American Hartford Gold Reviews

4,911,652reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Ilana Hamilton

About American Hartford Gold

American Hartford Gold helps individuals and families invest in precious metals. It allows you to buy gold and silver directly or invest in a gold IRA, providing personalized plans that can help clients diversify their wealth and protect the value of their money over time. The company states that it has delivered billions of dollars in precious metals to its customers.

Pros
  • Buyback commitment
  • High customer ratings
  • No shipping fees
Cons
  • Metal investments carry risks
  • No prices on online catalog

Helpful Reviews

Midvale, UT
Verified purchase
Gold And Silver. I purchased Gold and Silver from American Hartford Gold in December of 2023. I worked with a gentleman by the name of Daniel **. He definitely guided me in the ri...

Read more

Seattle, WA
Verified purchase
Both Ryan and Shirley are great to work with. They made the roll over from one brokerage to another flawless and fast. When it comes to gold/silver IRAs they have the answer right away.

Read more

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

How does American Hartford Gold Group work?

American Hartford Gold is a precious metals seller that helps customers set up gold and silver IRAs. Some of American Hartford Gold’s IRA-eligible investment options include:

  • American Gold Eagle coins
  • American Gold Buffalo coins
  • Gold bars
  • American Silver Eagle coins
  • Silver Canadian Maple Leaf coins

Its website also offers news and advice on precious metals, investment and retirement topics.

Setting up an IRA

American Hartford Gold offers a simple way to set up your gold IRA, whether you want to roll over an existing traditional IRA or start a new account. Here are the basic steps:

  1. Fill out the company’s gold IRA form either online or call the company’s customer service number.
  2. A product specialist will work with you to help you open a self-directed IRA.
  3. Decide your initial investment amount. You can transfer funds to your new IRA or roll over funds from your current IRA provider to American Hartford Gold.
  4. Talk to an account executive to discuss what precious metals you’d like to select for your account once your IRA is set up. IRS-approved precious metals include gold, silver, platinum and palladium.

At the age of 59½, you’re eligible to either receive your physical metals or liquidate an amount you choose. IRS rules apply with a gold IRA, so you can incur penalties for withdrawing early.

American Hartford Gold costs

Depository storage fees for an American Hartford Gold precious metals IRA vary depending on your investment amount. In some cases, there are no fees. The company’s online catalogs for precious metals do not list prices, so you must speak to a representative. However, the website does provide informational price charts for gold, silver and platinum.

American Hartford Gold may charge to set up a precious metals IRA or roll over a retirement account; this fee can vary based on your choice of depository and custodian. There are no fees for shipping your precious metals to the depository, including for insurance and tracking.

American Hartford Gold FAQ

Can I own physical gold with American Hartford Gold?

Yes, you can. The company stores your assets at a private, IRS-approved facility. When you retire, you can choose to withdraw the physical gold or liquidate it.

Is American Harford Gold legit?

Yes. The company receives consistently high ratings from customers, and it offers a buyback commitment.

Where does American Hartford Gold store precious metals?

American Hartford Gold stores precious metals at a private depository that is both insured and IRS-approved.

Where is American Hartford Gold located?

American Hartford Gold is located in Los Angeles, California, but the company’s services are not location-specific. Accounts can be handled over the phone or through its website.

Still have questions?

Is American Hartford Gold worth it?

American Hartford Gold is a solid choice if you’re looking to open a precious metals IRA. The company offers a buyback guarantee and doesn’t charge fees to ship your metals to the depository. Purchasing coins and bars in gold and silver without setting up an IRA is also an option if you prefer to store your investment yourself.

American Hartford Gold Reviews

Filter by Rating

  • (960)
  • (143)
  • (32)
  • (13)
  • (35)

Popular Mentions

    How do I know I can trust these reviews about American Hartford Gold?
    • 4,911,652 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about American Hartford Gold?
    • 4,911,652 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 35
    Verified purchase
    Staff

    Reviewed June 19, 2026

    I'm just an ordinary blue-collar worker ready for retirement. My son said I needed to buy gold. I trusted him and so I set up a gold-backed IRA. I had NO IDEA how the system even. worked. However, one conversation with Lisa ** and now I can navigate my investment. She was straight to the point, answered all my questions, and helped me to understand the entire process. I cannot thank her enough. I learned more from Lisa's 10 min. conversation than all the reading and confusing literature that I picked up on the subject. I highly recommend Lisa and this organization to handle my gold and precious metal purchases. If I could give you 10 stars, I would. 5 will have to do for now.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Gold IRA Companies delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServicePriceStaffRates

      Reviewed June 2, 2026

      Christian ** at American Hartford Gold helped me in adding to my Precious metal portfolio. He called to let me know how my previous investment had performed and asked if I would be interested in adding to my portfolio. He explained the projection of the gold and silver prices by year's end. I requested some additional time to pray and consider my options. He then set a date of a week and got back with me at the time appointed. He explained each step of the way and let me know who would be contacting me about the funds transfer and that he would be back with me in the final steps of choosing the products to add to my portfolio. He was very patient and explained to me again the meaning of the spread. Very thankful for Christian's help.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 30, 2026

      Review: American Hartford Gold (30 May 2026). My recent experience with American Hartford Gold was excellent. First contact was with Shirley ** who was able to determine accurately through our conversation what my concerns were and was able to pass me onto her team partner, Blake **. She was a professional and extremely knowledgeable a great first contact.

      Second contact was with Blake ** who immediately developed a plan to enable American Hartford Gold to become my new agent and help me to meet my immediate and future investment needs in precious metals. Blake is not only knowledgeable but also was able to focus in on my investment goals and together we formulated a plan for my current and future investment needs. I look forward to working with him & Shirley in the future.

      Third contact was Katee **, she did the final wrap up of work that Shirley and Blake did for me. Though my contact with her was brief, she impressed me on her thoroughness, professionalism and knowledge. I hope the three people named above are part of three-person team. If they are I would like to comment that these three are awesome and need to be recognized. I really like the team concept and these three are the great.

      Thanks for your vote!
      Verified purchase
      StaffHonesty & Transparency

      Reviewed May 21, 2026

      Chad ** was the 1st person I talked to at American Hartford gold (and secretly double-checked EVERYTHING he spoke with me about) and he was honest and forthcoming and really helped me by "dumbing it down" for me to understand what I needed. Since then, I got with Shirley ** and her assistant Catheleen ** and those two wonderful ladies are just as amazing and knowledgeable as Chad! They treated me with all the courtesy and respect that they give to the big investors, and trust me, I'm chicken-feed as the saying goes. I can and do recommend these rock-star people (and, of course, American Hartford Gold) to everyone wanting to invest in physical precious metals! 5 stars isn't enough for them! I give them 10 !!! Thanks, Team.

      Thanks for your vote!
      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed May 1, 2026

      Both Ryan and Shirley are great to work with. They made the roll over from one brokerage to another flawless and fast. When it comes to gold/silver IRAs they have the answer right away. I, for the first time in a long time, felt at ease. I finally could breath. I've not had a lot experience with Gold/Silver IRA until I spoke with Ryan and Shirley, there is something in the way they treat you, even over the phone makes you feel like family. I'm thankful I called them when I did. Thank you so much Shirley and Ryan.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 31, 2026

      I had a very nice experience working with Machi ** and Katee **. They were both very helpful with my request. I really enjoyed how thorough they both were explaining to me how it will go. Thank you.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 30, 2026

      The people at American Hartford Gold are professional, helpful and polite. They helped me with adjustments to better my investments. I highly recommend them for your investments in metals. They contacted with investment options and options for my investment and we shifted some of my gold to silver which has been outperforming gold and is expected to continue.

      Thanks for your vote!
      Verified purchase
      Sales & MarketingStaff

      Reviewed May 30, 2026

      Thorough and very professional. I’ve transacted 3 times for purchases and sales of gold as well as silver. My latest was handled by Machi Block. He certainly took the time and necessary steps to get me the best possible deal. I’d highly recommend Hartford Gold. Customer focused.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed May 27, 2026

      The staff members are great, very professional and knowledgeable. Nathan, Machi and Katy worked as a wonderful team. They analyzed the current precious metal market and recommended options to capture the future upward potentials between gold and silver. They assisted me exchanging some gold coins to silver coins.

      Thanks for your vote!
      Verified purchase
      Punctuality & SpeedStaff

      Reviewed May 23, 2026

      Courteous and professional. Patient and knowledgeable. Great team! Matthew, Nate, and Natalie were great. ‘‘Twas a bit chaotic due to my schedule mainly but was an easy workaround." Hope to continue for a long time!

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 21, 2026

      Excellent service. I am so grateful for this amazing team of experts. Not only attentive but thorough and I would highly recommend them as a premier company within the precious metals industry look no further and select this amazing assembly of spot on knowledge based professionals. There are many choices on this sector and having investigated quite a few companies, this one proved to be the winner. If you want the best performance and reap the most gains, this is your best choice.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed May 20, 2026

      American Hartford Gold is a top notch corporation. I especially want to give special recognition to Spencer ** and Kathleen **. Their professionalism and customer service were above and beyond my expectations. I had a bit of a hiccup and lengthy transfer from a traditional IRA to a Precious Metals IRA. Spencer got involved along with Kathleen and completed my transfer within a couple hours. I can't thank them enough for their customer service and expertise. I highly recommend American Hartford Gold for all of your precious metal needs. Deb S

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 18, 2026

      Overall great experience. Was helped by Blake ** who answered all of my questions and was super patient throughout the process. I have minimal experience buying metals but he was very helpful and simplified everything. Metals were delivered on time. Super easy.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 16, 2026

      Working with American Hartford Gold was en educational and efficient experience. Kevin ** Mayberry spent a good deal of time going over options to invest a piece of an IRA to help combat inflation. He and Luke ** were very knowledgeable and helped to design a solution that met my unique needs. Lisa ** helped to make the process efficient and check all boxes for compliance to make sure I understood options for decision making. I recommend AHG to help give people confidence in what can be an unknown and complex process.

      Thanks for your vote!
      Verified purchase
      PriceStaffRates

      Reviewed May 13, 2026

      Alexandra and Mike both provided me with a pleasant and educational experience purchasing precious metals for the first time. They were very helpful and professional throughout the process. I would like it if your website had the prices listed and more access to educational information on the value of coins versus bullion in order to help me make clear decisions on purchases.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 13, 2026

      What a great experience. This was my first time purchasing precious metals and I am so happy I chose to go through American Hartford. Rossi, Kevin, and Lisa were all very helpful, courteous, and personable. Every detail of the transaction was thoroughly explained and I felt very confident in my choice when we finished our transaction. Trust these folks!

      Thanks for your vote!
      Verified purchase
      StaffRates

      Reviewed May 12, 2026

      Excellent Company to work with, Daniel ** was very knowledgeable and professional, he answered all my questions and directed me in the direction on merchandise I was interested in. Alaxandra ** was very polite and professional as well, asked question on my experience doing business with them and finalized the purchase, thanks to the both of them!

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 11, 2026

      I worked with Machi, Adam, Natalie. They were all professional, courteous, knowledgeable, patience. I worked with another lady who assisted in the transfer of funds but didn't get her name. They were all great.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed May 7, 2026

      American Hartford Gold. Helpful and easy to talk to. Can always reach them. Knowledgeable. Nice folks. I have invested twice with them and they were helpful in making my decision. They are knowledgeable about the types of metals to invest in for short or long term or collector investments.

      Thanks for your vote!
      Verified purchase
      Customer Service

      Reviewed May 4, 2026

      Christian explained process and answered all questions about your company and precious metals transactions. He walked me through the process, gave me personal contact information for any follow-up concerns.

      Thanks for your vote!
      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed April 13, 2026

      This was my first time buying precious metals and my questions were answered slowing and clearly so I understood them, and I had a lot. The customers service and brokers were very friendly as well. I would highly recommend American Hartford Gold to my family and friends, specifically Brian H.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed March 31, 2026

      American Hartford Gold is a great company to work with if you wish to obtain an IRA in Gold and Silver. With great guidance from Michael, Kevin. Steve and Lisa, I successfully transferred my annuities into a Gold and Silver portfolio.

      Thanks for your vote!
      Verified purchase

      Reviewed March 26, 2026

      Both Bryan and Liz made the transaction a calm and pleasant experience. That could otherwise be a stressful experience for any first-time gold buyers. They both presented the facts in a well explained manner and made sure that we understood every important aspect of the overall transaction. Would definitely trust this company with our next purchase.

      Dan (**)

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed March 26, 2026

      Sean and Lisa walked me through the whole process of my purchase. They answered all my questions with professionalism and knowledge. I would highly recommend American Hartford Gold for your investments.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed March 24, 2026

      We recently switched to agent Adrian ** for our precious metals investments. He is super knowledgeable, kind, considerate, caring, efficient, and has given us great information and help. We are extremely pleased with him. What a difference from our last agent who did not even know the tax laws.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed March 18, 2026

      Great customer service, and knowledgeable, trusty staff! Max and Kevin were incredibly helpful, answering all questions and providing all info for me to make the right choice! Will be returning for more business!!

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed March 12, 2026

      American Hartford did a great job of opening my IRA. I especially enjoyed the help of Joseph **, he explained my purchase thoroughly and answered all my questions. I look forward to additional investments.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed Feb. 25, 2026

      Max, Justin and Lisa were a tremendous help to us in understanding the details of investing in precious metals. They each took the time to fully explain and answer all of our questions, taking the uncertainty out of the equation. This was our first, but not last, purchase of metals, and we feel confident moving forward. Thanks for your professionalism and personal touch!

      Thanks for your vote!
      Customer ServicePriceStaffRatesHonesty & Transparency

      Reviewed Feb. 25, 2026

      Please don't trust these dishonest liars with your rollover IRA. You will get screwed. They will push outrageously priced coins, calling them "investment grade" or some other nonsense. They commission the minting of these coins themselves. That makes them rare but not more valuable! It also negates any comfort you might glean from their low-price guarantee - no one else is selling them!! How many sites have up to the second prices on stocks, gold, or silver? Why do you have to call AHG for pricing? Because they want to ensure accuracy? No, because they don't want you to compare before buying.

      How do you reconcile my review with so many positive reviews? "He held my hand, and he was so patient and friendly." Con men always are. They beg for these reviews. Also, a simple gold or silver purchase may be conducted reasonably fairly. The scalping happens with the IRA's, and the full horror isn't recognized until you sell the gold back. I paid 60% over spot for their coins. I knew I was screwed, but I clung to the fiction that the coins had intrinsic value beyond the spot price. They did not. AHG bought them back at less than spot. What about the endorsements? Those are paid endorsements, and I've lost all respect for those people. I lost 40% of my IRA with a phone call because I trusted AHG and the endorsements. Just cruel, predatory, and devastating after a lifetime of frugality and saving. Please don't let it happen to you.

      Thanks for your vote!
      Verified purchase
      Customer ServiceSales & MarketingPriceStaffRates

      Reviewed Feb. 19, 2026

      Kevin, the Sales agent was professional, thorough, and patient. He explained the process and ensured there was clear understanding. With market prices fluctuating and real-estate reeling, diversifying is a good option. Now I know it can. I record AMH for your precious metals needs.

      Thanks for your vote!
      Verified purchase
      Sales & MarketingPriceStaffRatesTransparency

      Reviewed Feb. 19, 2026

      Spencer ** and his team at American Hartford Gold went above and beyond for my order. It’s rare to work with a sales team that is actually informative and transparent about pricing and logistics and this was above and away my best experience with these sorts of purchases. I will definitely be returning. Could not more highly recommend.

      Thanks for your vote!
      Staff

      Reviewed Feb. 16, 2026

      Made an additional purchase of $50,000 on top of an original purchase of $160,000 of Silver and Gold. Was not satisfied with the last silver coin purchase. Was not what I was expecting. Communicated my disappointment. Purchasing Agent made me whole.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed Feb. 12, 2026

      Gold And Silver. I purchased Gold and Silver from American Hartford Gold in December of 2023. I worked with a gentleman by the name of Daniel **. He definitely guided me in the right decision of purchasing precious metals. If you are thinking about purchasing precious metals, he is your guy. I have over doubled my contribution in 2 years.

      Thanks for your vote!
      Verified purchase
      Sales & MarketingStaff

      Reviewed Feb. 10, 2026

      Kevin was a wonderful sales representative. Very patient with the technical issues and got me a good deal on my investment. Would recommend to anyone with the funds to get into investing into gold or silver. Dani was also helpful in confirming my order.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed Feb. 4, 2026

      I appreciate the time that Max Bethell spent with me explaining the process. He answered my emails in a timely manner and returned phone calls. He made sure that I understood the process and was very helpful when it came to selecting my gold and silver options. He was personable and made sure that all my questions were answered. This was my first gold IRA and the process was pretty easy.

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed Feb. 4, 2026

      Kathleen was very polite and professional. She clearly outlined all the details of my transaction to ensure that I understood the entire process. I have always been very pleased with the service I receive with American Hartford Gold.

      Thanks for your vote!
      Verified purchase

      Reviewed Feb. 3, 2026

      Extremely helpfully and explained everything in easy language. Made rolling over a portion of my existing retirement account into a Gold IRA easy. I would recommend American Hartford Gold if you are looking to invest in precious metals as part of your IRA strategy.

      Thanks for your vote!
      Verified purchase
      Customer ServiceSales & MarketingPriceStaffRatesTimeliness

      Reviewed Jan. 30, 2026

      BUYER BEWARE!! I was scammed by American Hartford Gold. In October 2021 I rolled over my 401K into a Gold IRA and was charged 56% premium on gold coins and 73% premium on silver over the spot price by AHG reps Nick Hooks and Max Bethell. They totally decimated the cash value of my IRA! I paid $501,000 for gold and silver that was worth $317,000 based on the spot. I was fooled by Nick who told me that the high premium coins will go up in value more than the spot price so I will get a tax advantage since Gold IRA distributions are taxed at the spot price. Now I know that’s not true because you can never get more than spot price when you sell your gold/silver bullion.

      He put pressure on me to make the purchase, despite huge premiums, by telling me that I may not get that price again because the mint would only produce so many coins that year and I could miss the opportunity to make a good investment. Well, that “good investment” turned out to be a huge financial loss for me! I was devastated when I realized that I might have jeopardized my family’s financial security during retirement, the very thing I was trying to protect. I finally decided not to be silent. I spoke with Nick recently about the fact that I was cheated but he had nothing to say. I followed up with an email but got no response. It’s ironic that I was scammed so badly on my Gold IRA investment, by a company that claims to be rated #1 Gold IRA company. Shame on them! It makes you wonder how AHG got that rating. DO NOT TRUST American Hartford Gold.

      Thanks for your vote!
      Bob increased rating by 4 stars.
      PriceStaff
      After a positive interaction with American Hartford Gold, Bob increased their star rating.

      Reviewed Jan. 29, 2026

      I sent my "representative" a simple e-mail asking for some clarification regarding the value of my account. I invested $500K just over a year ago... silver has quadrupled in value and gold has doubled... looking up my account with EQUITY TRUST, the value is listed as $700K. It doesn't look like this is at all accurate, so I e-mailed my rep (MACHI BLOCK) asking for clarification, and so far... NOTHING!! I am planning to invest a lot more in GOLD/SILVER, but I am afraid it will not be with American Hartford ...

      Thanks for your vote!
      Verified purchase
      Staff

      Reviewed Jan. 29, 2026

      Max and Christian, at AHG, provided patient, top-notch service while assisting me with transitioning into gold and silver IRAs. They made sure I understood the many benefits of doing business with American Hartford Gold (AHG). I highly recommend AHG, Max, and Christian.

      Thanks for your vote!
      Loading more reviews...

      American Hartford Gold Company Information

      Social media:
      Company Name:
      American Hartford Gold
      Company Type:
      Private
      Formerly Named:
      The Hartford Gold Group
      Address:
      11755 Wilshire Blvd., Ste. 1100
      City:
      Los Angeles
      State/Province:
      CA
      Postal Code:
      90025
      Country:
      United States
      Website:
      www.americanhartfordgold.com

      Media

      VIDEOS & IMAGES