JM Bullion

I was shocked to see any negative reviews at all. I am not new to the market, I have made several purchases from other dealers in the past, but the last 9 times I have purchased gold/silver online, it has been with JM Bullion. I have no idea how their customer service is, because I have never needed them. If I pay via credit card, I have literally had my order show up at my house in less than 24 hours on 2 occasions!! Packaging is always done right, top notch company to do business with.

First time investor in gold bullion. Really surprised by how easy it was to purchase gold and how reasonable the upcharge was over spot. If you watch their weekly sales, your investment transaction loss is minimal and much better than other sites I researched. I split my order in two parts, paying for one with a bank wire transfer and the other with ACH. Wire transfer order shipped the next day. Bank check order was shipped one week after placing the order. Both orders delivered flawlessly. Website is so easy to use and you'll know exactly what your cost is prior to submitting your order. Highly recommend!

JM Bullion locked in a silver price then they sent me instructions to pack and ship. I followed instructions and shipped via their shipping label. It was insured (very important to me) and a couple of days after they received my silver my the money was deposited in my bank account. My local silver dealer, where I bought my silver rounds from, wanted to charge me about $1.35 LESS than the posted silver price. This after I paid more than $3 per ounce OVER when I originally purchased from him. So glad I went with JM Bullion. I will be using them in the future.

I use the JM Bullion app to check metals prices & link to their store. The app is always up to date for the current prices, and you'll see it change live while using it. The store is easy to navigate and has a price ticker at the top so you can see that the prices are accurate for the current value. The only delays I've had are from my local PO holding packages for an extra day (actually a pretty common thing here, even pre-Covid) I guess for sorting. I've only purchased 1oz silver bullion coins, but they always arrive packed really well and in great condition.

A few years ago, I wanted to add precious metals to my portfolio. I was looking for a place to buy silver and gold. I did an online search and found JM Bullion. They had an amazing selection and free shipping on all orders. They had coins, bars, collectibles, statutes and other unique collectible precious metals that I had never seen before. Of course I started slow with small orders. Orders were processed and delivered quickly and efficiently. The precious metals are delivered to your door and using their site is very easy. It is like Christmas all year when I receive one of my many orders from JM Bullion. Further, there have been times when I have needed some extra cash and had to sell some of my precious metals to dealers. Never a problem. A fun alternative to cash and stocks. I love my collection of coins and collectibles. I give this company my highest recommendation.

I've been ordering product from JM for years and I have never had an issue. Orders always arrive within a couple of days of ordering, always packaged properly, and the product is always in good shape. JM is one of the better companies that I deal with.

After a bad 1st silver buying experience with APMEX in Jan, my choice of JM Bullion next was 100%. Beautiful new individually sealed 5 oz bars at LOWEST price, ACH paid order to delivery was 44 hours, and sales rep Fabian couldn't have been more helpful. Lot more silver and gold buying planned, and JM is where I'll return!

I've been ordering from JM Bullion since 2017. I'm not a collector, I'm an investor. I don't purchase collectible coins or commemorative rounds. I'm always satisfied with whatever product I decide to get, but I've focused mainly on Sunshine Silver because of the imprinted security feature and the affordability. I'm expecting a serious economic downturn in the near future and I think this is a solid company to use. The shipping times have typically been about 7 days.

Received my order which was incomplete and upon further inspection it was determined that the box was opened from the bottom with a sharp instrument and half of the order stolen and retaped with a different brand and style of tape. I took photos and emailed them to claims department which responded with a requirement for a police report. I filed a report with the Oakland Police Department and with the United States Postal Inspectors office and submitted the required documentation.

Usually excellent service, however I was disgusted when I was shipped the exact wrong items, my actual coins meanwhile sold out. I was hoping to have some decent service but the "best" offer was a measly gift card for less than the cost of one coin, which is useless given they sold out! Even Dollar General has better customer service guidelines than that. Pathetic and lackluster service from a company that should pride itself on professionalism. My last order here and I'll scurry over to SD Bullion or Apmex..