CARCHEX

My contract was not what I bought. After receiving the contact, 4 weeks later. I tried calling. After 4 calls and 2 messages someone returned my call. A manager told me my contract was written wrong and he will send out a new one via email and the US mail. It’s been 6 days and I’m still waiting.

My car is five years old and my other warranty has run out. I was looking off the internet and my Google search pulled up the top five companies but I liked the way CARCHEX called me back right away when I put in my information. Their customer service was great. Devon, the rep, gave me a quote and I told him I would come back. He gave me the number, I called him back and purchased the warranty which was easy. I like CARCHEX. They were good and prompt. People should call them.

CARCHEX had the best package. Their people were helpful and they worked with me on pricing. I had a warranty on the vehicle but not an extended one. To cover major expenses if anything happened to the vehicle, I decided to acquire one. I got the top package from CARCHEX and I had a good experience with them.

I decided that I was gonna keep my vehicle and looked into getting an extended coverage. CARCHEX was at the top of the list in the ratings at the Better Business Bureau. Purchasing from them was painless and the rep who helped me was excellent. He was very personable and didn’t treat me as a telephone post.

We traded vehicles and the vehicle we traded for was another used car so I wanted to protect it. I did some online research and talked to a couple of representatives online. Having the CARCHEX warranty gives me some peace of mind now that if I do have some repairs that I would need to make, they’re covered. I’m trusting that my communication with the representatives is accurate. They were able to answer the questions that I asked and they did so in a nice way.

My other extended warranty ran out. CARCHEX has the best program and they are also easy to reach and talk to, so I went with them. Purchasing the plan was a very positive experience. When I went in, I kind of had an idea of what I wanted from the research I had done already. The rep helped me understand the plan and they found ways to save me some money with some discounts they were able to apply. They were very professional. They knew the products very well and they recommended some alternatives. Having a vehicle protection plan is very valuable and almost necessary, and I'm very satisfied with my package. The value or amount of money I pay for the service is very good.

An extended coverage was cheaper than what the dealership offered and CARCHEX was partnered with AAA which is who I have my insurance with. Purchasing the plan was very easy. I spoke to two different people there and in both cases, they were very pleasant, professional and it didn’t take that long to get it done. Having a warranty gives me a sense of comfort and if something breaks down, it’ll be covered. CARCHEX is affordable and professional and you should expect to have a good experience with them.

Having a vehicle protection plan is very valuable since I’m on the road a lot. I went with CARCHEX because of the price and the person that I talked on the phone. Sean was great to talk with. He was very professional and personable.

I was talking with my broker from Progresso, who does my car insurance and I told him that I have a 2010 BMW. The warranty went out, so when I was asking about it, he told me to look up aftermarket warranties. CARCHEX and another company popped up, which was cheaper but when I spoke to a rep from CARCHEX, he said he understood that they were cheaper, but CARCHEX had perks that the other companies didn’t have. So, I went with it. The rep was very professional and knowledgeable. I’m waiting right now for my membership, my warranty and all the information contained in the package on what I purchased.

I purchased a vehicle just recently, and they gave me coverage with it. However, I was completely dissatisfied after finding out some of the packages they had, and they weren't giving me everything they promised me. They were also very rude in the customer service department. I got very disappointed with them and I canceled them out really quickly.

Wesley, my son, bought a vehicle with a rebuilt title and you just never know what you might run into in that situation. It is an expensive automobile and the repairs on it, if anything does go wrong, could be expensive. He wanted that added insurance so that he was protected. I did quite a bit of research and talked to several companies and many of them don't offer contracts on rebuilt title vehicles so I had narrowed the choices down fairly quickly. Aside from CARCHEX, I found two other companies that do. One of those two was a lot more expensive, which narrowed it down to CARCHEX and one other company.

Having a vehicle protection plan is valuable depending on the vehicle, and it was definitely valuable in my vehicle's case. My vehicle looked like it was in really good shape, but had over 200,000 miles on it, so I thought it would be best to check to see if an extended warranty was available for it. CARCHEX was recommended by Kelley Blue Book, so I thought that was a fairly good recommendation. When I purchased the warranty, the representative answered all my questions satisfactorily and was very prompt with the information. The one thing that I have not received yet is the documentation which I assume that they were going to mail to me. Yet as a whole, the purchase process was very easy.

Every person I have spoken with have been exceptional with their care towards my needs. I would highly recommend them to family friends or even professional contacts. Best part also for me is my auto insurance recommends CARCHEX to their members. Being a member in good standing with BBB is helpful also.

No one likes to be without a warranty. Somebody mentioned CARCHEX so I made a call and the salesperson whom I spoke with said that the best time to get the warranty would be right then. In another year, it would be a little more expensive. Buying my warranty from them was very easy and their rep was pleasant. It's been valuable to me thus far.

Was very knowledgeable of what I wanted. Polite and answered all my questions. Made sure I knew what I had and checked to see if I could get any discounts. I would send my friends and family here if they were looking for a warranty.

I bought a used car and got an extended coverage to save cost. I compared the coverage with Kia and looked for whichever offered the most. CARCHEX was less expensive and it has better coverage. The warranty covers everything except wearables. The only complaint I have is that I haven’t got any documents yet. I haven’t got anything in the mail from them. Otherwise, I had a good experience with their certified vehicle protection specialist and the purchase was easy.

Our warranty was ending soon and we looked into extended coverage. I started with Google, made some phone calls and looked at a lot of ratings. I was speaking with Ben from CARCHEX as well as another individual from another company. And we ended up going with the other company. When that took place, Ben called to follow up, and I told him that we were going with this other company. He knew of them and he was actually warning me. He said I should check into it 'cause the other company was actually a scam. I thanked him and told him I would look into it. Indeed, the other company was a scam. Our bank was able to stop that payment, and so after all that was cleared up, I ended up calling Ben back with CARCHEX 'cause that was our second choice. I thanked him for his attention and the customer care in our place. I would recommend CARCHEX. Definitely check them out.

I spoke to the people at their Royal Administration, they have no knowledge of what they are doing. You don't put used parts in an engine or on it. It just is not done. But there it's a norm. I am schooled trained Transmission specialist. I have rebuilt engines. This one thing we were told not do. Also the billing work being done. Use what the last expensive for their Clint, CARCHEX. We don't want to make the mechanic unhappy do we.

Our Ford Escape is getting to an age where stuff starts to happen. Last year, I had an expensive year of repairs. I saw the writing on the wall and I wanted to keep the car for the long term. The purchasing experience went well. I talked to someone a few months ago, they didn't really follow up, from another company. I got an email and just looked into it. It seemed to be a good plan. Their certified vehicle protection specialist was very professional and we had a good interaction. Having this warranty made me feel having good peace of mind.

When buying a car, if the person selling you the vehicle is trying to keep you from leaving, then 9 times out of 10 it’s a bad deal. But the person who knows they're giving you the best deal and coverage out there is gonna let you go if you wanna go and search. The people at CARCHEX, however, were confident and I like that. It was kind of a given to get an extended coverage for my Mercedes-Benz because their parts are expensive. And insurance doesn’t really cover everything that you need so you wanna make sure that you’re covered and that you’re getting a good deal. It’s a luxury vehicle and you wanna keep up with it.

Cars appear to be costly when having a new vehicle. I got a coverage for my 016 Chevy Malibu from CARCHEX. Its rating and reviews made me go with them. Their vehicle protection specialist was good. I was looking for a full coverage on my vehicle like I almost just as I would have gotten it with a regular bumper-to-bumper coverage. There are no wear and tears and anything considered normal maintenance. Purchasing the warranty from CARCHEX was easy. My experience with them was good.

The purchasing process with CARCHEX was good. I initially interacted with a rep but then he started being too pushy because I liked to really discuss things over before I purchase stuff. The annoying phone calls could have been improved. I'm the type of person, if I wanna buy something, I don’t need any salesperson calling me every day or every other day. So, I ended up buying the warranty three weeks later, by just going through the website and buying it. But CARCHEX seems to be a legit and a pretty good company.

CARCHEX sold me a Royal warranty, which is like a switch and bait... CARCHEX has great reviews... but doesn't tell you, they are a "Selling Agent" as I was advised today. I was told on my first repair, by the adjuster in Texas all the amounts he was covering including rental of a vehicle over the weekend. Monday, I picked up the vehicle, Royal's agents in Massachusetts adjusted to lower what was originally agreed to, and removed the rental coverage. Several months later, I have another repair needed, and they are covering, exactly, nothing. This is a horrible warranty company, I would never ever do business with this company. Sad part is I did all my due diligence in research and reading fine print, and nowhere did it say I was being sold to branch arm of another company under their umbrella. I am canceling warranty today and paying the shop.

I was impressed with CARCHEX because they were so persistent and they kept calling me back. But they were not hounding me. I told them to call me on certain day of the month because I only get paid once a month. I talked to a manager there and they worked out for me. I'm a disabled vet, and Raul and his boss, Danny, bent over backwards to accommodate me. I appreciated that. So, I'll bend over backwards to make sure they get the payment. Also, Raul would always call me back whenever I asked him to.

I did a search on warranty companies, and I called the different companies and gave them my requirements. CARCHEX came back with the most comprehensive plan at the most affordable price. I ended up going with them because of coverage and pricing. The rep knew of the coverage that was gonna be provided and what the exclusions were. When they gave me a price and I kinda explained to them it was more than I anticipated, they were the only one that went out their way to go to a higher level to see if they could reduce the pricing of it, which they did. I had a pretty good deal and they would be the first company that I recommend.

We got a used vehicle that had over 100,000. I know that I can't afford anything major to happen to a vehicle, so I might as well get a warranty that'll cover all of it for me, for my peace of mind. I looked at a few companies and CARCHEX covered the most, had better reviews, and popped up as the number one for 2018. Most people said CARCHEX was good.

After taking my 2012 Ford Edge to the Dealer 4x, for 1 week's worth of A/C each time - they couldn't fix it. I took my car to Davis Auto; they fixed it in 4 days... It only cost me $250 deductible. Beautiful!!!

Salesperson was very nice and answered all my questions. Told me about the thirty day cancellation policy. I ordered a warranty that day but decided the next day to go in another direction. I called customer service to cancel. The rep said she would email me directions on how to cancel, guess I couldn't just do it over the phone. She sent an email that did not include cancellation directions. I emailed her back requesting the proper information but got nothing. I emailed the sales rep for the same info and have received nothing. Apparently they are good at selling but not in cancelling. I have to now dispute the charge with my credit card company. Not happy!

When we purchased the car, we were offered extended warranty at the dealership but I told them no and that I would get it through USAA like I normally do. I called USAA the next day and they said they no longer do extended warranties so I was forced to go online and look up who all said would be the best one to go through. According to what I read online with Consumer Reports, CARCHEX was a good one so I went through with them. The CARCHEX rep was really nice. She asked what kind of car we bought and they offered a policy that we thought was perfect for what we wanted. We did everything about the purchase over the phone, so it was easy. The rep said that I'll receive my policy in about a week and I'm still waiting for it to arrive. Having a vehicle protection plan is very valuable and I've gotten them on just about every car I ever owned. It's important. With CARCHEX, I'm satisfied with everything so far.

I asked the representative from CARCHEX questions about the longevity of the company because in this industry, especially with car warranty, there are so many fees out there. I’ve been taken advantage of before. And so, I felt very confident with him that he was definitely aware of the product. I told him about my concerns and where I was at with buying the product. The gentleman was very familiar with the product, and he answered all of my questions. CARCHEX did their part and their purpose. I would definitely recommend them.