Keller Williams

Keller Williams Reviews

About Keller Williams

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Keller Williams is a real estate company with franchises worldwide. It advertises itself as the largest real estate technology franchise by agent count, and it has more than 1,100 offices and 200,000 associates globally. Other Keller Williams-affiliated brands can also help you finance your home purchase, get homeowners insurance and receive a cash offer on your home.

Pros
  • Widespread availability
  • Mobile app
  • Other services available
Cons
  • Local offices may vary

What is Keller Williams?

Keller Williams is a real estate technology franchise with offices around the world. These independently owned and operated offices often function as brokers for real estate agents helping people buy and sell property. However, the specifics of this arrangement may vary, especially in Keller Williams’ international offices.

You can visit Keller Williams’ website to view property listings, get connected with an office or agent and manage your property search. Keller Williams also has specialty platforms online for listing land and commercial real estate.

How does Keller Williams work?

Keller Williams works with both buyers and sellers, so it operates differently depending on what you’re looking for.

  • Buyers agents assist people looking to purchase property by sharing listings and guiding them through the buying process from start to finish.
  • Listing agents represent the sellers in real estate transactions. These agents make money by taking a commission from the sale of the properties they list.

Behind the scenes, Keller Williams works on a franchise structure where brokers take a split of the commission on sales and agents keep the rest.

Other Keller Williams brands can help with additional needs you may have once you find the right property, like taking out a mortgage (Keller Mortgage), finding homeowners insurance (Keller Covered) or getting a cash offer on your existing house (Keller Offers).

Keller Williams fees

It’s free to browse Keller Williams’ property listings or connect with one of its real estate agents, but actually buying or selling a property with Keller Williams will likely have some direct or indirect costs, depending on how the purchase is structured.

Keller Williams doesn’t share commission rates publicly, and commissions can vary depending on your situation. We recommend you contact the local agent you are interested in working with to learn about their commission rate, and keep in mind that commission is often negotiable.

Keller Williams FAQ

How many Keller Williams offices are there?

Keller Williams has more than 1,100 offices worldwide.

How many agents does Keller Williams have?

As of July 2022, Keller Williams has more than 200,000 associates.

Where is Keller Williams available?

Keller Williams’ agents are mostly spread out across the United States and Canada, but the company provided the following list of regions where it operates in a May 2022 press release:

  • Albania
  • Argentina
  • Aruba
  • Belgium
  • Belize
  • Bermuda
  • Brazil
  • Cambodia
  • Chile
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Dominican Republic
  • Dubai
  • United Arab Emirates
  • France
  • Greece
  • Guyana
  • Honduras
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Luxembourg
  • Malaysia
  • Mexico
  • Monaco
  • Mongolia
  • Morocco
  • Nicaragua
  • Northern Cyprus
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Saudi Arabia
  • Serbia
  • Sint Maarten
  • Slovenia
  • Southern Africa
  • Spain
  • Suriname
  • Thailand
  • Turkey
  • Turks and Caicos
  • United Kingdom
  • Uruguay
  • Vietnam
Who owns Keller Williams?

Kwx is the holding company for Keller Williams, Keller Williams Worldwide and Keller Home Financial Services (Keller Mortgage, Keller Covered, Keller Offers, Keller Title and The Partnership Program).

Is Keller Williams a good company?

Keller Williams has an extensive network of agents and helpful online tools to make buying or selling property more convenient. However, because each office is independently owned and operated, there may be variations between locations. This could be a positive or negative factor, depending on the offices in your area, so it’s worth checking out what locals have to say before committing yourself to working with a given real estate agent.

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Keller Williams Reviews

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    Page 1 Reviews 0 - 6
    Customer ServiceStaff

    Reviewed Feb. 3, 2025

    I had the best experience in finding a place, I call home, it was my last option, but my realtor Torri **, was very professional, took her time showing me the property, to my satisfaction, I love the property so much, I dreamt the whole time about it, got my decision within days, communication was very good, now, I've been in my property for a week, I couldn't be more happy, Thank You Torri ** & Keller Williams Realty, for making my dreams come true.

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    Reviewed Jan. 15, 2025

    I give this company a 5 out of 5 especially to one of the realtors that have been helping me look for a house before my daughter was even born. The realtor been there when I was trying to find a house for my little family

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      Staff

      Reviewed Nov. 4, 2024

      A realtor is more than just the person who helps you buy/sell a house and this is what we learned from Shahla **, a realtor for Keller Williams. An amazing young lady who works from the heart and a person that never shies from hard work! We have now had the pleasure of selling and buying couple homes with Shahla and I cannot recommend her expertise & integrity enough! She is trustable, efficient in work processes, proactive, understands the market and is an outstanding communicator. Also, she knows how to go from a realtor, advocate, highly knowledgeable negotiator, to our very own therapist! We jumped hurdles and fought battles to reach where we are today and Shahla's problem solving and professionalism shined in each step as we closed on our new home! Thank you KW & Shahla **...You will forever be a part of our home story.❤️

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      PriceStaff

      Reviewed April 6, 2024

      Our experience with KW was fantastic! Our agents, (Andrew and Shiona) are wonderful! They had our best interest and desires up front. They are like family now! Highly recommended! They have our trust!

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 3, 2025

      I live in Boca, and found a house for rent in Boca, sign was for Donna at KW. Was very excited to find something close to where I was, so my daughter can finish her school. Did everything they asked in a fast manner, felt like I was jumping through hoops since they were asking for things I’ve never had a homeowner ask for. But I did what was needed, from my bank account, to renters insurance, and etc. Got approved and then was told my renters insurance was fake. Which I felt very offended, since I got it from Allstate, now remind you I already had lease in hand waiting for keys, I was dealing with the assistant, which she was wonderful, Amanda. Then 2 days before moving in I’m finding out they want me to pay the year for renters insurance and I said, "No, I’m paying monthly" and that was done and they approved it before lease was signed. Then a couple hours later I got the call from the realtor Donna and her assistant.

      Well long story short the realtor was so rude to me, I actually was in tears, she told me she would not rent her own home to me if I couldn’t pay $284, meaning I’m broke and that means I wouldn’t be able to pay my rent and if I don’t pay it, I will not get the keys. Then I stated, "I never said I couldn’t afford to pay the rent," I wanted to know why if I signed the lease, what else are they going to ask for since they already took my money, and I had a move in date 2 days before this phone call. She tells me, "It’s not my fault you have a fear that you're being scammed."

      I’ve never felt so belittled, I was so happy my kids didn’t hear this woman say these things and wonder if she would of said these things to my face. And her final words were, "There is no such thing as paying rental insurance monthly, pay for the year or you don’t get the keys." So of course I paid it, in fear of being homeless and broke. I wish I could do something, so this woman could never treat anyone that way ever again. I was in tears for hours. Being the head of house and taking care of my kids, always doing the right thing and treating people with respect, I’m still in shock on how I was treated. Also I should say she also was threatening her assistant that she was going to fire her because the young lady was dealing with me. And trying to do the right thing.

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      Customer ServiceStaff

      Reviewed Jan. 16, 2025

      This company constantly bombards and harasses people to sell their homes. Someone named Eric recently contacted me and said if I don’t like them calling for me to just change my phone number. They are very rude and obnoxious.

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      Sales & Marketing

      Reviewed Dec. 30, 2024

      Highly dissatisfied with this real estate company. DO NOT hire this company to sell your home or assist you in finding your new residence. This company is out for themselves and not you. They sold my home and never assisted me in finding a new place. They never asked me how I wanted to sell my home; example if I wanted to sell "as is" or "contingent". They pressured me and intimidated me into selling my home. They kept on telling me, we will find you somewhere to live. Now my house sale is closing on January 9, 2025 and I still have nowhere to live. They will get their money. That is all they were doing. They were out for themselves ONLY.

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      Reviewed Dec. 26, 2024

      My two expensive and rare DS games were stolen during an open house. The guy doesn't give a care in the world that I'm out $400. Lock up everything you don't want stolen. Sucks to lose valuable items to thieves.

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      Reviewed Nov. 21, 2024

      I rented a house from them for 2 years, cleaned up around the house and when I moved out they claimed it wasn't cleaned up. Also the one toilet leaked when I wasn't home so I had a 700 dollar water bill. Claimed it's my fault their stuff didn't work. Would not recommend anyone to them. They don't care about you as long as you just pay them.

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      Staff

      Reviewed Oct. 28, 2024

      Very unsatisfied with Sanjog ** a realtor at Keller Williams through my home purchase. He was unprofessional, had a bad temper and didn’t care to advocate for us as clients. Very disappointed with the outcome.

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      Keller Williams Company Information

      Company Name:
      Keller Williams
      Website:
      www.kw.com