4.0/5 (297 reviews)

Our Buyers Guide Top Picks:

Orion Metal Exchange

Orion Metal Exchange

Get Started
Author picture
Written by
Author picture
Edited by

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.0 out of 5
See all 297 reviews


This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Since 2000, APMEX has been a precious metals dealer specializing in coins, bars, rounds, bullion, seminumismatic and numismatic products and precious metal individual retirement accounts (IRAs) for U.S. and international customers. With no minimum or maximum order size and free shipping on domestic orders over $199, it is an affordable option for beginner and expert investors. APMEX guarantees orders to be processed and shipped within one business day, or you receive a $10 coupon.

    Pros & Cons


    • No order minimums
    • AutoInvest program


    • Higher cost for PayPal and cards
    • Minimum $1,000 buyback

    Bottom Line

    APMEX is an online precious metals site for both at-home investing and IRA investing. Its AutoInvest program makes it easy to build your investment gradually. APMEX buys various precious metals with a one-day payment guarantee.

    Top APMEX Reviews


    Bought from this company on the recommendation of our son, who has been a customer for years. Exceeded our expectations. Attention to detail was great. Had a bit of a problem orde...

    Read full review

    ... They always have a great selection, with many coins only they have access to. The box is usually a little big. So make sure your tracking your package and home at time of deli...

    Read full review

    Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

    What is APMEX?

    APMEX is an Oklahoma City-based precious metals company that serves both domestic and international customers. It provides government-issued coins and bars, as well as jewelry, collectibles and investment-grade bullion items from more than 90 different mints and refineries around the world.

    After you complete your second order through APMEX, you are eligible for the no-cost APMEX Club, which comes with benefits like early access to flash sales and an anniversary gift, depending on your membership tier. You will move up to different membership levels – unlocking more perks – the more orders you place, or if you hit a certain spending threshold.

    APMEX also offers a seller’s program that’s open to everyone — not just past customers. It buys a wide range of bullion, numismatics, rare coins and currency, as long as it can authenticate the item. Shipping costs are deducted from your total, but for most sales, you will receive payment the business day after it arrives. APMEX requires its purchases to be at least $1,000, and it does not do not purchase raw ungraded pennies, jewelry items and unrefined precious metals, such as dust or nuggets.

    How does APMEX work?

    Prices are listed on APMEX’s website, with a live price ticker on the top of the page so you can know if you are purchasing at a good price. Customers can choose to check out after logging in to an account or as a guest. While there is no minimum or maximum purchase amount, APMEX does suggest contacting its sales department for orders larger than $500,000.

    Opening an account with APMEX is free and can help you place trades faster and check your shipping status. You can enable APMEX’s AutoInvest program to set how often you invest in your favorite gold or silver products. While you can set which products you buy and how often, you cannot specify the dollar amount, so you will be charged whatever the asking price is during your scheduled buy.

    MintDirect is a coin-grading service offered by APMEX. It ensures your coins stay in pristine condition in mint-sealed tubes. You will receive uncirculated, untouched pieces without any handling or searching.

    APMEX products and services

    APMEX has more than 40,000 products listed on its website, including coins, bars, rounds, bullion, and seminumismatic and numismatic products. APMEX also offers several IRA-approved metals for investing.

    APMEX sells IRA-approved products and works with your chosen custodian, though it does encourage using one of five preferred custodians. It has a dedicated IRA specialist to assist with new IRA accounts and investment purchases. Note that there is a minimum purchase of $2,000 for IRAs.

    APMEX offers a variety of gold coins from mints worldwide, including American Gold Eagles, Canadian Gold Maple Leafs and South African Gold Krugerrands. Customers can also find gold bars from reputable mints, including PAMP Suisse, Credit Suisse and Johnson Matthey. Gold rounds, jewelry and notes are also available.

    APMEX offers silver coins, including American Silver Eagles, Canadian Silver Maple Leafs and Mexican Silver Libertads. Silver bars are also available from reputable mints, including Engelhard, Johnson Matthey, and Sunshine Minting.

    Also available are platinum coins and palladium, including American Eagles, Canadian Maple Leafs and Australian Platinum Kangaroos. Both precious metals are available as bars and rounds.

    APMEX fees

    APMEX charges a flat shipping and handling fee of $9.95 per order for orders under $199. Orders over $199 ship free. You will also receive a 4% discount when you pay with a check, electronic check or wire transfer.

    Cancellations are subject to a market loss policy plus a $35 cancellation fee. For accepted returns, bitcoin is refunded through BitPay at the rate of the time of the refund. A 5% restocking fee is applied to all credit card returns. Some returns or exchanges are also subject to a $50 restocking fee and market loss fee.

    Additionally, customers can choose to have their non-IRA purchases stored securely with its partner, Citadel. Storage fees range from 0.45% to 0.55%, and annual fees range from $180 to $550.


    What forms of payment does APMEX accept?

    APMEX offers many options to pay, though some payment methods cost less than others to use. You can use a credit or debit card, check, electronic check, wire transfer, PayPal or select cryptocurrency to complete your order. APMEX does not accept prepaid cards or money orders.

    How long does it take for my APMEX order to ship?

    Select domestic orders will ship as soon as the next business day after your payment has cleared. Other domestic orders can take up to three business days to ship. Typically, most domestic orders arrive within one to 10 business days and are fully insured while in transit.

    What is APMEX's return policy?

    Customer satisfaction is guaranteed. Returns must be initiated within seven business days through customer service. Items must be in the original packaging. Restocking fees and return shipping fees might apply. You might also pay a market loss fee.

    Is APMEX legit?

    APMEX has been in business since 2000 and has sold more than 130 million ounces of gold and silver in more than 60 countries around the world. It has also purchased over $1 billion worth of precious metals. It partnered with Professional Coin Grading Service (PCGS) in 2020 to enhance its MintDirect program.

    APMEX Reviews

    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful
    • Any

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about APMEX?
    • 4,246,216 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified Reviewer Verified Buyer
    Original review: May 6, 2023

    APMEX has the HIGHEST MARK UP on gold, silver, platinum and palladium. Compared with every other seller APMEX is the MOST EXPENSIVE for gold, silver, platinum and palladium. The customer service is ok.... They really are trying their best. I know this because I've had to reach out to them often with issues related to billing errors. But most importantly, APMEX is the MOST EXPENSIVE sellers of precious metals.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: April 13, 2023

    Apmex has delivered products as specified, on time, great tracking communication. However, the portfolio tool is deceptive in regard to “current value”. Portfolio tool shows acquisition cost and current value but current value is apmex’s retail selling price, not what your actual value is. Apmex won’t pay retail or even give spot value for your product that you have to sell.

    It’s relatively understandable that your product is valued at spot price; but why would anyone pay you retail price? AKA apmexs’ false impression your stuff is worth retail value. Portfolio tool does have a disclaimer in clear but small view to set the record straight. That’s how they get away with it. Since Apmexs’ current value of product is false once it’s in your hands… it really shouldn’t show it at all. It’s misleading regardless of the disclaimer.

    Be the first one to find this review helpful

    Not sure how to choose?

    Get buying tips about Gold Dealers delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified Reviewer
      Original review: Jan. 19, 2023

      I have used Apmex on several occasions with no issues. I did see one review where the coin was being shipped to the wrong address. That happened to me as I failed to update my address after a move. It was being shipped standard USPS, I called Apmex the next day to explain and they were really good about it. They put some kind of trace on it and got it shipped back to Apmex, it was then shipped out with the new address and all was good. Just delayed.

      3 people found this review helpful
      Verified Reviewer
      Original review: Nov. 28, 2022

      I go with a few major bullion retailers and Apmex is one of those. I always get my order in a prompt manner. The packaging of any bullion company is going to factor into the experience, and usually a vital aspect of security so that it doesn't get stolen or something. The sales section of the website is always helpful and they have an awesome selection.

      2 people found this review helpful
      Verified Reviewer
      Original review: Nov. 27, 2022

      This is was one of my yearly purchases from Apmex for silver and gold coins. They always have a great selection with many coins only they have access to. The box is usually a little big. So make sure your tracking your package and home at time of delivery or you suffer the chance the mailman just leaves your package next to the mailbox for any dirt bag to steal. Those are the times we live in now, not Apmex fault. All coins I've received from Apmex have been BU and well packed, just as advertised.

      3 people found this review helpful
      Verified Reviewer
      Original review: May 28, 2023

      I ordered a couple of coins to add to a set I’m working to complete. I got an email stating that the company has not delivered the coin. I like the fact that they follow up on my delivery. I will continue using this company.

      Be the first one to find this review helpful
      Customer increased Rating by 2 stars!
      profile pic of the author
      Verified Reviewer
      Resolution response: May 25, 2023

      Updated to 3 stars because they did at least provide the refund properly. Still only 3 instead of 5 because they removed any future purchases I make from their insurance, despite me being the victim. It will never sit right with me to punish the victim of a crime. I understand why from a business perspective I would no longer be eligible for it, but I also disagree with it as it was completely out of my control.

      Original review: May 24, 2023

      I have been a customer with APMEX since 2011 with no issues until this last month. Ordered some gold from them that was stolen in transit. Filed a police report and everything they asked me to do. They did say they would refund my money (still waiting for the refund as of this post) even though I sent them repeated emails that I wanted the product instead of the money. Despite my protest, they also told me that any future products I should order from them will not be covered under insurance. WHAT? It's not my fault the product was stolen, so why the heck am I being penalized? So now if I wanted to make any future orders from them, it's not covered under insurance, despite them (to my knowledge) not having caught the person that stole it. That doesn't make me feel very comfortable ordering from them again.

      What if it was an inside job? How am I to know that they didn't have someone in their facility steal it so they can make an insurance claim? I can't. They claim they will be having someone investigate, but I don't suppose I'll ever see the results of that investigation. The only other possibility is that was stolen by someone while in transit with the UPS, and again, I will probably never know.

      It is my opinion that they are not a company to be trusted if they are going to punish their consumers for mistakes the consumer did not make. Also, I did try posting a review on their website only to find out that their reviews are filtered. I doubt they would let anything through that paints an ounce of dissatisfaction. Get your metals elsewhere.

      2 people found this review helpful
      Verified Reviewer
      Original review: May 20, 2023

      I've had the pleasure of utilizing APMEX for multiple transactions, and their service has been consistently outstanding. The gold bars they offer are truly exquisite, displaying unparalleled craftsmanship. APMEX has earned my highest recommendation for their exceptional service and breathtaking products.

      Be the first one to find this review helpful
      Verified Reviewer
      Original review: May 1, 2023

      Delivered a day earlier than expected. Have dealt with them twice and very happy both times. Will be placing more orders. Love the packaging and the quality of the products. Everything delivered to me was as represented on the website.

      Be the first one to find this review helpful
      Verified Reviewer
      Original review: May 1, 2023

      Placed order and received the order within a few days. APMEX doesn't have e-check as a payment option, so I had to use Paypal. Other than that, it was a nice experience. I would like to see the payment options expanded like some of their competitors.

      Be the first one to find this review helpful

      Quick and easy. Get matched with a Gold IRA partner.

        Loading more reviews...

        APMEX Company Information

        Company Name:
        Year Founded:
        226 Dean A. McGee
        Oklahoma City
        Postal Code:
        United States

        Check out our buyers guide top picks

        Our Buyers Guide Top Picks:

        Orion Metal Exchange

        Orion Metal Exchange

        Get Started