Red Rock Secured
Overall Satisfaction Rating
5.00/5
  • 5 stars
    11
  • 4 stars
    0
  • 3 stars
    0
  • 2 stars
    0
  • 1 star
    0
Based on 11 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Red Rock Secured

ConsumerAffairs Unaccredited Brand

Red Rock Secured is here to help our customers grow their IRA portfolios. We have been in the investment and financial services industry since 2009 and have served thousands of clients since then. At Red Rock Secured, we make sure that we are aware of what our customers want and need. Our goal at Red Rock is to provide our customers with the best investment options in order to best customize their account to their needs. Contact us today to learn more about investing with us!

Select stars to rate your experience
Very dissatisfied with the experience
Dissatisfied with the experience
Satisfied with the experience
Happy with the experience
Would recommend to a friend
Last updated: Sept. 19, 2017

11 Red Rock Secured Consumer Reviews and Complaints

Filter by:
Any
Verified Reviewer Verified Buyer
Original review: Sept. 19, 2017

We worked Sean ** and found him to be extremely knowledgeable in understanding the precious metals market and pros and cons for different decisions. He's definitely a good communicator and just from his conversation alone makes you feel like you can trust him in any situation. We look forward to having him and his team as consultants with our investments going forward.

Verified Reviewer Verified Buyer
Original review: June 18, 2017

When working with Red Rock Secured, I first worked with Cody **. He was outstanding and very patient in helping me understand the steps for converting an IRA. He assisted me with each step of the process and took time to explain why each step was needed and what the result would be. I also worked Sean ** for some of the deeper technical questions and found him to be extremely knowledgeable in understanding the precious metals market and pros and cons for different decisions. The combination of Cody and Sean was outstanding and made me feel very comfortable in my steps to procure precious metals for a retirement account. I would highly recommend this company as I believe it would be hard to find another company in this business that cares as much about customer experience as the employees at this company do. It's obvious that this is one of their core values and something they take very seriously.

Get expert advice delivered right to your inbox

We try to avoid the fluff and deliver tips and guides that really matter

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
Unsubscribe easily whenever you want
Verified Reviewer
Original review: May 1, 2017

I was looking for silver bullion to round out the collection, and I've known and trusted the founders of Red Rock Secured. They take into account everything in my whole portfolio and then help to fill it out rather than just tell me the regular deal on the block. I called up looking for something specific, but I ended up going mostly all silver. They always take care of us and that's why we deal with them.

Verified Reviewer
Original review: April 25, 2017

Every time I call Red Rock Secured I always get directed to an ACTUAL person. I don't know about everyone else but I do get irritated being answered to an automated message and then pressing number after number until I can speak with an actual representative. I was fortunate enough to work with Kevin James. He was very helpful and provided me a direct number anytime I require any assistance even after making a purchase. Highly recommend.

Verified Reviewer
Original review: April 25, 2017

After having been at my new job for almost a year, I began to worry about the growth of my 401(k). I looked for alternatives and was directed to Red Rock Secured by a workmate. After working with Frank **, I really feel as though I have set myself up for a stronger retirement plan with gold. Frank clearly explained the process and made the rollover procedure pain-free. Red Rock and Frank ** have given me a bit more confidence in my future. Not only would I recommend them to a friend/co-worker... I already have.

How do I know I can trust these reviews about Red Rock Secured?
  • 964,102 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Verified Reviewer
Original review: April 20, 2017

My husband and I like to buy gold and silver coins for investment that he keeps in our safety deposit. They're something that I can hold on to myself. I heard that my friends who started a company when I was still little were starting a new company. Of course, it's the company I would go with because I can trust them. Red Rock Secured had a rep contact me and I told him how much I wanted to invest and what I was looking for. They steered me to a couple of different options and broke it down for me, what would make the most sense and how I would be getting revenue for my investment. Jarred followed up with them to go ahead and do it.

Even their employees that followed up with me that I don't know were all super friendly and helpful. Especially when I called back with questions when I went and did my own research about gold and silver coins. They handled all of my questions sincerely and professionally. They gave me a whole rundown then, I could take it to Jarred and we went from there on our decisions. It came within days which made me feel good. Also, one of their employees followed up to make sure the coins would come in. It was such a quick process without any hassle and everybody was so helpful that I didn't even have much to say. It was awesome.

I've put recommendations all over my Facebook. Some people were asking where I was putting my money into coins and I said that Red Rock is the company that I last used and that they were super sweet with me and they didn't make me feel like an idiot when I was asking about certain things, which was nice. I didn't feel like I was getting the runaround because I know some of them and I felt like everybody kept me a priority. Also, I really like that they continued to follow up with me and made sure that I was happy and confident in my investment.

View more
Verified Reviewer
Original review: April 18, 2017

Awesome experience with Red Rock! This is a great company with employees who care. I have worked with Cody on several occasions in transferring my IRA to physical Gold and Silver. Cody explained each step and made sure I understood each one before proceeding. Not once did I feel pressured into making any decisions until I was ready. I highly recommend Red Rock Secured.

Verified Reviewer
Original review: April 18, 2017

My experience with Red Rock Secured has been fantastic! I've been able to exercise some financial options I wasn't aware I had. In particular, Cody has been especially helpful. He was clear and concise, and easy to contact, which is good for me since I'm a busy guy. I will recommend Cody and Red Rock to everyone I know.

Verified Reviewer
Original review: April 18, 2017

When calling into any company you always hope for the best but somehow end up disappointed. NOT HERE! Top notch service. They treat you like a real person and are extremely helpful. I'm so happy with my experience with Red Rock Secured and will definitely be sending people their way.

Verified Reviewer
Original review: April 17, 2017

Cody was so great to work with. He helped me with every step of the process. He was very patient and helped facilitate transferring my IRA into physical silver. My purchase was catered to my specific investment goals and he was very attentive to getting me the best deal possible. I am very happy with Cody and Red Rock, I would recommend them to anyone.

Verified Reviewer
Original review: April 12, 2017

I wanted an investment option that's secure and safe. I went to Red Rock and I told them what I was looking for and my budget, and they helped me walk through it. I ended up buying some silver. Their salespeople were very nice, very honest and they are a solid people. They did a really good job and I appreciate them. My investment has definitely helped my retirement plan.

Red Rock Secured Company Information

Company Name:
Red Rock Secured
Year Founded:
2009
Address:
4640 Admiralty Way, #423
City:
Marina Del Rey
State/Province:
CA
Postal Code:
90292
Phone:
(844) 824-5051
Website:
redrocksecured.com