Coldwell Banker Realtors Reviews

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About Coldwell Banker Realtors

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Coldwell Banker Realtors has offered real estate brokerage services since 1906. The company provides residential and commercial property listings, buyer and seller representation and market analysis.

Visit www.coldwellbanker.com
Pros
  • Professional and knowledgeable agents
  • Personalized attention to clients
  • Strong negotiation skills
Cons
  • Poor communication from agents
  • Unethical practices reported
  • Delayed responses to inquiries

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Coldwell Banker Realtors Reviews

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    Page 1 Reviews 0 - 37
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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed July 23, 2026

    Sandy was fantastic. I used her for the sale of my dad's house. She was very professional, prompt, knowledgeable, and was great at communication. She made sure our property was well marketed. Would definitely recommend her to anyone looking for a realtor. Will use her again!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 17, 2026

    I am writing a review for Liz ** at Coldwell Banker Reality. Mrs. **did an excellent job helping me find my home. A few points I want to mention are:

    1. Market Knowledge. She has a great understanding of local pricing and trends.
    2. Communication and Responsiveness. She answered messages, emails, and calls quickly.

    3. Navigated me through the inspection/closing hurdles.

    If I will buy a new home, I will definitely choose Mrs. **, using her great knowledge and expertise to buy the perfect home.

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      Punctuality & SpeedStaffRates

      Reviewed May 20, 2026

      I had the pleasure of working with Brenda **! She was excellent! She showed us multiple homes. Anytime we asked to eeiw a home she had a quick scheduling always available for us! She found the PERFECT HOME for my family! We closed quickly and had no problems with the process! She is very kind, knows how to approach a seller's realtor and how to close on a deal with Your Best Interest at heart! I'm so grateful to her and her company for helping our family find our forever home and close the deal!!! 💪 I HIGHLY RECOMMEND BRENDA to anyone looking to buy or sell your home!!! She puts her clients first, you feel at home working with someone who cares about your best interest!! Thank you so much Brenda and Coldwell Banking ❤️.

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      StaffHonesty & Transparency

      Reviewed July 25, 2026

      Elizabeth ** was unprofessional and dishonest throughout the entire process of selling our home. I would not recommend Coldwell Banker Realtors.

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      Customer ServiceStaff

      Reviewed July 16, 2026

      I spoke with a Tarah ** and let me tell you, I have never met this person, never spoken to her before or even had any interaction whatsoever and I gave her call and from the very first second, she answered she was rude and unprofessional, gave off this almost smug and disregarding tone and presence, I asked a simple question and in return she brushed me off in an unprofessional and lack of human kindness manner and just hung up. This place hires people like that? Super unprofessional and a terrible way to do business.

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      Punctuality & SpeedStaffRates

      Reviewed June 29, 2026

      I been looking for a new home for myself and my son. When I first started with my agent everything was fine but the moment I told him my date to move I then got ghosted. I reached out and got a different rep and the same thing happened. So when I took the advice to wait. No-one reached back out like they suggested and two of the properties I was interested in were sold. I felt that this was so disappointing b/c I have referred a few people to use their services even though I was not ready to move.

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      Customer ServiceTechSales & MarketingTimeliness

      Reviewed June 17, 2026

      My mother-in-law put her condo for sale in August 2025. We were told that it would be able to be sold within a month...we had a timeline. After 10 months, her condo still had not sold. Several in the same complex sold within days. The realtor was Dawn Sabo. She focused on the area only for golfers. That was the ONLY market she would look at. Nothing to do with the outdoor activities like fishing and skiing or even enjoying events in Sun Valley. We gave her until 5/31/2026 before canceling the contract...She left the country on vacation and didn't get my mother-in-law the correct paperwork to cancel everything. Nobody has responded to phone calls in a timely fashion and then Dawn finally called my mother-in-law pulled an attitude on the phone with her just because she didn't deliver what she said she would and was called out on it.

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      Customer ServicePunctuality & SpeedStaffRates

      Reviewed May 9, 2026

      Working with Paul was truly the best decision we made for our family! From the very start, it was clear that he isn't just an expert in the real estate market, but someone who genuinely cares about his clients. He took the time to understand our family's unique needs, looking out for our best interests every step of the way, just like a trusted family friend. He offered top-notch advice, was incredibly proactive, and negotiated like a pro to get us exactly what we wanted. We are so grateful to have had him in our corner! Paul always made himself available and prioritized us, regardless of the day or time of day. Our entire home buying journey was seamless because of Paul. If you want a knowledgeable, caring, genuine, and protective agent, Paul is the one to call! We can't wait to have him over for our first family BBQ! Thank you Paul.

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      Customer ServiceMaintenance

      Reviewed April 19, 2026

      A property my wife and I looked at has its listing back up, saying it is back on the market due to buyer financing. This is untrue! We are the ones who inspected this fire-hazard property. We DID get financed. After the home inspection, we decided the house was too dangerous and a hazard due to the 85 items that needed to be fixed and the fire hazard posed. The electrical box was a Federal Pacific box that was recalled years ago and was implicated in 2,800 fires annually. The kitchen outlet had no GFI protection. The room's wiring was reversed, causing electricity to flow through the items even when they were turned off. Not to mention live wires hanging in various areas. We are shocked to see how reckless and greedy you are to put selling before lives. I will forward this to the proper authority along with our inspection report, financial papers, and reviews. This world has become sick!

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      Customer ServiceStaffCommunication

      Reviewed Feb. 12, 2026

      It was not a pleasant experience, trying to go through one of their agents. Lack of communication, professionalism etc. I would not personally go through them anymore. Judith attitude was not pleasant at all, made me question the company.

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      Customer ServiceSales & Marketing

      Reviewed Jan. 31, 2026

      Gen Z all the way. Out expecting his cell phone to do the legwork, Bret ** in Eugene. Never gives copy of paperwork. Rarely will respond. Lives miles from the land for sale. Now reuses to give back the listing. Who Knows who the office head is.

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      Staff

      Reviewed Jan. 20, 2026

      Hannah ** with Coldwell Banker Realty was an absolute delight to work with on finding our new home. She went above and beyond in highlighting both positive and negative features of each home we looked at to meet our needs as a family of 5. She helped to make the process of purchasing our new home as simple as possible. She exceeded our expectations! I would highly recommend to friends, family, and acquaintances.

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      Reviewed Jan. 13, 2026

      Miya ** of Coldwell Banker Realty is an awesome broker! She exhibited patience when I struggled to make a decision and gave me pointers throughout the process to build my confidence in My new journey of real estate investing. I recommend her 100%.

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      StaffRates

      Reviewed Jan. 10, 2026

      In my experience, working with Paula ** was extremely disappointing. There was a clear lack of skill, effort, and guidance throughout the process. It felt like the primary focus was on collecting a commission rather than actually representing our best interests. There was no strategic insight, problem-solving, or meaningful support provided. I would only recommend her in a situation where a home is easily sellable on its own and requires little to no realtor involvement. Unfortunately, there was no demonstrated experience or value added from our perspective.

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      Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

      Reviewed Jan. 8, 2026

      I listed my house with Coldwell Bankers for 6 months. Our realtor was hard to reach, would take days to respond to a text, would never answer his phone for us, told us he "didn't do open houses on Sundays" knowing from day one it was our only available weekend. He personally never did an open house for us nor offer one himself in 6 months. He was defensive and pompous when we inquiring about marketing options like video walkthroughs or 3D options or frankly any advertising on social media platforms. He pretty much put a sign in our yard and walked away.

      When we repainted the entire interior we asked for a reshoot which he did do but literally ignored us to talk to the photographer the entire time. All we've heard is how he is "the best in the business" and how he's sold other properties but never offered input on how to sell our home even when face to face IN our home. He did a AI photo that was suppose to showcase the house at dusk with evening lighting yet got MAD when we told him to take it down because it changed the entire layout of the back of the house having added a chandelier to the back porch that didn't exist and turned our doors into windows!

      When we took actual dusk photos he said he only uses professional photography yet still uploaded photos he personally shot on his cellphone when we remodeled our kitchen and bathroom! He left our house to go do a Facebook live for another property literally 2 miles up the street when it was our idea given to him 10 minutes before!! yet refused the same for us. I've never met someone with an ego as big as his yet no actions to back it. He even told us we had a showing at 11 and the buyer's agent showed at 1 and literally showed us where she scheduled 1 o'clock and he insisted she was wrong and he didn't make a mistake! If he's "the best" no wonder coldwell has less than 3 stars. We terminated the contract and are happy to be free and move on.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Dec. 2, 2025

      I had a horrible experience with Antenet **. She was very unprofessional and late to every meeting except for the one when she had her very own inspector to come to do a “inspection”.. I was taken for granted because I didn’t know much about the process. Then when I let her know of my dissatisfaction after all hell broke out not even a month in, she wanted to know if I wanted to put it back on the market. She is the worst and I told her so. Find another realtor because Antenet will not help you to the best of her ability the process will only benefit her.

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      Customer ServiceSales & MarketingStaffRates

      Reviewed Nov. 29, 2025

      Used Stephan **, Caldwell banker realtor Sarasota FL to sell a home as part of a divorce. Initially things went well for the first month or two, then my ex and her attorney got involved regarding the sale of the home. I had several confidential conversations, text messages and emails with **. Stephanie decided to take words in our conversation and tell my ex part of the conversation. Stephanie testified at a hearing during the divorce, without a subpoena trying to hurt me. Well it backfired! She also failed to disclose the text messages with my ex about a home I purchased that Stephanie should not of talked to my ex about.

      During this time, I purchased a home in the same development thru **. She was the listing agent and I could have went to a different agent but used her. If I only knew! The home had a leaky pool, confirmed by the pool guy that he told everyone. Stephanie said the water hose in the pool was because of evaporation. The home was infested with rats in the attic. Had to have the entire attic insulation removed from the home and replaced. Hugh’s said that they advised the realtor of this after I initially discover the issue. I caught ** vacuuming bugs one time at the house. Not sure but I bet there was rat droppings there also. Then the tile in the dining room started to lift. Was recently replaced and the mud was so wet it didn’t adhere to the floor. I recently hired a new realtor with way more experience than **. What a difference!

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      Customer ServiceOnline & AppStaff

      Reviewed Nov. 26, 2025

      I've been trying to reach a realtor for weeks about a property in San Jose but the realtor, Ivy **, never replies. I've reached out to her different numbers based on the websites but she leaves me on read. Therefore I've been left in the dark and unaware of my next steps. It's been ridiculous and the lack communication is so unprofessional.

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      Staff

      Reviewed Nov. 21, 2025

      Pamela ** of Coldwell Bankers Barneget does not disclose all relevant information on property. She also uses a home inspector that is a personal friend. Beware… She demonstrates that as a buyer you need to investigate all aspects instead of relying on your agent

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      Customer ServiceCoverageRefunds & PayoutsMaintenanceHonesty & Transparency

      Reviewed Nov. 18, 2025

      Amanda ** I found out my brother was dead and decided to be very mean to me. The seller allowed me to put items in the garage. She basically said stop being nice to her. She basically told the seller not to respond to anything I was saying and she made sure that all of the items on the inspection. She made sure that he did not complete them and close me and basically told him to ignore anything I said. I paid my money for the house and instead of her being honest and fair and having them fix what needed to be fixed she made sure that they didn’t fix it. Amanda **. Thank you for trying to steal my joy from my new house, but you can’t do that because I love my house and I’m hoping maybe next year you’ll find some kindness in your heart. Your attitude should be adjusted a little bit. Maybe you should find some love. May God bless you and keep you and thank you for my new house.

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      Reviewed Nov. 18, 2025

      Ingrid ** and Chanda ** (West Palm Beach FL) were a great team to work with. Always reachable whenever I contacted them and clear about the process, very reliable. Will recommend to any of my friends, you will not be disappointed!

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Nov. 2, 2025

      Never showed up for appointment. Ignored phone calls and late for other appointments. Almost zero communication. Valerie O. No good. Definitely would not recommend this company to anybody. Unprofessional in every way.

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      StaffHonesty & Transparency

      Reviewed Nov. 2, 2025

      I had a wild experience with a Coldwell agent. She was not my agent, but the seller's agent of a property I was purchasing. Our original offer was $5k over asking, which they didn’t accept. My agent told them that we were willing to pay $3K over the highest offer they received up to $375k, provided they showed my agent the other offer. The other agent told mine that their highest offer was $375k and to send an offer with this number. After submitting the offer and being accepted, the other offer… The one we were beating… Was in fact $375k with $20k in closing. Keep in mind our original offer was $365k. When asked, the other agent said she thought we weren’t talking about the total net profit just the offer. We terminated and walked away. At best what she did was dishonest, at worst unethical. Buyers, sellers and other agent beware of agent Sharell ** with Coldwell Banker Atlanta Ga.

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      Customer ServiceMaintenance

      Reviewed Oct. 24, 2025

      Absolutely horrible rental company. Wouldn’t recommend to ANYONE. Horrible customer care, customer service and customer support. Office will hardly ever answer the phone, and definitely won’t get back to you. Had dozens of issues with our property upon moving in- broken back door (extremely unsafe conditions).

      Communication was quite literally the worst I’ve ever experienced. I will continue to tell my friends, and family to never rent from this company.

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      Customer ServiceCoverageTechPunctuality & SpeedStaff

      Reviewed Oct. 18, 2025

      I recently purchased a condo in Traverse City, where Roger ** served as the listing agent. Unfortunately, this transaction was the most frustrating real estate experience I’ve had. Early on, it became evident that the seller was steering the process rather than the licensed listing agent. At several points, communication and professionalism could have been handled with greater care and respect.

      Toward the end of the process, there was a significant issue regarding possession. Our contract stated “possession upon closing,” and all paperwork was completed by 9:30 a.m. on Monday. However, the title was not transferred until Tuesday, and I did not receive keys or access until 4:40 p.m. As someone with mobility limitations who purchased this unit for its accessibility, this delay caused considerable stress and disappointment. While I understand that not every situation goes smoothly, I believe this experience could have been managed with more empathy and adherence to the terms of the contract. I hope this feedback encourages greater attention to professionalism and client care in future transactions.

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      Customer ServiceStaff

      Reviewed Sept. 9, 2025

      Worked with Rod to view properties, very nice guy. Transferred to David to sign the lease. I had some questions about the lease as tenant responsibilities outlined in the lease are landlord responsibilities per the law. That’s when things took a turn. David was rude and condescending, choosing not to answer questions but spew allegations of possible intent on my part. I supplied the statute for reference and chose not to continue any business now or in the future. Please read the lease and refer to FL statute 83.51 for a better understanding of landlord responsibilities!

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      Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

      Reviewed Aug. 1, 2025

      Review for Marjan **. I had a disappointing experience working with Marjan and her team to sell my condo. While they present themselves professionally with a polished team and high-quality photos, that turned out to be mostly surface-level. Behind the scenes, there was a clear lack of knowledge and experience when it came to handling the actual sale. Communication was poor—not just with me as a client, but even within their own team. I often received conflicting or unclear advice, and getting straight answers was frustrating. They repeatedly pressured me to lower the price, which made it feel like they were more focused on making a quick deal than representing my best interests. I’ve also heard from others that this is a common pattern with her—there are rumors of her working with buyers behind the scenes, raising concerns about a potential conflict of interest.

      Another issue was how they managed open houses. They consistently chose inconvenient or poorly timed hours and often showed up late or left early, missing opportunities to properly showcase the property. Overall, I would not recommend this team. Selling a home is a major decision, and based on my experience, I’d advise others to do their research carefully before choosing an agent.

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      Customer ServiceContract & TermsPricePunctuality & SpeedMaintenanceStaffRates

      Reviewed July 14, 2025

      5 Star Rating to Coldwell Banker Agent Trace ** of the Townpark Ave, Lake Mary FL office. Closed last month. Contrary to what you read in the press, the Orlando market is slow, slow and heading slower. Our 1st broker was unable to obtain a reasonable offer in spite of her best efforts and the house being in great shape and competitively priced. Trace took over and did lots of marketing, including multiple open houses. We received an offer at a price lower than we wanted, but Trace worked the offer with the Buyer's broker, and quickly we had an agreement. Trace was also most helpful during the repairs and inspection and repairs process. We had already moved overseas, so Trace did it all for us.

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      Contract & TermsPrice

      Reviewed May 11, 2025

      I had Audrey ** as my realtor formally of BlackRock currently with Coldwell Banker. I used her to sell 3 properties no issues but when I used her to purchase a home I found out she knew next to nothing about real estate. I asked her to get everything inspected. She only got the house inspected and not the septic system. Come to find out the septic system was bad. Cost me 30k in repairs. I advised you not to use her. She turned my dream home experience into a nightmare.

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      Punctuality & SpeedStaff

      Reviewed April 4, 2025

      I used Coldwell on 5 consecutive transactions in Ottawa, Ontario. At the time I was fully trusting of the 3 agents whom I used and completely oblivious to what was going on behind my back. If you ever think you can’t be harmed by a realtor, think again. Years later I’m still picking up the pieces from their deceit. What shocks me the most is how uncaring/shoulder shrugging Coldwell head office is. Misconduct or not, they simply distance themselves as much as possible. Horrific experiences in my opinion and in retrospect, I’m quite certain it was deliberate. My experience was limited to one brokerage near Bayshore in Ottawa. Be careful.

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      Staff

      Reviewed March 31, 2025

      Sitting in our new house over a cup of coffee - thinking about how lucky we were to find Jill and Di ** - the ladies who made it happen. Thank you for absolutely everything. It meant a lot that you cared to know/remember what items were important to us in a home, and you made it happen. Team Jill and Di are a seamless pair, complete with years and years of industry knowledge between the two of them. When it was time to put in an offer, they gave great advice, and we won! Here is to many happy years to come in our new home. Thank you!!!

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      Customer ServiceStaff

      Reviewed March 29, 2025

      Robin ** helped me to relocate to FL. She was hands on from start to finish. I gave her my criteria as to what I was looking for and she did not disappoint. We started in September and by the middle of Oct. we found 10 homes to come down and look. We looked at all in one day and by the end of the day we found our home. Everything else was done by Robin all the way to the closing. I have been here in Fl. since Nov. and I still receive emails from Robin to make sure that everything is ok. I highly recommend Robin **.

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      TechPriceRefunds & PayoutsStaffRates

      Reviewed March 1, 2025

      I had a buyer that increased his offer by $15,000 and asked if I would pay their closing cost. The agent did not explain how this would affect me at closing. In fact the agent said nothing. I was asked to do repairs and I agreed and again the agent said nothing. Well at closing I got $15,000 less and add in the money I paid for repairs. The agent was not looking out for my best interest but was looking out for hers. The increased offer got her a higher commission. When I expressed how unhappy I was about what transpired, the agent Nicole ** said "well you signed the contract". Do not do business with this company.

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      Customer ServiceTechStaff

      Reviewed Feb. 22, 2025

      Coldwell Banker helped us tremendously. Cipriano **, our realtor, he helped us above and beyond. Cipriano, helped us in time record. He was available at all times, especially after we left the state, he helped us to get a contractor and helped us to comply with all of the buyers' requests. I could not imagine have done this without his help. Mr. ** helped us as if we were family! He was very considerate and kind, and he is NOT about the money, but about helping others! If you ever need a great realtor to go, he is the ONE TO CALL. Thank you so much for everything you did for us, we could not have done it without you Cipriano.

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      Staff

      Reviewed Nov. 19, 2024

      I've had Enough. I've never dealt with such a cold-hearted text-only Agent before. I believe it's time to cut string very shortly! If you're working me and all I can get is one-word texts and all I can is One-word texts it becomes Corny, Uncomfortable and just not what I'm planning on enduring.

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      Customer ServiceTechPunctuality & SpeedStaffTimeliness

      Reviewed Nov. 9, 2024

      If I could leave a 0 I would. We called the realtor on your sign and waited for a call back so I went on the Zillow site and clicked find a realtor. He got back to me in less than five minutes. So we set up a time so the next day she calls back and is really rude to my husband. Because she took her time returning our call. And we found someone else who wanted to help us. So I had to sign a contract to view this house which I did and the next day she pulled the listing, really ok, nice doing business with your company. I will make sure to never do that again!!!

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      CoverageSales & MarketingPunctuality & SpeedMaintenanceStaff

      Reviewed Oct. 9, 2024

      If you're looking for a Realtor who goes above and beyond, Kevin ** is your man. My neighbor recently had a heart attack. She learned her roof was installed improperly, causing a leak. I stepped in to help her to alleviate her stress. I found Kevin's name on Zillow. He assisted the original owner with the sale. The original owner had just had the roof replaced. Kevin jumped into action and contacted the original owner to find out who the roofer was. The roof is so new it was covered under warranty for workmanship. Without Kevin's assistance my neighbor would have had to take care of replacing the roof on her new home. Kevin didn't need to help. Thank you Kevin for your amazing work ethic and quick turn around. Kevin is awesome and will do all he can to make your home buying or selling experience top notch.

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      Punctuality & SpeedStaff

      Reviewed Oct. 3, 2024

      I was in Ocala two month ago with two friends looking around the city. I decided to check properties and I made an appointment with Yaritza **. I am so impress with her professionalism and ethics. She show me that day 5 properties and the fifth one was the one. She always go an extra mile to help me achieve the purchasing. For all the closing I have done in my life. I have right now 6 properties; Yaritza is the best Realtor that I have done business with. I definitely recommend her to all my friends. Yaritza is an big asset to Coldwell Realty. Thank you Laritza. You are the best!

      Judith **

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      Staff

      Reviewed Sept. 21, 2024

      We are so excited to move into our dream house. Kathy ** was an absolute joy to work with. She helped walk us through every step of our home buying process which is so appreciated being first time home buyers. She showed us many houses and found the one that best suited our needs. She was very knowledgeable and professional. Best realtor ever!!!!Thank you so much!!!

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      Customer ServiceStaffTimeliness

      Reviewed Aug. 28, 2024

      I bought a house in Yakima and the selling agent was Coldwell Banker. The day we closed this place was an absolute mess. The basement was full of dead and live bugs. I had to hire professional cleaners and junk removers just so we could move in. We reached out to Coldwell Bankers agents several times to help coordinate with the cleaning and removal of all of the junk with no response. I feel it is just as much the responsibility of the sellers agent to pitch in and help to have a house that is ready to move in. I am not sure if the rest of the agents work like this but I would recommend staying clear of this company.

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      Coldwell Banker Realtors Company Information

      Company Name:
      Coldwell Banker
      Website:
      www.coldwellbanker.com