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PropertyRecord.com
PropertyRecord.com
Overall Satisfaction Rating
3.85/5
  • 5 stars
    23
  • 4 stars
    16
  • 3 stars
    5
  • 2 stars
    4
  • 1 stars
    6
Based on 54 reviews that contain star ratings
SHOW RATING DISTRIBUTION

PropertyRecord.com

ConsumerAffairs Unaccredited Brand

Many elements and considerations go into buying, selling, and owning a home. Don't rely on your real estate agent alone. Our database contains accurate information on properties such as number of rooms, bathrooms, when it was last sold, estimated cost, lot size, property type, and much more. We have generated millions of reports to assist our customers in their quest for knowledge, making us one of the nation's premiere property record destinations.

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73 PropertyRecord.com Consumer Reviews

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Page 1 Reviews 1 - 30
Rated with 5 stars
Verified Reviewer
Original review: March 28, 2018

All of the information was accurate and very informative!!! I would recommend this site to my family and friends before and afterwards when they are searching for a property to buy or sell to view property information before making a valuable decision in their life.

2 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Aug. 11, 2017

During the whole process of ordering their $1 report, they failed to mention that they would charge you 19.95 each month after that. After I found out about this charge, I emailed them and asked for "cancel of membership" which means you can keep the ** $19.95 charge for two months as long as you cancel my next month's charge. No response whatsoever... Ok.

I shop online often so I normally look for hidden charges like this, I thought I was not alert enough the first time so I went to their website to go through the process again. In their order summary part, they clearly stated that my order is $1.25. But once you purchase that 1.25, another charge of 19.95 will come in the next line and charge you monthly. So in other words, they know exactly what they are doing. It's not like they put the membership agreement in the fine print or clicked the option for you, they straight up covered up the fact they would charge you more than you expected. I have seen some shady businesses, but this one is completely unacceptable and disgusting.

Their so called report included old information, not updated information. In other words, not even worth a dollar because remember all the info they have a public information. You can pretty much go to the county's record and get all of them for FREE. OK, I was lazy so I thought paying $1 will save me some time to do the research myself. Guess not. All their information is old, not updated and will do you more harm than good. Oh man, how can a company like this exist... BTW, I worked for a digital marketing agency and I can clearly tell how many of your reviews here are fake. Probably paid someone 10 dollars an hour just to post good reviews on sites like this just so people won't know what you are doing. How pathetic.

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13 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Dec. 14, 2016

I was looking for a site that could give me a rough estimate of my property value. I went to this site and found that they offered 3 plans. One being a basic plan for $1.00. I signed up for that plan and then was billed $18.95 from housereports.com. I contacted PropertyRecord to cancel the account and was told that I had agreed to the 18.95 amount but I know I did not. I stopped payment when I was first billed the amount and I have called about another amount that was billed. They did tell me when I contacted them that they would reverse the charges but I will wait and see since they were not honest about how they billed for their plans.

16 people found this review helpful
Rated with 1 star
Verified Buyer
Original review: July 17, 2016

US Realty STOLE MONEY out of my checking account today!!! I did not subscribe to any membership. I paid only $1.25, nothing more. US Realty indicated that the price for obtaining the real estate report was 95 cents plus 30 cents online "voucher" for a total of $1.25. After I paid them, they went back into my debit card and cleared it to zero balance. Fortunately, and having been a victim of fraud, I keep low balances on debit cards I use online for CROOKS like US Realty. I want my money back today. I will post this review on every review site and on every social media until I get my money back.

36 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Dec. 28, 2015

Ripping off senior citizens. They did NOT tell my father this was going to be $18 a month to be able to look up some property values per month. No idea whatsoever. What a scam.

20 people found this review helpful
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Rated with 5 stars
Verified Reviewer
Original review: Aug. 4, 2015

I am interested in a land lot in an area I am not that familiar with so I wanted to check it out. The process was extremely easy and I got the information I was looking for. I would definitely recommend this site.

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Rated with 5 stars
Verified Reviewer
Original review: July 12, 2015

The information I was seeking was minimal. You gave me a much more comprehensive report than I expected. Thank you very much. I have exactly what I need. I'll keep your site for future searches. Again, thank you for being so helpful.

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Rated with 3 stars
Original review: July 2, 2015

It is worth the price of the report to learn where the criminal elements in this area are located. It's scary to see that their crimes are mostly sexual in nature and that they are associated with minors. Better to be forewarned... I was hoping to find some archive information but did not... Why do they advertise that they can deliver it but do not?

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Rated with 4 stars
Original review: June 28, 2015

Paid the $2 fee. General info provided including local sex offenders with addresses. Does NOT provide a clear cut estimate of what to sell property for, or at least an asking price.

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Rated with 1 star
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Verified Reviewer
Original review: April 22, 2015

I wish I had checked out the negative reviews about this company before I gave them my credit card information. Each negative story that was shared revealed the deceptive PropertyRecord.com advertisement of a $1.00 fee then being charged $18.95 per month was exactly what happened to me. It has been a month that I have been trying to get reimbursed with no luck whatsoever. Both ** and **, along with the 24/7 chat-operators are all well-trained to delay any/all refunds if possible. Stay far away from this company. How can they get away with what they are doing?

17 people found this review helpful
Rated with 4 stars
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Verified Reviewer
Original review: April 18, 2015

We wanted to find out some information about the mobile home park where we live. This report contained a wealth of information about the land value and the mortgage holder. While I am trying to find out the information on the present landlord/owner (information not provided) the report included many useful topics such as area schools, shopping and other local amenities. The price was right, thank you.

2 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: April 9, 2015

Accurate information, very pleased.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: March 25, 2015

WOW..Best Information ever! I found out information about the property that I was interested in purchasing and a lot more. I did not know that this site would be so helpful. It was the best $1.00 I have ever spent. Give it a try, it's a deal.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 22, 2015

I did a search for the property next door to mine which we just acquired. It's interesting to see the available info on the house and property. And we got a great deal according to what I found on this site. I am very pleased with Propertyrecord.com. This info is very reasonably priced, so I would tell everyone to use this site.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: March 11, 2015

I went up on the internet to get a company to look up my property records and send me a report covering my property report concerning what, where, and information concerning my property, and the record, location, specifics about my home, and a consensus of the property, and its estimated value and location within Georgetown County, South Carolina. I thought the information was as accurate as any real estate broker has given me in the past. I was pleased that it appears quite accurate. Thank You for the review.

2 people found this review helpful
Rated with 4 stars
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Verified Reviewer
Original review: March 10, 2015

I was very pleased with the information I received. It was quick and I had no issues.

2 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Feb. 24, 2015

I ordered a $1 basic report which displayed a basic internet street photo and address info. Building size, year built, number of bedrooms, number of baths and last sold fields were blank. Current property taxes were not even in the ballpark. I'm not sure how the value was estimated. What can you expect for a $1? What I didn't expect was a rash of confirmation emails and text messages for other services from the agent and his manager. I responded by thanking them for the $1 report and told them that I didn't need anything else. I also didn't expect an 18.95 per month automatic charge billed to my credit card! When I called the phone number on the credit card billing, the Property Record company was very quick to have the bogus charge removed. It sounded like this is something that happens all the time. It's up to you to catch this billing and turn it off. I'm not sure how it got turned on in the first place. NEVER AGAIN.

11 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: Feb. 13, 2015

Thanks, the information was very helpful.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Feb. 12, 2015

I ordered the property report for the subject property. Most of the information was accurate; it did not show my purchase of the property in 2011 however. It did show a lien for money I borrowed from a private party in 2013 though. Unfortunately there wasn't much information about the manufacturer of the manufactured home which I was hoping to discover.

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Rated with 2 stars
Verified Reviewer
Original review: Jan. 27, 2015

I went to the website and was looking for the property line of the house I just rented. I want to put up a fence. I was not charged what I was told. I was told $1.90 and my account was charged $18.95. I also only got the lot size - no lines for the property. Although it was somewhat helpful in other ways, it wasn't what I was looking for. The agent they gave me was quick to respond. However, this was not the site I needed.

4 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 27, 2015

The report that I received was detailed and held quite a number of things I didn't know about where I live. All of it for a dollar. Although it didn't hold everything I was looking for, I am still happy with what I did find in there.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Jan. 24, 2015

I needed to check on my mother's property to give her peace of mind. She owns more land that was listed on this report but it does give me a general idea of what I need to look for at the county courthouse. We lost my father three years ago and my mother needs to have a general idea of what she owns.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Jan. 19, 2015

The report I received looks very detailed. I have not had time to go over all of it, but it looks like it contains all the information I needed.

6 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 15, 2014

I requested a report for $1. I found a charge of close to $20 on my credit card from this site. I learned AFTER contacting customer service that there were two such changes, so a $1 cost became a $40 charge. They use scammy language. What they didn't know is that I used Microsoft Notebook to copy and memorialize this interaction with "customer service". I plan to take this up with my State Senators as this behavior appears to cross the line of caveat emptor and into the realm of stick 'em up. I hope one day companies such as this will be served felony warrants with their boiler room doors kicked in. That is my sincerest hope.

10 people found this review helpful
Customer increased Rating by 2 stars!
Verified Reviewer
Resolution response: May 20, 2014

PropertyRecord.com contacted me promptly after writing my review offering a full refund
of money spent. That transaction has been put in place today.

This satisfies my concerns.

Original review: May 15, 2014

As with most of you I have seen more "terms of service" messages for software, social media, you name it and I have seen it since 1995-until today. Property Record has been deducting a monthly fee I knew nothing about. I called and was told "when you agree with our terms of service you are auto enrolled in our service." Property Record rep seemed pretty amused by it. He laughed and said "you better read the terms, they are tricky". It was an out and out ripoff. In all those "terms" since 95 not one time was their language saying I was signing up for ongoing payments. If so it was never stated in terms. It was in plain sight so everyone can see it, not hidden. Not to mention the property report was worthless. There was no info there I didn't already know/have.

Use your county clerk's office. They will have what info is available about said house. You will get nothing more from Property Record too. The CC office is open and transparent in your dealing with them. That is more than I can say for some others.

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3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 23, 2014

I signed up for a $1 property report on my own property. The report sent was inaccurate and useless. Then I started getting e-mails from "Andy" asking if I wanted more info, etc. E-mailed back that what I got was worth a dollar, and so far as I was concerned, that was the end of it. So far so good. Tonight, five months later, discovered that these folks have been taking $14.95 out of my checking account each month for the past five months. Went onto the propertyreport.com website, got their number, and phoned for a refund of $74.75. Phone operator said she was "authorized to refund two payments," but that I'd have to e-mail a request to the manager for the other three. Horrifying scam.

The interesting thing about this is that reports on these folks are mixed. There are numerous online reports exactly like mine - a $1.00 authorization magically turns into an authorization for a monthly debit of $14.95. But then there are a number of "Gee, these folks are just the greatest." What to make of that? My view is that they probably spend time writing up their own favorable reports.

A scam is a scam. I checked the "I want an attorney to contact me about my complaint," only because perhaps some attorney out there could take this as a class-action. Certainly not expecting an attorney to devote time getting my $74.75 back. And probably the company's too small to file a class-action. Would be nice of the district attorney in their home town would take an interest thought. If I don't have my money back in a couple of days, I'll forward info to that DA.

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9 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2013

Hope this is right, seems high. Stumbled across the site after Google searching "Find home value". Haven't reviewed entire report yet, anxious to complete this step so I can get back to it. Thanks.

3 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2013

This report contained pretty much all of the information required by its owner - Josephine **. It is clear and concise AND structured to be easily read and reviewed.

3 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 4, 2013

Did not mention if it did or did not have lien holders... and the report was extremely vague... not worth paying anything for. Would save your money and look these items up yourself or hire a professional... Very disappointing.

3 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 4, 2013

Would have liked more detailed info on neighborhood. In addition do not provide information on the history of the selling of this house. It is well organized.

4 people found this review helpful
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PropertyRecord.com Company Information

Company Name:
PropertyRecord.com
Company Type:
Public
Year Founded:
2013
Address:
1521 Concord Pike, #301
City:
Wilmington
State/Province:
DE
Postal Code:
19803
Country:
United States
Phone:
855-482-6221
Website:
www.PropertyRecord.com
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