Bath Planet Reviews
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About Bath Planet
Bath Planet is a bathroom remodeling company that offers a variety of services for consumers interested in a bathroom upgrade. The company specializes in fast installations and includes a limited lifetime warranty on its products.
Pros & Cons
- Fast renovation process
- High customer service ratings
- Limited lifetime warranty
- No pricing information online
- Order to installation can take time
Featured Reviews
Bath Planet was efficient… It took two days on the one and two days on the other two. I was amazed how quickly they worked. They did their job. They cleaned up everything. We were...
Read full reviewI couldn't get in and out of the tub and my husband is pretty feeble. We needed a walk-in tub… I talked to Craig and he was great. Any friend of Craig is a friend of mine. He also...
Read full reviewWhat is Bath Planet?
Bath Planet offers a variety of bathroom remodeling services, including renovation and replacement options for customers who want a bathroom upgrade. Bath Planet boasts affordable services with quality products. This includes rigorously tested acrylic products.
Products and services that Bath Planet offers its customers include:
- Tub to shower conversion
- Shower to tub conversion
- Shower or bath remodeling
- Shower or bath replacement
- Bathtub wall liners, step-through inserts and accessories
- Walk-in tubs
- One-day remodels
- Barrier-free showers
- Shower bases, liners, wall surrounds, doors, rods and accessories
Bath Planet has an array of styles, patterns and colors to choose from, which lets you tailor your bathroom to fit your tastes. All Bath Planet products come with a limited lifetime warranty. Customers can schedule a free consultation with their local Bath Planet dealer.
Bath Planet installation
The process starts with sharing your remodeling goals with a Bath Planet customer service representative before scheduling a free in-home consultation. During this meeting, a design consultant assesses what options match your goals and suit your bathroom.
Once you choose the right options for your bathroom, the design team goes to work. They take detailed measurements and photos and hand your design to the operations team. This team reviews the work and places the order. Once your order arrives, they do a quality check and contact you to schedule installation.
On installation day, your technician will review each step with you. During installation, they take every precaution to keep your home clean and protected. When the work is complete, the technician does another walkthrough with you to make sure you’re satisfied. Depending on the scope of the project, installation can be completed in as little as a day.
How much does Bath Planet cost?
Bath Planet does not list any prices on its website. To get an estimate of project costs, you have to contact a customer service representative for a quote. Prices vary depending on several factors, including the type of project, materials used and labor.
Bath Planet offers up to 60-month financing for customers and provides senior and military discounts. All Bath Planet products come with a limited lifetime warranty.
Bath Planet FAQ
Is Bath Planet expensive?
Bath Planet does not disclose prices on its website. Customer reviews suggest that Bath Planet is affordably priced.
Who owns Bath Planet?
Bath Planet is a part of BCI Acrylic Inc. This company is owned by Scott Rosenbach, who is also the company president.
Where is Bath Planet available?
Bath Planet has locations in 44 states. You can use the website’s locator to find the Bath Planet dealer closest to you.
Does Bath Planet do shower stalls?
Bath Planet installs shower stalls. Customers can purchase shower bases, wall liners or surrounds and shower doors.
What is the average cost of a Bath Planet conversion from tub to shower?
The cost of converting a tub to a shower varies based on certain factors, including your door choice, shelving, lighting and ceiling. The average cost ranges from $1,200 to $3,600.
Is Bath Planet worth it?
Bath Planet is absolutely worth considering for your bathroom remodels or renovations. The company has consistently high reviews from customers and overall low costs, although you won’t know your pricing until you request a quote. Overall, Bath Planet has a great reputation and a wide variety of services. It’s definitely worth the time it takes to call and get a free quote for your renovation options.
Bath Planet Reviews
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Popular Mentions
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- 4,518,190 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 15, 2024
I reached out to the rep to get more information, and she came to our house at an appointment. She brought several samples and books, and through a formal presentation, explained the location and how the process works. It was a good experience with Bath Planet. We like the Good Housekeeping seal, knowing that we would have some peace of mind that if something happens, it’s under warranty. Tested materials were also important to us.
We are very proud of our material and the testing it has made it through to earn that Good Housekeeping seal. We always want to do right by every homeowner and their home and that was just one step in the process. Thank you for choosing us and also taking the time to acknowledge the hard work of our team.
Reviewed Oct. 17, 2023
Salesman was attentive to our needs and worked with us to ensure that all our needs were met. Installation was scheduled 3 months in advance and they kept us informed of any changes that would affect our start date. Bath Planet started our project on the day they scheduled and installer was her at 8 am to start. He finished up in 2 days and cleaned up all the mess that he had made. We will definitely use Bath Planet for our next project.
We would definitely love to be a part of your next project! Thank you for choosing us and trusting us with your home. It means a lot to us that you came here to let us know how we did and are happy to hear that we did right by you. When you are ready for your next project, we will be ready for another out of this world experience!
Reviewed Aug. 27, 2024
In the beginning, I had some issues with the way everything was installed and set. I was not happy. Bath Planet tried to come back a few times to fix the errors that were made by the original installer. Finally, I asked them to remove everything and do it all over again, which they agreed at that time. They came, tore everything out, put new stuff in. Every time I gave them a call for service, they came and did it.
I was not home at that time of installation date. They explained to me everything. They would do everything in one day. No one was supposed to take a shower or anything for 24 hours, which we did. And when I got home that night, that was where I saw the mistakes. If I was home on the day of installation, things would have turned out different on the original installation. My wife takes care of our grandkids, so she wasn't able to pay attention to whatever they were doing. But they were able to fix it.
I would go a different way the next time. I would go with a bathtub-less setup because there is less maintenance involved. This material that they use is high maintenance. So, if I don't keep up with it, it can get stain. We spend much time keeping it clean. If it was a different setup, it would be less maintenance. But what is done is done. I have it for four years now and it still holds up.
Thank you for taking the time to leave us an honest review, it means a lot to us. We appreciate your patience with our rocky start and the first installation. We are sorry to hear that there seems to be more upkeep than expected. Our material is should be very durable and often is low-maintenance as well but stains can occur. We do have cleaning instructions on our website if you ever feel the need to refer to it.
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Reviewed Aug. 27, 2024
A few people had quoted me saying if the floor got damaged, they were gonna charge me more for that. If there was an issue with the plumbing, they were gonna charge me more for that as well. With Bathroom Pros, it was a set price which I liked. They also told me they could do it in a day. The installers got here 15 minutes after the scheduled time, which was fine. They checked in with me the whole time, showing me each step. They laid down all these mats and showed me all of the guts behind the tub, how everything works and how they were installing everything. They made sure I was okay with the tub before they installed it. You wouldn't think it's something that's gonna be done in a day but it was. It was amazing to watch the whole thing happen in one day. It was very quick, step-by-step. They seemed really organized. They got there around 9:00 and were done at 7:00.
I got a 19-inch soaker tub with the acrylic walls and a shower. I got the showerhead and the faucet replaced as well. It looks great. I've been using it every day and it's great quality. I was worried as things settled that there might be issues. But everything's been perfect. It's been the same as when it was installed. I had a great experience from the sales setup and going through all the options to scheduling everything to installation and now the use of it. It's far exceeded my expectations and I've already told so many people about it.
Thank you for taking the time to leave us this review and for recommending us to others! We are glad we could be a part of your home and able to install products that should look and feel brand new for a lifetime.
Reviewed Aug. 27, 2024
I saw the gentleman from Bath Planet who was doing some work for somebody else and I asked for his business card. I called them then two gentlemen came out. We talked and they looked at everything. I knew I needed some work because I had somebody do some work in the bathroom and they didn't do a good job. So, Bath Planet had redone my bathroom shelf, the toilet, and the sink. They had also redone my shower, my floor, and my window in my bathroom.
They first came out to work on the bathroom floor. They worked on the sealing since water was going into the wall because the people who previously worked on my bathroom didn't do the sealing around the bottom of the floor part of the shower. Bath Planet's reps then did the walls and the shower. They put a handicap rack up there and a new seat in the bathroom. There was also another guy who came and did the window. I gave them a recommendation and I've told others that they did a really good job in my bathroom.
We are happy to have helped make your bathroom all it could be for you. We greatly appreciate you recommending us to the people around you.
Reviewed April 15, 2024
The sales people were very good and courteous, and the pricing was better than I anticipated. The front door part was not as expensive by quite a bit that I've been quoted in the past years for replacing the front door. So we were okay with the sales presentation and just went with it. I had a front door and a walk-in shower installed by Bath Planet. The shower took a little over a day, which was fine. The installer did the shower installation and also did a floor repair on my half bath. That was all included in the price, which I felt good about.
The whole project took pretty close to two days. The installer was working by himself. He did excellent work except the shower doors. The outside one would hang up and it was rough, and it came off track once, opening it up because I’ve had a bunch of gummy stuff up on the railing and on the rollers too for just on the outside door. So he came out and tried to clean it up but didn't quite get all of it. So a couple days later, I just cleaned it all off myself, because what he noticed that the two rollers on the door also were all gummed up with some type of a real sticky, gummy stuff.
We kept the shower pretty simple. We have one grab bar in one corner unit. The main thing that bothers us about the shower is that we weren't told that the floor would be concave. I just expected the shower to be flat. My wife and I are both in our 70s, and we've both had trouble adjusting to the concave floor. It throws us off balance a bit sometimes. Also, our relative said he slipped and lost his balance in there a couple times too. I asked about it, and I was explained it's like that so all the water runs toward the center and away from the corners so it doesn't get a mold buildup. But the corners are not square. They're angled down, so I don't understand that. We’re not happy with the floor of the shower.
I love the door. The installers didn't speak hardly any English, so they had a little trouble getting it all squared. But it's good. I had James come out and he did a couple of minor adjustments. They didn't ask about changing the key to match our other house keys and I was told they should have done that. But overall, the pricing is good. The shower installer is real good. I'm a perfectionist, and so a couple of things were off a little bit. But he did an overall good job, plus a really good job on the half bath flooring. I already recommended him to a couple of friends before we had a couple of minor issues. But Bath Planet is still a good company.
We appreciate you taking your time to leave an honest review of our products and services, Danny. We are glad to hear most of the experience was a pleasant one. We will work on describing our shower bases more clearly to homeowners in the future as to make sure everyone knows what they will be receiving.
Reviewed Jan. 26, 2024
I was in the hospital and my wife was getting an operation, which was why I wanted the bathroom, so she could step into the walk-in shower. It's perfect for us both now. I got the seat, which is good for her, and the bars. Everything came with it so it was nice. The sales reps from Bath Planet were nice and efficient and the installers were great. They did a very nice job. They came and did everything right away. Ordering the door took a little while. The one I ordered wasn’t in stock. They put in the door but I didn’t get the glass doors until a month later. It didn't affect us much though.
I had sticker shock on the price but I know what bathrooms cost. All the prices are up and it was the convenience of it. So it was working for me. The quality of service was good and I’m happy. I had a kidney transplant and I fell over the side of the regular five-foot tub standard. I was lying on the floor and I didn't want anything like that to happen to my wife. So it was an ease on my mind getting the shower. I was happy when my wife came home and got in it.
We are glad you made the decision to prepare for the future. Safety is so important in the bathing area and some people take action too late. It was a pleasure working with your home to make it just right for you and your wife! Thank you for taking the time to speak about your experience here.
Reviewed Sept. 4, 2024
I got the siding and the gutters done and I added in the rest of the bathroom. The service itself was great. The people were all friendly and a couple of them went a little over and above what I think they had to do. I was very happy with the siding because they did it the way I wanted it but I feel like I should've gotten the whole bathroom done with the 20,000-some odd that I paid. I had to put in my own medicine cabinet but it's not really that important because I paid less for the medicine cabinet than if I had purchased it through them. Also, I was seeing a lot of ugly starting off in my bathroom and the walls were starting to peel from the humidity but now, I don't have to worry about mold in the back of the shower.
Thank you for taking the time to let us know about your Bath Planet experience. You're correct, you should have no issues with mold behind your shower walls now! Our walls are non-porous and even mold resistant.
Reviewed Aug. 31, 2024
The sales rep was excellent and the installation of the walk-in shower went well. The only complaint that I have is I thought the shower doors were gonna be taller because we had requested that. But I don't feel they're any taller than normal shower doors. My husband's 6'3, so we asked for larger doors. He's also had to recaulk the shower because some of the caulk was coming out. We had requested somebody to come out and give us a different showerhead, but that never happened.
Thank you for the honest review of our dealer's services. We will be reaching out to this business about your request for the shower head and to take a look at the caulk as well.
Reviewed Aug. 31, 2024
The sales rep and the installers were good. Bath Planet did a walk-in shower and the installation took a full week. It's a nice walk-in shower. It does the job.
We appreciate your comments. Enjoy your new shower!
Reviewed Aug. 28, 2024
I purchased a deluxe tub from Bath Planet and they came in to replace everything. There were two men installers and installation was supposed to take a couple of days, but parts were missing. So it ended up taking a couple of weeks. But the two installers were really good. They did an excellent job.
We appreciate your patience while we attained the missing parts. We hope you are now loving your new bath.
Reviewed Aug. 28, 2024
We worked with Bath Planet's sister company previously and we were pleased with their work. We then purchased some acrylic and the vanity thru Bath Planet. The installers showed up on time and they finished the job quickly. They did a really good job. Before, we had an old cast iron tub, a shower-like insert, and a smaller vanity. Now, we have a fiberglass tub, the acrylic walls with glass doors for the shower, and we have a bigger vanity. The materials look to be pretty high quality, too.
We appreciate you choosing Bath Planet for your home. Our material is some of the most durable out there and should last you a lifetime now!
Bath Planet Company Information
- Social media:
- Company Name:
- Bath Planet
- Company Type:
- Private
- Year Founded:
- 2011
- Address:
- 1800 Industrial Drive
- City:
- Libertyville
- State/Province:
- IL
- Postal Code:
- 60048
- Country:
- United States
- Fax:
- 847-358-4710
- Website:
- www.bathplanet.com
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