Keller Williams Reviews

Our next door neighbor is selling their house and Blake and Sophie ** are the KW agents for the listing. We are the next door neighbor and KW is depicting part of our property as the neighbors. I called Sophie to ask her to take down the photo that shows our property and she refused and then hung up on me. Not only is this deceptive marketing by using something that belongs to another person without their permission, she lacks professionalism. Do yourself a favor and do not use this team for listing your home.

My experience with Keller Williams Realty has been incredibly frustrating and disappointing. I’ve worked with a number of agents over the years, but the level of unprofessionalism, incompetence, and lack of accountability I encountered here was unmatched. I initially worked with Jerrise Spencer on the purchase of my home and reached out to her again to assist with the sale. Unfortunately, both experiences exposed how poorly trained and ill-prepared some of these agents are. The first offer I received for my home came from another Keller Williams agent—Stephanie Ofordire—someone neither I nor Jerrise had ever heard of, and for good reason.

Very very disappointed by the service. They want to sell. As soon as you sign they drop the ball. They take you to the moon and you do free fall to earth. This was the first and last time dealing with KW realty.

Keegan ** mixed up pictures of an old moldy house with our new house when he listed our home on MLS and other sites, he called us 2 weeks after listing and said we lost a potential buyer because of the old photos. We asked them to be removed but they are still on the listing today after 40 days. This is confusing viewers over 600 and no showings. We were dissatisfied after a couple of chances to strategize but had no other strategy and we wanted to cancel contract as we are not ready to just lower the price and believe that a month not listed could actually start us with the clean slate that we were hoping for with the bad photos removed but he doesn't seem interested in taking the listing down for a cooling period and if we cancel he says we will owe him $5k for the work he's done so far which he never mentioned prior and it isn't in the contract and also his 3% if it sells within the contract period (we understand this one). Mark **

I signed an exclusive agent contract only for 3 months. Agent did not go thru the contract with me. She never said that I will have to take her to the first visit a make with a new house builder. In a 3way phone conversation with builder Agent and myself she dare to say that she told me that I have to take her to my first visit I see a new built house which she never told me so. She told me all I have to do is to provide the builder Agent with her name and telephone number which I did. Now I have to wait until the contract expires to close on a deal because I don't want to reward a dishonest Agent that does not perform her duties in a complete honest way. I am not mentioning her name but I have it available per individual request. She is a Keller Williams agent.

Criminals! Stealing things out of houses they are selling. Under the guise of cleaning and prepping they take stuff and because you signed with them they think they are above getting caught. Some people have cameras and some people have y'all caught.

I live in Boca, and found a house for rent in Boca, sign was for Donna at KW. Was very excited to find something close to where I was, so my daughter can finish her school. Did everything they asked in a fast manner, felt like I was jumping through hoops since they were asking for things I’ve never had a homeowner ask for. But I did what was needed, from my bank account, to renters insurance, and etc. Got approved and then was told my renters insurance was fake. Which I felt very offended, since I got it from Allstate, now remind you I already had lease in hand waiting for keys, I was dealing with the assistant, which she was wonderful, Amanda. Then 2 days before moving in I’m finding out they want me to pay the year for renters insurance and I said, "No, I’m paying monthly" and that was done and they approved it before lease was signed. Then a couple hours later I got the call from the realtor Donna and her assistant.

I had the best experience in finding a place, I call home, it was my last option, but my realtor Torri **, was very professional, took her time showing me the property, to my satisfaction, I love the property so much, I dreamt the whole time about it, got my decision within days, communication was very good, now, I've been in my property for a week, I couldn't be more happy, Thank You Torri ** & Keller Williams Realty, for making my dreams come true.

This company constantly bombards and harasses people to sell their homes. Someone named Eric recently contacted me and said if I don’t like them calling for me to just change my phone number. They are very rude and obnoxious.

I give this company a 5 out of 5 especially to one of the realtors that have been helping me look for a house before my daughter was even born. The realtor been there when I was trying to find a house for my little family