realtor.com Reviews

I signed on for an investment with Realtor.com for the first time and thus far the AE's who sell you the program are pretty good but the BTB CUSTOMER SERVICE AGENTS have poor training and attitudes. I may cancel...

Hello agents. As a real estate agent, I would like to share my experience with realtor.com seller leads. I have been on this program for about 3 months now. So far, I haven't been able to reach a single lead from the information provided by them to me. I have called and emailed the leads but most give false information, and others are just filling in a portion of the form online on realtor.com as a potential seller not realizing this for info will be sold to the end user who is a real estate agent. Not happy with the service as all. I do think that realtor.com knows this and therefore locks you in a 12 month contract. There's no one there to assist you, they just send you to another person who will just try to collect your payment and send you away. I hope this helps to all of you who are considering this service. Good luck.

From an agent's perspective: Be cautious! I was in a one-year contract, which THEY canceled after 8 months. 2 months later I began being charged again. Once I realized, I made every attempt (phone calls, where I had to wait 45 min+ and emails) to resolve the situation and request a refund. I spoke to multiple different people, was told my case was closed when nothing was resolved, was told someone specific would contact me, they never did, was told I would be refunded for one month, was charged again. Was told I should have received emails notifiying me of a renewal, never received these. I requested a copy of the emails they say they sent and they could not produce them.

Realtor is manipulating home risks due to flood. They could describe the risk based on unofficial risk company as Major and if you see the small letters the fema classified the area as X unshaded which is minimal.

I love the ability to look at properties online. I have to find affordable housing because of my financial position. I had to sell my house because of my financial difficulties of living in California where the state has made it impossible too for widows living on social security. Homeowner's insurance is ridiculous, Electric companies raising their rates to pay for their mistakes. Property taxes that are sky high. When my husband passed I could not live on my social security. So, the bank is taking my house away for not being able to make my monthly payments on my equity loan for $70,000. They want my house because I owe them $6800. Outrageous. Now, I have to find something that I can afford for under $100,000. The only homes that this price applies to are mobile homes in a retirement community. BUT there is a monthly land lease that you have to pay in addition to buying the house.

Do not use realtor.com. If you inquire about one house they send your information to several agents at a time who likely give your information to even more agents. From there they do not care about their agents or providing quality agents to you. They base their sales of your information on whichever agent can pay the most, even if that agent is terrible.... They don't care about you as long as they get the money. Stay local and if you're looking to move far from where you are now ask your local agents for referrals in the area.

This is not the correct house for this address. ** is my home bought in 2023 and the house you have listed for this address is not correct. Remove your picture. The correct house is a 4 bedroom 3 bath 2085 square feet.

I have been a realtor for 7 years and have used a handful of lead sources. Realtor.com is far and beyond the worst lead source I have ever encountered. I won't bore you with the details. Don't use the service...it is a ripoff!!

As a Realtor, this site is horrible. I signed up for this and received nothing. Nothing!!! I tried to cancel back in November of 24. They canceled the subscription then reinstated it. They even reopened and collected more money. I spoke to another person in December and they said they would fix it. Not only did they not fix it, but they won't cancel my subscription and they won't refund me. They said that doesn't cancel until August. They have not provided 1 lead not 1. And have charged me thousands of dollars and continue to. Horrible customer service as well. Takes days and days for a response. This is unacceptable. This company preys on desperate realtors and is borderline breaking the law if not breaking it. Again. Costs thousands and doesn't generate 1 lead. Not 1.

Why the heck do you all keep calling me? I have no business with you whatsoever. I have tried to get off your list, but NO ONE answers the phone. When I call the number that calls me (737-380-1759), it hangs up on me. The number has called me all the time (1/29, 2/5, 2/11). Tell Damian ** to do a better job in responding to people. Otherwise, stay clear of opcity, movein and realtor.com or you get spam bot.