Keller Williams Reviews

Avoid Fabiola ** at Forza Real Estate – Untrustworthy and Biased Realtor. Working with Fabiola ** from Forza Real Estate was a nightmare from start to finish. She never had our best interests in mind and constantly pressured us to buy a Highland Home simply because her husband works there. It was obvious her priority was making extra money for her family, not helping us find the right home. When we raised concerns or asked questions during the buying process, Fabiola made us feel like we were being unreasonable. She never supported us and sided with the builder every single time, prioritizing her relationship with them over us as her clients. We had to negotiate everything ourselves—she was no help at all.

I never signed a lease. I viewed an apartment and requested pest control service the unit. The realtor Anthony ** wanted to meet at a different location to receive the security deposit so I was not able to inspect the unit again before giving him the security deposit believing pest control was done in good faith as he promised. I met the realtor at the unit to sign the lease and found a live Roach. He told me he would send pest control and a cleaning team to take care of it. I asked for the work order or photos to show that pest control came. He refused. I requested my deposit back and he denied me.

Luis ** was my realtor. Everything about the process was a headache. This firm is unprofessional. When my inexperienced realtor did not have answers to my questions, I asked him to connect me with someone who does. I was told "Ken is busy". I'm a paying client, and the callousness of the whole exchange was deeply upsetting. The value add of having a realtor is negligible. My realtor tried to talk me out of putting conditions. This is a rotten industry and this firm is a prime example of why realty should be strictly regulated.

I recently worked with Earla ** as my seller's agent and she uses her lazy, unambitious daughter as my buyer's agent. First of all I find this type of nepotism unethical! Secondly she thought we would be a good match because our sexual identity matched which is archaic thinking, stereotyping, and simply insulting! Earla is sneaky and underhanded. My complaint was I wasn’t getting any showings so she removed the blueprint of my home from my listing w the room measurements behind my back which increased my showings but wasted my time when people would show up and turn around and leave because the room were too small for their taste. She begrudgingly put it back on the listing at my request. I work from home so all of the worthless showings were truly a waste of time.

My realtor was horrible. He lost the first buyer conveniently to have the second buyer make an order 45,000 cheaper. I find out later on he is his partner. The contract was signed 4/10 with no closing in site. I was tricked into thinking I needed to leave my house immediately in order to sell it at a good price meanwhile I could have been still living there for over a month. I am not in an apartment I hate. They are no dream team and ruin people's lives. Every day for a month, I get the same update it will close tomorrow.

Highly unprofessional & rude! Service & communication from exec director Jessica is appalling & completely psychotic! She made numerous false accusations. Completely shameful! Even our property management had received numerous negative reviews about them - Stay away!

I was wrong to trust my KW Realtor. I purchased a house that I thought had a few minor repairs needing to be done which I could have hired a handyman to take care of. I asked my realtor and took her advice on the independent inspector, and specifically asked if there were any serious problems. I was told "No, it's a good house". Come to find out the house was infested with termites on a clean termite report. Major damage. My Realtor's response "that's what insurance is for". Well homeowner's insurance doesn't cover termite damage. I've had to hire an attorney as the termite guy (Hooke Termite) just kept lying, now I'm in a battle with his insurance company, I'm out a lot of money with no help from my Agent except that she's "sorry, she didn't know"... what's the point in having a realtor. I would never have paid top dollar for this house when it was infested with termites. I've attached pictures of major damage of the rim joist.

My husband and I were ready for our first home. A friend of ours recommended KW. In the beginning they were great. After a while, our text messages would go unanswered for a couple of days. We had to reach out several times before we would get a response. Then, they just stopped completely. We called the main office to see what was going on and we were given a bunch of lies. They told us our agent left for personal issues. We were given another agent and same thing happened. We were told they left the job. I did some research and found out that wasn’t the case. After working with KW for a little more than a year, it’s pretty sad they had to lie to us. We still don’t know the reason behind this, but the two agents we were working with are definitely still part of the KW Staff. Please beware.

I am writing this review of a Keller Williams agent from New Hyde Park Long Island who promised to handle my transaction from A to Z. It is now 18 months after the closing of the transaction and I am still receiving threatening bills and collections from a property tax reduction company who has no basis for these claims as the house was sold long before any tax benefit reduction was realized. The new buyer would get this benefit. But despite getting 18 months of harassment from the tax reduction company, this real estate agent and the lawyer he recommended have done nothing to help end this harassment. A simple letter or form would end this problem but my agent does nothing about it and lets the harassment continue for 18 months. Anyone would be crazy to work with people like this and from this office.

Our experience with KW was fantastic! Our agents, (Andrew and Shiona) are wonderful! They had our best interest and desires up front. They are like family now! Highly recommended! They have our trust!