The Gold Financial Group Reviews

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Edited by: Matt Zane

About The Gold Financial Group

The Gold Financial Group is a precious metals dealer based in the Los Angeles area. Clients can purchase gold and silver coins, bars and ingots online and have them shipped directly to their homes. The company can also provide storage for an additional fee. The Gold Financial Group also partners with custodial partners to help clients set up and fund precious metals individual retirement accounts (IRAs).

Pros
  • Competitive pricing
  • Guaranteed product quality
  • Storage options
  • Buyback available
Cons
  • Current prices not listed online
  • Fees for canceled orders

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is The Gold Financial Group?

The Gold Financial Group, based in Simi Valley, California, was established in 2013 and has over 40 years of combined experience in precious metals. The company is primarily a precious metals dealer specializing in bullion coins, bars and ingots as well as numismatics (collectible coins).

The company also helps clients set up self-directed IRAs (SDIRAs) by working with custodial partners. The Gold Financial Group then acts as an intermediary to move and store approved precious metals into these accounts.

How does The Gold Financial Group work?

As a client, you can purchase precious metals and numismatics directly from the company’s website. After you choose a product, you’ll select “get a quote,” where you’ll be prompted to enter your name, email address, phone number and requested quantity. A representative will then contact you with the current list price.

When you confirm your order at this price, you’ll enter into a legally binding agreement and must submit your payment within a specified amount of time. This is typically 72 hours for a wire transfer and five days for other forms of payment, like check or money order. Your purchase can either be sent directly to you within 28 days, or you can request the company store your precious metals for an additional fee.

The Gold Financial Group products

The Gold Financial Group sells precious metals online. In some cases, it will also buy back gold and silver from its clients, but this is on a case-by-case basis.

  • Gold and silver: Physical gold and silver coins and bars are sold directly from the company. Both bullion and numismatic coins are available.
  • Precious metals IRAs: Although the Gold Financial Group does not hold or manage IRAs, it does assist clients who wish to open one. These precious metal IRAs (also called gold IRAs) are a subset of a traditional IRA that allows IRS-approved precious metals to be invested. Clients can also transfer funds from an existing retirement account and roll them into a newly opened gold IRA.

The Gold Financial Group pricing

The Gold Financial Group sets prices in real time based on fair market value, and when you receive a quote, it must be confirmed within three minutes to lock in the price. You then have a set period to send in payment, and if you fail to do so you may be charged a fee and your order may be canceled. In addition, you may encounter other costs, such as:

  • Shipping: Customers must pay shipping charges for purchases under $199, but shipping insurance is covered by the company on all packages.
  • IRA fees: Clients with gold IRAs may have to pay transaction, storage and management fees.
  • Storage: The Gold Financial Group can arrange storage for your precious metals for an additional fee.
  • State sales tax: Depending on the state you’re in, there may be sales tax that’s added to your order, though some states exclude bullion coins from this.

Is The Gold Financial Group legit?

Yes, the Gold Financial Group is a legitimate company that’s been a precious metals dealer for over a decade. The company provides professional assistance setting up and maintaining gold IRAs, only works with IRS-approved depositories and offers competitive pricing on gold and silver. It also guarantees all its products for authenticity and offers a seven-day, money-back guarantee on all first purchases.

The Gold Financial Group FAQ

What metals does The Gold Financial Group offer?

The Gold Financial Group sells gold and silver directly from its website.

Where does The Gold Financial Group store my precious metals?

The company uses affiliated or independent depositories to store clients’ precious metals, including the Delaware Depository.

Can I set up an IRA with The Gold Financial Group?

The Gold Financial Group can help you set up an SDIRA with a custodial partner, but the company does not hold or manage the IRA itself. Instead, it can handle all the paperwork, help transfer funds from an existing IRA for rollover accounts and coordinate storage with an IRS-approved depository.

The Gold Financial Group Reviews

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    How do I know I can trust these reviews about The Gold Financial Group?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed June 29, 2025

    Things went very smoothly with The Gold Financial Group when I transferred my 401k into gold. I worked with an attentive representative who explained everything clearly, making me feel comfortable with the process. Most of the transaction occurred online and their website is straightforward. However, I encountered a bit of confusion and delay with paperwork related to my withdrawal, which required me to fill out several forms online. During this time, I struggled to receive timely responses from customer support, despite leaving several messages and sending texts. Eventually, I received emails regarding the completed forms, but I would've preferred more direct communication. Despite this drawback, I'd still recommend Gold Financial Group.

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      Verified purchase
      Price

      Reviewed June 29, 2025

      I kept hearing about The Gold Financial Group on the radio for about a year before deciding to act. I had always been interested in investing in gold, and after they explained the process to me, it felt like a secure decision. The transition was smooth; I transferred my 401k into gold, and they were helpful throughout. They communicated with my company, confirmed my identity, and ensured everything processed efficiently.

      The investment has given me a sense of security. While gold prices can fluctuate, I feel confident that its long-term value provides stability. I can access or test my investment whenever I want, which adds peace of mind. Overall, my experience with Go Financial Group has been positive, and I would definitely recommend them.

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      Verified purchase
      Customer ServiceSales & MarketingStaff

      Reviewed June 27, 2025

      Gold and silver have been tried and true forever like they're a tangible thing versus other people who are playing the market like Russian roulette sometimes, “Something bad happened.” And the market goes crazy. It's like, "Why people? Why crush the economy?" My husband, after thorough research, came across Michael from The Gold Financial Group, whose reputation sealed the deal for us. Michael’s genuine nature and expertise made us confident in our choice.

      The process of purchasing gold and silver was streamlined by the team at The Gold Financial Group. Although there was a learning curve on my end, helped by Michael's patience in explaining everything, I found the experience to be straightforward. Transitioning assets into a metals IRA was an additional step, but they handled everything seamlessly.

      Communication has been effortlessly smooth. Despite being in a different time zone, their responsiveness was commendable, whether through calls or text messages. Their service surpassed my expectations; it's exceptional. Michael, though the owner, took the time to answer my novice questions, providing personalized attention that tends to be rare. It's not just a one-time interaction; I've continued to reinvest due to this enduring relationship built on trust.

      In my eyes, The Gold Financial Group deserves high praise. I wholeheartedly recommend them to friends and family each weekend, confident in their unmatched service and dedication. If asked, I would stress the emphasis they place on service over heavy advertising, making them a commendable choice for anyone interested in the realm of precious metals investing.

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      Verified purchase
      Customer ServiceStaff

      Reviewed June 15, 2025

      I was researching options in Google for investing in gold and precious metals and I came across Gold Financial Group. Then, I received a call from them. Wanting to safeguard my hard-earned wealth from market volatility, investing in gold seemed like a sound step for ensuring financial security. The persuasive nature of their representative further reinforced my decision to choose the Gold Financial Group over other companies.

      The customer service I've received has been commendable; they delivered on all their promises to me. If I decide to make another purchase in the future, they will certainly be my first point of contact. The overall experience left me satisfied, and I would readily recommend them to others considering such investments.

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      Verified purchase
      Customer ServiceStaff

      Reviewed June 14, 2025

      I tried to explore investing in precious metals with The Gold Financial Group, largely due to my husband hearing about their services on a Christian radio show. We recognized that metals like gold and silver tend to retain or increase in value over time, unlike cash, which can depreciate. This insight motivated us to consider a gold IRA.

      During the process with The Gold Financial, I found the team to be friendly and quite helpful. Discussing our preferences between gold and silver was straightforward, and the group was always easy to contact when we had questions.

      Overall, my experience with them has been positive, given their customer service and support.

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      Verified purchase

      Reviewed June 28, 2025

      The possibility of a different president made me look into the gold IRA. My experience thus far has been positive and smooth, without any issues needing improvement.

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      Verified purchase
      Staff

      Reviewed June 19, 2025

      Michael has been professional in every aspect. He is honest and straightforward. Doesn't pull punches. When I have questions he has answers. If he is unsure or doesn't know the answer to a question he says so and then will research until he finds a satisfactory accurate answer. Michael is 100% trustworthy.

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      Verified purchase
      Customer Service

      Reviewed June 4, 2025

      I called Michael ** and he patiently explained the benefits of diversifying my portfolio with precious metals. I had an old 401K just sitting around and not really growing. Michael walked me through the process of converting my 401K to a precious metal IRA. I’m so glad I called Michael at the Gold Financial. My IRA was opened on February 2024 and Michael still checks up on me. I consider Michael a Friend.

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      Verified purchase
      Staff

      Reviewed June 4, 2025

      Mike has always been easy to work with through Gold Financial. He has been a great help and I would recommend the group to anyone. He is always very friendly and very knowledgeable in precious metals. He has been a great help in guiding us to the next step in the process each time we. Work with him. He is well versed also in guiding us with what metals to purchase or sell.

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      The Gold Financial Group Company Information

      Company Name:
      The Gold Financial Group
      Address:
      2655 First St., Ste. 250
      City:
      Simi Valley
      State/Province:
      CA
      Postal Code:
      93065
      Country:
      United States
      Website:
      thegoldfinancialgroup.com