Augusta Precious Metals Reviews

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Edited by: Tammy Burns

About Augusta Precious Metals

Augusta Precious Metals is a gold and silver dealer offering both cash purchases and precious metal IRAs. You can choose from several depositories to store your precious metals, and it has multiple custodian options, too. Augusta provides lifetime customer support for your gold and silver investments.

Pros
  • Lifetime customer support
  • Three custodian options
  • Transparent purchase information
  • Bulk precious metals discounts available
Cons
  • No online orders
  • $50,000 minimum for orders

Helpful Reviews

Laurel, MS
Verified purchase
I was looking for a company to move my IRA into gold and silver. I contacted several companies, some with high pressure salesmen, some with sales pitches with “free gold or silver...

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Powell, OH
Verified purchase
The Zoom call I attended was planned very well with a combination of video, slide show, and 1:1 chats. The information was very helpful, and my questions were honestly and clearly...

Read more

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is Augusta Precious Metals?

Augusta Precious Metals is a Wyoming-based gold IRA dealer that can help you set up a self-directed IRA and send IRS-approved precious metals to secure depositories located throughout the country and in Canada. Augusta Precious Metals also offers cash purchases if you want home delivery.

The company provides educational information for investors on its website, including market news, videos and a required minimum distribution (RMD) calculator. The company also offers a free webinar for potential investors who have saved $100,000 or more.

Augusta donates a portion of its net proceeds to K9s for Warriors.

How does Augusta Precious Metals work?

Setting up a self-directed IRA with Augusta Precious Metals lets you invest in gold, silver and other precious metals in a tax-advantaged way for retirement. There are three steps to opening a gold or silver IRA with Augusta Precious Metals:

  • Open an IRA: Augusta Precious Metals works with three gold IRA custodians, and it can help you set up your self-directed retirement account. Custodian options include Equity Trust, GoldStar Trust Company and Kingdom Trust.
  • Fund the account: If you have an existing 401(k), IRA or another retirement account, you can roll over funds from those accounts into your new self-directed IRA.
  • Buy gold or silver: You can then purchase precious metals for your IRA. Augusta sends your gold or silver to the Delaware Depository or another secure location in one of several cities around the country.

Augusta has a $50,000 minimum for orders, so you’ll need at least that much to start investing.

Augusta Precious Metals also offers lifetime support for your account. This means if you have questions about your account or need further information, you have access to a company agent whom you can speak to directly. The agent works with you to connect you to the appropriate people within Augusta Precious Metals.

Augusta Precious Metals products

Augusta Precious Metals offers the following gold and silver products:

  • Gold and silver coins: You can purchase gold and silver outside of an IRA and choose an approved storage facility, or have it shipped securely to your home.
  • Gold and silver IRA: Augusta Precious Metals can walk you through the process of using eligible coins as part of your retirement portfolio.

Augusta Precious Metals pricing

There are no management fees with a self-directed Augusta IRA, but you’ll pay custodian and storage fees. Augusta says its custodians charge $250 for the first year and $200 each year after that.

The cost of the actual gold and silver you can buy varies based on current gold and silver spot prices and market rates for premium coins. However, Augusta is transparent about its ask-to-bid differential on purchases, fees and transaction statuses.

Augusta Precious Metals FAQ

Where does Augusta Precious Metals store gold?

Augusta Precious Metals partners with depositories in:

  • California
  • Delaware
  • Idaho
  • Massachusetts
  • Nevada
  • New York
  • North Dakota
  • Ohio
  • Ontario
  • Utah

The company’s preferred depository is located in Delaware, though, and there’s some conflicting information about its depository options on its website.

How much does it cost to open a gold IRA with Augusta Precious Metals?

Other than the purchase prices of the precious metals themselves, you’ll pay setup, custodian and storage fees for the first year of your IRA. Fees for your first year cost $250.

Can I see my gold in person?

It depends on the depository. You can try to make an appointment to travel to the depository and see your precious metals in person, but the depository may not let visitors in.

Where is Augusta Precious Metals located?

Augusta’s corporate headquarters is in Casper, Wyoming, but it has a satellite office in Beverly Hills, California.

Still have questions?

Do we recommend Augusta Precious Metals?

Augusta Precious Metals is a viable option if you’re interested in opening a gold IRA, and it offers free resources to help you make sense of the process. Experienced gold IRA owners might also appreciate the company’s bulk purchase discounts and lifetime customer service. It’s helpful that Augusta discloses its order minimum, but having to spend at least $50,000 on each order can be difficult for many investors.

Augusta Precious Metals Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed May 5, 2026

    Augusta Precious Metals is a A+ company with suburb and knowledgeable staff. I would recommend to anyone that is looking to invest in silver and gold. I was really nervous at first because our first time investing in precious metals. After participating in webinars with staff it really helped us to gain knowledge and now we feel comfortable with our investment. We are looking forward to our future with the Augusta Precious Metals staff.

    Thanks for your vote!
    Augusta Precious Metals
    Response from Augusta Precious Metals
    Cynthia, thanks so much for your review. It’s understandable to feel nervous the first time you invest in precious metals. That’s why Augusta Precious Metals provides education and support, so customers can feel comfortable with retirement savings decisions. We look forward to being here for you.
    Sincerely,

    The Augusta Customer Care Team

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      Verified purchase
      StaffTransparency

      Reviewed March 28, 2026

      I have been considering gold for several years now, and finally took the time to research the right fit when choosing who we purchased gold and silver from. I went in unsure. Worried. I’m not sure if it was the right choice for me at this time. After the meetings with the various advisors going through every step answering all my questions I knew they were the perfect choice for us. I believe if you’re serious in purchasing gold or silver Augusta precious metals will be the perfect fit for you. They are extremely professional and very transparent with every step of the process.

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      Augusta Precious Metals
      Response from Augusta Precious Metals
      Marti, thank you so much for this heartfelt review. It’s to your credit that you took time to dig into gold IRA information and feel confident about this retirement protection step. We’ll be here with the same transparency and support whenever you need us.
      Sincerely,

      The Augusta Precious Metals Customer Care Team

      Verified purchase
      Customer ServiceStaffTransparency

      Reviewed March 20, 2026

      I have been so impressed with the customer service and knowledge of all the employees of Augusta Precious Metals that I have come in contact with. I was doing a rollover to invest in Gold and Silver. With little knowledge of the process, they help my hand through the entire process. They were very transparent from beginning to end. They are very eager to share their knowledge with you and answer all your questions. I really enjoyed each process they take you through, where you meet different experts along the way. They have really made this whole experience of opening a precious metals IRA enjoyable! I would highly recommend using Augusta Precious Metals to open a gold and silver IRA.

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      Augusta Precious Metals
      Response from Augusta Precious Metals
      Tracy, thank you so much for this amazing review. It’s really to your credit that you took the time to learn about gold IRAs and stayed engaged through all the steps — that’s so important to feel confident about retirement protection using precious metals. We appreciate your recommendation and look forward to continuing to support you.
      Sincerely,

      The Augusta Precious Metals Customer Care Team

      Verified purchase
      StaffTransparency

      Reviewed March 19, 2026

      Overall good experience. Representatives were clear and relayed the information effectively. Recommendation: During the first orientation(s) provided at the end it is mentioned by representative the following are the next steps such as Equity, order placement etc. I would have like a more detailed explanation of that step. Ex. In the Equity step, I would have liked to know that this step is to explain the process and how it works. In addition we could open an account and it could a 2-3 step process. If you choose it can be opened after the orientation. We will need the following information to complete the process etc.

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      Augusta Precious Metals
      Response from Augusta Precious Metals
      Hello, Andrew. Thank you for taking the time to share this thoughtful feedback. It’s helpful to hear what worked well and where more detail would have improved the experience. We will pass this on to members of the team who are able to make any changes to improve the process. We look forward to assisting you throughout your precious metals retirement protection journey.
      Sincerely,

      The Augusta Precious Metals Customer Care Team

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 28, 2026

      Augusta Precious Metals was great for initial information request and follow thru with a scheduled presentation for a complete awareness of the entire process I was looking for to make an informed decision. So far, all contacts and presenters were courteous, knowledgeable, and personable in communication all around. I had a great experience as compared to others. I would highly recommend Augusta Precious Metals if this were the market you're into.

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      Augusta Precious Metals
      Response from Augusta Precious Metals
      Thanks so much, Octavio. It means a lot to our entire precious metals team that you were able to get the information you needed. We're committed to that same level of service for the lifetime of your account. We like knowing we're helping people protect their retirement with metals.
      Sincerely,

      The Augusta Precious Metals Customer Care Team

      Verified purchase
      Staff

      Reviewed May 13, 2026

      They are excellent. They answered all of my questions and put me at ease. I highly recommend them for your investment choice. I had many questions and they provided expert advice. Their employees are educated and articulate. If you are looking for a quality company to represent your retirement you will not be disappointed.

      Thanks for your vote!
      Augusta Precious Metals
      Response from Augusta Precious Metals
      John, thank you for this generous review. Asking questions is exactly what retirement investors should do before opening a gold IRA. Augusta Precious Metals focuses on providing clear, transparent information so you can feel confident about your decision.
      Sincerely,

      The Augusta Customer Care Team

      Profile pic of the author.
      Staff

      Reviewed May 6, 2026

      The presentation was thorough and very well done. It was really informative and they had a good sense of the questions I had. I like their clear and straightforward 5% spread plan as opposed to the offers of other companies. I will very likely move forward with them when I rollover my 401K to a gold IRA in July.

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      Augusta Precious Metals
      Response from Augusta Precious Metals
      That 5% spread is definitely important, Jason. Augusta Precious Metals is all about transparent pricing and gold IRA education so retirement investors can compare options without pressure. Thanks very much for your thoughtful review, and we’ll be ready to help when the time comes.
      Sincerely,

      The Augusta Customer Care Team

      Verified purchase

      Reviewed April 16, 2026

      I used a different precious metals dealer for my previous 401K rollover and I was so disappointed in how they treated me and failed to explain to me how it all worked. Then I found Augusta Precious Metals and WOW...What a difference!!

      Thanks for your vote!
      Augusta Precious Metals
      Response from Augusta Precious Metals
      Steven—quite a contrast. Glad you gave it another shot and it felt right this time. Augusta Precious Metals walks people through gold IRAs in a clear, straightforward way so they're comfortable making their own calls about retirement savings. Appreciate you sharing this.
      Sincerely,

      The Augusta Precious Metals Customer Care Team

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed March 18, 2026

      Excellent customer service. Staff are well-groomed to ensure your needs are met. Very punctual and professional. Had difficulty with a 25k Roth IRA that went missing x two years and they were able to track it down for me. Compassionate and understanding group. Hard to believe anyone is doing business with more class than Augusta Precious Metals. Top notch.

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      Augusta Precious Metals
      Response from Augusta Precious Metals
      Daniel, thank you so much for taking the time to write this review. We’re very happy the team was able to track down the missing Roth IRA funds and get things back on course. We appreciate your generous words about the Augusta Precious Metals gold IRA team.
      Sincerely,

      The Augusta Precious Metals Customer Care Team

      Verified purchase
      StaffTransparency

      Reviewed March 6, 2026

      The pre purchase education on precious metals investment is commendable. The effort taken by the Augusta Precious Metals and support staff to educate the consumer and walk them through the process, with the pros and cons, is highly commendable. The entire process was transparent and the knowledge and demeanor of the staff excellent.

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      Augusta Precious Metals Company Information

      Company Name:
      Augusta Precious Metals
      Website:
      www.augustapreciousmetals.com