RE/MAX

RE/MAX

 2.7/5 (530 ratings)
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About RE/MAX

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

RE/MAX is a real estate brokerage franchise network with a presence in more than 115 countries and territories worldwide. Franchises are independently owned and operated, but listings are shared on RE/MAX’s website and other real estate platforms. Amenities include virtual tours, savable searches and real-time updates.

Overall Satisfaction Rating

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Pros

  • Global network of over 135,000 agents
  • Mobile app for house hunting
  • Business and luxury listing platforms

Cons

  • Experience may vary by office

Bottom Line

RE/MAX can help you buy, sell or rent a property domestically or internationally. We recommend researching your local agent ahead of time since they can make or break your experience, though.

Top RE/MAX Reviews

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Rated with 5 stars
Verified

Paul helped us through the sale of our home by providing great information, always keeping us informed, advocating for us, and offering wise counsel. He is honest and fair and we ...

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Rated with 5 stars
Verified

Our realtor ... provided us information in a timely manner, met all of our home buying needs. Always polite and informative. He got the job done! Will absolutely use him again! We...

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What is RE/MAX?

RE/MAX is an international real estate company with a network of real estate agents that help people buy, sell and rent homes and commercial properties. RE/MAX can also help you find open houses, virtual tours and price-reduced properties.

In addition to traditional real estate services, RE/MAX has a partnership with Children’s Miracle Network Hospitals. RE/MAX agents can donate to the Miracle Home Program on behalf of their clients after each closing in order to invest in their communities.

How does RE/MAX work?

RE/MAX is a network of franchised brokerages that are independently owned and operated, so each office should have its own broker’s license and real estate agents to help you with your needs.

Once you connect with a real estate agent, their services will depend on what you’re looking for:

  • Buyers and people looking to rent can get help finding the right properties and navigating the purchase or rental process.
  • Sellers and people looking to lease out their properties can get help advertising their listings, holding open houses and closing on deals.

RE/MAX’s website and mobile app can also help you search listings for properties, and if you aren’t working with an agent already, you can search for one nearby by specialty and location.

RE/MAX’s services are slightly different for luxury homes and commercial properties, which come with their own listing platforms and agents with experience in those markets.

RE/MAX fees

RE/MAX doesn’t publicly share its agents’ fee rates, but that’s normal for the industry.

With most real estate transactions, fees are generally based on commission. Commission rates on real estate purchases typically range from 5% to 6% of the purchase price, split between the buyer’s and seller’s agents. While the seller technically pays this commission, the cost is generally factored into the price of the property.

Bear in mind that commission percentages are always negotiable and should be agreed upon upfront. Having commission percentages written into your initial contract should save you from any surprises later.

RE/MAX FAQ

Is RE/MAX a real estate broker?

RE/MAX is a franchise with independently owned and operated brokerages nationwide.

Is RE/MAX international?

RE/MAX has an international presence, and it offers a special search portal you can use to look for properties worldwide.

Is RE/MAX a Fortune 500 company?

RE/MAX is not on the 2022 Fortune 500 list.

What does RE/MAX stand for?

RE/MAX is short for Real Estate Maximums.

Can RE/MAX be trusted?

RE/MAX is an established real estate franchise company with a large reach both nationally and internationally. Through its website and online account portal, you can connect with a real estate agent in your area when you’re ready to buy, sell, rent or get current market information. It’s worth checking reviews related to your local agent and office, though, since their trustworthiness and performance may have more of an impact on your real estate goals than RE/MAX’s overall reputation.

RE/MAX Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Dec. 28, 2022

I was denied by an appraisal in this land deal by deception or lapse of duty. Jake ** and Frank ** failed to do an appraisal and did not inform me, in favor of predatory loan and despite fiduciary and license requirements. I recently called carsonvalleyland.com and spoke with Jake **. This was on or around October 24 2022. My Mother just walked off a stroke and it got me thinking. If I wanted to stay in the neighborhood with my support and friends close I should buy a lot to build on. Being the people person I am, I am sure I shared this and my disability with Jake. Jake would not present my offer for $15,000 down and owner finance @ 10 % over 3 years at full price. He said the owners would not even consider it.

The property is unbuildable right now due to septic issues at the complex. As of this fact no bank would loan on it, I obtained a prequal from USBank. I then contacted Jake who informed me a conventional loan would not fly. I think I sweetened my owner finance offer to a 2 year payoff, he still refused to present the offer. He referred me to a lender Frank L at Northstar Lending, Frank arranged a loan. We then made an offer and signed a contract to purchase bare land at Garnerville NV for $35,000. The purchase offer I made had an appraisal contingency, as well as the loan required one. These were accepted by the seller. The loan Frank discussed with me was $21,000 @ %10 due in 2 years with a late fee no more than %10 of the payment. Payment to be $969.04 per mo. Buried in the legalese were multiple fees. The loan disclosures required an appraisal, a loan application and a credit report.

The lenders signed off without an appraisal, which is their right. I was not informed of this change. This change, is a material change to the delivery of goods specified in the purchase contract and the loan agent had a fiduciary duty to inform me. The realtor as well knew or should have known there was a material change in the delivery of goods ordered and had a duty to inform me. The realtor nor loan agent never ordered an appraisal. I was never informed of this lapse/ change in the contract. They simply sent over forms for me to sign off. These were presented as all items checked and filled, no problems at all.. I proceeded in good faith under the impression that the appraisal had been done and met the lenders approval. My est. cost to close fee worksheet even had a hand line item cost of $700 for the appraisal delivered 11/21/22. This was sent to me by Frank the same day the investors were signing off.

By removing the appraisal from the process. I have been injured. Had the property not appraised for $35,000, I would have had the right to walk away or renegotiate. The total cost of the loan was never verbally discussed, the agreement only appeared at signoff. Many fees appeared, large and small. a fee for extra payments is really a prepayment penalty. The signing was a typical sign this, sign that. No time to read, and by that time I was pretty much legally committed to the deal. I have a head injury that makes reading a bit difficult. However much of these transactions rely on good faith. Who, even without a disability can digest all the fine print and legalese in a Software license agreement?

Crafty and devious persons have buried language in these forms that constitute unenforceable clauses. Most recently a UK gaming company hid language in one that gave rights to the souls of the signers. I saw in the disclosures the items discussed, however the fees not discussed evaded me, I believe the appraisal was not done due to the fact that the last 2 sales of lots in this neighborhood were at $25,000 on 11/14 22. If it was appraised the loan/ deal would have fallen apart. I propose the laws be changed to reflect the following not only for Real Estate but for all consumer loans.

1. As for the disclosures, important items need to be on separate lines.
2. Fees, if impacting the payment need to be called out and added to the total payment.
3. If a realtor sees or suspects a conflict of interest to arise they should step aside or not even advertise to the public.

4. At signing of papers a copy should be presented to the signer. I had to track mine down Ticor title a week after signing and 5days after filing. Had I left Ticor with a copy, I might have caught this prior to filing.

5. In cases involving multiple parties, the attorneys should be included in the indictment to avoid issues such as in US v Edmonds 905 F supp. 827. They {corporate attorneys} are undoubtedly involved at least in the creation of contracts/schemes and have knowledge of crimes committed. I am not the only injured party here, The Lender has put investors capital against insufficient collateral and could lose a lot in default. The sellers, through no fault of their own have been involved in a questionable real estate deal that could reverse.

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Rated with 1 star
Verified Reviewer
Original review: Dec. 13, 2022

We will never do business with RE/MAX Precision ever again. They have enough of our money with no support or customer service on the back end. We refused to settle with RE/MAX Precision today in court 12/12/2022. We are happy that we have no NDA and can continue to tell our story, our experience, and ensure that others are fully aware when making real estate decisions.

There are a lot of great realtors out there, but depending on the firm they work for, you may be left in the dark and not supported by the broker if the deal goes south. You may not be communicated with in a timely manner about any potential issues, and they may wash their hands of any guidance or support once things go south. This is what happened to us with RE/MAX Precision. For example, they continued to tell us they were working on getting our earnest money released – 7 days after the money was already gone. They then said, “it’s your problem” and walked away altogether. They never provided us with timely communication about any potential issues, and we had to spend hours tracking down banks and other parties involved to even get a decent part of the story of what was happening. We had to sue RE/MAX Precision to even understand the base issue or get any attention to this matter.

A great lesson learned about the behind the scenes of a standard real estate contract that seems straightforward but is not. Holding the money, money secured, and money settled means nothing in the contract in situations like this. We will not be using RE/MAX Precision ever again. If this is the way they support their realtors and treat their clients, then that is not a company we wish to do any business with. If you have a great realtor with RE/MAX Precision, I suggest you hire your own attorney too- just to be safe.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 19, 2022

    I called A to rep me on 1 of A's listings. A gave me to B & C. I ultimately cancelled one and then another 'done' deal, hurting 3 of us. A then sent me a string of texts, saying she flagged me to board. I called & DM'd founder, to discuss. Crickets. Wrote review & heard back in 3 mins saying they'd do better. Still waiting.... Today I returned to my review: History gone & my account blocked. That's not the 1/2 of it. Buyers & sellers beware. Thanks for reading.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 4, 2022

    Under the most difficult high-pressure deadline circumstances; with seconds left on the countdown clock; my once in a lifetime Remax Connecticut realtor Nikki ** did the impossible in turning sawdust into gold. We’d suddenly decided to sell our Newington; Glen Oaks condominium that we’d bought August 16, 2004; & buy a condominium in Charleston, South Carolina. With interest rates on a trajectory to the moon; our 850 credit scores locked in a (90) day Rocket Mortgage 5.125 rate lock expiration August 9, 2022.

    We found the Charleston dream home but discovered our Newington rental investment property; that we hadn’t lived in since may 2007; nor even seen since 2010; was a 3rd world unsellable embarrassment beneath the dignity for Nikki ** to even show; much less even sell for absolute top dollar; to any prospective buyer. We had to turn our Newington tear-down into Buckingham palace & sell it for top dollar within (90) days; to get both our money needed out of our Newington investment before our interest rate lock expired; & to even barely qualify for our rocket mortgage; much less pull off the purchase of our below market priced Charleston PGA championship Shadowmoss country club dream home purchase; overlooking the pond; clubhouse & 18th green impossible?

    Why even try; before losing our already paid wish, prayer & a rabbit’s foot wasted & thrown away earnest money down payment; along with our impossible to duplicate; ever; locked 5.125 through august 9 rocket mortgage interest rate; & our Charleston either impossible fantasy dream come true; or never to be. God had an easier time creating the earth in (6) days than Nikki ** had in closing on the sale of our Newington glen oaks condominium July 27, 2022; enabling us to get our not only highest above actual pre-approved mortgage qualification appraisal (3) buyer above asking price offers; enabling us to get our absolute top dollar out of our glen oaks embarrassment unsalable wreck; by our 5.125 mortgage rate lock expiration date deadline; to then just-in-time; close on our Charleston country club Shangri-La; at the last absolute at the buzzer final split second; on of the final august 9, 2022 deadline day; before we lost not only our never again rocket mortgage interest rate; but also our Charleston home; with our Charleston seller now being able to simultaneously reject our purchase offer; while forfeiting (read confiscating) our earnest money; because we’d violated the our buyer deadline condition to close on time; with the seller now able to accept one of several now higher existing back-up offers on the table; for our Charleston dream home; that by now; my wife had her heart set on.

    In between; using her own painters; woodwork & furniture bathroom vanity & kitchen cracked corian countertop; electrical & cleaning; to include restretching & stained carpet & whole house cleaning; perforated; (damaged) & with sheetrock holes everywhere; & completely replacing our failed; no filters changed by our tenant; & now worthless; beyond repair; (42) year old central air conditioning system; Nikki ** got done a $40,000 makeover whole house houdini magic act; for $15,000; & then on a dime; Nikki staged our home; showing it online & got it sold for absolute above asking price top dollar; (because Nikki made our old home new) on the 1st Remax day Nikki got it live on the market online; July 2, 2022.

    What Nikki ** did for us is s0 impossible that even Nikki couldn’t possibly do it again. That being; until Nikki ** then pulls off the same magic act for her next client. Nikki did so much, with so little to work with, in so short a time; while constantly bombarded by my hi-pressure impatient phone calls, texts & emails; no psychiatrist running a nut house for the criminally insane could survive what Nikki did for us; much less; in so short a time.

    If I told you what else Nikki did for us, you’d never believe me, so why bother. What Nikki loves most; besides making the impossible in buying & selling homes possible; is using her bubbling over, enthusiastic gift; of never saying no, but only yes; to make people happy. Google me, Richard E. **; author of (10) books; worldwide. I couldn’t ever dream up the Nikki ** story; until in real time; for me my wife; Nikki turned the fiction of a fairy tale into fact. I can only write the story; by stating in fact; what Nikki actually did for us. We still can’t believe the reality of what Nikki did for us. But somehow, some way; Nikki did make it happen. I call her Nicolette. If you choose Nikki to be your realtor; please; like I was; don’t be impossible. Going through it twice, she might not survive it.

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 14, 2022

    I used a Remax broker to sell my house in 2021 in St Catharines Ontario. He lied to us, in writing. He engaged in atrocious violations of Real Estate Ethics according to their Code of Conduct. We have reported him to the Real Estate Commission of Ontario. I am disgusted. We will NEVER use a Remax realtor or broker again.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 3, 2022

    I purchased a house in Bullhead City AZ in December 2021. It has not been a pleasant experience. I purchased the home and have had nothing but problems with it so far. It is definitely expected to deal with repairs of an older home. It is not expected however, to be paying thousands and thousands of dollars for things that a Remax real estate agent listed falsely. I have paid close to $10,000 in plumbing repairs when the house was listed as having "New plumbing". This is not the worst part. While the plumber I had out from Roto Rooter was inspecting the property, he informed me the home was on a septic tank.

    I immediately went to the listing and saw that the listing agent ** with Remax out of Kingman 2404 Stockton Hill Rd Ste A Kingman, AZ, 86401 had listed this property as on City Sewer. This is completely illegal. It will cost me an additional $14,000 to have the plumbing converted to city sewer as listed. I decided to contact **. She was very appreciative that I called. I told her I wanted to resolve the issue. She said she would get back to me. She never did. When I contacted her, she told me she spoke with her brokerage company and they had no intention on resolving this issue and blamed it on my buying real estate agent. I then spoke with 2 different attorneys which explained to me I had a very strong case. Fraud, misrepresentation, and Negligence on both parties the sellers and the seller's agent and brokerage.

    I have since retained legal counsel and will be moving forward with a lawsuit. I wanted this nightmare to be resolved at the lowest level possible, and in a civil and professional manner, but it appears Remax is not an honorable company. I do NOT recommend anyone use this company for any reason! I will gladly update my review on this company, if somehow it is resolved. Until then, I will be sure to tell everyone I know about the terrible experience I have had with REMAX!

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 31, 2022

    The management of this agency is very chaotic. Jackie **, the person in charge, went back on her word and made a confusing plan, which caused a big misunderstanding and didn't correct it. I submitted the application on January 15. On January 23, the agent suddenly said that she needed to increase the rent price. I also tolerated her sudden increase. And she told us on January 23 that we could check the house, sign the contract and move in on February 6.

    Yesterday, January 30th, we were suddenly informed that the check-in time would be postponed to February 13th. This led to the disruption of my entire plan and the imminent prospect of homelessness. We were two Chinese girls studying abroad who didn't know anyone in Dallas. Jackie ** even asked Caroline **, who does not belong to the company, to contact me. After I did not accept the delay, she even asked me to go to God to solve the housing problem. A fraud of a religious nature! If God had seen what these people had done, HE would have punished them. These two principals were very unprofessional and irresponsible, wasting my time and money. Very poor service!!! I hope your company can give me a reasonable answer, and please face up to the current situation of your management chaos.

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    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 12, 2022

    I rented my townhouse in Brampton through a REMAX agent in FEB 2020. They never provided me with the receipt for their commission. I needed to submit my receipt to CRA to claim expense deduction. On 4th 2022 I requested agent for the commission receipt. Till January 12, 2022 I have not yet received. While checking with agent Kavita **, she mentioned that she had instructed Head Office to issue a receipt. I do not understand why does a simple receipt take 9 days and 'til now no visibility.

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 23, 2021

    Paul helped us through the sale of our home by providing great information, always keeping us informed, advocating for us, and offering wise counsel. He is honest and fair and we could not recommend him higher to others who are buying or selling their homes.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 17, 2021

    I am currently a home owner and looking for properties to purchase. I saw an ad and send my information. A Remax agent by the name of Brandon contact me today. He was so arrogant, judgemental and unprofessional. Don't listen to you. Speak over you. Telling me how much downpayment you need and "if you have 3 houses it's nothing". So rude.

    4 people found this review helpful
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    RE/MAX Company Information

    Company Name:
    RE/MAX
    Website:
    www.remax.com