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APMEX

APMEX
Overall Satisfaction Rating 2.33/5
  • 5 stars
    15
  • 4 stars
    3
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    21
Based on 39 ratings submitted in the last year

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    Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

    APMEX Reviews

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    Page 1 Reviews 0 - 10
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: July 13, 2020

    Everything this company said they would do - they did. Transparent sales information and accurate pricing along with correct shipping times make it simple to shop here. Regarding the products they sell, it's nice that they have a comprehensive selection. This allows us to expand our collection in multiple directions. We enjoy purchasing both bullion and numismatic items so it is a sort of one-stop-shop for us. Thanks, Donny F.

    8 people found this review helpful
    Rated with 4 stars
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    Verified Reviewer
    Original review: April 7, 2020

    The metals I ordered arrived very quickly and the price was lower than a lot of other places. I was surprised that they didn't do signature confirmation for my order to be on the watch if you order. The only negative was that they had an order minimum but their prices were very good comparably. They also had a good selection and stock in comparison to some other online stores that were sold out. If I need to purchase again, I will definitely check them out.

    14 people found this review helpful

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      Rated with 4 stars
      profile pic of the author
      Verified Reviewer
      Original review: April 1, 2020

      I love this company. They have always been fair and reasonable priced. However, they, as well as other bullion dealers around the country are overcharging way above spot. There is no oversight. When the spot went down, demand went up. Unfortunately, all bullion dealers didn’t freeze prices at the crash, they all went up as spot hit the floor. I could understand holding the premium during this crisis, but this looks similar to “price gouging” during a crisis. When we get on the other side of this crash, I question who I can trust.

      45 people found this review helpful
      Rated with 5 stars
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      Verified Reviewer
      Original review: March 20, 2020

      Their products are exactly as described. The website is easy to navigate, the purchasing process is fast, easy & secure. APMEX makes it possible for anyone, no matter what your budget allows, to buy precious metals by offering sizes & weights from 1/2 gram up to Kilos. They ship it to you carefully packed, & in very plain, discreet packaging. Mine arrived just a few days after ordering it. I'm a repeat customer & have been for several years now. I hope to do business with APMEX for many years to come.

      28 people found this review helpful
      Rated with 5 stars
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      Verified Reviewer
      Original review: Feb. 13, 2020

      Excellent selection of products and FREE shipping on orders $99+, you cannot beat that! Customer service is also very knowledgeable and helpful. The account portfolio tool is wonderful for keeping track of your assets. The website is easy to navigate and very user friendly. I have exercised the option to sell back to APMEX in the past but do not recommend doing this unless it's an emergency situation. The haircut on that practice will likely result in a 50%+ loss on investment. Overall, APMEX receives 5 full stars in my book.

      20 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 27, 2020

      Black Friday sale I was online at the start of the sale. 8:00 EST sharp. I added the bullion on sale in my cart, then I tried to proceed with checkout and I got "scheduled maintenance" a few times and other errors too. Then my cart went empty! Their website is a joke! If they can't run a sale in a more organised and fair way, I can't recommend to anyone to use their site. I will personally not use it anymore. Sorry, there are a bunch of other dealers that treat customers better.

      6 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 13, 2020

      Shabby shop. Does not stand behind their products. I purchased more than ~$1500 worth of merchandize from this outlet including silver coins and two coin display box. One of the display boxes are damaged in more than one places. The display box is of inferior quality. I request for a return for refund ($32). They refused citing their return policy. DO NOT SHOP AT ALL COST at this shabby outlet!!!

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 9, 2020

      It looks to me like this outfit has morphed into a shady business practice. They're giving me the run-around. I have been buying from them since 2012. Good riddance to this cumbersome and price outfit!

      8 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 9, 2020

      I bought a Gold Coin from APMEX, the coin never came or got lost in the mail. They asked me to fill a lost property report with the police. They did not do anything, even after I sent the report. I waited a month with no response. I file the charge with my credit card and the file papers like I signed for the receipt which is a lie. I lost my money and I wasted my time, very disappointed, I will never going to buy from them again. You should not buy too.

      19 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Oct. 29, 2020

      You would think that a company of this size would value their repeat clients (especially the ones they designate as VIP), but you would be extremely wrong.. I spent 4 hours going back and forth speaking to their customer service department, and no one seemed to know how to unlock my account.. Bottomline is, do not waste your time on these guys. You will save time and gray hair..

      14 people found this review helpful

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      APMEX Company Information

      Company Name:
      APMEX
      Year Founded:
      2000
      Address:
      226 Dean A. McGee
      City:
      Oklahoma City
      State/Province:
      OK
      Postal Code:
      73102
      Country:
      United States
      Phone:
      (800) 375-9006
      Website:
      www.apmex.com