Luxury Bath Technologies

Luxury Bath installed a liner over old bathtub. Liner did not fit bathtub. Liner cracked... Causing water to seep under liner. Which then caused livingroom ceiling to cave in... Still damaged. Luxury Bath stated it was the cleaning product I used... Scrubbing Bubbles. 4 companies have told us it was stress cracks. Luxury Bath does not stand by its products. Come to my house. See for yourself.

We were interested in getting a bathroom remodel. We needed a new tub because our old tub was hard getting into. We had sliding doors and it was hard to lift and we wanted something where we could walk in. We purchased a walk-in bath. Our sales rep, Arnold, went through it and showed us `the bath and the pamphlets. And then he had a model of the bath and we thought it would work out well. This was a second project he did. He had done some work already on our floors and remodeling downstairs.

The bathroom in our house was the original builder’s bathroom from 1984. So we purchased from Luxury Bath the shower faucet, shower walls and the shower base. We also bought the corner shelf unit, one in the full length and one short one. Their sales guy was good. He was very interested in educating us about the products. It went on a little too long but he was a lovely person. He was nice enough and we certainly felt like we were educated by the end of it.

I wanted to get rid of the shower curtain. I inquired at Luxury Bath and the sales rep I dealt with was great. I purchased the bath thing, the whole covering and then I had them put a shower door. The installation guys were very professional and very good as well. I was very satisfied with Luxury Bath.

My wall was pulled away from the foundation and there was a hole in the tub. I got a cast iron tub from Luxury Bath Technologies. They tore out the walls, put in tile walls, painted the remainder of the wall and ceiling, tiled the floor, and put in a new toilet. They kept the house clean because I was worried about my wood floors getting scratched up. They covered everything and at the end of the day, everything was cleaned up. They did a marvelous job.

We went to a home show one time and Luxury Bath Technologies came up but we just didn't have the funds to do the remodel at that time. Last year, we went back to the same home show and looked up the same salesman, Logan. We then had him come up and he was very straightforward and he had very good ideas on helping us pick out our tub. We purchased a shower tub area and a freestanding shower. We tore down one bathroom first and remodeled it, then we tore down the other one because we couldn't do both in the same week. Their installer, Brian, did such a good job on the first one that I requested him to be back for the second one and he did another excellent job.

Our bathroom had never been remodeled since it was built. When the guys from Luxury Bath Technologies came out, they showed us the materials used in their products. They said that, supposedly, those were stronger materials than what their competitors used. We converted a bathtub into a shower and we had them install floor tiles as well as a couple of vanities. In addition, they put in a new toilet bowl. The job took three weeks to finish. They told us that they thought it would take a week, but there was a lot of work. Then they said that they would have more than one person working on it, but only one person ended up working on it. It took longer than expected, but we were happy with the results.

Our shower stall needed to be redone. I looked into Bath Fitter first and they were outrageous. Luxury Bath had a display in Woodfield Mall, in Schaumburg. It was still outrageous and really a lot of money, but less and it is beautiful. I bought from them last July and the sales rep was a very nice guy. He agreed with me that it was a lot of money. He was a salesman, but that kind of thing sells itself since I saw samples of the product and I liked what I saw. The installers were good and they listened to me. They let me stand and watch a lot, which my husband would’ve never let me do, and they did a good job of cleaning up. The work was considered a demolition because a new base and three walls were to be installed and the old shower stall had to come out. I expected my house to be a disaster yet it wasn’t. I would recommend them.

I moved into a house and found out that the shower enclosure and the actual shallow pan, which is the floor of the prefab shower itself, had collapsed. I couldn’t trust it and needed to have it fixed. I didn’t want to fall through even though it’s not too bad a fall. It was just not a good situation. It was a formerly owned house, 17 years old, and we wanted to get the repair done. We went to another vendor in Tampa to check out just glass enclosures and they said that we needed more than that and that we may want to get in touch with Luxury Bath Technologies.

Satisfaction - punctuality - attention to detail - personable staff - excellent inspections - final installation. This was my wife's request and she did her inspection. The corner unit is shown on the "shower S corner" was missing and they installed it the next day.

I am a real person that lives in Schaumburg that got hosed for 7000 dollars for a tub surround replacement. Sounds like a lot of money? I thought so too, but the estimator ***** ensured me that Luxury Bath's process was worth it. What ***** promised: Tear everything out down to the studs. Address any issues behind the wall. Replace ALL plumbing so there are no issues after the remodel. High quality materials being used. Expert installers that do flawless work. A new shower curtain rod.

Trying to cancel within the 3 day, called salesman who advised "Notice of Cancellation in folder." Finding it, see that we already signed/dated, same day of order. Called office, asked if need to bring since they already have a signed copy and would be 1 hour drive. Office states "yes, bring it" adds "well, our salesman made that drive yesterday". Not really an "in-home estimate to use to comparison shop" as advertised. High pressure sales, we said "no" several time during sales pitch. Stated we wanted to shop and compare but the pressure continued until signed documents received, including cancellation document, obviously a sign I think. Yes, now driving the 2 hour round trip to be certain they have 2nd signed Cancellation document and we owe them nothing! Hard to find companies that really care about customer service, those that do have my business and referrals but is not Luxury Bath Technologies, sorry.

My wife, 10 years ago, had a stroke and then she had a knee replaced and so we had a lawn chair with two legs set in the tub and two out and I had to be there all the time. I decided it was time to look around. I bought a Luxury Bath walk-in shower with a four-inch lip on it and my wife likes it. The sales reps were more than knowledgeable. The first sales rep who presented was just too much and he knew what to sell, he went and did it again. We live out in the country, it's a farmhouse and we didn't need the price or the controls. He was going to put controls on the bathroom sink. He liked to do an A1 job and the workmanship was A1.

This condominium is 40 years old and I could tell by the looks of the tub. The tiles weren’t bad but I couldn't get the tub clean anymore. There was an ad for Luxury Bath Technologies in our newspaper and I know that they've done other work in our condos. It was sort of a combination of reasons that made me decide to choose them and make the purchase the second week of June. The rep came here one day to show us everything and then he called a couple of times to see if we needed anything. The installation team consisted of wonderful young men and they did the tub and the walls and the shower doors. It was the bathtub unit, not anything else in the bathroom, and I love it. It's a little bit pricey but what they do is really a good service when you need it.

My mother-in-law was coming to live with me and she needed a walk-in shower so I was asking around. A customer at work has told me about Luxury Bath and so I went in. I had gone and looked at several other places as well but I liked what I've seen at Luxury Bath. And the owner, who we had worked with, was very informative and helped me along the way, because I didn't know what to do or exactly what I needed. And he was very familiar with everything that I would need and he was correct. The sales representative then came to my home and looked at everything. I called him a few times and answered every time whether it was business hours or not, and he stayed after work to come here. Everything was very well and easy. And since my mother-in-law was coming here in a rush, he did his best to rush the order as much as possible.

Our shower was 30 years old so we looked at different companies and we felt that Luxury Bath Technologies would do the best job. The sales representative was a very nice gentleman. He definitely knew his product and was very easy to contact. Our house was built in the 70's, and the Luxury Bath installers worked with us and told us what was going on. Luxury Bath was extremely top of price, but we love it.

I had Luxury Bath install a new toilet, sink, washer and drier before, and when I needed a new bathtub, I went with them again. The sales rep was very friendly and very easy to contact. I made the purchase at the end of May and they installed it the end of July. It was one week delayed because of our schedule but it was more delayed because of them. It was a slow process. But t I didn't feel like they got a good sample of what color was actually going on in our bathroom and I also didn't realize how unfinished the walls would be when they remodeled. I knew I had to paint but I didn't know I had to do all the sanding and touching so I thought I was a little misled.

We got up the bathroom in years and stepping over a bathtub was not easy when we got bad knees. When the Luxury Bath rep came, he spent about an hour with us and explained everything. He was very open and gave us lots of ideas. We really appreciated that. We liked what he had to say and didn't feel like we needed to get a second opinion. And the workers were great. They worked hard, were very social and they cleaned up everything. They took the tub out and put a walk-in shower. They then put a new counter with an oval sink in the bathroom. This was done about a month ago. We're a 100% satisfied with the product and we love it. We had a very good experience.

We got older and it was too hard to get over a bathtub and get into the shower we had. I saw an ad for Luxury Bath Technologies on the paper, so we tried to find it. We were in the store, checked everything out, and liked what we saw in there so we decided we would do the remodel with Luxury Bath. The reps were very nice to us, and have been all through the whole process. One fellow, in particular, was very friendly with us so we enjoyed the interaction. We made the purchase a couple of months ago and we had a full shower put in and the tub was taken out. Once they had completed the job, they even wiped up the floor in the bathroom. If I ever needed to do another remodel, I surely would go back to Luxury Bath Technologies.

My nephew knows Jim, the guy who owns/runs the Luxury Bath in our area and for a while, I’ve been thinking about remodeling our bathroom. We have the extra money and we did a complete bathroom redo with Luxury Bath because of their price. My interaction with the reps was great and my experience with the install team was good. Luxury Bath did an awesome job and I would recommend them.

Because of our age, we wanted to remodel our bathroom. We saw Luxury Bath Technologies at a senior fair and we liked what they said. The sales rep seemed to know what he was doing. Then they took the tub out and put a shower in. The Luxury Bath people did what they were supposed to do and were nice guys. We were satisfied with what they did.

The tub that was in our home was unsafe and my husband almost fell twice on it, so it wasn't the kind to be climbing in and out of for him because he's 70. We had to put something else in for both of us. So we got Luxury Bath to remodel our bathroom for us and their installers did it in no time. We also got a new tub that's handicap adaptable. It is 40 x 60 and it has the hand bars and the glass door. The way they put it in for us is nice for the elderly. We can get in and out very easily. My daughter didn’t even want to get out of it. Luxury Bath's representatives were also good because when we needed some more caulking done, they came back and did it.

Luxury Bath promised service "in a day" and I liked that idea so I hired them and got a shower put in. Their reps came in and measured. Then, when they were ready to do it, the installers came in and finished it in just over a day. They did a good job and I was satisfied with their work.

We had bathrooms that we've been planning to remodel for some time. I saw a newspaper ad for Luxury Bath Technologies and a friend had them do a bathroom and had a good review. My friend took me in to show me the work that they've done so, I went ahead and gave Luxury Bath a call. When I called Jim, the proprietor there, he made an appointment with me, came right over to the house to see what we had, and got quotes together promptly. The sales rep was very personable and very polite. There were things we had to go to the shop to look at and he made it easy for us to come when it was convenient for us.

We were looking at different companies and the prices were higher than I want to deal with. So I worked with our salesperson and came to a price I have in mind after a lot of give and take. I said, “Well, okay, let’s do it.” Their product was the best and when they did the floorplan, I was sold. The installers laid plastic down so they didn't get any dirt anywhere when they cut the tub off and took the showers off. It was just a good experience from beginning to end.

Luxury Bath Technologies was referred to me and their prices were a little better than another company I was considering so I went and got the walk-in tub from them. They finished installing it last February and I like the ease of access when I use it. The installation was what they said it would be and the cost and quality of their product as well as their service were good.

We had a tub, a shower, two countertops, and the flooring installed by Luxury Bath Technologies. Their sales rep was all right. He was businesslike and was really kind. The installation team did some damage to two or three things, but got them pretty well fixed. When they used their saw on the tub in the hallway, their saw went all the way through the wall into our closet. It had about three screws come all the way through the walls. So, I had to grind those down and fix the hose up and everything. One of them also tore some of our wallpaper in our master bathroom. He put it back, but it's kind of irregular, and one can see where the tears are.

I was trying to make a decision if I was going to replace my tub and take a small tub in the other bathroom that was useless and convert it to just a shower. I had some other quotes previously and I also went out to the Novi Home Show and spoke to a bunch of different people out there. So, I figured I'd give Luxury Bath Technologies a try. The sales rep was very knowledgeable, professional, courteous and easy to work with. It was one of the reasons I went with them. The installation team did a quality job in the conversion of the tub to shower with their version of Corian for the surround with the shower basin, and in the other one, they did a tub liner.

I got a replacement tub and shower from Luxury Bath Technologies and my interactions with their sales reps were excellent. There was a bit of an issue with my installation, though. What I had originally ordered was a cover to go over my tub. When they ordered it, I’m not exactly sure if it was measured incorrectly or if it was manufactured incorrectly. So when it came, it didn’t fit. We had scheduled a certain time period that I needed it done and so they worked hard to resolve it to my satisfaction and I ended up getting a brand new tub instead of just the lid. I was very pleased. They have very good customer service and I would recommend them.

I had Luxury Bath Technologies do a bathroom for me 16 years ago and three months ago, I needed an addition to the house and a bathroom. There was some construction involved with it that they could do so I said, "You know what, come on in and do it right, and be done with it." I had a new bathroom put in and they installed a stand-up shower in the bathroom. The sales rep knew what his products were and how he could do it. He knew who to send over, and they did a wonderful job. Everything went very except for one minor oversight, but Jim jumped on it immediately and took care of it. I would highly recommend them. They were very good, very efficient, very thorough and on time.