Pacific Cycle of Madison, Wisc., is recalling about 11,340 Schwinn Tone Electric Scooters (e-scooters).
The handlebar grips can loosen or crack, posing fall and injury hazards.
The firm has received nine reports of loosened or cracked handlebars. In one instance, a rider fell and suffered bruises and abrasions.
This recall involves all models of the Schwinn Tone Electric Scooter, including the Tone 1, Tone 2, and Tone 3 models.
The scooters come in black or white, have a “T” handlebar, and are outfitted with an approximately two-foot-long board.
The serial number is on the bottom of the board.
The scooters, manufactured in China, were sold at bicycle shops nationwide and online at schwinnbikes.com and amazon.com from May 2020, through February 2021, for between $350 to $550.
What to do
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address.
The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates that it will take consumers between five and ten minutes to install.
Consumers may ship the e-scooter back to Pacific Cycle for repair at no cost.
Consumers may contact Pacific Cycle toll-free at (877) 564-2261 Monday through Friday from 7 a.m. to 6 p.m. (CT) or online at www.pacific-cycle.com. Consumers can click on “Safety Notices & Recalls” at the bottom of the company's webpage for more information.