Times have changed, and in many circumstances, not for the better. It used to be that a handshake was an ironclad contract, honored by both parties. That is no longer the case. When it comes to real estate problems, especially renting a home or apartment, the number of complaints has skyrocketed over the last few years, with consumers on the losing end. In a tight rental market, some landlords try to get away with doing the least they can, for the most money. However, with a bit of information you do not have to be a victim, you can be an "informed consumer."
One mistake many people make is assuming the landlord is honest and will do the "right thing." But the biggest mistake people make is not keeping copies of contracts, letters and requests for repairs and deposits. If you have to go to Small Claims Court, the judge is going to want to see proof that you tried to get the problem fixed or your deposit back. The letters, receipts and so forth are your proof! If you don't have proof, you don't have a case. We've all seen Judge Judy ask for proof or receipts, and when the plaintiffs couldn't produce any, she dismissed their case. Your local judge will not be any different! It is embarrassing and disappointing to come up blank. And you're not even on television!
My sister, a former resident manager of a large apartment complex, has generously shared with me some tips on renting. She warns, "Landlords are very friendly when they are attempting to rent you a place. They have to be - owners of complexes get pretty upset when there are empty apartments. Don't be fooled by the manager's niceness - things can get ugly at move-out - or, if you run into problems after you move in. I cannot state enough how important it is to do a walk-through before you sign a lease or rental agreement, and before you move out. Everything you ask for or complain about, better be in writing." Good advice - thanks, sis!
Before we get too deeply into the ugly details, let me tell you some things most people assume, but are not really sure about.
