American Hartford Gold

American Hartford Gold Reviews

American Hartford Gold Reviews
4.7(733)

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Overall Rating4.7 out of 5
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About American Hartford Gold Reviews

American Hartford Gold was built in order to help individuals and families protect their wealth with precious metals. It allows you to buy gold, silver or invest in a gold IRA. Doing this could protect the value of your money over time. It offers personalized plans that help families diversify their wealth. The company has delivered billions of dollars in precious metals to thousands of customers.

    Pros & Cons

    Pros

    • Buyback commitment
    • High customer ratings
    • No shipping fees

    Cons

    • Metal investments carry risks
    • No prices on online catalog

    Bottom Line

    American Hartford Gold offers precious metals and gold IRAs. Metals are typically sold in coin or bar form. A gold IRA lets you invest in precious metals in a tax-advantaged way and store them at a secure facility.

    Featured Reviews

    Verified
    Yorktown, VA

    All the staff at American Hartford Gold were very helpful, knowledgeable, and professional. The staff took time to explain in detail the process of purchasing and provided options...

    Read full review
    Verified
    Torrance, CA

    I have now made a couple purchases with American Hartford. They made it easy, and after calling around to a couple outfits, they had the best pricing. I received my metals within ...

    Read full review

    Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

    What is American Hartford Gold?

    American Hartford Gold is a precious metals seller that helps customers set up gold and silver IRAs. Some of American Hartford Gold’s IRA-eligible investment options include:

    • American Gold Eagle coins
    • American Gold Buffalo coins
    • Gold bars
    • American Silver Eagle coins
    • Silver Canadian Maple Leaf coins

    Its website also offers advice on how to use precious metals for survival purposes. Since gold and silver have some intrinsic value, these metals are often used as investments in case the dollar or banks fail.

    How does American Hartford Gold Group work?

    American Hartford Gold offers a simple way to set up your gold IRA. Here are the basic steps:

    1. Fill out the company’s gold IRA form either online or over the phone.
    2. A product specialist contacts you and helps you open a self-directed IRA.
    3. Decide your initial investment amount. You can transfer funds to your new IRA or roll over funds from your current IRA provider to American Hartford Gold.
    4. Talk to an account executive to discuss what precious metals you’d like to select for your account once your IRA is set up. IRS-approved precious metals include gold, silver, platinum and palladium.

    At the age of 59½, you’re eligible to either receive your physical metals or liquidate an amount you choose. IRS rules apply with a gold IRA, so you can incur penalties for withdrawing early.

    American Hartford Gold costs

    American Hartford Gold does not charge to set up a precious metals IRA or roll over a retirement account. There are also no fees for shipping your precious metals to the depository, including for insurance and tracking.

    Depository fees vary depending on your investment amount, and the company’s online catalogs for precious metals do not list prices, so you must speak to a representative. The website does provide price charts for gold, silver and platinum, though.

    American Hartford Gold FAQ

    Can I own physical gold with American Hartford Gold?

    Yes, you can. The company stores your assets at a private, IRS-approved facility. When you retire, you can choose to withdraw the physical gold or liquidate it.

    Is American Hartford Gold legit?

    Yes. The company has consistently high ratings from customers, and it offers a buyback commitment.

    Where does American Hartford Gold store precious metals?

    American Hartford Gold stores precious metals at a private depository that is both insured and IRS-approved.

    Where is American Hartford Gold located?

    American Hartford Gold is located in Los Angeles, California, but the company’s services are not location-specific. Accounts can be handled over the phone or through its website.

    Is American Hartford Gold worth it?

    American Hartford Gold is a solid choice if you’re looking to buy precious metals or open a precious metals IRA. The company offers a buyback guarantee and doesn’t charge fees to open an account or ship your metals to the depository. Purchasing coins and bars in gold and silver without setting up an IRA is also an option if you’re nervous about the stability of banks.

    American Hartford Gold Reviews

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    2 featured reviews
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceStaff

    Reviewed March 30, 2023

    I wanted to move my 401(k) out of the stock market. I gave American Hartford Gold the name of the company that I was with, and they handled it. I knew what they were doing, and I got some information and read that. I had spoken to an agent so I knew how the whole process would go. So, when I was ready to do it, all I did was call the number and give them the information. And my agent from the stocks and bonds company wasn’t a happy camper. They ended up calling the main office because we weren't getting the contact we needed with my stocks person. But it didn't take long because they got straight through to the corporate office, and they were able to do all the transactions. The paperwork came on the internet, I signed it and sent it back.

    My understanding of everything that was happening and the speed or lack thereof of what was going on were anticipated. So, the only thing that I've had a question about was during the month that I transferred this, there were some promises of bonus coins that they would send straight to me. They don't put them in the vault. But I have still not received them. And I've called the agent twice, and he said, “I've checked into that and I thought they were sending them again.” But they didn't, so it's time for me to call him again. It has been three weeks since I last spoke to him, and he was “Checking on it.” Other than that, all went well.

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    American Hartford Gold
    Response from American Hartford Gold

    Thank you for your review, Mary.

    At AHG we pride ourselves in our reputation and client experience, we are thrilled with your comments and 5-star rating.

    We appreciate your continued business and loyalty with us, we look forward to servicing you again in the future.

    Have a nice day and thank you for choosing American Hartford Gold!

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      Verified purchase
      Customer ServicePriceStaff

      Reviewed March 28, 2023

      Our broker told us that American Hartford will guarantee buyback. He was also very knowledgeable about breaking down percentages of which and what to get and how much and as a hedge against the ongoing inflation. So, there were only two downsides as far as we were concerned. One of them was they gave us some high-end coins that were based on the artistic flair of the coin rather than the price of the gold. That was what my wife, Linda, wanted. Then, when we were closing the deal and we were talking to the finance and shipping person, she told us that they do not guarantee buyback. So, that put my wife on edge and it took us about a month before we heard back from them. By then, Linda was very nervous and wanted to cancel the deal.

      They were very good about that, and we got a bank check in the mail in less than a week with the entire amount refunded. Most of the reason why is because it was taking an incredibly long time to get the physical metals after we had forwarded from our bank the sum of money. So, that gave her additional anxiety and I don't wanna do that to my wife. So, I said, "You wanna get our money back?" She said, "Yes. Would you mind?" I said, "No, no, not at all. I'll do it. No problem." They were awesome. They apologized for any problems they gave us and sent it all back. Apparently, they have an enormous clientele. So, they didn't have enough product at the time of the buy to complete the order and that made it take so long.

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      American Hartford Gold
      Response from American Hartford Gold

      Thank you for taking the time to leave us a review, David.

      At AHG we are thrilled to offer a buyback-commitment to all of our clients.

      We apologize we were not able to service you at this time, but would be more than glad to do business with you again in the future.

      Have a nice day!

      Verified purchase
      Customer ServiceStaff

      Reviewed March 22, 2023

      At first, I was a bit skeptical, not so much because of the company itself, but more for personal reasons. I've never dropped so much money at once in one lump sum and got it all delivered. The representative from American Hartford Gold was what really gave me assurance, and he really earned my trust. That played a big role in me just so willingly able to just dump it all at once on him. He was always there when I needed it, and he provided recommendations on which were, in his opinion, the best assets to buy based on what my goals were. I'm fairly new, so there's quite a bit that I don't know as far as value goes in terms of what to buy, short-term and long-term.

      My goals are primarily here and now. If things got really bad, banks failed or there were monetary changes as far as our currency, what would be good now? He told me the best things to get now as well as long term for retirement, what the best types of things were. He also made sure that everything was internationally recognized, which were the things I wanted. It really gave me a bit more confidence in what I was buying and being prepared, and I ended up placing a second order too.

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      American Hartford Gold
      Response from American Hartford Gold

      Thank you for taking the time to leave us a review, Christopher. 

      Our team is passionate about providing all of our clients with a seamless, five-star experience.

      We hope that in the future we’ll be able to provide a comparably excellent experience. 

      Have a nice day and thank you for choosing American Hartford Gold.

      Verified purchase
      Mike increased rating by 1 star.
      Customer Service
      After a positive interaction with American Hartford Gold, Mike increased their star rating on March 15, 2023.

      Updated review: March 15, 2023

      I spoke With Dan about purchasing some silver coins, the spot price of silver was very unstable over the past week but I wanted to purchase asap. There was quite a lot of information given on the phone call and being a first time buyer of metals, I was a bit confused, but I still went ahead with my purchase. After making the purchase I was informed that there was a 6-12 week delay in shipment which I was totally aware of and agreed to. My shipment arrived within the 6 weeks time frame and was well packaged. By the way, I was provided a tracking number, so I knew exactly when it would arrive.

      My confusion was with purchasing 1.25 oz St. Helena coins which I had never heard of and I had a hard time finding them on the web. I was unsure if they were a currency coin or not. I had originally given AHG a 4 star rating because of my confusion.

      Original Review: March 10, 2023

      It seemed I was a little bit pressured. But at the same time, I wanted to buy some precious metal. The one I wanted was the Silver Maple. Then I bought another one that's a numismatic investment, which is 1.25. I don't see too much information on them though. I had a hard time finding it online.

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      American Hartford Gold
      Response from American Hartford Gold

      Mike, thank you for taking the time to leave us a review.

      At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Dan was able to clear up your confusion and make your experience seamless.

      Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.

       Have a nice day and thank you for choosing American Hartford Gold.

      Verified purchase
      Customer ServiceStaff

      Reviewed Feb. 28, 2023

      As a complete novice in the gold and silver market, I was very pleased to work with both Ted ** and Sean ** in my quest to learn more about this type of investment. I called American Hartford Gold and initially spoke to Ted **, who was very personable, caring and informative. I spoke subsequently with Sean ** who emailed me several booklets of information about the metals market that I read at my leisure and he followed up with a phone call within a few days.

      Sean worked tirelessly with me with patience, understanding, giving me his full attention to my many, many questions and making himself available to me at any time through the whole process of my purchase even when I knew he was extremely busy. Never did he act like a question I had was too dumb or any concern I had too trivial. He is extremely knowledgeable, genuinely nice, always helpful and willing to do whatever he can for his customers. I highly recommend American Hartford Gold, Ted ** and Sean ** to anyone looking to invest in precious metals.

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      American Hartford Gold
      Response from American Hartford Gold

      Doris, thank you so much for taking the time to leave us a review!

      It is always a pleasure when we receive feedback from our clients.

      At AHG, we make sure that everyone on our team provides the best services to all our clients, and we are thrilled to hear that Ted and Sean went above and beyond to meet your expectations!

      Please feel free to contact us if you ever have any questions, we would be more than happy to assist.

      Have a great day and thank you for choosing American Hartford Gold.

      Verified purchase
      StaffTransparency

      Reviewed Sept. 19, 2023

      I found this process very easy to complete, Jon ** and Nancy ** provided and explained everything that was needed in terms that I understood. This was my first time placing an order like this and they made me feel comfortable during the process. I appreciate all that they helped me with.

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      American Hartford Gold
      Response from American Hartford Gold

      Thank you for your 5-star review, Charles.

      At AHG, we make sure that everyone on our team provides the best services to all our clients and we are thrilled Jon and Nancy have been able to facilitate your first investment and make your experience seamless.

      Please feel free to contact us if you ever have any questions in the future, we would be more than happy to assist you.

      Thank you as always for choosing American Hartford Gold, have a nice day!

      Verified purchase
      Staff

      Reviewed Sept. 18, 2023

      I’m happy I chose American Heartford Gold. Your associates were very knowledgeable about the investment process, professional and kind. They gave me the confidence that I am doing the right thing investing with your company. I look forward to investing with you in the future to meet my investment goals. I definitely would recommend your company to others.

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      American Hartford Gold
      Response from American Hartford Gold

      Thank you so much for your review, Carol.

      We are glad to hear about your positive experience.

      Our executives go above and beyond to provide excellent customer service and provide the much needed information at clients request.

      If there is anything further we can assist with, please let us know.

      Have a nice day and thank you for choosing American Hartford Gold.

      Verified purchase
      Staff

      Reviewed Sept. 16, 2023

      After everything was done and I got to the waiting for my shipment part of things, I started thinking about the length of time they gave me as far as how long it would take for me to receive my gold. Why does it take up to 6-12 weeks or more to receive something I paid so much for? Do you guys actually have the gold available or are you selling me something you only "expect" to be able to ship to me? Otherwise it was not a bad experience.

      Everyone was kind and everything and even when I was scared and hemming and hawing about wanting to make this purchase they were patient with me, maybe because they know that people have a tendency to run from others who yell or pressure them into doing things they are scared to do. Yet, even though I have not received my shipment and have not received word as far as when it would be shipping or delivered they want me to leave them a review? I just gave you a large chunk of my hard-earned savings and have nothing to show for that yet you want a good review?

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      Resolution In Progress
      Verified purchase
      Staff

      Reviewed Sept. 14, 2023

      Lou **, Account Executive, for American Hartford Gold is truly an angel in disguise. The situation in our country demands that our assets need to be protected with gold. But I could not convince my husband to buy gold, so I was left feeling financially insecure. Through some miracle an ad from American Hartford Gold appeared on his phone and clicking the link led to Lou Cannon and the path to our financial security - and the end to my anxiety.

      From that point Lou ** wrapped his arms around us and solved all our financial concerns. He gently educated us and even connected us with Wally **, who gave us a deeper understanding of the process and procedures. With both these honest financial giants in our corner, we made the leap into gold ownership with deep gratitude and trust. I'm sure that anyone fortunate enough to speak with Lou ** and Wally ** will feel as comfortable securing their assets with American Hartford Gold as we do.

      Judi

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      American Hartford Gold
      Response from American Hartford Gold

      Thank you for taking the time to leave us a review, Louis and Judith.

      We appreciate your feedback and trust in AHG,

      Our team strives to provide the best services, and we are thrilled to hear that Wally and Lou went above and beyond to make your experience seamless. I will pass on your commendation.

      Please feel free to contact us if you have any questions or queries, we would be more than happy to assist you.

      Have a nice day and thank you for choosing American Hartford Gold.

      Verified purchase

      Reviewed Sept. 11, 2023

      Have mixed feelings about this transaction. This company is very clandestine about their prices. They are more focused on selling you products that give them their biggest profit margin. I am not rich and was looking for something as back up collateral in case of an bad event. Not sure I got what I needed. Only time will tell.

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      American Hartford Gold Company Information

      Social media:
      Company Name:
      American Hartford Gold
      Company Type:
      Private
      Formerly Named:
      The Hartford Gold Group
      Address:
      11755 Wilshire Blvd. 11th Floor
      City:
      Los Angeles
      State/Province:
      CA
      Postal Code:
      90025
      Country:
      United States
      Website:
      www.americanhartfordgold.com

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