PropertyRecord.com Reviews

Charles provided an exceptional customer service experience from start to finish. He was incredibly fast, efficient, and took care of the entire refund process smoothly, eliminating the typical stress associated with returns. From the moment I reached out, his professionalism was evident; he listened attentively to my situation, instantly processed the necessary paperwork, and provided clear timelines for when the funds would arrive.

Called Customer Support today regarding monthly charges coming out of my checking account February, March & April. I explained I didn't know how this happened. The representative looked into it and said an $85 refund would be given. I received an email later that stated I would be given a $20 refund? I responded in a Live Chat with Ryan. He looked up the information by my name and email address. He confirmed quickly that an $85 refund was issued but the refunds (3) would each come in separate emails and would be received in my bank account within 3-5 days. He also confirmed the account was closed and there would be no future charges. He was quick, efficient and polite in his communication with me. The young lady I spoke to earlier in the day was as well. Good people! They know their jobs!

Signed up for the service to gather information regarding a property I was doing maintenance for and needed some blueprints. Although this service does not provide any blueprints or information pertaining to building specifics, it did provide interesting information about timeline on ownership, detailed satellite map of the building and its property bounds, flood plain information, a load of really detailed information on demographics of the surrounding town/neighborhood (i.e. socioeconomical income, type of work, avg age, longevity avg living in the home, etc.). If you are doing research and places to live this information will give you an idea of the people who live around there. This is not exactly what I needed, but the property I needed info on is a church and this information is very helpful for us to have getting to know our community better. It was worth the information even though no blueprints are available.

PropertyRecord.com made it easy to find information on a property that my brother has and is considering selling. The only thing that would make your service better is if there was a longer time before the first payment charge (it was less than the next day for me) perhaps consider two or three days before first payment after the initial $1 charge, since I already paid for extras $1 report charge, $9 for owners, $9 for deed, $15 for comprehensive property report, and then the $7 pdf charges add up way too quickly.

I had an excellent experience with my customer support representative. From the moment I reached out, they were attentive, professional, and genuinely focused on solving my issue. What impressed me most was how quickly they understood the problem and provided a clear solution without unnecessary delays. They communicated every step in a simple and reassuring way, which made the entire process stress free.

George helped me with my account quickly and accurately. Thanks George. He was quick and comprehensive and quick. He asked for my name and typed it in and did what was required.

Peter was very helpful knowledgeable and understanding of what my needs were. A1+ customer service! The account was created mistakenly and I was charged several times. Peter listened to my situation and helped me accordingly.

It is a very useful tool, lots of information and resources to look over. Overall it was a nice experience, the billing was a little confusing for me, but the customer service was great and very prompt, they were happy to help and fix my issues.

Carol from customer Support was very helpful and resolved and issue very quickly. The whole interaction could not have been more than five minutes. She quickly corrected an issue and explained the resolution in an understandable way.

Miss ** was able to help get my account closed and the payments stopped. I did not know it would be this easy and she was outstanding in helping me out. I did not need the account other than a one-time query and just hadn't bothered to close. Thank you very much and hope that everyone has a great day.