Sanctuary Metals

Sanctuary Metals Reviews

5.0
14 reviews
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About Sanctuary Metals

Sanctuary Metals specializes in precious metal investments through cash purchases and self-directed individual retirement accounts (SDIRAs). It offers a range of products, including coins and bullion, with secure storage options available for both purchase methods. Sanctuary Metals states it’s committed to transparency and personalized service.

Pros
  • No minimum investment requirement
  • 100% online coin purchasing
  • Free shipping on all orders
  • 24/7 online chat support
  • Direct contact with owner
Cons
  • IRAs require phone contact
  • $30 setup fee for IRAs
  • Annual storage fees ($225-$275)
  • Higher fees for segregated storage

What is Sanctuary Metals?

Sanctuary Metals assists individuals in diversifying their financial portfolios through the sale of precious metals. It provides these metals via cash purchases and self-directed individual retirement accounts (SDIRAs).

Sanctuary Metals offers gold, silver, platinum and palladium as bullion or a variety of coins. It also offers free shipping on all purchases, whether through delivery to your home or an IRS-approved storage facility.

Sanctuary Metals serves clients both within the U.S. and internationally. Clients benefit from direct contact with the company owner rather than customer service agents or middlemen.

How does Sanctuary Metals work?

Sanctuary Metals provides access to investing in precious metals through both cash purchases and self directed individual retirement accounts (SDIRAs). Here’s how each process works:

Cash purchases

  1. Explore product options: Visit the Sanctuary Metals website to browse various coin types in gold, silver, platinum and palladium.
  2. Choose your products: Add your selected coins to your cart and proceed by clicking the checkout button.
  3. Complete your purchase: While you can view and purchase coins 100% online, Sanctuary Metals prefers clients to complete purchases over the phone, especially if the purchase amount exceeds $1,000.

    Luke Losinsky, the CEO of Sanctuary Metals, said: "I have just found (phone purchasing) to be better for the customer. That way, we can explain which product would be best for them and their situation. Once we agree upon a product, we create an invoice for them and they can pay either by check or wire transfer while we walk them through every step."

  4. Receive your metals: After your purchase is confirmed, your coins can be shipped directly to you, with free shipping for all cash purchases, including international orders.

Self-directed individual retirement accounts (SDIRAs)

  1. Call Sanctuary Metals: Start by calling 949-861-7727, Monday through Friday from 9 a.m. to 8 p.m. Eastern. You can also arrange a phone appointment on a Saturday or Sunday by contacting Sanctuary Metals via email (info@sanctuarymetals.com) or online chat (available 24/7, though response times may vary).
  2. Complete your application: Once on the phone, you’ll be directed to the website where you can fill out your application.

    Losinsky, the CEO, told ConsumerAffairs: “We want to emphasize that we will be holding the customer's hand through the whole process. That way they feel comfortable and understand exactly what they're doing.”

    Potential clients can also email Sanctuary Metals to request a link to the online application. However, the final setup will require a phone conversation.

  3. Fund your account: After your application is approved, you’ll need to provide funding for your account. Clients can roll over funds from eligible accounts, such as 401(k)s. Once the account is open, the trust company will handle the rollover paperwork and communicate with your previous custodian.
    Note that a one-time account setup fee of $30 is required, along with an annual fee ranging from $225 to $275, depending on your storage preference.
  4. Finalize your purchase: After funding your account, Sanctuary Metals will help you purchase your selection of precious metals. These can be delivered directly to you or stored in an IRS-approved depository. The company charges a low spread of 1% to 3% on all sales, including IRA purchases.

Sanctuary Metals products

Sanctuary Metals offers a diverse selection of precious metal products to meet various investment needs. Customers can choose from different types of coins and bars, each with its own unique characteristics and appeal. The table below provides a brief description of each product type along with examples of available options.

Sanctuary Metals pricing

Sanctuary Metals charges a premium (or spread) of 1% to 3% on all products, including those entered into self-directed individual retirement accounts (SDIRAs). For SDIRAs, a one-time account setup fee of $30 is required. An annual fee of $225 applies for nonsegregated storage (where your precious metals are stored with those of others), while segregated storage (where your items are stored separately) incurs a fee of $275.

If a customer rolls over more than $50,000 into an SDIRA, Sanctuary Metals will cover the first three years of fees by crediting their account with precious metals equal to the fee amount.

Sanctuary Metals offers a variety of precious metal products, with pricing that varies based on factors such as the type of metal and current market conditions. It provides free shipping on all products, both within the U.S. and internationally, regardless of whether your precious metals are shipped directly to you or to an IRS-approved storage facility.

Is Sanctuary Metals legit?

Yes, Sanctuary Metals is a legitimate precious metals dealer and self-directed individual retirement accounts (SDIRAs) administrator. Losinsky, the CEO, stated: “We prioritize our clients' needs and strive to provide them with the best service possible.”

This commitment is reflected in Sanctuary Metals’ guarantees, including a buyback guarantee that allows customers to sell their precious metals back to it if needed. Sanctuary Metals is a good option for customers looking for a personalized investing experience with direct access to the company owner.

Sanctuary Metals FAQ

What metals does Sanctuary Metals offer?

Sanctuary Metals offers a range of precious metals, including gold, silver, platinum and palladium.

Where does Sanctuary Metals store my precious metals?

Sanctuary Metals offers storage options in IRS-approved depositories. Clients can choose between segregated storage, where their metals are stored separately, or nonsegregated storage, where their metals are stored with those of other customers. Alternatively, clients can choose to have their metals shipped directly to their homes.

How long does it take to set up an IRA with Sanctuary Metals?

Setting up a self-directed individual retirement account (SDIRA) with Sanctuary Metals can be completed in as little as 24 hours.

Can I purchase gold online with Sanctuary Metals?

Yes, customers can purchase gold and other precious metals online through the Sanctuary Metals website. For purchases totaling $1,000 or more, the company strongly recommends completing your transaction over the phone.

Sanctuary Metals Reviews

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    How do I know I can trust these reviews about Sanctuary Metals?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Transparency

    Reviewed Jan. 7, 2025

    Finding a company whose values align with mine was a game-changer. This precious metals dealer focuses on ethical practices, something I deeply appreciate. They're transparent about their sourcing, which is crucial for me as an investor concerned about sustainability. Investing with them felt like contributing to a better world while securing my financial future. Their dedication to doing business the right way has made every transaction a reaffirmation of my investment philosophy.

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      Verified purchase
      Staff

      Reviewed Jan. 5, 2025

      Rolling over my IRA into precious metals seemed like a daunting task until I encountered this company. They made the transition feel secure and straightforward. Their team was patient, explaining the nuances of an SDIRA, from tax implications to the benefits of owning physical gold and silver. The process was smoother than I anticipated, with all the bureaucratic hurdles handled by their knowledgeable staff. Now, I feel my retirement is more secure, backed by tangible assets that have stood the test of time. The peace of mind this has brought me is priceless.

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      Sanctuary Metals
      Response from Sanctuary Metals

      Dear Casper,

      Thank you for giving us the opportunity to help secure your retirement. It was a pleasure working with you.

      Verified purchase
      Price

      Reviewed Nov. 1, 2024

      Good prices and local. Got to meet with Luke the owner in person and he presented the physical products to me. It was nice to be able to see the coins in person to get an idea of what I was buying. I got Gold and Platinum proof coins and some silver coins. Thinking of buying more Silver next. Recommended for people interested in Gold and other metals great place to invest with.

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      Sanctuary Metals
      Response from Sanctuary Metals

      Charles,

      We are looking forward to next time and it was a pleasure meeting you and your wife.

      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 31, 2024

      I rolled over my TSP I had from the military into a Self Directed IRA that Sanctuary Metals opened for me. I wanted to own physical Gold and Silver. I received a phone call from Sanctuary Metals after I requested information from their website. I spoke with Luke a couple times before I pulled the trigger on the rollover. I had a lot of questions and he made sure to answer all of them and gave me time to make my decision. I just turned 90 and having someone to look after my money and help me manage my investments is exactly what I was looking for. I had no idea how a rollover worked until I spoke with Luke. I feel a lot more comfortable and happy that my money is invested in a real tangible asset I can pass down to my children. Great company and Great people! Donald.

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      Sanctuary Metals
      Response from Sanctuary Metals

      Donald,

      Thank you so much for sharing your experience with Sanctuary Metals! We're thrilled to hear that Luke and our team were able to provide you with the support and guidance you needed to make this important decision. It's our priority to ensure our clients feel comfortable and confident in their investments, especially when it comes to something as significant as a retirement rollover. We understand that navigating these processes can be complex, and we're committed to making it as clear and straightforward as possible. We're also delighted that you appreciate the value of investing in physical gold and silver. It's a time-tested way to preserve wealth and pass on a tangible legacy to your loved ones.

      We truly appreciate your trust in Sanctuary Metals. Thank you for letting us support you and your family on your financial journey.

      The Sanctuary Metals Team

      Verified purchase
      Customer ServicePriceStaffTransparency

      Reviewed Oct. 31, 2024

      I purchased Gold American Eagle Proof Coins inside of my SDIRA. I got a price that was the best I could find on the proof coins. I was scared of keeping my money in Fidelity and was worried about the stock market crashing. I worked with Luke and he was very helpful and knowledgeable. He sends me weekly updates about Gold and keeps me up to date with everything that's going on in the markets. I recommend Sanctuary Metals. The prices and customer service are unbeatable!

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      Sanctuary Metals
      Response from Sanctuary Metals

      Thanks Jerry. It was great working with you as well!

      Verified purchase

      Reviewed Jan. 14, 2025

      I've dealt with various metal dealers, but none have matched the quality and authenticity of this company's products. Every piece I've purchased has been of the highest standard, backed by certifications that instill confidence. Their focus on quality assurance has made my collection not just an investment but a source of pride. Their service has set a benchmark for what I expect in this market.

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      Verified purchase
      Transparency

      Reviewed Jan. 13, 2025

      In an industry where ethical practices can be overlooked, this company stands tall. Their commitment to responsible sourcing and transparency in how they operate was a deciding factor for me. Investing here felt like aligning my financial goals with my ethical standards. They've proven that you can achieve profitability without compromising on principles, which is a rare find.

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      Verified purchase
      StaffTransparency

      Reviewed Jan. 13, 2025

      I had a query about my platinum investment, expecting a standard response. Instead, I received a comprehensive explanation, complete with market insights that added value to my understanding. This kind of service is rare, showing they care about their clients beyond the sale. Their engagement has not only resolved my immediate concerns but has also built a foundation of trust for future dealings.

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      Verified purchase
      Transparency

      Reviewed Jan. 13, 2025

      Transitioning my 401k into an SDIRA felt like navigating a minefield, but not with this company. They took the complexity out of the equation, providing clear guidance and handling all the paperwork. Their support throughout the process was exceptional, making what could have been a stressful experience feel like a seamless transition. Now, my retirement feels more fortified, knowing it's backed by assets with intrinsic value.

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      Verified purchase
      Customer Service

      Reviewed Jan. 11, 2025

      When market conditions dictate urgency, this company's response time is phenomenal. I needed silver quickly, and they delivered, literally and metaphorically. My order was processed and shipped with such efficiency that I had my investment in hand when it mattered most. Their ability to move fast while maintaining accuracy and communication is something I've come to rely on. It's clear they understand the pulse of the market.

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      Sanctuary Metals Company Information

      Company Name:
      Sanctuary Metals
      Website:
      sanctuarymetals.com