Cash for Gold USA Reviews

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Edited by: Joanna Broder

About Cash for Gold USA

Cash for Gold USA is a large gold buyer, founded in 2005. The company buys gold, silver, diamonds, palladium and platinum. Customers mail their items for appraisal and receive an offer within 24 hours. There’s no charge for shipping or appraising your items, so the process is relatively risk-free.

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Pros
  • Free appraisal and return shipping
  • Multiple fully insured shipping options
  • Multiple payment options
Cons
  • No stone removal services
  • Some payment options have a small fee

What is Cash for Gold USA?

Cash for Gold USA is a large buyer of precious metals and diamonds. Headquartered in Canton, Massachusetts, the company was founded in 2005 and pioneered the mail-in gold-buying process.

Cash for Gold USA aims to simplify the gold-selling process by offering free appraisal kits and quick turnaround times on offers. The company aims to get your offer to you within 24 hours of receiving your items, and you can receive your payment in several ways.

How does Cash for Gold USA work?

Cash for Gold USA follows a very simple process:

  • Request an appraisal kit: To get started, fill out the form on the Cash for Gold USA website and choose a shipping method. You can have a FedEx appraisal kit or USPS SafePak mailed to you in four to seven business days, or you can print a prepaid FedEx shipping label immediately after submitting the form.
  • Mail your items: After receiving the kit, pack up your items in the supplied mailing envelope, seal it and send it back to Cash for Gold USA. Each package is fully insured.
  • Receive your offer: Cash for Gold USA will appraise your items and send you an offer within 24 hours of receiving them.
  • Accept or reject the offer: If you accept the offer, your payment will be processed the same day (if you accept before 3 p.m. Eastern) or the following business day (for offers accepted after 3 p.m. Eastern). If you reject the offer, your items will be returned free of charge.

Cash for Gold USA offers a choice of two free, insured shipping methods:

  • USPS: You’ll receive a prepaid Safepak mailer insured for up to $1,000
  • FedEx: You’ll receive a prepaid FedEx envelope insured for up to $5,000

If you need more insurance, you can contact Cash for Gold USA to request it. Up to $150,000 of insurance is available.

Customers can also use their own packaging, but Cash for Gold USA strongly suggests using its complimentary shipping labels and insurance for easier tracking. If you ship items yourself, the company recommends using a trackable carrier, such as USPS or FedEx, and insuring the package for its estimated value.

Cash for Gold USA products

Cash for Gold USA doesn’t sell anything. It does, however, buy several different precious metals (any item containing gold, silver or platinum), along with diamonds and Rolex watches. Here’s a rundown of the different types of jewelry and items Cash for Gold USA buys:

  • Anklets
  • Bracelets
  • Brooches
  • Chains
  • Charms
  • Gold and silver coins
  • Gold or silver dental scraps
  • Earrings
  • Ingots (a block, usually oblong, of silver, gold, steel or other metal)
  • Necklaces
  • Nuggets
  • Palladium
  • Rings
  • Watches and watch bands
  • Gold or platinum wire
  • Sterling silver flatware and serving pieces

Cash for Gold USA accepts all karats of gold: 8K, 9K, 10K, 14K, 18K, 22K and 24K.

If you’re unsure about an item, you can contact the company for verification either by emailing images or calling customer service.

How much does Cash for Gold USA cost?

Cash for Gold USA’s services are free. There’s no cost for the appraisal kit, appraisal process, shipping, insurance and return shipping if you reject your offer.

In terms of what Cash for Gold USA pays, this information is not available on the company’s website. That said, the company does outline how it determines gold value: by taking the current gold price, multiplying by the weight of gold in the item and then multiplying by the purity of the gold. You can find the current gold price on the company’s website.

Diamond value is based on the color, cut, clarity and carat of the diamond.

You have several payout options if you accept Cash for Gold USA’s offer:

  • Check via First Class USPS mail: No fee
  • Print-at-home check: $5 fee
  • Check via FedEx Express (two to three days): $15 shipping fee
  • Check via FedEx Overnight (next day): $25 shipping fee
  • PayPal: 3.49% transaction fee plus $0.50 service fee (charged by PayPal not Cash for Gold USA)
  • Bank wire: No fee for payments over $30,000

Cash for Gold USA FAQ

How can I sell my gold to Cash for Gold USA?

Selling gold to Cash for Gold USA is simple. Start by requesting a free appraisal kit. Once received, you’ll ship your gold items to the company, which will appraise them and get you an offer within 24 hours of receiving them. You can then choose how you want your money (or request the items be returned to you).

What are Cash for Gold USA’s payment options?

Cash for Gold USA offers payouts by First Class USPS check, print-at-home check, FedEx Express check, FedEx Overnight check, PayPal or bank wire for payments over $30,000.

How fast is the payout from Cash for Gold USA?

Cash for Gold USA processes payment the same day if the offer is accepted before 3:00 p.m. Eastern Standard Time or the next business day if it’s accepted after 3 p.m. Eastern.

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Is Cash for Gold USA legit?

Yes, Cash for Gold USA is a legit gold buyer. The company has been in business for nearly 20 years and claims to have paid out over $150 million to tens of thousands of customers in that time. All shipments are fully insured. Additionally, its experts are certified by the GIA (Gemological Institute of America).

Cash for Gold USA Reviews

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    Page 1 Reviews 0 - 5
    StaffBillingFollow-ThroughHonesty & Transparency

    Reviewed June 25, 2026

    I was skeptical at first, but in the process of dealing with this company I was assured that my valuables would be handled with care . Drew walked me through every step, delivered an honest and extremely fair appraisal of my jewelry. I appreciated him taking the time to explain the appraisal process to me and in the end I was very satisfied and pleased to except the offer that was made. I received my payment within 24 hours, as promised, via Fed Express. I would not hesitate to use this company again and I would happily recommend it to my friends and family.

    Thanks for your vote!
    Cash for Gold USA
    Response from Cash for Gold USA

    We're glad Drew took the time to answer your questions instead of expecting you to simply trust the process. Knowing you felt comfortable enough to accept the offer, recommend us to your friends and family, and even come back in the future says far more than we ever could. We truly appreciate you giving Cash for Gold USA the chance to earn your confidence.

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    Punctuality & SpeedStaff

    Reviewed June 10, 2026

    These guys are absolutely THE BEST!!! I'll start off by saying how knowledgeable they are, and absolutely not the slime balls you can meet when trying to sell gold for some quick cash!!! Any questions are answered promptly in an easy to understand manner!! I have to add without getting into specifics, let me just say I got an offer was not happy and they specifically (Drew) went out of his way to accommodate what I thought was fair, he went above and beyond what any other company has done for me. I've used these guys since 2015 and I surely won't be going anywhere else!!! You can trust these guys all the way!

    Thanks for your vote!
    Cash for Gold USA
    Response from Cash for Gold USA

    Thank you for your incredible support and loyalty since 2015. We're honored by the trust you've placed in Cash for Gold USA over the years. It's wonderful to hear that our team, especially Drew, provided the knowledge, communication, and customer service you were looking for. We're glad we had the opportunity to work with you and reach an outcome that felt fair. Reviews like yours mean the world to us. Thank you for your continued confidence in Cash for Gold USA.

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      Customer ServiceContract & TermsTechSales & MarketingPricePunctuality & SpeedStaff

      Reviewed June 5, 2026

      First off I’m more in person compared to just email chats or phone chats when it comes to my valuables I want to depart with. But excellent communications on Drew’s part and Cash for Gold. No pressure on anything. My first offer was lower than I expected. I did the melt value and calculations what my gold is really worth. I declined the 1st offer. Received an email that was in my junk mail from Drew wanting to know what I wanted. It was a day later I responded letting Drew know what I wanted even though my calculations were still higher than what I told him I wanted. Drew came back to offering my low end on my offer. I just accepted the offer because I wasn’t expecting them to match me.

      Overall communications was key for me to sell my gold. Very professional company to deal with, and nothing was making me feel that I had to make a decision on the spot. This all new experience with contactless for me was a great experience on my end. I would definitely use them again and I would highly recommend giving Cash for Gold a chance. So tell them what you want and I’m sure both parties will come to agreement but if you really need cash you can’t to to greedy negotiate and be realistic. I want to say Thank You Drew for the communicating the way you did. A++ and I also want to say Thank You to the owner for making a final decision.

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for sharing your experience. We understand that selling valuables through the mail can feel unfamiliar, so we're especially pleased that Drew's communication helped make the process comfortable and pressure free. At Cash for Gold USA, we believe customers should have time to ask questions and make informed decisions. We're glad we were able to reach an agreement that worked for you. Thank you for your trust, recommendation, and kind words about our team.

      Punctuality & Speed

      Reviewed June 2, 2026

      I am extremely pleased with my experience with this company. They stay in contact with you during the whole process. I felt it was very secure and fair in their assessment of my scrap metal. Everything went so smoothly and I am beyond happy with the results. These people really know what they are doing as an online business. It saved me a lot of stress because they stayed in contact with me. The appraisal was fast. I am so impressed. I will definitely use them in the future if I need them! I had no idea how to dispose of dental scrap gold crowns. This is the way!!! I recommend them very highly!!

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      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for the wonderful feedback. We're delighted to hear that the communication, security, and appraisal process exceeded your expectations. Selling dental scrap and gold crowns can feel unfamiliar, so we're glad we could make the experience simple and stress-free. At Cash for Gold USA, we work hard to keep customers informed every step of the way while providing fast, fair evaluations. Your recommendation means a great deal to us.

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      CoveragePricePunctuality & SpeedMaintenanceStaffRatesTimeliness

      Reviewed May 27, 2026

      I had a fantastic experience with this company. I was in a bind had to sell two of my late husband's pieces of jewelry. One of them was enough to cover the repair I needed for my car. The other one they sent back, I couldn’t have asked for a better experience. Nothing was automated. It was always with a person or text message. It was just a great experience. I got my check within days, and it cleared my bank the same day. If you have jewelry to sell, and you want a great price for it, this is the company for you.

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for trusting us with something so meaningful. We understand parting with your late husband's jewelry was not easy. We're honored the sale helped cover your car repair when you needed it. Keeping every step personal rather than automated matters deeply to us. Cash for Gold USA is glad the check reached you and cleared so quickly. Your kind recommendation means a great deal to our team. It would be our privilege to help you again.

      Reviewed June 30, 2026

      Incredible service. They offered me better value than anyone else and this was meaningful family heirloom jewelry. Would definitely recommend!!

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      Cash for Gold USA
      Response from Cash for Gold USA

      Knowing you trusted us with meaningful family heirloom jewelry is something we never take lightly. We understand that pieces like these carry far more than just monetary value, which is why our team works hard to provide a respectful, transparent, and professional experience from beginning to end. We are pleased we were able to offer more value than the other buyers you considered. Earning your confidence with items that matter so much to you is an honor.

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      Staff

      Reviewed June 29, 2026

      To work with this company was wonderful. They are very responsive and understanding. I will definitely use them again.

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Thank you for your kind words, Kristen. We are glad our team was responsive, took the time to understand your needs, and made the experience a positive one. Every customer deserves that level of attention, and we are grateful you gave Cash for Gold USA the opportunity to work with you. We look forward to helping you again whenever you are ready.

      Reviewed June 25, 2026

      The transaction went very smooth. I recommended this company to a friend

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      The greatest compliment a customer can give isn't just coming back, it's telling someone else about their experience. We're honored that Cash for Gold USA earned your recommendation and made the transaction smooth from beginning to end. Building trust is at the heart of everything we do, and knowing you'd confidently refer a friend means the world to our team. Thank you for your support, your confidence, and for helping spread the word about Cash for Gold USA.

      Punctuality & SpeedStaff

      Reviewed June 24, 2026

      Drew was professional, communicated clearly and promptly and made the process very easy and efficient.

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Some people make a complicated process feel simple, and it sounds like Drew did exactly that. Clear communication, quick responses, and making sure you always knew what was happening can make all the difference. We are glad your experience with Cash for Gold USA felt easy from beginning to end. We will be sure to pass your kind words along to Drew because recognition like this means a great deal to our team. Thanks for taking the time to leave such a thoughtful review.

      Verified purchase

      Reviewed June 24, 2026

      I have a positive experience working with Cash For Gold, especially with Drew. He answered my questions and walked me thru the positive. He is a 5 Star!

      Thanks for your vote!
      Cash for Gold USA
      Response from Cash for Gold USA

      Not every customer needs the same level of guidance, but it is always there when they do. We are glad Drew took the time to answer your questions and walk you through the process without making it feel overwhelming. That kind of personal attention is what turns a good experience into a memorable one. We will make sure Drew sees your kind words because recognition like yours means a lot. Thank you for trusting Cash for Gold USA with your valuables and for your five star review.

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      Cash for Gold USA Company Information

      Company Name:
      Cash for Gold USA
      Address:
      15 Dan Road, Ste. 150
      City:
      Canton
      State/Province:
      MA
      Postal Code:
      02021
      Country:
      United States
      Website:
      cashforgoldusa.com