Bath Planet Reviews

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About Bath Planet

Bath Planet is a bathroom remodeling company that offers a variety of services for consumers interested in a bathroom upgrade. The company specializes in fast installations and includes a limited lifetime warranty on its products.

Pros
  • Fast renovation process
  • High customer service ratings
  • Limited lifetime warranty
Cons
  • No pricing information online
  • Order to installation can take time

Featured Reviews

Medina, OH
Verified purchase
Bath Planet was efficient… It took two days on the one and two days on the other two. I was amazed how quickly they worked. They did their job. They cleaned up everything. We were...

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Portland,, OR
Verified purchase
I couldn't get in and out of the tub and my husband is pretty feeble. We needed a walk-in tub… I talked to Craig and he was great. Any friend of Craig is a friend of mine. He also...

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What is Bath Planet?

Bath Planet offers a variety of bathroom remodeling services, including renovation and replacement options for customers who want a bathroom upgrade. Bath Planet boasts affordable services with quality products. This includes rigorously tested acrylic products.

Products and services that Bath Planet offers its customers include:

  • Tub to shower conversion
  • Shower to tub conversion
  • Shower or bath remodeling
  • Shower or bath replacement
  • Bathtub wall liners, step-through inserts and accessories
  • Walk-in tubs
  • One-day remodels
  • Barrier-free showers
  • Shower bases, liners, wall surrounds, doors, rods and accessories

Bath Planet has an array of styles, patterns and colors to choose from, which lets you tailor your bathroom to fit your tastes. All Bath Planet products come with a limited lifetime warranty. Customers can schedule a free consultation with their local Bath Planet dealer.

Bath Planet installation

The process starts with sharing your remodeling goals with a Bath Planet customer service representative before scheduling a free in-home consultation. During this meeting, a design consultant assesses what options match your goals and suit your bathroom.

Once you choose the right options for your bathroom, the design team goes to work. They take detailed measurements and photos and hand your design to the operations team. This team reviews the work and places the order. Once your order arrives, they do a quality check and contact you to schedule installation.

On installation day, your technician will review each step with you. During installation, they take every precaution to keep your home clean and protected. When the work is complete, the technician does another walkthrough with you to make sure you’re satisfied. Depending on the scope of the project, installation can be completed in as little as a day.

How much does Bath Planet cost?

Bath Planet does not list any prices on its website. To get an estimate of project costs, you have to contact a customer service representative for a quote. Prices vary depending on several factors, including the type of project, materials used and labor.

Bath Planet offers up to 60-month financing for customers and provides senior and military discounts. All Bath Planet products come with a limited lifetime warranty.

Bath Planet FAQ

Is Bath Planet expensive?

Bath Planet does not disclose prices on its website. Customer reviews suggest that Bath Planet is affordably priced.

Who owns Bath Planet?

Bath Planet is a part of BCI Acrylic Inc. This company is owned by Scott Rosenbach, who is also the company president.

Where is Bath Planet available?

Bath Planet has locations in 44 states. You can use the website’s locator to find the Bath Planet dealer closest to you.

Does Bath Planet do shower stalls?

Bath Planet installs shower stalls. Customers can purchase shower bases, wall liners or surrounds and shower doors.

What is the average cost of a Bath Planet conversion from tub to shower?

The cost of converting a tub to a shower varies based on certain factors, including your door choice, shelving, lighting and ceiling. The average cost ranges from $1,200 to $3,600.

Is Bath Planet worth it?

Bath Planet is absolutely worth considering for your bathroom remodels or renovations. The company has consistently high reviews from customers and overall low costs, although you won’t know your pricing until you request a quote. Overall, Bath Planet has a great reputation and a wide variety of services. It’s definitely worth the time it takes to call and get a free quote for your renovation options.

Bath Planet Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Bath Planet?
    • 4,648,295 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceInstallation & SetupSales & MarketingPrice

    Reviewed April 3, 2025

    I received an advertisement in the mail from Bath Planet and we decided to get a full bathroom remodel, which took a bit longer due to material shipping delays. Nonetheless, we were really pleased with their work.

    The installation team was neat and we had no complaints at all. When considering the presentation and the quality of the installation, everything was outstanding. I truly appreciated how my bathrooms looked, calling them beautiful and amazing.

    It's tough to choose just one favorite feature as I loved everything, especially the showers and tubs. We had a really good experience, and I would highly recommend them.

    Although I wished the price was a bit lower, I didn't compare extensively with other companies. Therefore, I'd rate the pricing around 3 or 4 stars. However, the overall experience, including customer service, was definitely a 5-star rating from me.

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      Verified purchase
      Staff

      Reviewed Sept. 4, 2024

      I got the siding and the gutters done and I added in the rest of the bathroom. The service itself was great. The people were all friendly and a couple of them went a little over and above what I think they had to do. I was very happy with the siding because they did it the way I wanted it but I feel like I should've gotten the whole bathroom done with the 20,000-some odd that I paid. I had to put in my own medicine cabinet but it's not really that important because I paid less for the medicine cabinet than if I had purchased it through them. Also, I was seeing a lot of ugly starting off in my bathroom and the walls were starting to peel from the humidity but now, I don't have to worry about mold in the back of the shower.

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      Bath Planet
      Response from Bath Planet

      Thank you for taking the time to let us know about your Bath Planet experience. You're correct, you should have no issues with mold behind your shower walls now! Our walls are non-porous and even mold resistant.

      Verified purchase
      Customer ServiceInstallation & Setup

      Reviewed Aug. 27, 2024

      In the beginning, I had some issues with the way everything was installed and set. I was not happy. Bath Planet tried to come back a few times to fix the errors that were made by the original installer. Finally, I asked them to remove everything and do it all over again, which they agreed at that time. They came, tore everything out, put new stuff in. Every time I gave them a call for service, they came and did it.

      I was not home at that time of installation date. They explained to me everything. They would do everything in one day. No one was supposed to take a shower or anything for 24 hours, which we did. And when I got home that night, that was where I saw the mistakes. If I was home on the day of installation, things would have turned out different on the original installation. My wife takes care of our grandkids, so she wasn't able to pay attention to whatever they were doing. But they were able to fix it.

      I would go a different way the next time. I would go with a bathtub-less setup because there is less maintenance involved. This material that they use is high maintenance. So, if I don't keep up with it, it can get stain. We spend much time keeping it clean. If it was a different setup, it would be less maintenance. But what is done is done. I have it for four years now and it still holds up.

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      Bath Planet
      Response from Bath Planet

      Thank you for taking the time to leave us an honest review, it means a lot to us. We appreciate your patience with our rocky start and the first installation. We are sorry to hear that there seems to be more upkeep than expected. Our material is should be very durable and often is low-maintenance as well but stains can occur. We do have cleaning instructions on our website if you ever feel the need to refer to it.

      Verified purchase
      Installation & SetupPricePunctuality & Speed

      Reviewed Aug. 27, 2024

      A few people had quoted me saying if the floor got damaged, they were gonna charge me more for that. If there was an issue with the plumbing, they were gonna charge me more for that as well. With Bathroom Pros, it was a set price which I liked. They also told me they could do it in a day. The installers got here 15 minutes after the scheduled time, which was fine. They checked in with me the whole time, showing me each step. They laid down all these mats and showed me all of the guts behind the tub, how everything works and how they were installing everything. They made sure I was okay with the tub before they installed it. You wouldn't think it's something that's gonna be done in a day but it was. It was amazing to watch the whole thing happen in one day. It was very quick, step-by-step. They seemed really organized. They got there around 9:00 and were done at 7:00.

      I got a 19-inch soaker tub with the acrylic walls and a shower. I got the showerhead and the faucet replaced as well. It looks great. I've been using it every day and it's great quality. I was worried as things settled that there might be issues. But everything's been perfect. It's been the same as when it was installed. I had a great experience from the sales setup and going through all the options to scheduling everything to installation and now the use of it. It's far exceeded my expectations and I've already told so many people about it.

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      Bath Planet
      Response from Bath Planet

      Thank you for taking the time to leave us this review and for recommending us to others! We are glad we could be a part of your home and able to install products that should look and feel brand new for a lifetime.

      Verified purchase

      Reviewed Aug. 27, 2024

      I saw the gentleman from Bath Planet who was doing some work for somebody else and I asked for his business card. I called them then two gentlemen came out. We talked and they looked at everything. I knew I needed some work because I had somebody do some work in the bathroom and they didn't do a good job. So, Bath Planet had redone my bathroom shelf, the toilet, and the sink. They had also redone my shower, my floor, and my window in my bathroom.

      They first came out to work on the bathroom floor. They worked on the sealing since water was going into the wall because the people who previously worked on my bathroom didn't do the sealing around the bottom of the floor part of the shower. Bath Planet's reps then did the walls and the shower. They put a handicap rack up there and a new seat in the bathroom. There was also another guy who came and did the window. I gave them a recommendation and I've told others that they did a really good job in my bathroom.

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      Bath Planet
      Response from Bath Planet

      We are happy to have helped make your bathroom all it could be for you. We greatly appreciate you recommending us to the people around you.

      Verified purchase
      Staff

      Reviewed April 4, 2025

      The installation guy showed up at 8 in the morning, took the old bathtub out, and put the new walk-in shower in. He was gone that afternoon, and it was a wonderful experience. My father-in-law wanted a walk-in shower and I told them about Bath Planet. They went there and took care of them, too, and they were very satisfied.

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      Verified purchase
      Customer ServiceInstallation & SetupProcess

      Reviewed April 4, 2025

      Bath Planet seemed convenient, so we decided to buy a full shower system from them about a year ago. However, our experience with their service was quite disappointing. After discussing the purchase in January, we were told we wouldn't get installation until May. May passed, and still nothing. We were repeatedly promised service but kept facing delays without clear communication.

      It wasn't until the end of July that we finally managed to get a response after my husband had to escalate the situation. The installation process was somewhat smooth, though. They removed our existing setup, insulated the walls as requested, brought in the equipment, and pre-cut the shower walls in our yard. It took about a day and a half to complete, though they never finished the process as they promised to return for final details, which they didn't.

      Although the final product is visually nice, I wouldn't recommend Bath Planet based on our overall experience. There was a lack of transparency and communication throughout the process. I would warn neighbors and family members against using their services due to this unsatisfying experience.

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      Verified purchase
      Customer ServiceInstallation & SetupStaff

      Reviewed April 4, 2025

      Over a year ago, I saw Bath Planet at a home show. My interaction with the sales representative was very pleasant, and I was equally impressed with the installation team, who knew what they were doing and completed the job in just one day. While there were no specific highlights beyond their efficiency and professionalism, I can confidently say I'm satisfied with their work. The customer service I received was excellent.

      It was a significant financial commitment, but overall, I would recommend Bath Planet to a friend, reflecting a very high level of satisfaction with my experience.

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      Customer ServiceInstallation & Setup

      Reviewed Feb. 8, 2025

      Customer service is the worst. After less than a year, I discovered the shower they installed was leaking between the wall of the bathroom and a carpeted bedroom. Now they are giving me the runaround on repairing carpet, walls, and mold removal. This is a company that does not back their work. They take your money and leave you to fend for yourself. Still waiting for solutions after contacting them about this 5 months ago. They do not care to right their wrong. None of these issues existed for 20 years prior to allowing them into my home and giving them my business. I would not recommend this company to anyone for any reason.

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      Customer ServicePrice

      Reviewed Dec. 18, 2024

      After meeting with the rep and him taking photos of all, we decided to utilize our current base. NO PROBLEM! Signed up and paid in full. Called to check in as we were assured it would be installed in two to three weeks. Got a “manager” named Joe **. He said our base had a crack so we had to buy theirs. I said no it doesn’t and I don’t need or want a new base. Two weeks go by. Just received an email that “it’s a snap together system and we HAVE to buy their base”. For the low, low price of 3000$. Good news is he will take 1000 off. I said we cannot afford it and would like a refund. Haven’t heard back yet. I find it odd that wasn’t the problem the first time around. I also find it odd the salesman said it was no issue. Very scared we will lose our money. It’s a lot of money trust me. I would stay far far away from this company.

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      Bath Planet Company Information

      Social media:
      Company Name:
      Bath Planet
      Company Type:
      Private
      Year Founded:
      2011
      Address:
      1800 Industrial Drive
      City:
      Libertyville
      State/Province:
      IL
      Postal Code:
      60048
      Country:
      United States
      Fax:
      847-358-4710
      Website:
      www.bathplanet.com

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