Ford recalls nearly one million SUVs and trucks

Photo source: Ford

The owners manual lacks correct head restraint instructions

Ford Motor Company is recalling 979,797 model year 2018-2023 Expeditions and Lincoln Navigators with third-row seating; and model year 2019-2023 F-Super Duty F-250s, F-350s, F-450s, F-550s, and F-600 SuperCabs and three-passenger front bench seat regular cab vehicles.

The owner's manual does not include instructions for adjusting or removing certain head restraints.

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in a crash.

What to do

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions free of charge.

Owner notification letters are expected to be mailed July 10, 2023.

Owners may contact Ford customer service at (866) 436-7332. Ford's number for this recall is 23C20.

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