Luxury Bath

I reached out to Luxury Bath and told them I wasn't happy with the installation and they never got back to me. They didn't install the panels correctly, and it looks weird. I've got to live with that but when the handrails start to come loose off the walls, that concerns me because we're older. The installer was a very friendly guy, but he was a rookie, and he even told us he's a rookie at it. I don't like to step on people's toes, but I wish I had. I could have taught him a few things about how to install it. The only thing that was good in the project was the floor pan. It seemed to be perfect. Everything else is off. Overall, it costs way too much for what we got.

The installation of our shower from Luxury Bath was good. The gentleman was really great. He worked really well and took care of it in a timely manner. We like that it's easy to clean. Everything seems to be working out very well.

The customer service has been very good so far. I have a few things went wrong, and they came out and fixed one of them. They're going to come out and fix the other.

The bath is super easy to clean. The only thing is, we wanted a frosted shower door and we didn't get that. They said they didn't have it. But it was on the order that the person took.

Very disappointed with the quality of service and lack of professionalism considering I paid $12K. My project was a disaster that begun the night they installed. Everything looked beautiful but after installers left & I signed the certification of satisfactory I noticed a blown out electrical outlet that fried the circuit breaker in my side bedroom & found out that installers had trouble with the plug and made the lights flicker. There was flooding in basement due to pipe connections done wrong, showerhead connection leaking after the 1st attempt to repair. It took 4 visits and complete removal wall to get the leaks fixed. By now construction mess left behind in wash room from cutting into my floorboards and bathroom flooring had to be redone because of the installers walking on freshly grouted tiles.

Very education. Never knew all these things were available. I believe I would love to remodel in the near future just on the new things I've learned. Would love to hire someone that knows their work. Someone whom it very professional.

Company was just interested in our money, didn’t care about craftsmanship. First they promised it would be completed in one day, we had to wait two weeks to get glass installed. They left scratches on my walls.

We called a couple of places, got a couple estimates, and felt comfortable with Luxury Bath. They seemed reliable and their price was competitive. I also read reviews online, looked at different places, and they were all pretty favorable. We were happy with what we got done. It worked out about like they told us, except for one little hiccup, which they took care of immediately. The guy installed the shower and forgot to turn the water valves on. He knew exactly what happened, and he turned them on. My wife has been sick last year, and we needed the low threshold walk-in type of thing for her, and she’s very comfortable with it. We love it.

We had Luxury Bath redo a bathroom and our experience with them was all pretty positive. They were clean and they did a nice job. They did everything in time and in budget, and gave us a little bit of options.

Luxury Bath Technologies' service is good. The salesman I dealt with went out and looked to make sure if I had the proper electrical setup so it could be done. Other people were just assuming it would be there. He was detailed in what he looked at. The guy who came out and did the installation did very well. However, they did not deliver the right tub with the gate in the right place. The way my bathroom is set, they got the gate as you go into it on the right, so it cannot be fixed. When we did it, it was supposed to be on the left because it opens into my commode. So, when you step out of the bath, you step right next to the commode and you have to step sideways. Other than that, everything was okay. As soon as the tub was delivered, it was all done in a two-week period. Overall, I like the tub.