JM Bullion

Buying gold, silver and copper is my preference. Yes, I have a few sites that I buy from. I still prefer doing my research and 80% of my purchases thru JM Bullion. The Silver and Gold I like getting from JM Bullion. It's quick and painless process to actually GET gold and silver from them. It's usually shipped the next day and makes it to me within three days. Tracking provided. The products I buy are exactly as described, well packaged and DISCREET! I don't need the mailman, UPS, Fedex or ANYONE knowing what I buy. Bad enough the greedy govt. knows. Longer story short? I buy confidently with JM Bullion.

There are a lot of potential ways to stress about buying precious metals online and receiving it via postal service. That's what makes JM Bullion all the more worth it to me. I am a professional worrier, but JM does not leave much room in their process to become uncertain or concerned. The instructions and confirmations they send via email are timely and make information easy to find. I didn't feel stressed about the wire transfer being sent on time and successfully (which is good because I had a slight delay due to my banking app) because they're very good about sending you status updates, not sending you a billion unnecessary emails, and making subject lines clear so you don't miss them.

I have purchased Precious Metals several times now through JM Bullion's mobile phone App, and have had nothing good luck with it. No issues whatsoever. Like many people have said on here, please read the FAQs. All in all JM Bullion has been very good so far, very quick to ship and no issues, I will definitely continue to buy from them, and highly recommend! Thanks!

A recent order of mine was lost the day after pickup for USPS priority outbound. I waited a few days to contact JMB because I work in e-commerce management, and since the original surge - myself and my agents have noticed that carriers frequently wait a few days to scan the packages or sometimes don't even bother to scan until the package is at the recipient's local distribution facility. We get dozens of calls daily accusing us of just leaving product on the warehouse floor and not handing it off to carrier drivers because tracking says waiting for pickup (read: not scanned yet!). Because, you know, that makes GREAT business sense. Welcome to the latter years of the first quarter of the 21st century.

I am very happy with my most recent purchase of some silver coins featuring British coats of arms. I know my purchase wasn't a huge investment, but I'm a very casual collector and I make such purchases frequently, both with JM Bullion and elsewhere. My shopping cart here is already growing. And I must say that I enjoy and feel most comfortable patronizing this site above all the others. The above referenced purchase and the others have all included top quality products at reasonable prices delivered quickly. Additionally, the product selection is really quite good.

This business is a fraud. I been their customer for over a year. The first time I am selling to them. They stole 2 bars of gold and denied receiving them. I called them and sent them the purchase orders and asked them to weigh the content they claimed to have received, vs the FedEx package weight through fedex system. Or view the tape of unboxing. The team via email was just rude and ** at best. They lied and simply said that I either accept the loss or get my gold back. But missing 2 bars. I called the customer service almost non-english-speaking girl who lied and said the whole company is managed by 2 people one of whom is the ** on the email.

I have not used JM Bullion in years and decided to try them again with a small order. In the order I had two sealed Silver Eagles: One Mint sealed and one MS 69, and other minor silver rounds and eagles. Both sealed coins had defects which were easily seen with my eyes, so I sent notification to their contact site. They did not even have the good business sense to call or e-mail me which in itself says a lot about their honor when a problem arises. Thank God I was trying them again with a small order ($300). If they will not communicate when there is a problem - why use them? Everything else went well, but when they deliver sub-standard products when the customer pays full price for goods - They cannot be trusted in my opinion. Buyer Beware Thank You, Don.

After six weeks, an order never reached me. Initially I was told it was insured. Now they say it could eventually show up. I WANT MY DELIVERY. I believe it was stolen at the post office and they should cover the loss.

Bought 180 1 oz. Silver Dollars...Attempted to sell 40 at an agreed price...When JM received the silver they felt 25 of the 40 were "milky"..So they offered less for those pieces they originally sold me..Apparently, JM sold me "milky" silver or they are not being honest...2/3rds of the 180 pieces may be "milky"??? Needless to say, I will not buy from or sell to JM again.

On October 13, I placed an order for (3) 1oz Valcambi Gold Bars using JMs ACH payment system (which is basically a checking debit). This was my first and last time using this fraudulent company. The following day, the funds cleared and the money was removed from my account and into JM Bullion's account. To my HORROR, I received an email from JM on 10/20/22 stating that they cancelled my order due to their sketchy “Internal Review System”. I called them, verified all my information, and this was not good enough. They CANCELED MY ORDER WITH NO EXPLANATION AND REFUSED TO REFUND ME unless I signed some ridiculous legal contract that they have drawn up. The legal contract that they want you to sign pretty much requires a lawyer to understand it. It’s 4 pages long and when you read it, it makes it sounds like JM is trying to weasel their way out of having to refund your money.