Cash for Gold USA Reviews

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Edited by: Joanna Broder

About Cash for Gold USA

Cash for Gold USA is a large gold buyer, founded in 2005. The company buys gold, silver, diamonds, palladium and platinum. Customers mail their items for appraisal and receive an offer within 24 hours. There’s no charge for shipping or appraising your items, so the process is relatively risk-free.

Pros
  • Free appraisal and return shipping
  • Multiple fully insured shipping options
  • Multiple payment options
Cons
  • No stone removal services
  • Some payment options have a small fee

What is Cash for Gold USA?

Cash for Gold USA is a large buyer of precious metals and diamonds. Headquartered in Canton, Massachusetts, the company was founded in 2005 and pioneered the mail-in gold-buying process.

Cash for Gold USA aims to simplify the gold-selling process by offering free appraisal kits and quick turnaround times on offers. The company aims to get your offer to you within 24 hours of receiving your items, and you can receive your payment in several ways.

How does Cash for Gold USA work?

Cash for Gold USA follows a very simple process:

  • Request an appraisal kit: To get started, fill out the form on the Cash for Gold USA website and choose a shipping method. You can have a FedEx appraisal kit or USPS SafePak mailed to you in four to seven business days, or you can print a prepaid FedEx shipping label immediately after submitting the form.
  • Mail your items: After receiving the kit, pack up your items in the supplied mailing envelope, seal it and send it back to Cash for Gold USA. Each package is fully insured.
  • Receive your offer: Cash for Gold USA will appraise your items and send you an offer within 24 hours of receiving them.
  • Accept or reject the offer: If you accept the offer, your payment will be processed the same day (if you accept before 3 p.m. Eastern) or the following business day (for offers accepted after 3 p.m. Eastern). If you reject the offer, your items will be returned free of charge.

Cash for Gold USA offers a choice of two free, insured shipping methods:

  • USPS: You’ll receive a prepaid Safepak mailer insured for up to $1,000
  • FedEx: You’ll receive a prepaid FedEx envelope insured for up to $5,000

If you need more insurance, you can contact Cash for Gold USA to request it. Up to $150,000 of insurance is available.

Customers can also use their own packaging, but Cash for Gold USA strongly suggests using its complimentary shipping labels and insurance for easier tracking. If you ship items yourself, the company recommends using a trackable carrier, such as USPS or FedEx, and insuring the package for its estimated value.

Cash for Gold USA products

Cash for Gold USA doesn’t sell anything. It does, however, buy several different precious metals (any item containing gold, silver or platinum), along with diamonds and Rolex watches. Here’s a rundown of the different types of jewelry and items Cash for Gold USA buys:

  • Anklets
  • Bracelets
  • Brooches
  • Chains
  • Charms
  • Gold and silver coins
  • Gold or silver dental scraps
  • Earrings
  • Ingots (a block, usually oblong, of silver, gold, steel or other metal)
  • Necklaces
  • Nuggets
  • Palladium
  • Rings
  • Watches and watch bands
  • Gold or platinum wire
  • Sterling silver flatware and serving pieces

Cash for Gold USA accepts all karats of gold: 8K, 9K, 10K, 14K, 18K, 22K and 24K.

If you’re unsure about an item, you can contact the company for verification either by emailing images or calling customer service.

How much does Cash for Gold USA cost?

Cash for Gold USA’s services are free. There’s no cost for the appraisal kit, appraisal process, shipping, insurance and return shipping if you reject your offer.

In terms of what Cash for Gold USA pays, this information is not available on the company’s website. That said, the company does outline how it determines gold value: by taking the current gold price, multiplying by the weight of gold in the item and then multiplying by the purity of the gold. You can find the current gold price on the company’s website.

Diamond value is based on the color, cut, clarity and carat of the diamond.

You have several payout options if you accept Cash for Gold USA’s offer:

  • Check via First Class USPS mail: No fee
  • Print-at-home check: $5 fee
  • Check via FedEx Express (two to three days): $15 shipping fee
  • Check via FedEx Overnight (next day): $25 shipping fee
  • PayPal: 3.49% transaction fee plus $0.50 service fee (charged by PayPal not Cash for Gold USA)
  • Bank wire: No fee for payments over $30,000

Cash for Gold USA FAQ

How can I sell my gold to Cash for Gold USA?

Selling gold to Cash for Gold USA is simple. Start by requesting a free appraisal kit. Once received, you’ll ship your gold items to the company, which will appraise them and get you an offer within 24 hours of receiving them. You can then choose how you want your money (or request the items be returned to you).

What are Cash for Gold USA’s payment options?

Cash for Gold USA offers payouts by First Class USPS check, print-at-home check, FedEx Express check, FedEx Overnight check, PayPal or bank wire for payments over $30,000.

How fast is the payout from Cash for Gold USA?

Cash for Gold USA processes payment the same day if the offer is accepted before 3:00 p.m. Eastern Standard Time or the next business day if it’s accepted after 3 p.m. Eastern.

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Is Cash for Gold USA legit?

Yes, Cash for Gold USA is a legit gold buyer. The company has been in business for nearly 20 years and claims to have paid out over $150 million to tens of thousands of customers in that time. All shipments are fully insured. Additionally, its experts are certified by the GIA (Gemological Institute of America).

Cash for Gold USA Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServiceContract & TermsTechSales & MarketingPricePunctuality & SpeedStaff

    Reviewed June 5, 2026

    First off I’m more in person compared to just email chats or phone chats when it comes to my valuables I want to depart with. But excellent communications on Drew’s part and Cash for Gold. No pressure on anything. My first offer was lower than I expected. I did the melt value and calculations what my gold is really worth. I declined the 1st offer. Received an email that was in my junk mail from Drew wanting to know what I wanted. It was a day later I responded letting Drew know what I wanted even though my calculations were still higher than what I told him I wanted. Drew came back to offering my low end on my offer. I just accepted the offer because I wasn’t expecting them to match me.

    Overall communications was key for me to sell my gold. Very professional company to deal with, and nothing was making me feel that I had to make a decision on the spot. This all new experience with contactless for me was a great experience on my end. I would definitely use them again and I would highly recommend giving Cash for Gold a chance. So tell them what you want and I’m sure both parties will come to agreement but if you really need cash you can’t to to greedy negotiate and be realistic. I want to say Thank You Drew for the communicating the way you did. A++ and I also want to say Thank You to the owner for making a final decision.

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    Cash for Gold USA
    Response from Cash for Gold USA

    Thank you for sharing your experience. We understand that selling valuables through the mail can feel unfamiliar, so we're especially pleased that Drew's communication helped make the process comfortable and pressure free. At Cash for Gold USA, we believe customers should have time to ask questions and make informed decisions. We're glad we were able to reach an agreement that worked for you. Thank you for your trust, recommendation, and kind words about our team.

    Punctuality & Speed

    Reviewed June 2, 2026

    I am extremely pleased with my experience with this company. They stay in contact with you during the whole process. I felt it was very secure and fair in their assessment of my scrap metal. Everything went so smoothly and I am beyond happy with the results. These people really know what they are doing as an online business. It saved me a lot of stress because they stayed in contact with me. The appraisal was fast. I am so impressed. I will definitely use them in the future if I need them! I had no idea how to dispose of dental scrap gold crowns. This is the way!!! I recommend them very highly!!

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    Cash for Gold USA
    Response from Cash for Gold USA

    Thank you for the wonderful feedback. We're delighted to hear that the communication, security, and appraisal process exceeded your expectations. Selling dental scrap and gold crowns can feel unfamiliar, so we're glad we could make the experience simple and stress-free. At Cash for Gold USA, we work hard to keep customers informed every step of the way while providing fast, fair evaluations. Your recommendation means a great deal to us.

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      Customer ServiceRatesHonesty & Transparency

      Reviewed May 28, 2026

      I have to be honest... First want to commend Carl for his communication with me. He told me everything I needed to do and made this process of shipping my old jewelry pieces to Cash for Gold USA so easy. I am thankful for the time spent to make this process so worthwhile. Your company has an A+ rating from me and will not hesitate to recommend you to others. I sincerely "THANK" everyone for the service you provide. I am very happy!!!

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      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for such a heartfelt review. Carl will be so glad to hear how much his communication helped you. Guiding you through every step is exactly what our team strives to do. Your A+ rating truly means the world to all of us at Cash for Gold USA. Knowing you'd recommend us to others is the highest compliment we could receive. The whole team appreciates your sincere thanks more than words can say. Your happiness is the reason we do what we do. We would be honored to assist you again anytime.

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      CoveragePricePunctuality & SpeedMaintenanceStaffRatesTimeliness

      Reviewed May 27, 2026

      I had a fantastic experience with this company. I was in a bind had to sell two of my late husband's pieces of jewelry. One of them was enough to cover the repair I needed for my car. The other one they sent back, I couldn’t have asked for a better experience. Nothing was automated. It was always with a person or text message. It was just a great experience. I got my check within days, and it cleared my bank the same day. If you have jewelry to sell, and you want a great price for it, this is the company for you.

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      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for trusting us with something so meaningful. We understand parting with your late husband's jewelry was not easy. We're honored the sale helped cover your car repair when you needed it. Keeping every step personal rather than automated matters deeply to us. Cash for Gold USA is glad the check reached you and cleared so quickly. Your kind recommendation means a great deal to our team. It would be our privilege to help you again.

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      Reviewed May 22, 2026

      👍😁 Thumbs up review. Looking forward to doing more business with y'all.

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      A thumbs up and a smile says a lot! We're thrilled to hear you had a positive experience and are already looking forward to working with us again. At Cash for Gold USA, building lasting relationships with our customers is just as important as providing great service. Your support and confidence in our team mean a great deal to us. Thank you for the review, and we look forward to doing more business with you in the future.

      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed June 8, 2026

      With any online business, we were a little skeptical, but working with Cash for Gold was easy and quick! They were always quick to respond to my emails and answered any questions. They worked with us to find a fair price for our silver and helped us resolve a small problem with the check. Always corresponded with politeness and understanding!

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for sharing your experience. We know sending valuables to an online company can feel uncertain, so we're honored you chose Cash for Gold USA. We're glad our team was able to answer your questions quickly, work with you to reach a fair value for your silver, and help resolve the issue with your check. Providing responsive, courteous service is something we take great pride in. Thank you for your trust and for giving us the opportunity to assist you.

      Profile pic of the author.
      Punctuality & Speed

      Reviewed June 8, 2026

      Very easy process. The kit to send my gold was here fast and sending it in was fast. I got confirmation every step of the way. The texts were sent by a person not AI. Very appreciative of that. Money was appropriate for what I sent in. I also got my check within a week or so of me accepting the offer. Overall very satisfied.

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      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for the wonderful review. We're delighted to hear that everything from receiving your kit to getting paid went smoothly. At Cash for Gold USA, we believe communication matters, and we're especially pleased that you appreciated speaking with real people throughout the process. Keeping customers informed every step of the way is a priority for our team. We're glad the offer met your expectations and that your check arrived promptly. Thanks for taking the time to share your experience.

      Reviewed June 5, 2026

      I wasn’t 100% happy with my offer but Drew explained and made right with it. I’ve done business was with this company for years. 100% satisfied.

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      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for your continued trust and loyalty over the years. We're glad Drew took the time to explain the offer and work with you to reach a resolution you felt good about. At Cash for Gold USA, open communication and customer satisfaction are always our priorities. The fact that you've chosen to do business with us for years means a great deal to our team. We truly appreciate your support and are grateful for the opportunity to serve you again. Thank you for choosing Cash for Gold USA.

      Punctuality & Speed

      Reviewed June 4, 2026

      Fast and fair. Will work with Carl again in the future.

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for your kind words. We're glad you found the process fast, fair, and straightforward. Providing a smooth experience is always our goal. Carl will appreciate knowing he made such a positive impression. At Cash for Gold USA, we work hard to offer prompt service and competitive evaluations. Your trust means a great deal to us. We appreciate the opportunity to earn your business. Thank you for choosing us. We look forward to serving you again in the future.

      Staff

      Reviewed June 3, 2026

      This is my first time doing anything like this and Drew walked me through everything step by step, explaining things very well and making me much more comfortable. It was an excellent experience in all!

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for sharing your experience. We're especially pleased to hear that Drew helped make your first transaction feel comfortable and easy to understand. Taking the time to explain each step and answer questions is an important part of the service we strive to provide. At Cash for Gold USA, we know that trust and clear communication matter. Your feedback means a lot to our team. We're grateful for the opportunity to assist you and are thrilled everything went so smoothly.

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      Cash for Gold USA Company Information

      Company Name:
      Cash for Gold USA
      Address:
      15 Dan Road, Ste. 150
      City:
      Canton
      State/Province:
      MA
      Postal Code:
      02021
      Country:
      United States
      Website:
      cashforgoldusa.com