CARCHEX

Your representative was very persistent and went above and beyond to help me get the coverage I needed. I would highly recommend him to others. The prices were competitive and the coverage was equal to other sites. What sold me was the customer service. Thank you.

I didn't have an extended warranty for my truck and the plan I had just went out. I started looking for a different warranty and CARCHEX popped up. Purchasing the protection plan from CARCHEX was great. The person I spoke with was very knowledgeable about the program and he explained everything to me. He was a nice man, gave me all the right information and assisted me very well. Having a vehicle protection is very valuable. You never know what you might come across. You might be paying a little bit in the beginning but in the long run, it’ll help you out. All in all, everything has been great with CARCHEX.

I bought a used vehicle and got CARCHEX for extended coverage. It was really easy to buy and I had an easy interaction with the rep. He was good and he took care of purchasing the policy. I'd recommend CARCHEX.

I went online, looked at extended auto warranty companies and spoke at length with their representatives. Then I entered into Dodge Nitro and the guy sent the paperwork. I signed it but I hadn’t sent it back to them for another warranty company. Then I went against them and went to CARCHEX instead because the guys there were a little more informative. They had a good idea and knowledgebase on what the warranty entailed, and that was comforting. Also, CARCHEX’s coverage included wear and tear, where others waited for a complete failure and breakdown, so that was very attractive.

My warranty ran out on the car so I purchased another one. I’ve tried to call the providers I’ve seen on TV, but they didn’t answer the phone or it was just a line load of crap, so I did the online search and the first one was not a good one and I wasn’t happy with them. It was about four days later when CARCHEX called and they were $2,000 less than the one I had talked to previously. It was that much of a difference and the more the rep went on it, he had all the coverages I wanted. Purchasing the vehicle protection plan from CARCHEX was easy. The protections specialist that helped me set it up was good. It’s idiotic not to have a vehicle protection plan and I wish I had done this before. Now, when I drive off on my car going down the street, I’m not in a panic.

Very Pleased with the service and happy with the price of my coverage. Chris ** really did a great job finding me the right policy. What else can I say, service excellent, found exactly what wanted and the price is Right!

I was buying a used vehicle and for the cost of the vehicle, it makes sense to protect it from future loss. CARCHEX was recommended to me and initially, they were cheaper for what I thought was equal or better allowances in the policy. It turned out that the third party vendor that they use happened to cover a handicap modified vehicle. They were able to cover more as far as the modifications go.

Service representative could not help me sent me to supervisor. I believe that he was a little pushy with selling the packet I finally bought, possibly regretting it. Was not sure if wanted it. Felt like I was pressured into it.

My vehicle's factory warranty expired. I looked into getting an extended coverage for it and CARCHEX was highly rated by the Better Business Bureau and other websites ranked them very highly in top three. Also, the representative I worked with, Cory, was very helpful and able to answer all my questions. He sent over resources showing a comparison with other warranty programs and was very frank about the price. He was also persistent. He kept checking back every two weeks and ultimately when I was ready, I gave him a callback. He made everything very easy.

I've had CARCHEX in the past and we bought a used vehicle for my daughter. This time, I went online and looked up some warranties and CARCHEX was one of those companies that were mentioned. My experience in purchasing the plan from CARCHEX was easy. The rep explained everything very well and I really didn’t feel like they were pushing me or convincing me to get it and get it right now, so it was good. Having a vehicle protection plan is very valuable and useful to me. And CARCHEX has been good so far.

Aaron is very customer oriented and thorough. He supplied written information about the warranty and answered all my questions. You should reward Aaron as an example for all your reps! And he definitely is a good reflection for your company.

I work a lot and drive around different projects and getting an extended car coverage would be a wise investment. I got a plan from CARCHEX and it was super easy and no hassle to do. I just gave them my information, told him what I wanted and they got it done. I talked to the rep on the phone and we didn't have any issues. He called me before it started and let me know that everything was good to go. And if I ever need anything just give him a call. CARCHEX has good cost and service overall.

Helpful friendly. Only thing my car was still under warranty by the months as the miles just ran out. I have to wait another 1000 miles or a month to make a claim. Ugh. It would have been nice to start it immediately as I have had no claims in a few months.

My overall experience with CARCHEX was okay. I understood what they said and I'm happy with the service.

When I bought my Cadillac, its warranty was only for 30 days. It's a good car and it's got low mileage so I figured I would need an extended warranty just in case anything goes wrong, especially with the electrical system. I was with Ethos Group at first but I wasn't happy with what they were offering. So I went and did my due diligence and went online, and CARCHEX came up. I read their reviews and I was happy and satisfied with them, so I called. They had everything that I wanted and needed to be covered just in case and I would be paying the same price. The rep made me feel comfortable, answered all my questions and broke everything down to me in layman's terms so I understood what I was buying and what they were offering. I was comfortable with everything that we spoke about and no suspense was left out. I highly recommend CARCHEX.

I have an extended warranty before and it expires this coming June. CARCHEX was cheaper than the other warranty providers, so I went with it. I checked online and then I called the number right there and talked to their agent, Ben. He's knowledgeable and so far, my interaction with him is okay. CARCHEX is a good idea in the future and it's valuable for comfortable driving. I’ll recommend CARCHEX to my friends.

I bought an extended coverage through another extended warranty company, Endurance. I found out that the people they call is just a broker and that the people who are selling the policy to you will tell you anything to get the sale. And when it comes down to getting things done, all these things are not covered. I needed a thermostat and it cost me $900 out of pocket, and the warranty company wouldn't pay for it. The dealership said that the radiator needed to be replaced. They don't put that on the warranty, but the rep from Endurance told me that the whole cooling system was covered when I bought it.

I bought an older vehicle that's in really good shape. But I can be using it to travel around and I wanted to make sure I have something that is covered if something goes wrong. I tried quotes from a few different places and CARCHEX was the best. When they called me, they gave me a quote and their plan was competitively-priced. Purchasing the coverage was really simple. They were also very knowledgeable about their plans. The rep discussed things with me and he was not pushy. Dealing with CARCHEX was a pleasant experience. It's also nice to know that if something major happens, the vehicle's covered.

I have an expensive vehicle that requires expensive parts, and I know that with all cars, parts will fail. I needed to find the top 5 warranty companies and CARCHEX came up either as one or two each time. I spoke with a guy named Geoff and he handled everything for me real good. He found me a really decent price on my warranty, filled me in on everything and got everything rolling for me. I liked dealing with him and he was easy to deal with. I told him I was busy during the day and he called me back at the end of the day, which I really appreciated. He got all my information and took my payment on the phone. He set everything up for the end of the month and that was cool.

Extremely easy to work with in obtaining a warranty for my son in CA. Ryan was very helpful and answered all my concerns. Would definitely recommend CARCHEX. Their prices are excellent compared to some of the other companies out there.

Great service. Good sale! Glad I heard their radio ad so Nikki could help me out and make sure that my car is insured for the next 100k Miles! Nice to have the peace of mind that I don’t have to worry.

I was looking at new cars and I finally decided to get a warranty from CARCHEX 'cause I have a Volvo that's getting old. I've had a good experience buying the policy and my dealing with the protection specialist was great. The guy stayed on me, calling me from months after months and I finally told him I'm not gonna get it and then I went with it. I'm just gonna call in monthly and make the payment. I've been with them for less than a month but so far, I'm very happy with CARCHEX. It's reliable and I'd recommend it.

I've had CARCHEX before for my vehicle and I have them again. I spent $3500 for it. Their rep was very nice and in both times that I’ve used him, he did a good job.

I was thinking of selling my Jeep but then I decided to hold on to it as an extra vehicle. I wanted to make sure that I had coverage since there are a lot of things on it that can possibly go wrong. It's for peace of mind. I did some research and I decided to go with a company based on their customer approach like calling me back and sending me the quotes timely. The person whom I spoke to at CARCHEX answered all my questions, sent me comparisons and informed me of some differences that I might not be aware of. He was thorough and followed through. The plan was a little bit more but the process until now has been excellent. I'm glad that I have the insurance. It would be really valuable if I need it.

Ben ** was great! Explained everything to me and was patient while I did my research. He made the process quick and easy which is nice for a full time working mom and mother of 2! Thanks Ben ** for the EXCELLENT customer service!

We recently paid off my car and we're gonna give it to our son. He has never had the responsibility of a car and he's gonna be away at college, so we decided to get an vehicle protection plan on the vehicle because we wanna make sure he was covered. We checked out three warranty providers and at first, CARCHEX didn’t offer us the best deal. But they matched somebody else’s that we were gonna go with, so we went with them. The specialist we worked with was pretty straightforward and cordial. He had a real grasp of knowledge on their product and he answered every question I had. I would let my friends know about CARCHEX.

I just purchased a vehicle and I knew I was gonna get an extended warranty but I didn’t wanna buy the one through the dealership because they're usually higher. I spoke with the specialist from CARCHEX last Thursday and he went over everything with me as far as the price and what I get in the plan. He emailed it to me and I told him that I’m gonna think about it and will also check with a couple of other companies. I did and then I emailed him back later that evening after he sent me that quote. I asked him about a higher protection because the original plan that he sent me was a little bit less coverage. And so, he sent me the new coverage that I was looking at and applied for that.

I looked into getting an extended coverage as a safety net. I called CARCHEX and they responded on time. They informed me about the plan and when I asked them about the coverage, they said yes to everything. They also said that I had to wait for one month or 1000 miles before I could make my first claim. They gave a positive answer to every single one of my negatives like when I asked why they had so many bad reviews and customer complaints. They took me down to the Better Business Bureau website and told me that they addressed all customer complaints so they have an 8+ rating with the Bureau. That convinced me to go ahead and move forward with them.