Luxury Bath Technologies

Very disappointed with the quality of service and lack of professionalism considering I paid $12K. My project was a disaster that begun the night they installed. Everything looked beautiful but after installers left & I signed the certification of satisfactory I noticed a blown out electrical outlet that fried the circuit breaker in my side bedroom & found out that installers had trouble with the plug and made the lights flicker. There was flooding in basement due to pipe connections done wrong, showerhead connection leaking after the 1st attempt to repair. It took 4 visits and complete removal wall to get the leaks fixed. By now construction mess left behind in wash room from cutting into my floorboards and bathroom flooring had to be redone because of the installers walking on freshly grouted tiles.

Very education. Never knew all these things were available. I believe I would love to remodel in the near future just on the new things I've learned. Would love to hire someone that knows their work. Someone whom it very professional.

Company was just interested in our money, didn’t care about craftsmanship. First they promised it would be completed in one day, we had to wait two weeks to get glass installed. They left scratches on my walls.

We called a couple of places, got a couple estimates, and felt comfortable with Luxury Bath. They seemed reliable and their price was competitive. I also read reviews online, looked at different places, and they were all pretty favorable. We were happy with what we got done. It worked out about like they told us, except for one little hiccup, which they took care of immediately. The guy installed the shower and forgot to turn the water valves on. He knew exactly what happened, and he turned them on. My wife has been sick last year, and we needed the low threshold walk-in type of thing for her, and she’s very comfortable with it. We love it.

We had Luxury Bath redo a bathroom and our experience with them was all pretty positive. They were clean and they did a nice job. They did everything in time and in budget, and gave us a little bit of options.

Luxury Bath Technologies' service is good. The salesman I dealt with went out and looked to make sure if I had the proper electrical setup so it could be done. Other people were just assuming it would be there. He was detailed in what he looked at. The guy who came out and did the installation did very well. However, they did not deliver the right tub with the gate in the right place. The way my bathroom is set, they got the gate as you go into it on the right, so it cannot be fixed. When we did it, it was supposed to be on the left because it opens into my commode. So, when you step out of the bath, you step right next to the commode and you have to step sideways. Other than that, everything was okay. As soon as the tub was delivered, it was all done in a two-week period. Overall, I like the tub.

We contacted Luxury Bath as we were looking to remodel. We called and got scheduled with one of their selected contractors in our area. The contractor came and gave us a quote. After receiving the quote we went ahead and put a down payment on the order. A few days later we were told that we were misquoted and that the order would cost us more. At that point we decided to cancel the order as it was too expensive for us.

Bordner Home Improvement had Luxury Bath and that was what we went with. Bordner tore out the old tub and put in a new tub with walls around, and it took them two days. We are very happy with it and I was thinking about having them do our other bathroom. The crew that came in and do the work was very nice. The sales rep that I dealt with was a great guy, too. We were totally happy with Bordner. They did a fine job and everything is very good.

Bordner Home Improvement suggested Luxury Bath products to us. We saw it the first time at Home Depot and I was it was kinda ugly. But when Bordner came out and we discussed updating our shower, they told us that that's the product they use. I was surprised. The installer was very knowledgeable and I was very surprised that the person who came out was a female. I was very happy about that. And I like that the shower that was installed is easy to squeeze and it's clean. I'm very happy with the product.

We had Bordner Home Improvement and it was a great experience. They came out, got the work done and it turned out beautifully. They took out the old shower and put in a new one. They also took out the carpet and put in the flooring. It's waterproof and it made the bathroom a lot better. They were able to go back in and clean up the areas of the flooring around the Jacuzzi tub. They got all of the trim to look perfect. As far as the shower itself, instead of the old one that was fiberglass and only went halfway up, the new one goes all the way to the ceiling, which is perfect and looks very nice. We were very impressed with what they did and we thoroughly enjoy the new bath.