1. Home
  2. News
  3. Recalls

BISSELL recalls wet dry vacuums

The circuit board inside the vacuum’s battery pack can overheat

Photo
Photo source: CPSC
BISSELL Homecare of Grand Rapids, Mich., is recalling about 65,300 BISSELL Cordless Multi-Surface Wet Dry Vacuums, models 2551, 2551W and 25519 sold in the U.S. and Canada.

The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.

The firm has received 66 reports of the vacuum smoking and emitting a burning odor, including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.

This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519.

“BISSELL” is printed on the foot of the product.

The model numbers are visible when the clean water tank is removed.

The vacuums, manufactured in China, were sold at Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019, through November 2022, for about $360.

What to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement.

Consumers may either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Consumers may contact BISSELL toll-free at (855) 417-7001 from 9 a.m. to 9 p.m. (ET) Monday through Friday and 9 a.m. to 8 p.m. (ET) on Saturday, or online at www.BISSELL.com/recall for more information.

Take a Home Warranty Quiz. Get matched with an Authorized Partner.