth opportunities by adding precious metals to your portfolio, and if you want to do business with a knowledgeable, honest, caring, forthright individual and company, look no further than Matthew ** at National Gold Group. Call and ask for him directly. Ours was a great experience from beginning to end; he and the company have earned our trust.

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      National Gold Group Company Information

      Company Name:
      National Gold Group
      Website:
      nationalgoldgroup.com