realtor.com Reviews

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About realtor.com

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realtor.com delivers comprehensive real estate listings and related services, offering detailed property information, neighborhood data and search tools. The platform offers residential property listings, market analysis and home buying resources.

Pros
  • User-friendly website interface
  • Accurate and up-to-date listings
  • Comprehensive property information
Cons
  • Poor customer service experience
  • Difficulties in cancellation process

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realtor.com Reviews

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    How do I know I can trust these reviews about realtor.com?
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    Page 1 Reviews 0 - 10

    Reviewed May 29, 2026

    Lamija **. Century 21 Dream Homes was assigned to me and I contacted her on yesterday and another agent who was rude in addition, who hung on me /who to appear to be the same person I spoke to.

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    Customer ServiceCoverageOnline & AppStaff

    Reviewed May 18, 2026

    My house is listed with my realtor on realtor.com. I noticed the homeowner's insurance is listed at $630.00 per month. I know this is just an estimate. After two cases # ** and **. Realtor.com told me they can not fix this issue. My homeowner's insurance with Acuity is $203.25 per month. I told Realtor.com that I would email them a copy of my policy. Still, they tell me that there is no way for them to edit this info. Seems crazy it's their website. How can you post a figure that is total wrong and unable to correct it. It seems like Realtor.com would want to give the customers the most accurate info available. At least contact the third party Insurify that you claim to get this info from for my homeowner's insurance and request it be corrected. But no, the answer is "Too bad, it is what it is. We understand your frustration. But we can't help you." I suppose that's why Zillow is more popular.

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      Customer ServiceSales & MarketingStaff

      Reviewed May 13, 2026

      They are running a scam and a bait and switch. I paid to be a part of their program to get leads and have proof from multiple accounts that they are posting fraudulent listings to get clicks and then sending those as leads to the agents. A realtor proved this to me and basically tested it out when her client saw a rental listing online on realtor.com, but it wasn’t on the MLS, and she submitted for information. Next thing you know, I got her info as a seller “lead” looking to sell that property! I reached out to support and told them to listen to the recorded conversation, and was told a manager would respond in 3 business days, and was never followed up with.

      I have received no valid leads from them since 10/2025. I have worked to check out many of these, and they are mostly fake or have been obtained through deceptive methods as they shared with me. Before Realtor.com bought them out, it was great! I worked many of their leads, and they were quality. It also wasn’t a pay-to-play, only pay at closing. Now it is both, and since then, the “leads” are horrible, fake, and many cultivated under false pretenses.

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      Customer Service

      Reviewed April 7, 2026

      Do not use Realtor.Com. They are pushing to get rid of churches to build houses and call it YIGBY Yes In God's Back Yard. There are empty Malls with huge parking lots that could be turned into housing. I will not use Realtor.com.

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      Staff

      Reviewed March 30, 2026

      Glen ** helped us sell our place in Glenburn and was very knowledgeable and professional, would highly recommend.

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      Customer ServiceStaff

      Reviewed March 14, 2026

      I like the search capability; however, every time I ask for additional information, I get bombarded with texts, emails, and unwanted phone calls. They never adhere to what I actually want. They are far, far, far too aggressive in forcing us to communicate with agents, and that is NOT acceptable to me.

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      PriceStaff

      Reviewed March 4, 2026

      Do not use Realtor.com when choosing an agent. They prioritize by the least expensive not necessarily the expertise or service to the customer. Repeatedly provided the worst leads ever and there was zero no warm transfer.

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      Reviewed Feb. 27, 2026

      Many fake real estate listings. The mortgage lenders they suggest on their site are horrible. They recommended Ryan ** with goratecloud and he's done absolutely nothing with my information. He has not contacted me for anything so I lost out on 3 homes that I tried to get financing for. What a complete waste of time. Realtor.com is horrible.

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      Punctuality & SpeedStaff

      Reviewed Feb. 21, 2026

      "We had an incredible experience working with our realtor, Stacie **!!! She found us the absolute perfect house for my aging sister and, more importantly, was a powerhouse when it came to negotiating repairs. The entire process was fast, thorough, and remarkably stress-free. She answered every single question we had along the way and was incredibly responsive. If you want someone who truly advocates for their clients, look no further!"

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      Sales & MarketingStaff

      Reviewed Feb. 19, 2026

      Realtor.com is advertising a house in Vincennes, In. As a 3 bedroom but it is a 1 bedroom. They have it listed as 3 bedroom to get more views. That is false advertised that just tells me what kind of company they are.

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      realtor.com author review by Jessica Kaplan

      Move, Inc. owns and operates realtor.com. It is the official website of the National Association of Realtors and uses data from the Multiple Listing Service (MLS).

      • Updates: Most properties on realtor.com are updated every 15 minutes, so users see up-to-date listings.

      • Selling tools: Homeowners interested in selling their home will find many informational resources on realtor.com. They can get an estimate of their home’s value, read articles about preparing to sell a house, look for a local realtor and more.

      • News: realtor.com features news stories about housing trends, informative articles about buying and selling houses and national interest rates for mortgages.

      • Local information: Prospective homebuyers can browse cities, zip codes and even specific neighborhoods to see market trends and school district reviews.

      • Search options: Buyers and sellers can search for real estate using several types of criteria, like property type and the number of bedrooms. Once visitors have selected the area or city they’re interested in, the local information, realtor contact information and other site-wide features change to ensure most everything visitors find will be relevant to their desired area.

      by Jessica Kaplan Contributing Writer

      Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.

      realtor.com Company Information

      Company Name:
      realtor.com
      Website:
      www.realtor.com