Luxury Bath Technologies

I was happy with the professionalism of Ted, the salesman. He was on time, friendly and knowledgeable. I agreed to have Luxury Bath convert my tub into a walk in shower. After about a month I had to call to find out when my install would be and I was told it wouldn't be much longer. Soon after that Heidi called to schedule my install. She said it would take about four days. The website says ONE day. So, I scheduled some days off of work to accommodate them only to get a phone call that morning that they had ordered the wrong size walls. Heidi was going to call me back that night. No call.

We had Luxury Bath remodel our bathroom. The work was completed in April and from beginning to end, their people made the difference. Their installers, Robert and Jacob, were superb. Kevin, the project manager, was very attentive. My wife was happy with the project, so I was happy.

We scheduled Luxury Bath to come do a bathtub insert for our rental. At the beginning they did great. They came to talk about their services and then came to measure the bathtub. We were thrilled & set up a date for the work to be done. Then we didn't hear from them. My husband called just before the install date and then they informed us that they couldn't do the install after all! Here's the thing that really gives them a 1 star: THEY DIDN'T CALL US, WE HAD TO CALL THEM! That set us back at least 3 weeks. I am so furious that they didn't call us to tell us. If we had known in a timely manner that Luxury Bath could not do what they had promised, my husband could've done the DIY work while the renters were on vacation. If I could leave NO stars, I would.

The house I bought was in bad shape and I was thinking to either flip it or rent it out. The original bathroom broke down to the slab of the house. Everything was gone and it needed a full bathroom. Then, I searched on the web and narrowed down the remodeling companies. I solicited from Luxury Bath and gave them an idea of what I wanted. They gave me the prices and came up to see the house.

We did a kitchen remodel and Luxury Bath Technologies was referred to us through HomeAdvisor. We also took bids from several different contractors but we felt most comfortable with the proposal that Luxury Bath gave us so that’s what we decided to do. We did the appliances separately from the actual remodel. So, they did all of the structure including the floors. It was our first time with Luxury Bath and we felt that we’ve had a good experience with their representatives. They were thorough and seemed to have a good understanding of the products that they were representing. They represented them very well. Also, the contractor Custom Development did a good job. We ran into some problems along the way so they worked over a period of about 3 months. Other than that, they had some good, skilled and knowledgeable craftsmen on the job.

The backing of my tub shower was peeling off and I knew that moisture was getting behind the scenes because the black was appearing. With the black backing of the material on there being exposed, water was getting back there and it was getting wet. I've been in construction for many years as a bookkeeper, so I knew what was happening and I wanna get the remodeling done before there's any dry rot or major wood damage and I have to do a lot of wood replacing.

I got a remake of the shower from Luxury Bath Technologies. I made the purchase last year but since we were going across country, I had to put the installation off until November. The installation took us a little while but it was seamless. I like the product too. It's nice and easy to clean. There was one thing that came loose though. I went ahead and glued it myself. But my wife was a little perplexed. She's not exactly happy with it but she's lived with it. I had no problems with it though. It was a good job.

Luxury Bath had a table at the State Fair and I had my whole bathroom remodelled last year which included the toilet, the shower and the floor. The rep explained to me what was gonna happen and everything was good in getting the bathroom ready. The installation was timely and they tried to keep from making a mess. Right now, I am waiting to get a message back about my shower head which came loose.

We saw Luxury Bath online and it seemed like a good company. Our bathroom was built in ’54 and it needed to be updated. We purchased a shower and walls and our interactions with the sales representatives were fine. The installation team that came were great and they finished the three-day job in one day. It was really nice. The bathroom met our expectations.

Luxury Bath seemed to be fair-minded and I even went up to their office in Roseville. I spoke with them and they gave me a good, fair price. I had a very good interaction with their representative. They were very professional. The installation crew was very cooperative to our plumbing needs. We remodeled two bathrooms which included a shower installation, a new tub, vanity and master bath. Luxury Bath's quality of work was very good. There were a couple of minor problems that I found but they corrected them right away.

Luxury Bath was at the fairgrounds in Placerville and we liked their plan. We got a new shower assembly from them. The installation team cleaned up and did a good job. The quality of work was very good and we were well-satisfied with our experience with Luxury Bath.

I had some bathroom work done through Luxury Bath Technologies. I heard about them through my parents who had used them for a couple of projects. I purchased a shower from them and we did a shower stall. Their reps were fine and the installer was thorough and efficient. He made it like it was supposed to be. I like my shower, it’s good and it’s what I needed. It fits my needs and it saved me a ton of time and energy to try to do that myself which would’ve taken me weeks and only took one day for them. I had it replaced because the bottom of the pan was cracked. So, it’s draining and it leaked into a Sheetrock in my kitchen, which directly flowed out the bathroom. Now, it's good as new and you can’t tell there was even a problem there. It’s a bit more expensive than some other stuff but I’m glad they did it as it’s hard to equate the value when you try to weigh what it is and how it is and was it worth it.

Luxury Bath installed a liner over old bathtub. Liner did not fit bathtub. Liner cracked... Causing water to seep under liner. Which then caused livingroom ceiling to cave in... Still damaged. Luxury Bath stated it was the cleaning product I used... Scrubbing Bubbles. 4 companies have told us it was stress cracks. Luxury Bath does not stand by its products. Come to my house. See for yourself.

We were interested in getting a bathroom remodel. We needed a new tub because our old tub was hard getting into. We had sliding doors and it was hard to lift and we wanted something where we could walk in. We purchased a walk-in bath. Our sales rep, Arnold, went through it and showed us `the bath and the pamphlets. And then he had a model of the bath and we thought it would work out well. This was a second project he did. He had done some work already on our floors and remodeling downstairs.

The bathroom in our house was the original builder’s bathroom from 1984. So we purchased from Luxury Bath the shower faucet, shower walls and the shower base. We also bought the corner shelf unit, one in the full length and one short one. Their sales guy was good. He was very interested in educating us about the products. It went on a little too long but he was a lovely person. He was nice enough and we certainly felt like we were educated by the end of it.

I wanted to get rid of the shower curtain. I inquired at Luxury Bath and the sales rep I dealt with was great. I purchased the bath thing, the whole covering and then I had them put a shower door. The installation guys were very professional and very good as well. I was very satisfied with Luxury Bath.

My wall was pulled away from the foundation and there was a hole in the tub. I got a cast iron tub from Luxury Bath Technologies. They tore out the walls, put in tile walls, painted the remainder of the wall and ceiling, tiled the floor, and put in a new toilet. They kept the house clean because I was worried about my wood floors getting scratched up. They covered everything and at the end of the day, everything was cleaned up. They did a marvelous job.

We went to a home show one time and Luxury Bath Technologies came up but we just didn't have the funds to do the remodel at that time. Last year, we went back to the same home show and looked up the same salesman, Logan. We then had him come up and he was very straightforward and he had very good ideas on helping us pick out our tub. We purchased a shower tub area and a freestanding shower. We tore down one bathroom first and remodeled it, then we tore down the other one because we couldn't do both in the same week. Their installer, Brian, did such a good job on the first one that I requested him to be back for the second one and he did another excellent job.

Our bathroom had never been remodeled since it was built. When the guys from Luxury Bath Technologies came out, they showed us the materials used in their products. They said that, supposedly, those were stronger materials than what their competitors used. We converted a bathtub into a shower and we had them install floor tiles as well as a couple of vanities. In addition, they put in a new toilet bowl. The job took three weeks to finish. They told us that they thought it would take a week, but there was a lot of work. Then they said that they would have more than one person working on it, but only one person ended up working on it. It took longer than expected, but we were happy with the results.

Our shower stall needed to be redone. I looked into Bath Fitter first and they were outrageous. Luxury Bath had a display in Woodfield Mall, in Schaumburg. It was still outrageous and really a lot of money, but less and it is beautiful. I bought from them last July and the sales rep was a very nice guy. He agreed with me that it was a lot of money. He was a salesman, but that kind of thing sells itself since I saw samples of the product and I liked what I saw. The installers were good and they listened to me. They let me stand and watch a lot, which my husband would’ve never let me do, and they did a good job of cleaning up. The work was considered a demolition because a new base and three walls were to be installed and the old shower stall had to come out. I expected my house to be a disaster yet it wasn’t. I would recommend them.

I moved into a house and found out that the shower enclosure and the actual shallow pan, which is the floor of the prefab shower itself, had collapsed. I couldn’t trust it and needed to have it fixed. I didn’t want to fall through even though it’s not too bad a fall. It was just not a good situation. It was a formerly owned house, 17 years old, and we wanted to get the repair done. We went to another vendor in Tampa to check out just glass enclosures and they said that we needed more than that and that we may want to get in touch with Luxury Bath Technologies.

Satisfaction - punctuality - attention to detail - personable staff - excellent inspections - final installation. This was my wife's request and she did her inspection. The corner unit is shown on the "shower S corner" was missing and they installed it the next day.

I am a real person that lives in Schaumburg that got hosed for 7000 dollars for a tub surround replacement. Sounds like a lot of money? I thought so too, but the estimator ***** ensured me that Luxury Bath's process was worth it. What ***** promised: Tear everything out down to the studs. Address any issues behind the wall. Replace ALL plumbing so there are no issues after the remodel. High quality materials being used. Expert installers that do flawless work. A new shower curtain rod.

Trying to cancel within the 3 day, called salesman who advised "Notice of Cancellation in folder." Finding it, see that we already signed/dated, same day of order. Called office, asked if need to bring since they already have a signed copy and would be 1 hour drive. Office states "yes, bring it" adds "well, our salesman made that drive yesterday". Not really an "in-home estimate to use to comparison shop" as advertised. High pressure sales, we said "no" several time during sales pitch. Stated we wanted to shop and compare but the pressure continued until signed documents received, including cancellation document, obviously a sign I think. Yes, now driving the 2 hour round trip to be certain they have 2nd signed Cancellation document and we owe them nothing! Hard to find companies that really care about customer service, those that do have my business and referrals but is not Luxury Bath Technologies, sorry.

My wife, 10 years ago, had a stroke and then she had a knee replaced and so we had a lawn chair with two legs set in the tub and two out and I had to be there all the time. I decided it was time to look around. I bought a Luxury Bath walk-in shower with a four-inch lip on it and my wife likes it. The sales reps were more than knowledgeable. The first sales rep who presented was just too much and he knew what to sell, he went and did it again. We live out in the country, it's a farmhouse and we didn't need the price or the controls. He was going to put controls on the bathroom sink. He liked to do an A1 job and the workmanship was A1.

This condominium is 40 years old and I could tell by the looks of the tub. The tiles weren’t bad but I couldn't get the tub clean anymore. There was an ad for Luxury Bath Technologies in our newspaper and I know that they've done other work in our condos. It was sort of a combination of reasons that made me decide to choose them and make the purchase the second week of June. The rep came here one day to show us everything and then he called a couple of times to see if we needed anything. The installation team consisted of wonderful young men and they did the tub and the walls and the shower doors. It was the bathtub unit, not anything else in the bathroom, and I love it. It's a little bit pricey but what they do is really a good service when you need it.

My mother-in-law was coming to live with me and she needed a walk-in shower so I was asking around. A customer at work has told me about Luxury Bath and so I went in. I had gone and looked at several other places as well but I liked what I've seen at Luxury Bath. And the owner, who we had worked with, was very informative and helped me along the way, because I didn't know what to do or exactly what I needed. And he was very familiar with everything that I would need and he was correct. The sales representative then came to my home and looked at everything. I called him a few times and answered every time whether it was business hours or not, and he stayed after work to come here. Everything was very well and easy. And since my mother-in-law was coming here in a rush, he did his best to rush the order as much as possible.

Our shower was 30 years old so we looked at different companies and we felt that Luxury Bath Technologies would do the best job. The sales representative was a very nice gentleman. He definitely knew his product and was very easy to contact. Our house was built in the 70's, and the Luxury Bath installers worked with us and told us what was going on. Luxury Bath was extremely top of price, but we love it.

I had Luxury Bath install a new toilet, sink, washer and drier before, and when I needed a new bathtub, I went with them again. The sales rep was very friendly and very easy to contact. I made the purchase at the end of May and they installed it the end of July. It was one week delayed because of our schedule but it was more delayed because of them. It was a slow process. But t I didn't feel like they got a good sample of what color was actually going on in our bathroom and I also didn't realize how unfinished the walls would be when they remodeled. I knew I had to paint but I didn't know I had to do all the sanding and touching so I thought I was a little misled.

We got up the bathroom in years and stepping over a bathtub was not easy when we got bad knees. When the Luxury Bath rep came, he spent about an hour with us and explained everything. He was very open and gave us lots of ideas. We really appreciated that. We liked what he had to say and didn't feel like we needed to get a second opinion. And the workers were great. They worked hard, were very social and they cleaned up everything. They took the tub out and put a walk-in shower. They then put a new counter with an oval sink in the bathroom. This was done about a month ago. We're a 100% satisfied with the product and we love it. We had a very good experience.