RE/MAX Reviews

Working with Tracy ** was a wonderful experience. As a first-time buyer, Tracy coached us through a complex out of state search and closure on our dream home. Tracy took the time to explain every single step, patiently answering endless questions. She demonstrated mastery and expertise of the market and process in all phases of the transaction. She was a true advocate and genuinely cared about developing the optimal connection between buyer, seller, and community. The entire process was revelatory, exciting, and divine, thanks to her guidance and negotiation skills. I highly recommend Tracy ** to anyone looking to buy in Maryland.

We had an outstanding experience working with Jason ** of RE/MAX in Destrehan. We’ve worked with agents before, but Jason set a completely different standard. From day one, he went above and beyond. Jason didn’t just unlock doors and point out features — he took the time to walk through each home with us, pointing out potential issues, explaining the pros and cons, and even talking through what certain fixes would realistically look like. That kind of honesty and knowledge is rare and we truly appreciated it.

Zubin ** cell # ** and Karl ** cell# ** from Remax Brampton office. We had a great experience working with our real estate broker. They were professional, knowledgeable, and always had our best interests in mind. Their guidance made the process smooth and stress-free, and we truly appreciated their honesty and dedication. We highly recommend them to anyone looking for a trustworthy and reliable broker. They treat you as a family with love, suggestions and care. Thank you so much for everything. Until next time!

The WORST experience of my life. I had to terminate my contract after a terrible 42 days with the agent Alayza out of Hopewell Junction. Falsifying/misrepresentation of my property. Dismissive attitude when asked to change things. Took pictures with her phone, used AI to generate them, falsely I may add. Brought her kid to the contract signing. VERY unprofessional on social media, derogatory gestures and language. I sent proof of ALL of my misfortunes with this said realtor and I was still requested to pay for canceling by the broker when it was completely the realtors fault. VERY immature and not experienced enough. More worried about likes and views on social media then treating her costumers with respect, as if she was going to earn a huge commission off my house.

NEVER use or buy from these people. They lie on their disclosures and will screw you over before you know it. Never buy from Nikki. I bought a house and shortly after moving in the roof started leaking and that's when I discovered the cover up.

RE/MAX Realtor Michael ** agent # ** Sold my condo 2024. Made appointment to show the condo. Would not show up or call right before the time saying he was not available and could I show it!! Other times he told me he was showing but put a lock box so the buyers realtor could show it without him. He sent me a 100 question form to fill out that was his job to do so, I had to read each question to him over the phone while he was driving going on vacation. The form was reaching the deadline. After the sale he gave my cell number to the buyer!! After complaining to him he sent me an email and told telling me to get a life.

It's getting more sickening as time goes by with these ppl looking to disgustingly profit off murder and displacement of wildlife and nature by participating in selling green lands that nature inhabits. It is absolutely atrocious to believe it's ok to profit off total often violent displacement of murder of nature and wildlife by selling green lands to be torn down for buildings. Go ahead and take that filthy pay but do yourself a favor and never ever tell me you did on any day.

Absolutely awful management. Remax / Haven Realty charged me a $207 missed maintenance fee even though someone was there to open the door. Maintenance left, then minutes later slapped me with the charge. My dispute was denied with no accountability, leaving me stuck with late fees and unable to pay my promised rent on time. On top of that, maintenance never fixes anything and actually made the problem worse. Multiple requests have gone ignored. Dishonest fees, poor service, zero responsibility. Worst rental experience I’ve ever had. Avoid at all costs.

Todd at the Harrison AR office is fantastic! He is highly informed and if he does not know he will make a phone call and find the answer. He was with me each step of the way and even went beyond what was needed to make sure I was taken care of!!! Todd is your man if looking for an agent!!!

⭐️⭐️⭐️⭐️⭐️ Brian ** – RE/MAX Cape Coral. Working with Brian ** has been an absolute pleasure. From the very first conversation, Brian proved himself to be knowledgeable, responsive, and genuinely committed to helping us find the right home in Cape Coral—not just a home. Brian knows the Cape Coral market inside and out. He listened carefully to what mattered most to us, guided us thoughtfully through each step of the process, and was always available to answer questions or offer honest, practical advice. His professionalism is matched by his integrity, and that combination is rare.

DON'T EVER USE REMAX. They only care about themselves not the customers. They lie and steal to get your money. Worst company ever to deal with. Please don’t ever use them EVER!!!!! Worst experience ever.

Whatever you do, do not lease/rent with RE/MAX. Customer service is so poor. Agents are so unprofessional and don't seem to know what they're doing. I regretted renting with them because I was desperate for a place and didn't know better. I will never rent/lease any place with them again.

Called to rent a $14,000 apartment in west van, Sean **'s assistant Beijing ** picked up his phone and we asked to see it at 2 which she said was fine, but had to check back with the owner for some details and call us back after. Not only did she not call back, when when we called she didn't pick up. I had to call back multiple times. After a few hours she picked up and when I asked her about it she said, "Oh they don't allow pets," and I asked her why she didn't call back to let me know instead of letting us wait for her, she said, "Oh I have so many calls I don't know who you are, I was waiting for you to call me back." We clearly DID call many times, not only was she unapologetic, her attitude is even worse.

REMAX of Rockford Michigan's owner/broker does not handle client complaints professionally. Upon asking for a change on a contract our realtor tricked us into signing (unethical in accordance to RESPA: did not give a copy upon signing; did not explain that it was a contract, instead misrepresented it as a one-time agreement that simply allowed said realtor to show the house to a couple she knew was interested before officially placing house on market) the broker yelled at us claiming to be offended we felt conned and that she would not end the contract unless we pay them 5% of what the sale would be whether or not they sell the house.

RE/MAX charge more than other realtors when you sold your property 6% vs 4% other companies and there is nothing special about the service. The realtor told us that they were charging that because a 3D video that they will make but I never saw the 3d video when they put the house for sale.

I leased a property (**) managed by Torrence ** of RE/MAX Premier / The TLF Group LLC. After driving 11 hours from out of state (Texas) to move-in in November 2024, I found the unit to be in an uninhabitable, unsafe, and unprepared condition. As a combat veteran, I’ve lived all over the world in various conditions, and I’ve never lived in a home as deplorable as this. I moved out the same day I moved in.

DO NOT use this lady!!! She is not right at all. Had me texting/calling/ and even scheduling appointments to NOT SHOW up. Her coworker text me and I wasn’t having it. If I’m paying someone cash for a home I expect to do business with that person ONLY!!! It’s 2025 and the amount of scammers is INSANE. When I let my agent Christina ** know that, she gave me attitude and canceled my showing. Is this really legal? Can one person that simply doesn’t like me prevent a sale? That’s BS!!! I will most definitely take this complaint as high as the law allows!!!!

We are so happy we chose Carolyn ** for our agent. She's detail oriented and is very knowledgeable of our area. She gives honest, forthright information of what to expect during the entire buying/selling experience. We couldn't have asked for a better agent, who had our best interest at heart from listing our home through the closing. We highly recommend her when you're ready to buy or sell.

I am pissed! David **, a so-called RE/MAX realtor, has turned what should have been an exciting journey into an absolute nightmare. He had the audacity to advertise a three-bedroom home in Eastlake, Ohio, boasting "new" HVAC, plumbing, and appliances. Really? From day one, it was clear we were sold a bill of goods. Yes, the house was a mess, I know. The contractors were “hard at work,” the pipes had frozen and dishwasher was sitting in the middle of the floor. They promised everything would be fixed within 30 days. We had 45 days until closing, we thought, “Perfect! What could go wrong?”

As a senior citizen, I had a horrible experience with Remax Realty and would never ever recommend them, I wouldn’t let them sell a used doghouse for me! As a buyer, I was falsely accused of not completing my mortgage obligations when I was already approved, ready, willing and able with Filo mortgage company. Then they tried to flip the script and say the repairs I required were not legit under article 12 B of the Florida real estate Contract. Anybody else like to buy a house with a bad sewer? I sure wouldn’t and I refuse to do so, now they’re trying to keep my deposit. They’re a bunch of crooks, don’t walk away from them run away! If you’re trying to buy a house in the Villages Florida like I am, don’t get snookered with Remax Realty!!!

I can't believe a real state professional would come into a sold property and steal a coffee maker, a spring pan and some kitchen utensils! Absolutely blows my mind!!! YOU KNOW WHO YOU ARE and so do I!!

Big thanks to my agent Tim ** from the Burlington Re/max office. My house sold the first day it went on the market. Tim did a great job posting the house and property on social media. The whole process was fast and simple. He definitely went above and beyond helping me with the process. Highly recommend him to get your house sold.

The agent that I initially messaged apparently wasn't very motivated, as I didn't even get a quick text back. The agent who called a LONG TIME later was *extremely* rude. Very stuck up in her behavior, and basically called me and my husband unethical for not wanting to hurt ourselves and our position simply for her convenience. After insisting that "all realtors do it this way," and telling me that I wouldn't find someone who would be willing to do it differently, I called a different realtor from a different company who had *no* problem working with us in a manner that didn't involve us shooting ourselves in the foot, and rolled her eyes at the claims the REMAX agent had made. I will not work with a remax agent again, or even attempt to.

Working with Ray ** was a frustrating experience. He was consistently rude, dismissive, and came across as completely unprofessional. I expected a certain level of respect and communication from a real estate agent, but he seemed more interested in rushing through things than actually helping. I would not recommend him to anyone looking for a smooth and respectful home buying or selling process.

Don't ever use them to rent out any properties. They bear no responsibility if anything goes wrong. It's better to do your own background check for $200 and save your money. They have no guarantees if your tenant takes off or doesn't pay the rent or anything RE/MAX has nothing to do with it. You are not in safe hands.

Very rude. I’m surprised, crappy way to make money, very unprofessional. Didn’t answer questions very well. You can just tell the lack of interest and if the property I questioned about didn’t fit the criteria, there was no additional help, no answer to messages.

Rental experience was terrible. Elena was always slow to respond as a manager. I did some improvements to house at my own cost. Just to improve living conditions. She always complained about doing repairs. Ended up being a short stay to get out asap. Also lost deposit for first time in rental history. Due to improvements done on home then she made excuses for not reimbursing deposit.

Barry, simple the best realtor I have worked with. I have owned over 30 homes, he is professional, understanding and direct. I would absolutely use him again in any real-estate transaction I have in the future, he makes the process easy and simple, and with the market like it is, you want someone you can trust with your future. I can't say enough good about his service on my deal, recommend to anyone who needs a professional who can get you the best deal.

I tried to set up a viewing for a property in Winnipeg, MB with Jillian **. She couldn't even be bothered to pick up the phone to call me, send text messages about a meeting and then asks for the pre-approval letter and photo ID! I asked if this is necessary, she wrote that she doesn't need the letter but needs something for ID! When I responded that this is unheard of to view a property, she said as a single woman alone, she needs to know who she is meeting! Her WHOLE job is meeting people she doesn't know and creating obstacles for potential clients via text is extremely unprofessional and poor form. I also don't show ID to just anyone, not knowing what will be done with my personal info, so this also seems very one sided. This made me think twice about doing business with Remax, to be honest.

Worst agent ever. Does not follow up as promised. Lies and fails to commit. Bill only wants to profit from you. He does not want to support you as a buyer. You are fired and I will shop elsewhere. Terrible company. Go with anyone else. The mafia or cartel will give you better representation. 20 Army veteran. Jeff