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JM Bullion Reviews

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Edited by: Jana Lynch
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Fact-checked by: Jon Bortin

About JM Bullion

JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.

Visit www.jmbullion.com
Pros
  • No order minimums for most payment methods
  • Do-it-yourself buyback program
Cons
  • Higher cost for using PayPal or card
  • Minimum $1,000 buyback

Helpful Reviews

New York, NY
Verified purchase
Customer service is still great. However, I was disappointed that the minimum purchase to receive free shipping was increased to $499 from $199. Now, for my smaller purchases I'm ...

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Portland, OR
Verified purchase
I bought a 1921 Morgan silver dollar at a great price for an investment for years down the road. Love the fact that JM Bullion doesn’t have a minimum order limit like other companies...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is JM Bullion?

JM Bullion is a precious metals retailer specializing in the sale of gold and silver coins, rounds and bars. It offers a wide selection of products sourced from mints around the world.

Its website allows customers to purchase physical gold and silver 24/7 from anywhere in the world. Additionally, JM Bullion offers a do-it-yourself buyback program that allows customers to sell back precious metals any time of day without needing to talk to a live person. This is useful for locking in a good sale price outside of business hours.

The JM Bullion website features plenty of educational resources, such as market updates, charts and articles written by experts in the field of precious metals, as well as frequently asked questions pages.

How does JM Bullion work?

Customers can shop at their own convenience with or without an account through JM Bullion’s website. Alternatively, customers can also call during business hours to place orders or for assistance.

Select from a variety of precious metals, including popular investment options like gold and silver coins, as well as gold jewelry and copper rounds. Payment can be made via debit or credit card, ACH, wire transfer, check, Google or Apple Pay, PayPal, Klarna or cryptocurrency.

Costs vary based on your purchase method. For example, customers paying with paper check, electronic check, wire transfer or crypto enjoy a 3% to 4% discount. Your method of purchase also limits how much product you can buy at once. Limits range from $30,000 for Klarna payments to $2 million for clients using cryptocurrency.

After shipment is complete, customers receive tracking information that allows them to monitor their order’s progress until it arrives at their doorstep securely and discreetly packaged. All packages are insured while en route to your home.

JM Bullion products and services

JM Bullion offers free shipping on orders over $199, as well as secure vault storage for those who require extra security when storing their precious metal holdings. The company’s product selection includes coins minted by the U.S., Canada, Australia, Austria, South Africa and China, as well as a vast array of silver rounds.

Precious metals IRA

JM Bullion provides its customers with an option to invest in precious metal IRAs through its partnership with New Direction Trust Company. Customers can invest in gold, silver, platinum and palladium for their IRAs.

Gold

JM Bullion offers gold from around the world in the form of coins, bars, notes, rounds and jewelry.

Silver

Find silver options from around the world in the form of coins, bars, notes and rounds. You can also purchase silver bullets and silver statues.

Platinum

Platinum bars and coins are also available; some are IRA-approved products.

JM Bullion fees

JM Bullion’s product prices are based on the live spot prices plus a premium that reflects each item’s origin, uniqueness and dealer cost. Once your cart advances to checkout, you will lock in that price for 10 minutes. JM Bullion offers additional discounts when you purchase items in bulk.

Canceled or returned orders will be charged a market loss fee, which is the amount of money the company loses because your order did not go through. This fee covers the company against changing prices of the product.

Fees to set up a precious metals IRA depend on the custodian you select. Expect a setup fee, an annual fee and a storage fee. JM Bullion partners with New Direction Trust Company to provide custodianship services.

JM Bullion FAQ

How can I sell my gold and silver to JM Bullion?

JM Bullion offers a do-it-yourself buyback service, available 24/7 without the need to contact a specialist. The company sets a $1,000 selling minimum and issues payment within a week of receiving your items.

What are the payment options for JM Bullion?

JM Bullion offers a wide selection of checkout options, though some will affect your purchase price and maximum purchase amount. Payment options include electronic and paper checks, wire transfers, debit and credit cards, cryptocurrency, PayPal, Klarna, Apple Pay and Google Pay.

Where does JM Bullion ship from?

Although JM Bullion is based in Texas, all orders are shipped out of its Las Vegas fulfillment center.

Still have questions?

Is JM Bullion legit?

JM Bullion has been in business for 15 years and has sold over $10 billion worth of precious metals. Its website hosts over 400,000 customer reviews. All purchases are insured when shipped, so you are covered if anything happens to your package while it’s en route. JM Bullion’s site also displays a live precious metal price ticker so you can buy with confidence.

JM Bullion Reviews

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    How do I know I can trust these reviews about JM Bullion?
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    Page 1 Reviews 0 - 35
    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Sept. 19, 2026

    When I received the 10oz silver bar that I purchased, I was highly disappointed to see a big black dot in the middle of it. So I decided to contact JM Bullion support, and they were very quick to reply with a resolution. They gave me two options, a coupon for the next order, or a return label to ship my package back to them for an exchange. I opted for the second option, and by the next week my new 10oz silver bar arrived, in perfect condition. I am very happy with my purchase, I like how communicative JM Bullion support team is, just reach out, they got your back. Thank you very much, from a happy customer!

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      Verified purchase
      Punctuality & Speed

      Reviewed Sept. 19, 2026

      I been ordering silver coins and bars for quite some time now, as i can afford getting them. They make great gifts for the grandkids and are also great to have on hand in case something happens to the economy. JM Bullion will buy back the coins as well if a need for extra money arises. They even send some boxes for beautiful gifting and containers to stack your coins in. They fast and secure when it comes to delivery, I highly recommend them!

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      Sales & MarketingPrice

      Reviewed Sept. 4, 2026

      It was my first time buying from JM so getting used to the "hold" on shipping after the order was placed while the banking system did its thing was a new experience. I had also asked for expedited shipping which cost extra but given the "hold" the expedited shipping was a waste of money. I also encountered a tax problem because Washington State has imposed a sales tax on bullion purchases, but JM Bullion has nothing to do with me living in Washington State.

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      Verified purchase
      PriceStaffRates

      Reviewed Aug. 3, 2026

      I ordered 25 random-year American Silver Eagle proof coins and 25 random-year certified MS69 American Silver Eagles from JM Bullion. I was very pleased with the selection and overall value I received. The proof coins included dates ranging from the first year of issue through modern releases, with several useful additions to my collection. The certified coins included both NGC and PCGS examples, older dates, anniversary labels, and several First Strike coins.

      After cataloging all 50 coins and comparing my purchase prices with current listings and available price-guide values, I believe I received a genuinely good deal—particularly on the proof coins. The MS69 coins were also competitively priced, and some of the dates and labels added collector interest beyond their silver content. Random-year products naturally involve some uncertainty about the dates and labels received, but this order exceeded my expectations in variety and overall value. I would gladly purchase these products from JM Bullion again.

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      Verified purchase
      PriceRates

      Reviewed July 31, 2026

      I've made several purchases online with only two companies and JM you will forever will be my #1 choice, the other company begins with C and sounds like Coins T V. Twice I was not impressed 1st they sent me a roll of Dimes that was damaged. They won't claim responsibility. The second time I ordered a Morgan that was supposed to be uncirculated, it has scratches on the face and neck that are very noticeable. You are my forever goto from here on out. You have a great selection at reasonable prices. I Praise You. 👏 I like the discreet packaging 📦 And timely service. You are A+ in my book. THANK YOU. 😊

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 22, 2026

      All was as described and shipped quickly. Repeat customer who has yet to be disappointed. Excellent gift, especially as stocking stuffers for the upcoming holidays!

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      Verified purchase

      Reviewed Sept. 21, 2026

      Always satisfied with my order! Been buying from JM Bullion for a very long time. Always happy!!

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      Customer ServicePunctuality & Speed

      Reviewed Sept. 20, 2026

      A customer satisfaction company. My order was well packaged, prompt w signature request, and the product(s) matched the site's description(s). I did have some transaction issues, however JM customer service was able to promptly assist me in resolving my situation. I'm pretty excited about my future purchase with them. Watching the market.

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      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Sept. 20, 2026

      Easy communication, fast shipping, great in-stock items, JMBullion is unmatched, only place I invest.

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      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffBillingRates

      Reviewed Sept. 20, 2026

      Fast and easy ordering and payment process with great prices, free shipping, and outstanding customer service.

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      Verified purchase

      Reviewed Sept. 20, 2026

      I bought a Morgan (1921) BU & noticed discoloration and scratches on both sides of the Coin. I was surprised because JM is a reputable Company and a great company!

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      JM Bullion
      Response from JM Bullion

      Hi Jared, thank you so much for the kind words and for your continued trust in JM Bullion — it truly means a lot! We sincerely apologize that your 1921 Morgan BU arrived with discoloration and scratches that were more than expected.

      While BU condition can include some minor flaws, we completely understand that excessive scratches and discoloration are disappointing, especially on a coin you were excited to receive. We would love to make this right for you. Unfortunately, this item is currently out of stock so we are unable to offer an exchange at this time, but we will be sending a coupon to the email address on file as an apology for the experience.

      We hope to have the opportunity to exceed your expectations on your next order! If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

      Warm Regards,

      JM Bullion

      Verified purchase
      PriceRates

      Reviewed Sept. 20, 2026

      Several orders in and I have absolutely no issues with the product, service, shipping or fair price. Can't ask for more!

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      Verified purchase
      Transparency

      Reviewed Sept. 20, 2026

      This is the first time buying from JM Bullion and I must say they're A+ from start to finish. I've bought from other companies, and they don't keep you updated on your purchase. JM Bullion gave me status updates on where my order was all along the way.

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      Verified purchase
      Staff

      Reviewed Sept. 19, 2026

      Easy to work with and very professional in the process. Will definitely be doing monthly purchases in large quantities. Thanks.

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      Verified purchase
      PricePunctuality & SpeedEase of UseRates

      Reviewed Sept. 19, 2026

      Easy to use online ordering at a very competitive price. Quick shipping and easy to track orders.

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      Verified purchase

      Reviewed Sept. 19, 2026

      Exactly what I wanted. Nice coins and good packaging.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 19, 2026

      I have placed 3 separate orders. Only 1 arrived on time. I am still waiting for the other two orders! While I understand this is the postal service- I have never had such a long delay in delivery- considering the product I find it unacceptable.

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      JM Bullion
      Response from JM Bullion

      Hi Randi, thank you for your feedback and we sincerely apologize for the delays you experienced on two of your three orders. We completely understand your frustration, especially given the nature of the product.

      We have looked into your orders and our records show that both were marked as delivered on 09/21/26. We hope everything arrived safely! As a gesture of goodwill for the inconvenience the delays caused, we will be sending a coupon to the email address on file.

      If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

      Warm Regards,

      JM Bullion

      Resolution In Progress
      Verified purchase

      Reviewed Sept. 19, 2026

      Best place to purchase Gold, All the proceeds is perfect.

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      Verified purchase

      Reviewed Sept. 19, 2026

      The only thing I am wondering about is this. I usually get a notification when delivery is going to be so I can be home to sign for it. The last two time I order the delivery was done with no prior warning. Just glad I was home to sign for it.

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      Verified purchase

      Reviewed Sept. 19, 2026

      I love JM bullion. Every order I have made comes in a timely fashion. Can’t beat the quality of their silver and gold.

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      Verified purchase

      Reviewed Sept. 19, 2026

      UPS/FedEx shipments requiring signature with no options otherwise is a real problem for people who work for a living. An option or USPS would be better.

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      JM Bullion
      Response from JM Bullion

      Thank you for your feedback and we completely understand how inconvenient signature requirements can be for customers with busy work schedules. We do want to note that the signature requirement is in place for our customers' safety to help ensure their orders are delivered securely and do not end up in the wrong hands.

      That said, you can contact us by email at support@jmbullion.com or by phone at 1-800-276-6508 to request that all future orders ship via USPS. This way, if a delivery attempt is missed, your package can be held at your local post office for pickup at your convenience.

      Warm Regards,

      JM Bullion

      Verified purchase
      Staff

      Reviewed Sept. 19, 2026

      All rounds were in excellent shape. Friends have commented on the quality of them. Very positive comments. Service was excellent, got my copper rounds in three days. I have purchased silver from JM Bullion before each time the service and condition of the coins have been top notch.

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      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed Sept. 19, 2026

      Very happy with your service. Good prices and fast delivery. I will be back.

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      Verified purchase

      Reviewed Sept. 19, 2026

      Thank you for the shipment. Everything arrived in a discreet manner from a sender not associated to the contents!

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      Verified purchase
      PriceStaffRates

      Reviewed Sept. 19, 2026

      Quality merchandise at a fair price. Excellent service.

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      Verified purchase

      Reviewed Sept. 19, 2026

      Would like to know why when I pay the 12.99 for secure shipping that sometimes a signature is required and sometimes the package is left out by the road at my gate?

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      Verified purchase
      Punctuality & Speed

      Reviewed Sept. 19, 2026

      Shipping was quick and discrete. At first, when I saw the name of the sender I thought perhaps I had been deceived, however once I did a little verification it was the method of discrete shipping and the light came on. Good job. I am pleased with my purchase.

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      Verified purchase
      PriceRates

      Reviewed Sept. 19, 2026

      Great product selection. Great prices. Love building my silver selection. Had to use customer support this time for the first time for an issue caused by the shipping company but they were so pleasant and solved my problem.

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      Verified purchase

      Reviewed Sept. 19, 2026

      My order was above and beyond what I expected. Thank you.

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      Verified purchase
      Price

      Reviewed Sept. 19, 2026

      My experience at JMB. Have always been good. They’re trustworthy and fairly affordable in most cases.

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      Verified purchase

      Reviewed Sept. 19, 2026

      I was totally impressed with JM BULLION. I placed an ordered of 1 kilo silver Towne bar on 9-2 and the item was shipped the following day with zero damage to the box. The product is in pristine quality condition and looks even better in person than it did online. I will recommend JM BULLION to a friend. Five stars all around.

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      Verified purchase

      Reviewed Sept. 19, 2026

      I have yet to receive my silver. I prepurchased it, it was sent on the 11th of this month. It has been sitting in Louisville KY postal service for 4 days. I have bought thousands of dollars of silver, never had an issue til now. This is the post office, not JM Bullion's fault. I am not sure how this will be resolved.

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      JM Bullion
      Response from JM Bullion

      Hi Kristi, thank you for your loyalty and for your patience and understanding throughout this situation. We completely understand your concern and are sorry for the anxiety this must have caused.

      We have looked into your order and our records show it was marked as delivered on 09/21/26. We have also reached out via private message to follow up directly. We hope everything arrived safely!

      Warm Regards,

      JM Bullion

      Resolution In Progress
      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed Sept. 19, 2026

      Quick shipping and reasonable pricing made this a very positive experience.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Sept. 19, 2026

      Great product, fast shipping and excellent customer service.

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      Verified purchase

      Reviewed Sept. 19, 2026

      American silver eagles. They are a great investment and had zero issues purchasing them.

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      Verified purchase
      Online & AppEase of Use

      Reviewed Sept. 19, 2026

      Website is easy to navigate, plenty of product offerings and my order was shipped and received by me in a very timely fashion.

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      Verified purchase
      Ease of Use

      Reviewed Sept. 19, 2026

      I’ve been a customer since 2018. The website in my opinion is easy to use and navigate. It’s a great service.

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      Verified purchase
      PriceRates

      Reviewed Sept. 19, 2026

      Smoothed transaction. Nice. Fair price. They're my favorite seller.

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      Verified purchase

      Reviewed Sept. 19, 2026

      Discreet packaging, didn't seem out of the ordinary, however was a bit small. Perhaps an envelope would have been more discreet to put in the mailbox.

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      Verified purchase
      Sales & MarketingPricePunctuality & SpeedOnline & AppRates

      Reviewed Sept. 19, 2026

      Ease of purchase, comparable pricing and fast delivery of merchandise. Would recommend using the app for gold and silver purchase.

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      JM Bullion Company Information

      Company Name:
      JM Bullion
      Year Founded:
      2011
      Address:
      11700 Preston Road, Ste. 660153
      City:
      Dallas
      State/Province:
      TX
      Postal Code:
      75230
      Country:
      United States
      Website:
      www.jmbullion.com