Sanctuary Metals Reviews
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About Sanctuary Metals
Sanctuary Metals specializes in precious metal investments through cash purchases and self-directed individual retirement accounts (SDIRAs). It offers a range of products, including coins and bullion, with secure storage options available for both purchase methods. Sanctuary Metals states it’s committed to transparency and personalized service.
- No minimum investment requirement
- 100% online coin purchasing
- Free shipping on all orders
- 24/7 online chat support
- Direct contact with owner
- IRAs require phone contact
- $30 setup fee for IRAs
- Annual storage fees ($225-$275)
- Higher fees for segregated storage
What is Sanctuary Metals?
Sanctuary Metals assists individuals in diversifying their financial portfolios through the sale of precious metals. It provides these metals via cash purchases and self-directed individual retirement accounts (SDIRAs).
Sanctuary Metals offers gold, silver, platinum and palladium as bullion or a variety of coins. It also offers free shipping on all purchases, whether through delivery to your home or an IRS-approved storage facility.
Sanctuary Metals serves clients both within the U.S. and internationally. Clients benefit from direct contact with the company owner rather than customer service agents or middlemen.
How does Sanctuary Metals work?
Sanctuary Metals provides access to investing in precious metals through both cash purchases and self directed individual retirement accounts (SDIRAs). Here’s how each process works:
Cash purchases
- Explore product options: Visit the Sanctuary Metals website to browse various coin types in gold, silver, platinum and palladium.
- Choose your products: Add your selected coins to your cart and proceed by clicking the checkout button.
Complete your purchase: While you can view and purchase coins 100% online, Sanctuary Metals prefers clients to complete purchases over the phone, especially if the purchase amount exceeds $1,000.
Luke Losinsky, the CEO of Sanctuary Metals, said: "I have just found (phone purchasing) to be better for the customer. That way, we can explain which product would be best for them and their situation. Once we agree upon a product, we create an invoice for them and they can pay either by check or wire transfer while we walk them through every step."
- Receive your metals: After your purchase is confirmed, your coins can be shipped directly to you, with free shipping for all cash purchases, including international orders.
Self-directed individual retirement accounts (SDIRAs)
- Call Sanctuary Metals: Start by calling 949-861-7727, Monday through Friday from 9 a.m. to 8 p.m. Eastern. You can also arrange a phone appointment on a Saturday or Sunday by contacting Sanctuary Metals via email (info@sanctuarymetals.com) or online chat (available 24/7, though response times may vary).
Complete your application: Once on the phone, you’ll be directed to the website where you can fill out your application.
Losinsky, the CEO, told ConsumerAffairs: “We want to emphasize that we will be holding the customer's hand through the whole process. That way they feel comfortable and understand exactly what they're doing.”
Potential clients can also email Sanctuary Metals to request a link to the online application. However, the final setup will require a phone conversation.
- Fund your account: After your application is approved, you’ll need to provide funding for your account. Clients can roll over funds from eligible accounts, such as 401(k)s. Once the account is open, the trust company will handle the rollover paperwork and communicate with your previous custodian.
Note that a one-time account setup fee of $30 is required, along with an annual fee ranging from $225 to $275, depending on your storage preference. - Finalize your purchase: After funding your account, Sanctuary Metals will help you purchase your selection of precious metals. These can be delivered directly to you or stored in an IRS-approved depository. The company charges a low spread of 1% to 3% on all sales, including IRA purchases.
Sanctuary Metals products
Sanctuary Metals offers a diverse selection of precious metal products to meet various investment needs. Customers can choose from different types of coins and bars, each with its own unique characteristics and appeal. The table below provides a brief description of each product type along with examples of available options.
| Product | Description | Additional Info/Example |
|---|---|---|
| Bullion | Standardized bars and ingots of precious metals, valued primarily for their metal content | Available in gold, silver, platinum and palladium |
| Seminumismatic coins | Produced in limited quantities; may appreciate in value beyond their metal content | American Gold Eagle, American Silver Eagle, Canadian Maple Leaf, Australian Kangaroo |
| Numismatic coins | Collectible coins with significant value due to rarity, historical significance or collector demand | American Gold Eagle, Canadian Maple Leaf, American Silver Eagle |
| Proof coins | High-quality coins with a polished finish, often produced in limited quantities for collectors | American Gold Buffalo Proof, American Silver Eagle Proof, Australian Kangaroo Proof |
| Private coins | Produced by private mints; may not have the same historical significance but can hold value | Sunshine Minting rounds, specialty pieces from local mints |
| Self-directed individual retirement accounts (SDIRAs) | A type of retirement account that allows individuals to invest in a broader range of assets, including precious metals, rather than just stocks and bonds | Bullion and coins available in gold, silver, platinum and palladium |
Sanctuary Metals pricing
Sanctuary Metals charges a premium (or spread) of 1% to 3% on all products, including those entered into self-directed individual retirement accounts (SDIRAs). For SDIRAs, a one-time account setup fee of $30 is required. An annual fee of $225 applies for nonsegregated storage (where your precious metals are stored with those of others), while segregated storage (where your items are stored separately) incurs a fee of $275.
If a customer rolls over more than $50,000 into an SDIRA, Sanctuary Metals will cover the first three years of fees by crediting their account with precious metals equal to the fee amount.
Sanctuary Metals offers a variety of precious metal products, with pricing that varies based on factors such as the type of metal and current market conditions. It provides free shipping on all products, both within the U.S. and internationally, regardless of whether your precious metals are shipped directly to you or to an IRS-approved storage facility.
Is Sanctuary Metals legit?
Yes, Sanctuary Metals is a legitimate precious metals dealer and self-directed individual retirement accounts (SDIRAs) administrator. Losinsky, the CEO, stated: “We prioritize our clients' needs and strive to provide them with the best service possible.”
This commitment is reflected in Sanctuary Metals’ guarantees, including a buyback guarantee that allows customers to sell their precious metals back to it if needed. Sanctuary Metals is a good option for customers looking for a personalized investing experience with direct access to the company owner.
Sanctuary Metals FAQ
What metals does Sanctuary Metals offer?
Sanctuary Metals offers a range of precious metals, including gold, silver, platinum and palladium.
Where does Sanctuary Metals store my precious metals?
Sanctuary Metals offers storage options in IRS-approved depositories. Clients can choose between segregated storage, where their metals are stored separately, or nonsegregated storage, where their metals are stored with those of other customers. Alternatively, clients can choose to have their metals shipped directly to their homes.
How long does it take to set up an IRA with Sanctuary Metals?
Setting up a self-directed individual retirement account (SDIRA) with Sanctuary Metals can be completed in as little as 24 hours.
Can I purchase gold online with Sanctuary Metals?
Yes, customers can purchase gold and other precious metals online through the Sanctuary Metals website. For purchases totaling $1,000 or more, the company strongly recommends completing your transaction over the phone.
Sanctuary Metals Reviews
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- 4,643,722 reviews on ConsumerAffairs are verified.
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Reviewed April 3, 2025
Sanctuary Metals has been a fantastic choice for my retirement savings. Morgan helped me roll over my 401(k), and she was amazing—always patient and happy to explain things in detail. The process was smooth, and my silver arrived in just a few days, which was way faster than I’d hoped. Over the last year, I’ve seen some impressive returns, and it’s been exciting to see my investment grow. The 1% fee is a huge perk—it’s the lowest in the industry, and it’s saved me money from the start. I called their support team once with a question about my delivery, and they were so quick and kind, it was impressive. Sanctuary Metals genuinely cares about its customers, and it’s clear in every interaction. If you’re thinking about metals, this is the company to choose—I’m thrilled with my decision!
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Reviewed March 25, 2025
wisely.
Reviewed March 25, 2025
Switching my IRA to Sanctuary Metals was one of the best financial moves I’ve made. Luke handled my rollover, and he was patient, walking me through each step so I never felt lost. What stood out was how quickly my silver bars arrived—less than a week from start to finish! I’ve been with them for about a year now, and the returns on my investment have been fantastic, especially with gold prices climbing. Their 1% fee is unbeatable—I compared it to several competitors, and no one comes close. I had a question about my delivery once, so I called their support team, and they were so responsive, answering everything in minutes. It’s clear Sanctuary Metals prioritizes its customers, and that kind of trust is hard to find in this industry. I’d recommend them to anyone looking to secure their future with metals.
Reviewed March 19, 2025
Sanctuary Metals is the real deal. Their customer service is phenomenal—every interaction feels personal and supportive, which I really value. They have the lowest fees in the industry, which was a huge plus when I compared them to others. Setting up my self-directed IRA was so easy; they guided me through every step, and it was done in a flash. I sold some silver back to them, and the process was seamless—quick, fair, and hassle-free. Sanctuary Metals offers incredible value and service, making them my top pick for precious metals.
I’ve had a fantastic experience with Sanctuary Metals. The customer service is top-notch—friendly, professional, and always ready to assist. Their fees are the lowest in the industry, which saved me a lot compared to other companies I looked at. Setting up my SDIRA was a breeze; they made it simple with clear instructions and fast service. When I sold some gold back to them, it was so easy—they offered a great price and paid me quickly. Sanctuary Metals is affordable, reliable, and customer-focused, and I’m so glad I chose them.
Reviewed Oct. 31, 2024
I rolled over my TSP I had from the military into a Self Directed IRA that Sanctuary Metals opened for me. I wanted to own physical Gold and Silver. I received a phone call from Sanctuary Metals after I requested information from their website. I spoke with Luke a couple times before I pulled the trigger on the rollover. I had a lot of questions and he made sure to answer all of them and gave me time to make my decision. I just turned 90 and having someone to look after my money and help me manage my investments is exactly what I was looking for. I had no idea how a rollover worked until I spoke with Luke. I feel a lot more comfortable and happy that my money is invested in a real tangible asset I can pass down to my children. Great company and Great people! Donald.
Donald,
Thank you so much for sharing your experience with Sanctuary Metals! We're thrilled to hear that Luke and our team were able to provide you with the support and guidance you needed to make this important decision. It's our priority to ensure our clients feel comfortable and confident in their investments, especially when it comes to something as significant as a retirement rollover. We understand that navigating these processes can be complex, and we're committed to making it as clear and straightforward as possible. We're also delighted that you appreciate the value of investing in physical gold and silver. It's a time-tested way to preserve wealth and pass on a tangible legacy to your loved ones.
We truly appreciate your trust in Sanctuary Metals. Thank you for letting us support you and your family on your financial journey.
The Sanctuary Metals Team
Reviewed April 8, 2025
its customers, and it’s why I’d recommend them to anyone. They’ve earned my trust, and I’m excited to keep investing with them!
Reviewed March 28, 2025
Sanctuary Metals made my switch to precious metals a total success. Robbie helped me roll over my 401(k), and he was so easy to work with—explained everything clearly and made it stress-free. My silver arrived in under a week, which was a huge relief since I’d worried about delays. Over the last year, I’ve seen some really solid returns, and it’s been a smart move for my future. The 1% fee is a standout—it’s the lowest I’ve found, and it’s saved me a lot. I called their support team once with a question about my account, and they were so quick and kind, it left me impressed. Sanctuary Metals genuinely cares about its customers, and it’s why I’d recommend them to anyone. They’ve earned my trust, and I’m excited to keep investing with them!
Reviewed March 27, 2025
I’d been meaning to diversify my savings, and Sanctuary Metals made it happen Effortlessly. Luke was my contact, and he was so thorough—walked me through the Rollover step-by-step and made sure I felt confident. My gold arrived in just a few days, Which was way faster than I’d expected. Over the last year, I’ve seen some amazing returns, And it’s been a huge weight off my shoulders. Their 1% fee is the lowest I’ve come across, And it’s a big reason I chose them over others. I called their support team once to ask about Adding more metals, and they were so quick and friendly—it was a great experience. Sanctuary Metals really cares about its customers, and it’s not just talk—they prove it with Their service. I’d recommend them to anyone looking to invest smartly!
Reviewed March 27, 2025
I rolled over my old retirement account with Sanctuary Metals, and it was the best decision. Morgan was my point of contact, and she was so helpful—answered all my questions and kept me in the loop throughout. My gold arrived in just a few days, which was way quicker than I’d expected. I’ve been with them for a year, and the returns have been phenomenal—my portfolio’s never looked better. The 1% fee is the lowest I’ve found, and it’s a huge reason I picked them. I called their support team once to ask about tax implications, and they were so quick to respond with clear answers. Sanctuary Metals really cares about making this process smooth and profitable for their customers, and it’s why I’d recommend them to anyone. They’ve earned my trust completely!
Reviewed March 27, 2025
Sanctuary Metals made rolling over my 401(k) so much easier than I expected. Morgan was my guide, and she was fantastic—always patient and happy to explain things when I got confused. The process was seamless, and my silver arrived in just a few days, which was a huge bonus. Over the last year, I’ve seen some really strong returns, and it’s been a relief to have a tangible asset like this. Their 1% fee is the lowest I’ve come across, and it’s a big reason I went with them. I called their support line once with a question about my delivery tracking, and they were so quick to help—super polite too. Sanctuary Metals genuinely cares about making this a positive experience for their customers, and it shows in every interaction. I’d recommend them to anyone without hesitation!
Sanctuary Metals Company Information
- Company Name:
- Sanctuary Metals
- Website:
- sanctuarymetals.com