- Plans available
- 2
- Service fees
- $100
- Starting costs
- $46.83/month
Choice Home Warranty provides coverage in 49 states (not Washington), including Alaska. It offers 2 plans, with coverage for up to 18 appliances and systems combined.
Alaska customers generally report positive experiences with Choice Home Warranty, noting fast and efficient service for their repairs. They also appreciate the easy-to-follow steps for making a claim, prompt and courteous customer service and helpful representatives who answer questions about the home warranty plans.
Roberto in Anchorage was happy with the speed of Choice Home Warranty’s response: “Quick and efficient response to my service request. My interface with agent was a pleasant experience. She was customer oriented, very professional and had a good grasp of my service request. I definitely will recommend Choice Home Warranty to a friend.”
Angela in Eagle River said: “The website provides very easy-to-follow steps to make a claim. It was a quick and efficient process and I am thankful for Choice Home Warranty. This was the first time I have made a claim through the website and if I ever have to do so again, I am thankful to have them taking care of us.”
Some Alaska customers are unhappy with the delay in getting approval for a repair and technicians having to wait for approval from Choice Home Warranty. A few customers are also disappointed with the fact that installation was not covered for replacement appliances.
Eric in Anchorage had some issues with getting his claim resolved in a timely manner: “When I submit a claim, it takes far too long to hear back from you on finding me a provider to work my issue. During an emergency situation this is a problem. You only allow one time a year to go look for my own vendor and this isn't good either. I don't know if it's because you can't find anyone that will honor your business here in Alaska or why there is always a delay, but this need to be resolved.”