Monetary Gold Reviews

Di and Anna are amazing to work with when buying Precious Metals. Di explains everything in understandable terms and goes over everything with you. And Anna tracks your Precious Metals from purchase to delivery and makes sure that you are notified of where your metals are.

Monetary Gold is a great company. They are honest and give you their best information and then let you decide. No pressure. They encourage questions and are very open about not giving legal or tax advice. Great company to work with. Di ** is the best!!

A big thank you for the kindness, efficiency and care I was given when talking over my situation and purchase. Everything was explained clearly and the follow up plans were openly discussed. I am confident they will keep me informed regularly. I was able to call my contact person for information when needed during the transaction and after.

I came to Monetary Gold because I was kind of frustrated with my IRA. It was just sitting there not doing much of nothing. I felt sort of enlightened that this was where I wanted to shift my IRA. I had been thinking about it for some time. I already have Silver in collections. So after Talking and learning a bit more, I was sure of it. All my questions were answered, so I went with Monetary Gold.

I love the way they treat their customers with respect and answer all of your questions. My account executive is Fred ** and he has been amazing. I don't feel rushed when asking questions about my account. They are very transparent with their fees. I just left Fisher Liberty because of finding out that they were way overcharging me on fees. They way overcharged me on the coins I purchased. I have learned so much from Fred. I would definitely recommend Monetary Gold to anyone.

Since I moved my metals to Monetary Gold I get my calls Answered and returned when leave a message. Very knowledgeable in how to work my metals. And they randomly call to check on things

Outstanding, simple process to defend my retirement savings. Infinite recommendation. Monetary Gold IS "the gold standard!" I will trust them with my future investments.

I believe everything Mathew did for me was out of pure care for my future. It matters to him to whether I succeed or fail. And I feel as if I will succeed.

Everyone I’ve spoken with is very knowledgeable and willing to help.

I like the way you handled getting me the coins I needed. I also liked the way you spoke to the gentleman at the other end of the line, polite and still getting the point across.

I received excellent service and kind interactions with everyone. There were no hidden fees or other expenses. Everything was made clear up-front.

Very good service. Patient representatives providing clear explanations and returning calls promptly.

The employees at Monetary Gold were very professional and knowledgeable about their business and their ability to handle the situation and needs of their customers.

I had had a rather bad experience with a company that behaved as if they couldn't care less about me or my investment, although, when I originally signed up with them, they were receiving high praise in the comments section of the Better Business Bureau. I noticed, after a few years, when gold was skyrocketing, my investment was barely moving; I also happened to notice that the positive comments were disappearing from the BBB website and were being replaced by rather severe complaints.

I would highly recommend Monetary Gold to anyone, especially if you are not familiar with the process. I transferred my IRA into gold, silver backed IRA. Dean and Charles helped set up the appointments and walked me through the process of my purchase. I couldn't be happier. They were patient, courteous, and very knowledgeable experience.

I was interested in possibly exchanging my silver coins for gold bars.. I worked with Charles ** and Johnathan **, account executives for Monetary Gold. They were both so nice and even more important, very patient. It was a big decision for me. I can't recommend them highly enough, I feel like I made a good decision. And a lot of credit goes to these two guys.

I had a great experience with Monetary Gold. Mr. ** helped me out and was very professional. I would recommend them if you are into precious Metals. Thank you!

Excellent customer service!! Charles was so helpful in explaining the process and very easy to understand. He was always available for questions.

I recently switched my precious metals custodial company due to ongoing reliability issues, and Monetary Gold made the entire transition effortless. From the start, they were transparent, supportive, and committed to ensuring my transfer was handled smoothly. Richard, Anna, and Norma each played a key role in the process. Their professionalism, patience, and dedication to my complete satisfaction stood out at every step. They kept me informed, answered every question, and made what could have been a stressful experience feel simple and well‑managed. Thank you.

I had a great experience at Monetary Gold. I purchased a gold bar and the entire process was smooth, professional, and reassuring. David helped me throughout the purchase and did an outstanding job. He took the time to explain everything clearly, answered all of my questions patiently, and made sure I felt confident and comfortable with my decision. His knowledge, honesty, and calm approach really stood out and helped build my trust. If you’re looking to buy gold and want excellent customer service from someone who truly cares, I highly recommend Monetary Gold — Especially if you get the chance to work with David.

Due to recent events, I started to look to invest in gold and silver, then found Monetary Gold and it’s been a great experience, they’ve answer all my questions and have been happy customer since talking to Mr David **, he has answer all my questions very professionally and feel confident I made a great choice.

I started looking into buying gold and silver prior to April of 2025 with one precious metals company and was not happy with their help, but when I changed to Monetary Gold that April, I was pleasantly surprised. Brian in their Sales & Marketing helped me better understand the precious metals industry. There are so many companies that are in the industry that one is leery of which one to use. I am convinced that I made the right decision to use MG in my purchased of gold and silver and would honestly state that you will be treated with respect and honestly as well if you use them.

Great experience. Had all my questions answered and learned more about investing on precious metals. Would recommend if you’re looking into different investment resources. Worked with David who was very helpful.

I value the one on one consultation and knowledgeable guidance I received from Monetary Gold staff to help me expand my account. I feel more at ease and confident about my financial future. Thanks to his wisdom and advice on how to make the right choices. I really cherish the time he spent with me.

Monetary Gold offered superior customer service. Scott was extremely responsive and went the extra mile for me. This company handles things in a classy and dignified way, which is too uncommon in this age.

My daughters asked me about investing and I decided to give them a present of some gold and silver coins for them to hold onto. Monetary made my sale very simple and I commend them for that. I wasn't looking for much of a hassle and they respected my decisions.

I have purchased precious metals from various other companies but in all of my experiences, never have I had service as good as Monetary Gold's. I really appreciate how easy everything turned out to be. I usually have quite a hard time.

Gold and platinum were on my bucket list and I ended up getting some Canadian maple leaf coins and some gold. The representatives at this company made this process very easy and it was as faster than I thought it would be.

Monetary was amazing and treated me with the respect I was looking for when deciding to diverse into metals. I haven't always been the best at investing so it was refreshing to have someone sit down and take their time to explain the process to me. Once again, thank you.

I want to retire with something that I can leave for my family so I decided to look into the metals business. On my search I stumbled across Monetary Gold and spoke with Anna when I decided to look into everything. She was patient and honest about the entire sale and for that I am grateful. This company is spectacular.

Me and my family love to collect assets as a tradition and I had noticed that Monetary Gold sold a variety of silver coins. Carter did a great job with my sale and was the reason in my opinion that everything went so good. This is a great business and they are very professional.

Brian and Nicholas did a great job for us. They were very east to talk to, informative and helpful. I was also very impressed how patient they were in helping us with all our transactions. They were there every step of the way. We highly recommend Monetary Gold. We're so glad their company offered services other companies don't. I give them an excellent review 5 star.

I really enjoyed my time at Monetary, been through lots of different metals establishments because I have been trying to find the best company to put my finances in... and I think monetary is the one. Mainly came to them for the longevity of their products, plus I've heard they are the most reliable! After going through a sale with them hopefully they keep their end of the deal!

I wasn't going to leave a review at first, until Anthony decided to have a follow up with me. I was amazed at how even after my purchase with the company they still wanted to check in on me and make sure that I was happy with my sale. Because of this amazing act of service I would like to leave these words of affirmation for this company and their employees.

Brian was a big help in my recent transaction. He helped me get the coins I was looking for and he did it while treating me like a person the whole time. I didn't feel pressured and they even reassured me that this is my money and it's up to me what I do with it at the end of the day. Everything went good so thanks Monetary and Brian

I had an excellent experience with Monetary Gold and the employees who work there. They were upfront with their pricing and it felt like they didn't have any hidden agendas when I was asking them questions. They gave me an easy understanding on the materials they had. Nick was awesome. I appreciate you guys at monetary gold.

They were SO FAST. I appreciate little things like that and they are super respectful. Got a quote that fits my personal finances in like 5 minutes. This might be one of the very reviews I have done but they deserved it!

Best customer service I’ve had in a while. Absolutely sold me on their metal and gold options and overall gained confidence in my own investments. I thought I was going to be in there forever but it was really fast. Good environment and trustworthy people for sure.

I wanted to invest myself into some Platinum and Palladium. Thanks to John and all his hard work he was able to get that done for me. I want to express how grateful I am for how easy this process was because at first I thought it would be a hassle. Thanks again Monetary.

I didn’t even expect to speak with someone that day, but I was fortunate enough to get in touch with Dean. His approach was friendly and far from aggressive; there was no sales pitch being delivered. He asked a few questions, let me explain my situation, and made an effort to clarify things step by step so I could understand. It is hard to find someone who treats you as an equal these days, which is sad. When I said I needed time to think about it, he simply said “Take your time, I’ll be here when you're ready.” That level of patience is rare today.