APMEX Reviews

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Edited by: Jana Lynch

About APMEX

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Since 2000, APMEX has been a precious metals dealer specializing in coins, bars, rounds, bullion, seminumismatic and numismatic products and precious metal individual retirement accounts (IRAs) for U.S. and international customers. With no minimum or maximum order size and free shipping on domestic orders over $199, it is an affordable option for beginner and expert investors. APMEX guarantees orders to be processed and shipped within one business day, or you receive a $10 coupon.

Pros
  • No order minimums
  • AutoInvest program
Cons
  • Higher cost for PayPal and cards
  • Minimum $1,000 buyback

Helpful Reviews

San Diego, CA
Verified purchase
I placed an order for Silver, after 4 other rather large purchases with them. It's been more than 2 months and it hasn't shipped yet. Multiple times they changed the target shippi...

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Sequim, WA
Verified purchase
I have been purchasing Silver from Apmex for years. They always deliver a quality product as described on their website, and deliver on time! I have never had a complaint yet! The...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is APMEX?

APMEX is an Oklahoma City-based precious metals company that serves both domestic and international customers. It provides government-issued coins and bars, as well as jewelry, collectibles and investment-grade bullion items from more than 90 different mints and refineries around the world.

After you complete your second order through APMEX, you are eligible for the no-cost APMEX Club, which comes with benefits like early access to flash sales and an anniversary gift, depending on your membership tier. You will move up to different membership levels – unlocking more perks – the more orders you place, or if you hit a certain spending threshold.

APMEX also offers a seller’s program that’s open to everyone — not just past customers. It buys a wide range of bullion, numismatics, rare coins and currency, as long as it can authenticate the item. Shipping costs are deducted from your total, but for most sales, you will receive payment the business day after it arrives. APMEX requires its purchases to be at least $1,000, and it does not do not purchase raw ungraded pennies, jewelry items and unrefined precious metals, such as dust or nuggets.

How does APMEX work?

Prices are listed on APMEX’s website, with a live price ticker on the top of the page so you can know if you are purchasing at a good price. Customers can choose to check out after logging in to an account or as a guest. While there is no minimum or maximum purchase amount, APMEX does suggest contacting its sales department for orders larger than $500,000.

Opening an account with APMEX is free and can help you place trades faster and check your shipping status. You can enable APMEX’s AutoInvest program to set how often you invest in your favorite gold or silver products. While you can set which products you buy and how often, you cannot specify the dollar amount, so you will be charged whatever the asking price is during your scheduled buy.

MintDirect is a coin-grading service offered by APMEX. It ensures your coins stay in pristine condition in mint-sealed tubes. You will receive uncirculated, untouched pieces without any handling or searching.

APMEX products and services

APMEX has more than 40,000 products listed on its website, including coins, bars, rounds, bullion, and seminumismatic and numismatic products. APMEX also offers several IRA-approved metals for investing.

IRA-approved precious metals

APMEX sells IRA-approved products and works with your chosen custodian, though it does encourage using one of five preferred custodians. It has a dedicated IRA specialist to assist with new IRA accounts and investment purchases. Note that there is a minimum purchase of $2,000 for IRAs.

Gold

APMEX offers a variety of gold coins from mints worldwide, including American Gold Eagles, Canadian Gold Maple Leafs and South African Gold Krugerrands. Customers can also find gold bars from reputable mints, including PAMP Suisse, Credit Suisse and Johnson Matthey. Gold rounds, jewelry and notes are also available.

Silver

APMEX offers silver coins, including American Silver Eagles, Canadian Silver Maple Leafs and Mexican Silver Libertads. Silver bars are also available from reputable mints, including Engelhard, Johnson Matthey, and Sunshine Minting.

Platinum and palladium

Also available are platinum coins and palladium, including American Eagles, Canadian Maple Leafs and Australian Platinum Kangaroos. Both precious metals are available as bars and rounds.

APMEX fees

APMEX charges a flat shipping and handling fee of $9.95 per order for orders under $199. Orders over $199 ship free. You will also receive a 4% discount when you pay with a check, electronic check or wire transfer.

Cancellations are subject to a market loss policy plus a $35 cancellation fee. For accepted returns, bitcoin is refunded through BitPay at the rate of the time of the refund. A 5% restocking fee is applied to all credit card returns. Some returns or exchanges are also subject to a $50 restocking fee and market loss fee.

Additionally, customers can choose to have their non-IRA purchases stored securely with its partner, Citadel. Storage fees range from 0.45% to 0.55%, and annual fees range from $180 to $550.

APMEX FAQ

What forms of payment does APMEX accept?

APMEX offers many options to pay, though some payment methods cost less than others to use. You can use a credit or debit card, check, electronic check, wire transfer, PayPal or select cryptocurrency to complete your order. APMEX does not accept prepaid cards or money orders.

How long does it take for my APMEX order to ship?

Select domestic orders will ship as soon as the next business day after your payment has cleared. Other domestic orders can take up to three business days to ship. Typically, most domestic orders arrive within one to 10 business days and are fully insured while in transit.

What is APMEX's return policy?

Customer satisfaction is guaranteed. Returns must be initiated within seven business days through customer service. Items must be in the original packaging. Restocking fees and return shipping fees might apply. You might also pay a market loss fee.

Still have questions?

Is APMEX legit?

APMEX has been in business since 2000 and has sold more than 130 million ounces of gold and silver in more than 60 countries around the world. It has also purchased over $1 billion worth of precious metals. It partnered with Professional Coin Grading Service (PCGS) in 2020 to enhance its MintDirect program.

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APMEX Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePriceStaffRates

    Reviewed May 23, 2026

    APMEX is the ONLY bullion dealer that I buy from or recommend to others. Everything is always exactly as described or better. Prices are near or at spot and the coins haven't been searched for rarities except if sold as such. I buy only circulated pre-1965 silver coins. On the one occasion when I needed help putting together an unusual order, the phone rep was knowledgeable and went out of his way to save me money.

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    Punctuality & Speed

    Reviewed May 21, 2026

    APEX ALWAYS HAS GOOD INVENTORY AND QUICK SERVICE. I'VE HAD NO ISSUES AND DELIVERY IS ON POINT.

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      Reviewed April 19, 2026

      Good. They delivered on time and notified me that the package was delivered. I don't remember if a photo was taken or not. But I will suggest providing pictures of the delivered items.

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      Verified purchase
      Customer Service

      Reviewed March 11, 2026

      This year was the first time ordering or buying silver period! I was unsure about buying precious metals online. However, I'm pleased after receiving my orders. They have great reviews when it comes to the authenticity and quality of their metals. Some of the negative reviews come from customer service but, I'm more concerned about receiving fake metals.

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      Staff

      Reviewed March 1, 2026

      Very good and respectable company with great products handled with the best care and integrity. They are highly recommended and trustworthy. I never have any worries when I order from this company. I have only ordered silver products, but everything that I have received has been just as identified and in exceptional condition.

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      Verified purchase
      Refunds & PayoutsBilling

      Reviewed May 25, 2026

      I placed an order for in-stock items that never shipped. This was debited directly from my bank account, not a credit card. It has been over two months and have not received a refund, Truly disgraceful way of doing business. A legitimate business would either ship the items or issue a full refund.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 8, 2026

      It's been over a month since I placed my order. After multiple calls to APMEX, I initiated a search for missing mail with USPS myself as APMEX would not do it as policy was to wait longer, even though it was a 2-day delivery estimate according to tracking. My issue isn't with a missing package, that happens and it's not APMEX's fault, however, I expected a better response (any response actually) from APMEX representatives. I purchased my product on April 6th and today is May 8th. I don't have my product nor money but I do have another 3 week wait period for APMEX to begin its investigation... I've purchased from APMEX for almost 10 years but this experience will affect my purchasing habits with APMEX going forward.

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      Verified purchase

      Reviewed April 30, 2026

      I made a thousand dollar purchase and only received the $2 coin capsule. The packaging was intact, very hard to open. APMEX told me they reviewed the video and the items were packaged. Liars! Do not trust.

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      Customer Service

      Reviewed April 16, 2026

      Terrible experience, placed order for $100k, now 5 days in to no feedback, "management still reviewing the offer", no option to cancel the order w/o a $5k penalty. Called multiple times with a runaround. Should have paid more attention to the online terrible reviews.

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      PriceRates

      Reviewed April 14, 2026

      Great Products, Great Prices and Great Service....

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      APMEX Company Information

      Company Name:
      APMEX
      Year Founded:
      2000
      Address:
      226 Dean A. McGee
      City:
      Oklahoma City
      State/Province:
      OK
      Postal Code:
      73102
      Country:
      United States
      Website:
      www.apmex.com