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JM Bullion Reviews

4.6
1,130 reviewsRating Calculation
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Edited by: Jana Lynch
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Fact-checked by: Jon Bortin

About JM Bullion

JM Bullion is a retailer of gold and precious metal products, offering a wide variety of options for both investors and collectors. Founded in 2011, the company sells coins and bars made from gold, silver, platinum and palladium. Orders over $199 ship free through the U.S. Postal Service, UPS, FedEx or armored car. The company also offers precious metals IRAs with custodianship provided by New Direction Trust Company.

Visit www.jmbullion.com
Pros
  • No order minimums for most payment methods
  • Do-it-yourself buyback program
Cons
  • Higher cost for using PayPal or card
  • Minimum $1,000 buyback

Helpful Reviews

New York, NY
Verified purchase
Customer service is still great. However, I was disappointed that the minimum purchase to receive free shipping was increased to $499 from $199. Now, for my smaller purchases I'm ...

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Portland, OR
Verified purchase
I bought a 1921 Morgan silver dollar at a great price for an investment for years down the road. Love the fact that JM Bullion doesn’t have a minimum order limit like other companies...

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Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

What is JM Bullion?

JM Bullion is a precious metals retailer specializing in the sale of gold and silver coins, rounds and bars. It offers a wide selection of products sourced from mints around the world.

Its website allows customers to purchase physical gold and silver 24/7 from anywhere in the world. Additionally, JM Bullion offers a do-it-yourself buyback program that allows customers to sell back precious metals any time of day without needing to talk to a live person. This is useful for locking in a good sale price outside of business hours.

The JM Bullion website features plenty of educational resources, such as market updates, charts and articles written by experts in the field of precious metals, as well as frequently asked questions pages.

How does JM Bullion work?

Customers can shop at their own convenience with or without an account through JM Bullion’s website. Alternatively, customers can also call during business hours to place orders or for assistance.

Select from a variety of precious metals, including popular investment options like gold and silver coins, as well as gold jewelry and copper rounds. Payment can be made via debit or credit card, ACH, wire transfer, check, Google or Apple Pay, PayPal, Klarna or cryptocurrency.

Costs vary based on your purchase method. For example, customers paying with paper check, electronic check, wire transfer or crypto enjoy a 3% to 4% discount. Your method of purchase also limits how much product you can buy at once. Limits range from $30,000 for Klarna payments to $2 million for clients using cryptocurrency.

After shipment is complete, customers receive tracking information that allows them to monitor their order’s progress until it arrives at their doorstep securely and discreetly packaged. All packages are insured while en route to your home.

JM Bullion products and services

JM Bullion offers free shipping on orders over $199, as well as secure vault storage for those who require extra security when storing their precious metal holdings. The company’s product selection includes coins minted by the U.S., Canada, Australia, Austria, South Africa and China, as well as a vast array of silver rounds.

Precious metals IRA

JM Bullion provides its customers with an option to invest in precious metal IRAs through its partnership with New Direction Trust Company. Customers can invest in gold, silver, platinum and palladium for their IRAs.

Gold

JM Bullion offers gold from around the world in the form of coins, bars, notes, rounds and jewelry.

Silver

Find silver options from around the world in the form of coins, bars, notes and rounds. You can also purchase silver bullets and silver statues.

Platinum

Platinum bars and coins are also available; some are IRA-approved products.

JM Bullion fees

JM Bullion’s product prices are based on the live spot prices plus a premium that reflects each item’s origin, uniqueness and dealer cost. Once your cart advances to checkout, you will lock in that price for 10 minutes. JM Bullion offers additional discounts when you purchase items in bulk.

Canceled or returned orders will be charged a market loss fee, which is the amount of money the company loses because your order did not go through. This fee covers the company against changing prices of the product.

Fees to set up a precious metals IRA depend on the custodian you select. Expect a setup fee, an annual fee and a storage fee. JM Bullion partners with New Direction Trust Company to provide custodianship services.

JM Bullion FAQ

How can I sell my gold and silver to JM Bullion?

JM Bullion offers a do-it-yourself buyback service, available 24/7 without the need to contact a specialist. The company sets a $1,000 selling minimum and issues payment within a week of receiving your items.

What are the payment options for JM Bullion?

JM Bullion offers a wide selection of checkout options, though some will affect your purchase price and maximum purchase amount. Payment options include electronic and paper checks, wire transfers, debit and credit cards, cryptocurrency, PayPal, Klarna, Apple Pay and Google Pay.

Where does JM Bullion ship from?

Although JM Bullion is based in Texas, all orders are shipped out of its Las Vegas fulfillment center.

Still have questions?

Is JM Bullion legit?

JM Bullion has been in business for 15 years and has sold over $10 billion worth of precious metals. Its website hosts over 400,000 customer reviews. All purchases are insured when shipped, so you are covered if anything happens to your package while it’s en route. JM Bullion’s site also displays a live precious metal price ticker so you can buy with confidence.

JM Bullion Reviews

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    Page 1 Reviews 0 - 35
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    PriceRatesTransparency

    Reviewed Oct. 3, 2026

    As always, I enjoy stacking using this website. I have multiple sclerosis and paraplegic. As I am in a wheelchair, it is hard for me to go to coin, shops or anywhere I could purchase bullion. This website allows me to participate in acquiring precious metals! They always do a wonderful job with packaging, shipping, they have great deals! You can update your order and they consistently follow the spot prices of whichever metal you are collecting. Highly recommend.

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      Verified purchase
      Customer ServiceSales & MarketingPunctuality & Speed

      Reviewed Sept. 19, 2026

      When I received the 10oz silver bar that I purchased, I was highly disappointed to see a big black dot in the middle of it. So I decided to contact JM Bullion support, and they were very quick to reply with a resolution. They gave me two options, a coupon for the next order, or a return label to ship my package back to them for an exchange. I opted for the second option, and by the next week my new 10oz silver bar arrived, in perfect condition. I am very happy with my purchase, I like how communicative JM Bullion support team is, just reach out, they got your back. Thank you very much, from a happy customer!

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      Verified purchase

      Reviewed Sept. 19, 2026

      I was totally impressed with JM BULLION. I placed an ordered of 1 kilo silver Towne bar on 9-2 and the item was shipped the following day with zero damage to the box. The product is in pristine quality condition and looks even better in person than it did online. I will recommend JM BULLION to a friend. Five stars all around.

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      Verified purchase
      Punctuality & Speed

      Reviewed Sept. 19, 2026

      I been ordering silver coins and bars for quite some time now, as i can afford getting them. They make great gifts for the grandkids and are also great to have on hand in case something happens to the economy. JM Bullion will buy back the coins as well if a need for extra money arises. They even send some boxes for beautiful gifting and containers to stack your coins in. They fast and secure when it comes to delivery, I highly recommend them!

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      Sales & MarketingPrice

      Reviewed Sept. 4, 2026

      It was my first time buying from JM so getting used to the "hold" on shipping after the order was placed while the banking system did its thing was a new experience. I had also asked for expedited shipping which cost extra but given the "hold" the expedited shipping was a waste of money. I also encountered a tax problem because Washington State has imposed a sales tax on bullion purchases, but JM Bullion has nothing to do with me living in Washington State.

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      Reviewed Nov. 1, 2026

      Good stuff. NICE selection. Happy with all purchases so far.

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      Reviewed Nov. 1, 2026

      Order was perfectly executed. Also appreciated the fact that the sender was indicated as a auto parts company so as to not attraction attention to the actual contents of the package.

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      Punctuality & Speed

      Reviewed Oct. 30, 2026

      Great service, and fast! Will continue using JM Bullion!

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      Reviewed Oct. 29, 2026

      Received order.... Timely shipping and item was safely and professionally packaged... Thank you for a pleasurable transaction!! I'll be back for more!!

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      Coverage

      Reviewed Oct. 28, 2026

      Yes, the shipment was received. Box was taped up very tightly - no evidence of mis-treatment. Items were covered with wrap - very secure - thank you for taking the time to ensure a positive shipment. The only reason I would not recommend to my friends or family is I am a quiet stacker. :)

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      Punctuality & Speed

      Reviewed Oct. 24, 2026

      My order arrived promptly and in great condition! No issues whatsoever so ever!

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      Verified purchase
      Sales & MarketingPunctuality & Speed

      Reviewed Oct. 22, 2026

      Received my order and very pleased with the ASEs. Can’t wait to order more. Really enjoy being able to pick out whatever year I want and always getting it quickly. Have been scammed on other online retailers, but never here. Always good quality silver.

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      Verified purchase

      Reviewed Oct. 19, 2026

      Great company to deal with. No worries and no hassle. Started buying gold and silver (mostly silver) five years ago. 20-25 purchases so far.

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      Staff

      Reviewed Oct. 10, 2026

      Very helpful, responsive and easy to transact. Shipment was within a few days.

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      Reviewed Oct. 9, 2026

      Satisfied with the entire experience. I'll be back.

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      Verified purchase

      Reviewed Oct. 7, 2026

      Everything went smoothly. No issues. Coins are perfect & shiny! Delivered when expected. I have purchased before and most definitely will again. Thank you!

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      Reviewed Oct. 5, 2026

      Received my order in a timely manner, ordering was easy and hassle free. Product arrived without any issues.

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      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 1, 2026

      Speaking to someone in person was ideal. Customer service was very helpful for me being a first time customer. Shipping was a success to my PO Box. I look forward to working with you in the future.

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      Reviewed Oct. 1, 2026

      My orders have always been delivered timely and to my expectations. I.

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      Profile pic of the author.
      PriceRates

      Reviewed Sept. 29, 2026

      Very nice looking coins for the price, recently have ordered more.

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      Punctuality & Speed

      Reviewed Sept. 26, 2026

      Very pleased with order. Quick delivery. Item received in the condition described.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 22, 2026

      All was as described and shipped quickly. Repeat customer who has yet to be disappointed. Excellent gift, especially as stocking stuffers for the upcoming holidays!

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      Verified purchase

      Reviewed Sept. 21, 2026

      Always satisfied with my order! Been buying from JM Bullion for a very long time. Always happy!!

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      Customer ServicePunctuality & Speed

      Reviewed Sept. 20, 2026

      A customer satisfaction company. My order was well packaged, prompt w signature request, and the product(s) matched the site's description(s). I did have some transaction issues, however JM customer service was able to promptly assist me in resolving my situation. I'm pretty excited about my future purchase with them. Watching the market.

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      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Sept. 20, 2026

      Easy communication, fast shipping, great in-stock items, JMBullion is unmatched, only place I invest.

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      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffBillingRates

      Reviewed Sept. 20, 2026

      Fast and easy ordering and payment process with great prices, free shipping, and outstanding customer service.

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      Verified purchase

      Reviewed Sept. 20, 2026

      I bought a Morgan (1921) BU & noticed discoloration and scratches on both sides of the Coin. I was surprised because JM is a reputable Company and a great company!

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      JM Bullion
      Response from JM Bullion

      Hi Jared, thank you so much for the kind words and for your continued trust in JM Bullion — it truly means a lot! We sincerely apologize that your 1921 Morgan BU arrived with discoloration and scratches that were more than expected.

      While BU condition can include some minor flaws, we completely understand that excessive scratches and discoloration are disappointing, especially on a coin you were excited to receive. We would love to make this right for you. Unfortunately, this item is currently out of stock so we are unable to offer an exchange at this time, but we will be sending a coupon to the email address on file as an apology for the experience.

      We hope to have the opportunity to exceed your expectations on your next order! If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

      Warm Regards,

      JM Bullion

      Verified purchase
      PriceRates

      Reviewed Sept. 20, 2026

      Several orders in and I have absolutely no issues with the product, service, shipping or fair price. Can't ask for more!

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      Verified purchase
      Transparency

      Reviewed Sept. 20, 2026

      This is the first time buying from JM Bullion and I must say they're A+ from start to finish. I've bought from other companies, and they don't keep you updated on your purchase. JM Bullion gave me status updates on where my order was all along the way.

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      Verified purchase
      Staff

      Reviewed Sept. 19, 2026

      Easy to work with and very professional in the process. Will definitely be doing monthly purchases in large quantities. Thanks.

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      Verified purchase
      PricePunctuality & SpeedEase of UseRates

      Reviewed Sept. 19, 2026

      Easy to use online ordering at a very competitive price. Quick shipping and easy to track orders.

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      Verified purchase

      Reviewed Sept. 19, 2026

      Exactly what I wanted. Nice coins and good packaging.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Sept. 19, 2026

      I have placed 3 separate orders. Only 1 arrived on time. I am still waiting for the other two orders! While I understand this is the postal service- I have never had such a long delay in delivery- considering the product I find it unacceptable.

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      JM Bullion
      Response from JM Bullion

      Hi Randi, thank you for your feedback and we sincerely apologize for the delays you experienced on two of your three orders. We completely understand your frustration, especially given the nature of the product.

      We have looked into your orders and our records show that both were marked as delivered on 09/21/26. We hope everything arrived safely! As a gesture of goodwill for the inconvenience the delays caused, we will be sending a coupon to the email address on file.

      If you have any further questions, please don't hesitate to reach out at support@jmbullion.com or by phone at 1-800-276-6508.

      Warm Regards,

      JM Bullion

      Verified purchase

      Reviewed Sept. 19, 2026

      Best place to purchase Gold, All the proceeds is perfect.

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      Verified purchase

      Reviewed Sept. 19, 2026

      The only thing I am wondering about is this. I usually get a notification when delivery is going to be so I can be home to sign for it. The last two time I order the delivery was done with no prior warning. Just glad I was home to sign for it.

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      Verified purchase

      Reviewed Sept. 19, 2026

      I love JM bullion. Every order I have made comes in a timely fashion. Can’t beat the quality of their silver and gold.

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      Verified purchase

      Reviewed Sept. 19, 2026

      UPS/FedEx shipments requiring signature with no options otherwise is a real problem for people who work for a living. An option or USPS would be better.

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      JM Bullion
      Response from JM Bullion

      Thank you for your feedback and we completely understand how inconvenient signature requirements can be for customers with busy work schedules. We do want to note that the signature requirement is in place for our customers' safety to help ensure their orders are delivered securely and do not end up in the wrong hands.

      That said, you can contact us by email at support@jmbullion.com or by phone at 1-800-276-6508 to request that all future orders ship via USPS. This way, if a delivery attempt is missed, your package can be held at your local post office for pickup at your convenience.

      Warm Regards,

      JM Bullion

      Verified purchase
      Staff

      Reviewed Sept. 19, 2026

      All rounds were in excellent shape. Friends have commented on the quality of them. Very positive comments. Service was excellent, got my copper rounds in three days. I have purchased silver from JM Bullion before each time the service and condition of the coins have been top notch.

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      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed Sept. 19, 2026

      Very happy with your service. Good prices and fast delivery. I will be back.

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      Verified purchase

      Reviewed Sept. 19, 2026

      Thank you for the shipment. Everything arrived in a discreet manner from a sender not associated to the contents!

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      JM Bullion Company Information

      Company Name:
      JM Bullion
      Year Founded:
      2011
      Address:
      11700 Preston Road, Ste. 660153
      City:
      Dallas
      State/Province:
      TX
      Postal Code:
      75230
      Country:
      United States
      Website:
      www.jmbullion.com