JM Bullion Reviews

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About JM Bullion

JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.

Visit www.jmbullion.com
Pros
  • No order minimums for most payment methods
  • Do-it-yourself buyback program
Cons
  • Higher cost for using PayPal or card
  • Minimum $1,000 buyback

Helpful Reviews

New York, NY
Verified purchase
Customer service is still great. However, I was disappointed that the minimum purchase to receive free shipping was increased to $499 from $199. Now, for my smaller purchases I'm ...

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Portland, OR
Verified purchase
I bought a 1921 Morgan silver dollar at a great price for an investment for years down the road. Love the fact that JM Bullion doesn’t have a minimum order limit like other companies...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is JM Bullion?

JM Bullion is a precious metals retailer specializing in the sale of gold and silver coins, rounds and bars. It offers a wide selection of products sourced from mints around the world.

Its website allows customers to purchase physical gold and silver 24/7 from anywhere in the world. Additionally, JM Bullion offers a do-it-yourself buyback program that allows customers to sell back precious metals any time of day without needing to talk to a live person. This is useful for locking in a good sale price outside of business hours.

The JM Bullion website features plenty of educational resources, such as market updates, charts and articles written by experts in the field of precious metals, as well as frequently asked questions pages.

How does JM Bullion work?

Customers can shop at their own convenience with or without an account through JM Bullion’s website. Alternatively, customers can also call during business hours to place orders or for assistance.

Select from a variety of precious metals, including popular investment options like gold and silver coins, as well as gold jewelry and copper rounds. Payment can be made via debit or credit card, ACH, wire transfer, check, Google or Apple Pay, PayPal, Klarna or cryptocurrency.

Costs vary based on your purchase method. For example, customers paying with paper check, electronic check, wire transfer or crypto enjoy a 3% to 4% discount. Your method of purchase also limits how much product you can buy at once. Limits range from $30,000 for Klarna payments to $2 million for clients using cryptocurrency.

After shipment is complete, customers receive tracking information that allows them to monitor their order’s progress until it arrives at their doorstep securely and discreetly packaged. All packages are insured while en route to your home.

JM Bullion products and services

JM Bullion offers free shipping on orders over $199, as well as secure vault storage for those who require extra security when storing their precious metal holdings. The company’s product selection includes coins minted by the U.S., Canada, Australia, Austria, South Africa and China, as well as a vast array of silver rounds.

Precious metals IRA

JM Bullion provides its customers with an option to invest in precious metal IRAs through its partnership with New Direction Trust Company. Customers can invest in gold, silver, platinum and palladium for their IRAs.

Gold

JM Bullion offers gold from around the world in the form of coins, bars, notes, rounds and jewelry.

Silver

Find silver options from around the world in the form of coins, bars, notes and rounds. You can also purchase silver bullets and silver statues.

Platinum

Platinum bars and coins are also available; some are IRA-approved products.

JM Bullion fees

JM Bullion’s product prices are based on the live spot prices plus a premium that reflects each item’s origin, uniqueness and dealer cost. Once your cart advances to checkout, you will lock in that price for 10 minutes. JM Bullion offers additional discounts when you purchase items in bulk.

Canceled or returned orders will be charged a market loss fee, which is the amount of money the company loses because your order did not go through. This fee covers the company against changing prices of the product.

Fees to set up a precious metals IRA depend on the custodian you select. Expect a setup fee, an annual fee and a storage fee. JM Bullion partners with New Direction Trust Company to provide custodianship services.

JM Bullion FAQ

How can I sell my gold and silver to JM Bullion?

JM Bullion offers a do-it-yourself buyback service, available 24/7 without the need to contact a specialist. The company sets a $1,000 selling minimum and issues payment within a week of receiving your items.

What are the payment options for JM Bullion?

JM Bullion offers a wide selection of checkout options, though some will affect your purchase price and maximum purchase amount. Payment options include electronic and paper checks, wire transfers, debit and credit cards, cryptocurrency, PayPal, Klarna, Apple Pay and Google Pay.

Where does JM Bullion ship from?

Although JM Bullion is based in Texas, all orders are shipped out of its Las Vegas fulfillment center.

Still have questions?

Is JM Bullion legit?

JM Bullion has been in business for 15 years and has sold over $10 billion worth of precious metals. Its website hosts over 400,000 customer reviews. All purchases are insured when shipped, so you are covered if anything happens to your package while it’s en route. JM Bullion’s site also displays a live precious metal price ticker so you can buy with confidence.

JM Bullion Reviews

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    How do I know I can trust these reviews about JM Bullion?
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    Page 1 Reviews 0 - 35
    Verified purchase
    PriceStaffRates

    Reviewed Aug. 3, 2026

    I ordered 25 random-year American Silver Eagle proof coins and 25 random-year certified MS69 American Silver Eagles from JM Bullion. I was very pleased with the selection and overall value I received. The proof coins included dates ranging from the first year of issue through modern releases, with several useful additions to my collection. The certified coins included both NGC and PCGS examples, older dates, anniversary labels, and several First Strike coins.

    After cataloging all 50 coins and comparing my purchase prices with current listings and available price-guide values, I believe I received a genuinely good deal—particularly on the proof coins. The MS69 coins were also competitively priced, and some of the dates and labels added collector interest beyond their silver content. Random-year products naturally involve some uncertainty about the dates and labels received, but this order exceeded my expectations in variety and overall value. I would gladly purchase these products from JM Bullion again.

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      Verified purchase

      Reviewed Aug. 1, 2026

      I’ve received a few orders from your website and every time it arrives on time and in great condition. Being that I am a small buyer compared to most that do this I appreciate that you sell oz of silver and grams of gold for people like me. I do wish the threshold for the free shipping were a little lower so I could retain more value for my purchases, but I get it.

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      Verified purchase
      PriceRates

      Reviewed July 31, 2026

      I've made several purchases online with only two companies and JM you will forever will be my #1 choice, the other company begins with C and sounds like Coins T V. Twice I was not impressed 1st they sent me a roll of Dimes that was damaged. They won't claim responsibility. The second time I ordered a Morgan that was supposed to be uncirculated, it has scratches on the face and neck that are very noticeable. You are my forever goto from here on out. You have a great selection at reasonable prices. I Praise You. 👏 I like the discreet packaging 📦 And timely service. You are A+ in my book. THANK YOU. 😊

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      Verified purchase
      Customer ServicePunctuality & SpeedStaffTimeliness

      Reviewed July 7, 2026

      Every order has always been great. Christmas was a little crazy with my order and was late but that’s understandable. The last order was great. Customer service was very helpful and I was very thankful they didn’t seem to mind when I called them a couple times the same day cause I didn’t understand about the Marilyn Monroe notes the silver and the gold ones. Thank you customer service. You're polite kind and know your job. Thank you. Lisa **.

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      Verified purchase
      CoverageSales & Marketing

      Reviewed July 5, 2026

      I took a chance on a random year 1/4 oz coin for which there was a promotion, but no guarantees with respect to condition. The gamble paid off. The beautiful coin that arrived was a 2024 Canadian Buffalo which must've been in BU condition or better since it was still covered in the hermetically sealed plastic. The orders I've received have often been better than what I expected. Thank you JM Bullion.

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      Price

      Reviewed Aug. 6, 2026

      JM Bullion provides a great variety of products with lots to choose is hard to make a decision but I found a series beautiful gold partial weight pieces worth a collection, highly recommended. The on-line buying process is pretty straightforward with minimal delays on delivery.

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      Sales & MarketingOnline & App

      Reviewed Aug. 5, 2026

      Got exactly what I ordered. Felt safe ordering my precious metals from the app.

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      Verified purchase
      Punctuality & Speed

      Reviewed Aug. 5, 2026

      Purchasing silver was easier than I thought. Shipping was very fast. Only a few days for me in Ca. The silver arrived in a plain shipping box and was safely packed. Overall, I had a great experience and will buy from again.

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      Verified purchase
      Staff

      Reviewed Aug. 3, 2026

      I have been a JM customer for several years now. Every time I buy, I am confident JM will take care of me and my order. My items always arrive faster than expected, in discrete packaging. I have never had a reason to complain or be concerned. JM is where I will continue to buy peace of mind, one ounce at a time.

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      Verified purchase
      PricePunctuality & SpeedStaffRates

      Reviewed Aug. 2, 2026

      As always, excellent service, accuracy, and impressive speed - another professional bullion transaction! Thanks JM Bullion. The retail prices were competitive and the silver bars are beautiful.

      -Rickey

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      Verified purchase
      PricePunctuality & SpeedStaffRates

      Reviewed Aug. 2, 2026

      Dealing with JM is always a pleasure. Prices are good, service is excellent and shipping is lightning fast. Highly recommend. If physical gold/silver is going to be part of your portfolio JM Bullion is the way to go.

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      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed Aug. 2, 2026

      Easy and quick delivery. Everything packaged well and when usps lost a package JM was quick to resolve and send back out. A place I have recommended to family. Been collecting off and on for few years now. Prices are competitive with other places and selection carries all the main products a person starting out would need.

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      Verified purchase
      Sales & MarketingPunctuality & SpeedStaff

      Reviewed Aug. 2, 2026

      It’s always a great experience ordering products from JM. Easy process and excellent quality. Quick and fast. I love the sales that JM has as well. This would be the best place to start buying if you’re just starting out on buying precious metals.

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      Verified purchase
      Sales & MarketingOnline & App

      Reviewed Aug. 1, 2026

      I really appreciate JM Bullion's customer-centered model for doing business. Their website it attractive, but not gaudy and saturated with these pop-up ads. I like the vast array of beautiful bullion in their inventory. The historical reports included in the details have greatly assisted my due diligence.

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      Customer ServiceStaff

      Reviewed Aug. 1, 2026

      Like the easy ordering, the process from ordering to receiving the coins was excellent. Great communication through the whole process. Will be ordering more. Thank you for putting my mind at ease. First time buyer.

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      Verified purchase
      PricePunctuality & SpeedStaffRates

      Reviewed Aug. 1, 2026

      Fast! Easy! Accurate! Professional! JM Bullion also has the best prices I can find! Great selection as well! I love to give silver coins, as presents, to the grandkids, so they have a little nest egg for their futures.

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      Verified purchase

      Reviewed Aug. 1, 2026

      I have been using JM Bullion for over 3 years now. I have not had any problems. Their attention to my orders has been great and I usually receive my orders in 5 days. The orders that took longer were usually a delay in USPS. I am 100% satisfied with this company and I have no complaints.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 1, 2026

      JM Bullion has been wonderful to purchase precious metals through. Their commitment to customer service and satisfaction is outstanding which is why I continue to purchase from them. I highly recommend anyone looking to purchase precious metals to purchase them through JM Bullion.

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      Verified purchase
      Punctuality & Speed

      Reviewed Aug. 1, 2026

      My order arrived quickly and securely. Shopping is easy and there is a great selection. I will continue to purchase from JM Bullion and look forward to seeing the various products as my needs change.

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      Verified purchase
      PriceRates

      Reviewed Aug. 1, 2026

      Have had nothing but great experience with their purchase! Wife and I both follow silver prizing and JM Bullion is our source for the great selections and prices for our investment needs. So If it’s for an investment and your collection just take a look!

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      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Aug. 1, 2026

      When I first started dealing with JM Bullion, I was truly surprised how quickly they responded to requests and the fulfilling of orders. The questions I submitted by email were quickly answered. All the orders I have placed over the years, I have been pleased with the efficiency of the company overall, from placement of the order to ETA. Great organization to do business with! Thank You!

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      Verified purchase
      Punctuality & Speed

      Reviewed Aug. 1, 2026

      Everything is good. I wish it would be shipped sooner without waiting. It clears my bank account that day, and I have to wait. Everything is good, but the waiting period sucks. I wish when paying with a checking account, they would just ship and not wait once it’s cleared.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 1, 2026

      My recent order from JM Bullion was received promptly and all the coins looked in mint condition. The ordering is easy and the service is always courteous and knowledgeable with follow-up emails throughout the process. Purchasing coins for the past year and a half. Satisfied ordering from JM Bullion.

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      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed Aug. 1, 2026

      I love ordering from JM Bullion. They ship quickly and discreetly. I've ordered several times and never had any issues. I'll order many more times. I'm very happy with their product and process. Their pricing is fair, and I'll give them more money.

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      Verified purchase

      Reviewed Aug. 1, 2026

      To whom it may concern: The Product is as described and was very nice and would recommend this product. Now that being said, the only issues I have is the USP, but like anything that is run by the Government, it is usually a mess, so I guess we should just get used to their sometime screw up.

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      Verified purchase

      Reviewed Aug. 1, 2026

      JM Bullion, is my go to online store for ordering coins. Very trustworthy, I know I will get what I order in a timely manner. The shipping container is strong so the items inside come to safe. I will use anyone else.

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      Verified purchase
      Sales & MarketingPricePunctuality & SpeedOnline & AppEase of Use

      Reviewed Aug. 1, 2026

      JM Bullion is easy to use, a bit high-priced, but they ship quickly and securely. The peace of mind is worth the additional cost. I buy through the APP normally. I was even able to buy and ship to one of my kids to add to their holdings. Same great service.

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      Verified purchase
      Customer ServiceSales & MarketingValueFollow-Through

      Reviewed Aug. 1, 2026

      I have been buying gold and silver coins from JM Bullion for years. The packaging is discreet and arrives on time. Product is as advertised. Sign up for email so you know about the promotions for the best value. I would highly recommend.

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      Verified purchase
      Customer ServicePunctuality & SpeedFollow-Through

      Reviewed Aug. 1, 2026

      After numerous inquiries I finally received an automated email advising me that my order is out for delivery. Only 2 to 3 weeks behind schedule. Until now the responses I received were in the form of apologies for the delay and a promise to look into the reason for it. I think proper customer service would have been to have someone notify me without my having to ask. The moment it became clear that the order would be processed late then someone from your company should have advised me of the anticipated delay. Instead, after a week of wondering why it had not yet been delivered I had to check online myself to see that it had not even been processed. So here we are 3 weeks later and I still do not have my order but apparently it is out for delivery. Who knows if that is really the case.

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      JM Bullion
      Response from JM Bullion

      Hi Victor, thank you for your feedback and we sincerely apologize for the frustration this experience has caused. You are absolutely right that proactive communication should have been provided and we are sorry that did not happen.

      We do want to share some clarification on the timeline — your order was placed on 07/01/26 and shipped from our facility on 07/02/26. A shipping confirmation email with tracking information was sent to the email address on file that same day. USPS tracking indicates the order was delivered on 07/07/26.

      We understand there may be more to this situation and we want to make sure it is fully resolved for you. We will be reaching out to you by email to research this further and work toward a resolution.

      If you have any questions in the meantime, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

      Warm Regards,

      JM Bullion

      Verified purchase
      PriceRates

      Reviewed Aug. 1, 2026

      The coins I recently received were awesome. Looking for more if they are minted. The Personalized ones I ordered in the past were exactly what I expected and will be ordering more in the future when I am able to. My experience with JM Bullion has been pleasant and, in many ways, exceeded my expectations at a reasonable price. KUDOS to you. :)

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      Verified purchase
      Transparency

      Reviewed Aug. 1, 2026

      I've been ordering from JM Bullion for years and I have never had any issues whatsoever. The process are fair and the product line is diverse. Much better than dealing with a dealer in my opinion. I wouldn't even try going anywhere else. I trust them to give me the best information that is up to date and world class.

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      Verified purchase
      PriceRates

      Reviewed Aug. 1, 2026

      A fine trusted company with plenty of good deals. I just wish the shipping wasn’t so expensive. I certainly will continue purchasing from JM Bullion. I have been using their service for quite some time and found the prices remarkably cheaper than many other brands.

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      Verified purchase
      John increased rating by 2 stars.
      Punctuality & Speed
      After a positive interaction with JM Bullion, John increased their star rating.

      Original Review: July 31, 2026

      I ordered the 2x 2023 1 oz proof Libertad in a capsule but they both came cracked and both had slight reddish toning on the edge of the rounds. The delivery was fast! I saw it was delivered when I was in Japan. I have happy that I got my product but was damages packing coulda been better to prevent cracking of the rounds which probably led to its reddish toning. Would only recommend if something can be resolved about this issue and prevented.

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      JM Bullion
      Response from JM Bullion

      Hi John, thank you for the kind words about your delivery and we are glad it arrived while you were traveling! We sincerely apologize that both capsules arrived cracked and that the coins showed reddish toning as a result.

      We have sent two replacement capsules to the address on file and we will also be sending a coupon to the email address on file as a further apology for the inconvenience. We have also noted your feedback regarding the packaging and will be passing it along to the appropriate team to help prevent this from happening in the future.

      We hope your next order reflects the quality and care you deserve. If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

      Warm Regards,

      JM Bullion

      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed July 31, 2026

      I have purchased silver dollars for my grandchildren for Christmas for the past ten years or so. I always purchase from JM Bullion. The prices are always fair, the transactions easy, and the delivery safe and quick. I highly recommend this company.

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      Verified purchase

      Reviewed July 31, 2026

      I'm happy with my purchase. It arrived in a timely manner and was excellently packaged.

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      Verified purchase
      Sales & MarketingPunctuality & SpeedStaff

      Reviewed July 31, 2026

      This is a wonderful company to deal with. They ship quickly in excellent packaging, and I appreciate the option for signature on delivery. They also have good weekly sales. I definitely recommend this company.

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      Verified purchase
      Punctuality & SpeedEase of Use

      Reviewed July 31, 2026

      I have purchased a few items from JM bullion now and every time they have delivered the package early and the box is in perfect condition. I have enjoyed using this app a lot. It is very easy to use and I will definitely be recommending JM Bullion to others.

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      Verified purchase

      Reviewed July 31, 2026

      I've done business with JM Bullion for several years and couldn't be happier. I wouldn't think of acquiring or liquidating precious metals assets through anyone else.

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      Verified purchase
      Resolution

      Reviewed July 31, 2026

      My first order came perfect. And was packaged very well! On a previous order, I had an issue with one mint-sealed silver tube in cellophane packaging and JMBullion made it right by contacting me and offering a replacement or credit.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed July 31, 2026

      I kind of fell into this site and after seeing all the products available decided to make a purchase, I bought 2 silver 1oz bars and some gold backs. Shipment was quick and I am quite happy with the products. We are discussing making small purchases once a month to build our portfolio of gold and silver.

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      JM Bullion Company Information

      Company Name:
      JM Bullion
      Year Founded:
      2011
      Address:
      11700 Preston Road, Ste. 660153
      City:
      Dallas
      State/Province:
      TX
      Postal Code:
      75230
      Country:
      United States
      Website:
      www.jmbullion.com