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Lear Capital
Lear Capital
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Overall Satisfaction Rating
4.72/5
  • 5 stars
    751
  • 4 stars
    102
  • 3 stars
    25
  • 2 stars
    12
  • 1 stars
    16
Based on 906 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Lear Capital

ConsumerAffairs Accredited Brand

Since 1997, Lear Capital has been one of America’s leaders in precious metals investing with $2 billion in trusted transactions. Our mission is to ensure investors maintain a diversified strategy as we provide the tools needed to buy, sell and trade bullion, rare coins, and physical gold and silver - all backed by an “Investor-Friendly Service Guarantee”.

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957 Lear Capital Consumer Reviews and Complaints

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5 featured reviews
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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 13, 2018

Quick and simple. Crystal clear explanations of expectations for all involved, with no surprises or misunderstandings. I will buy again from Lear. Brian ** and Dana ** have their ducks in a row and communicated effectively to my level of competence. Real old fashioned Customer Service with good follow thru!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 13, 2018

I saw Lear Capital's advertisement on the FOX network and decided to purchase silver coins. I called them and spoke with Morrey **, one of their senior account executives. Morrey was very knowledgeable, professional and courteous as he guided me through the process of purchasing silver to meet my needs. I have conducted business with him on several occasions and look forward to giving him more of my business. I have recommended Lear Capital to several of my colleagues and told them to ask for Mr. ** who will provide excellent service and make them feel like they are his most important client.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 12, 2018

I was treated with dignity and respect, and promptness throughout the entire procedure. My questions were answered with clarity which pleased me and my wife. The order was placed as it was stated by your agent and we received it within the time that we were told we would. It all checked out to our satisfaction. We will definetly do any future investment transactions with him.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 11, 2018

Upon emailing Lear Capital I received a very quick response and soon talked to live advisor from Lear Capital who was very knowledgeable and helped me substantially with my purchase. I also received a follow-up call upon receiving my precious metals. Thanks again Lear capital for a great experience!

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 5, 2018

With my most recent investment everything went very smooth however my only comment is that I was surprised that I did was not contacted in any way regarding shipping and or receiving. I believe when I purchased silver before there was emails and/or a phone call during the tracking and delivery process. For me these investments are not a minor transaction so the notifications or calls are very reassuring. Overall a smooth transaction.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2018

Representatives were a little more aggressive than I like, almost to the point of me opting for a different firm. It could just be the nature of your business. Shipping took a while but I got my metals and all is well. Overall good experience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2018

I was very pleased with the explanation given, of what to expect with reference to my purchase. Everything that I was told was accurate and delivery was on time. All in all, my experience was excellent and there were no surprises. Thank you!

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2018

I had one order with Lear, the coins that were discussed and priced were not the coins received. We spoke of 2017 and 2018 coins. When the order arrived they were 2015 and 2012 coins, two of the highest mintage years. When they tried to make this right and again we spoke of different years, they again sent a high mintage year of 2016. The paperwork read they selected the years, other than what the original coins were that were spoke of. For me that is two strikes of dishonesty.

5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 13, 2018

As an individual investor I value professionalism, breadth of knowledge, respect and honesty in dealing with a firm such as Lear Capital and its representative(s). That, and more, I have experienced in my dealings with Lear Capital!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2018

I found everyone I had contact with at Lear Capital to be very informative, congenial, professional, and punctual in returning my calls. This is very refreshing. I would recommend Lear Capital to my friends and relatives.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2018

This was our first experience investing in silver. We valued the clear explanation of options available to us and the clear communications related to when our purchase would be shipped and received. Overall an excellent experience!

3 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2018

My wife and I have been saving for a long time, and we felt it would be wise to invest in precious metals of some kind. I went on the internet to research information, and became extremely frustrated with all the information overload and pressure to buy. I finally came across Lear Capital, and spoke with Mr. Raad **. I explained that I had less than novice experience and knowledge, but wanted to possibly invest in silver coins. We have been saving for over 8 years and felt it would be a wise move to better protect our savings at this time.

Mr ** was very helpful and patient in explaining the various options, and based on our circumstances and goals we followed his advise and bought 300 Canadian, 1.5 oz Silver, Grizzly Bear Coins. It was a little more than our $10,000.00 savings, but we trusted his advice. All the coins were delivered on time, and we were very happy to get them. Now that the butterflies have settled down (lol) we are saving again and would like to continue to purchase more in the future. We appreciate Mr. **'s advice and help, and as soon as we can we will be calling him again in the future.

.

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2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2018

It is a pleasure doing business with Lear Capital. Their website is easy to use and educational. Calvin ** is also great to deal with and has educated me and assisted me with purchases. I look forward to doing more business with Lear Capital.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2018

My personal experience with Lear capital was awesome. I needed to roll my 401 K over from my previous employer, I wanted something more than paper assets. Kelly ** answered my call and was very helpful to me in, investing in silver. As I did not have very much knowledge in silver she explained to me how the silver investment opportunities might really be a benefit for me. And with all the information she had given me, which was a lot she understood I needed to do a little research. I found after a couple of days that indeed this was the option for me. I am very grateful for the time Kelly ** spent with me and her patience, knowledge and understanding of my needs in rolling over my 401 K... Thank You Lear Capital for employing Kelly ** and her awesome integrity and the value of me as a customer.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 1, 2018

Was a little leary of buying silver. Don't have a lot of money but I have invested in other types of things, which did not give me any kind of return, but I'm happy to say that I feel really positive about the silver. Dana ** was very helpful and I know that I need to try and learn more about this market, which I'm trying to do. Definitely will try to buy more as time goes.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 31, 2018

A live person answered the phone immediately and this same individual who helped me on the phone was smart, kind, humorous and helpful! Thank you for helping me be able to log back into my account within minutes.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 31, 2018

I'm a small investor, and I've been treat exceptional by the employees of Lear. The reason I decided to deal with Lear is because they are in partnership with the huckabee show. The company you keep matters to me. I absolutely love the way they conduct their business. I'm also in the loop, I know exactly when and what is going on with my orders. I've have not had any problems whatsoever, and I appreciate that they have kept the process simple. And thank Jason who sends me emails to keep informed.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Oct. 26, 2018

I ordered some silver coins, but had some life changes. Needed the money back. I cancelled the order prior to being notified that any shipment had taken place. Two things happened from the two people I had contact with from Lear: one person called and left a message that they were going to get lawyers involved, and the other one called on a line that had 'no caller ID' and told me I had to accept their shipment. I do not agree with either assessment. I will admit I'm living in a house that gets very little cell reception so it has been difficult for them and myself to make contact to talk. We were able to email back and forth earlier, but apparently that isn't a medium they will use now.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 23, 2018

First Precious Metal Purchase - I trust What Terry told me at Lear Capital, because I have studied what's going in my own time. Things are changing in America and I feel I made the right purchase and Lear as my agent. When it comes time to sell back I know they will be there and treat me as a continued customer.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 22, 2018

I have no knowledge of coins. Raad explained in great details how to invest, strategies etc. I felt no pressure. He was patient with me. He made me feel confident. He continued to follow up. I received my shipment. My husband seemed pleased. I would recommend anyone to visit and think about investing.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Oct. 19, 2018

The sales person was 200% on his game. I have never purchased gold or silver before and knew very little. He was smooth and every time I questioned him, he had a quick answer that made me feel like if I didn't purchase as many coins has I could (20% of my savings), I would lose my money when the stock market crashes. He was extremely persistent and I am sure he did everything that he was trained to do. I originally contacted Lear because I wanted to buy silver bullion bars. He gave me multiple reasons why buying silver bars was a bad idea and I should buy numismatic coins. I told him I wanted to think about it and he told me that the coins were an exceptional deal and they would be gone by the end of the day.

After I signed the contract and before I sent my check the next morning, I called back and told the was willing to pay the penalty and wanted to cancel the order. He told me in a stern manner, that they had already placed the order and too late to cancel it. This, even though I had called back less than 24 hours. Yup, I went for it, line and sinker. One would think that at 69 years of age I would know better. They saw me coming and I was a fool. Nothing I can do now except wait for silver to go up enough for me to break even. Considering the steep premium, it will take years and I you should give that man a bonus! Meanwhile, even if I had other savings to invest in metals, I would not buy from Lear again. You function like slick car salesmen. Nothing more.

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8 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Oct. 16, 2018

Was very pleased with the overall experience. One thing that I did not like was that the representative did not mention the annual fees associated with the silver IRA. I was OK with the fees, just were not mentioned beforehand.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 12, 2018

Kelly really went above and beyond! She kept me up to date every step of the process. Kelly made sure all of my questions were answered. The was my first purchase of precious metals. By the end of the first call with Kelly I felt like a pro! Kelly informed me of what to expect in the buying process and what my options are for my metal in the future. Please tell Kelly thanks much from the ** family!

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Oct. 11, 2018

Worst experience I have ever had with a financial institute. After several e-mail requests, I'm still waiting for answers to my questions. Makes my opinion of Lear Capital very suspect. Next move will probably be legal action. I highly discourage anyone from dealing with Lear Capital.

12 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 9, 2018

I never ordered coins over the internet before. I saw a recommendation for Lear that spoke very highly of them. I gave them a try and was not disappointed. The order was processed promptly and the merchandise arrived early. I was very pleased.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 8, 2018

I am very pleased with the customer service I've been provided. Jody ** and Hemy have been excellent and very professional, giving me and explaining all the information I needed to make my decision. They have also been polite, patient and very friendly. Thank you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 5, 2018

Just have to say that my initial investment experience with Lear Capital has been excellent. Moreover, my informative discussions with Kelly ** has been much appreciated. I would highly recommend. Thank you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 29, 2018

I called regarding a modest investment in silver. Alex sent me an information packet, and when I called back, my order was done in minutes. The coins arrived as expected, and I am satisfied with my purchase.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 26, 2018

Excellent job in assisting in moving my IRS from a "Big Name" investment firm. Took about a week to get all of the sales completed and ready for transfer. Great in explaining program, benefits, risks, etc., and all of the legal stuff. Enjoyed dealing with the Lear team.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Sept. 26, 2018

I was very happy with all of the Lear Capital people. They treated me as if I was but 100k worth of precious metals even though I was far from it. One of the best experiences I have had dealing with people not meeting face to face. I would recommend them to anyone.

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Lear Capital expert review by Barbara Friedberg

Founded in 1997, Lear Capital is one of the leading dealers in precious metals in America. During its 17-year history, this company has transacted more than 2 billion dollars’ worth of precious metals.

  • Spot price: Regularly updated trading values of gold, silver and platinum are displayed on the right hand side of the company home page, making the information easy find.

  • Posted pricing: See exactly what is for sale and the price for each gold or silver coin with transparent pricing.

  • IRA rollover: Get information on when and how to rollover an existing IRA to allow for precious metal investment.

  • Price protection: If the price of gold in an IRA drops in the first 30 days, Lear Capital will adjust the amount of gold to meet the current value.

  • Signup bonus: New account holders may be eligible to receive a $500 bonus when they meet the conditions for the new account promotion.

  • Best for: This gold and precious metal investment company is best for retirees, savers and speculators.

Profile picture of Barbara Friedberg
Barbara Friedberg Personal Finance Contributing Editor

Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. Friedberg taught Finance and Investments at several universities. Her work has been featured in U.S. News & World Report, Investopedia, Yahoo!Finance and many more publications.

Lear Capital Company Information

Social media:
Company Name:
Lear Capital
Company Type:
Private
Year Founded:
1997
Address:
1990 S. Bundy
City:
Los Angeles
State/Province:
CA
Postal Code:
90025
Country:
United States
Website:
www.learcapital.com
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