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Century 21 Real Estate

Century 21 Real Estate

 3.9/5 (180 ratings)
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About Century 21 Real Estate

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Century 21 Real Estate Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
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Verified Reviewer
Original review: Sept. 4, 2021

I had the extreme displeasure of dealing with this company on my son's behalf in early 2020. Time is of no essence. It was a sellers market and the house pended quickly. My son had to re-locate for new job and left the state leaving his house in the hands of his agent, only with assurances by such that he would take steps to ensure required contract repairs were completed in time for scheduled closing- at my sons cost of course. Agent failed to take any action.With my son's permission, I contacted agent.He stated businesses in E.C.were busy and had an ETA for repair over a month out. What this agent failed to realize is that over a month out was way past the scheduled closing date and the agent was not concerned. I made 2 calls from my home to E.C., 8 hours away.End result: 2 appts.set within three days time BY E.C. businesses.This agent's word was no good on all accounts. I drove to E.C. Was there 3 days. Never saw this agent (he dropped off keys to husband at hotel-couldn't make our meeting the next morning for he had to attend the closing of his new house) or agent re-assigned to my son at my request. My identity was never confirmed nor a POA asked for, yet I was making decisions for their client. New agent was no better than the first.Too busy to meet me at anytime and couldn't speak in a voice that wasn't dripping in condescension. Before leaving E.C., after all contract stipulations were met, I had the keys. Agent was too busy to take possession and secure the house properly. I had no option but to leave lock box unattached to door inside screen door- leaving the house unsecured. Agent called shortly after I left, stating she was unable to unlock the house (but finally UN-busy enough to get to the house after all this time), for the keys didn't unlock the front door and back screen door was locked.This could have very easily been prevented had either of the agents been performing their duties as my son's agent. Agent then called my son and TOLD him he had to pay for a locksmith because his "mother" had locked her out. Again, at no time did either agent confirm who I was, ask for evidence of my power to make decisions on his behalf or make any attempt to meet with me. It was she, whom failed in her duties as my son's agent to take possession of the keys and secure the house. My son refused to pay for that locksmith. Soon after, Agent called my son again and threatened him that his "mother" had placed his contract in jeopardy, eluding that the house would not close as scheduled. This was uncalled for in such an overly stressful situation and I marvel at the audacity of this agent in making such a remark. What her intent was is still not clear as contract stipulations had been met and house was on target for closing date, due to no effort on these agents part. Both these agents made claims to be real estate agents; however, their actions or lack of belie that very claim. I attempted to contact the owner of this company while in E.C but to no avail. I spoke with his executive who said she would have him call me back-my call was never returned.I made several more attempts once home, all to no avail. I contacted Century 21 Corporate HQ's who passed the buck back to this company.I recently spoke, via email, to the broker of this company whom, besides being obviously amused at my dissatisfaction, stated that both agents were, "overwhelmed by my sense of urgency". I believe both agents were underwhelmed by the fact that when I left Eau Claire there were but a few days left in which the contract stipulations had to be met. I am assuming that little unimportant fact escaped both this broker and his agents. This company failed to provide real estate services in the best interest of their client. If you are looking for sub-standard real estate services in Wisconsin, then this is the company for you. Your search is over.

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Rated with 1 star
Verified Reviewer
Original review: July 15, 2021

I am elderly and on fixed income but this real estate company defrauded me of over $1000 using their "in-house" FRS Escrow Service my C21 FRS agent promoted. When I caught the fraud and asked them to correct the "errors" they fed me condescending lies. I am now forced to escalate this to California Department of Corporations.

Randy ** owner/broker uses wholly owned escrow and funding companies he created to control the entire transaction where fees and charges are two to three times higher than industry standard but in my case also shifted over $1000 in costs from the Buyers side to my (Seller's) side of the transaction in violation of the contract terms and refused to correct the fraud even after it was identified. Some of the clever tricks used to hide the fraud during escrow were to create a "rush" by letting the sales contract expire, using expired HOA documents, and never providing an estimated settlement accounting prior to close even after requesting it. This is unprofessional and shows a lack of integrity.

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    Rated with 1 star
    Verified Reviewer
    Original review: April 21, 2021

    In Australia, l had a very bad experience with 21 Century hills district. I put a Google review, but the principal at 21 century hills district threatened me to be sued if l don't put the google reviews and ratings, even three stars. Hey, Mr M! This is a democracy nation, if you wanna do the same thing again, go to North Korea. I have a freedom of speech and own words to express. Now l know why your business got 4.7 overall on google reviews.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: March 5, 2021

    I haven't used a real estate in some time. But, we did use them to move into this neighborhood. We were satisfied with the agents and the service. And we have friends who have used them more recently.

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    Rated with 1 star
    Verified Reviewer
    Original review: July 29, 2020

    I have been working with Beverly for some time now. She works in Calaveras County. Let me tell you first off you need a lot of patience with her. She will tell you that she will call you back and you will never never get a call back. When she does she will tell you that she will have an answer to your offer tomorrow. Tomorrow comes and nothing. It’s been a month and I haven’t received an answer, a denial nor a counter to my offer. My check is just in limbo. Please read all documents. I told her to submit an offer for a certain amount, shared closing fees and she put a different amount with the seller paying all closing fees. Of course they were not going to accept..

    I then went to speak to Darci in the same office. She is the agent representing the seller. She is so rude. Always telling me that I was wasting her time and the sellers. She would speak down to me like if I was a nobody. These women are in customer service jobs and that’s one of the main things they lack. Darci went as far as telling me that she has no time to entertain me anymore. I submitted an offer $5,000 under the asking price. How is that an offense. It’s not. That’s why there is such thing as counters. But to the date I have never received a counter or anything. Please do yourself a favor and DO NOT step foot in their office.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: July 27, 2020

    Tracy ** is the worst realtor you can find. She did not care about what my family and I were looking for. Anytime we had a question for her she would answer "I don't know". Tracy showed us houses that were completely trashed and not even close to what we wanted to look at. The whole time she seemed to only care about getting paid. She didn't even care if we got an inspection on the house saying that "people dont do that around here".

    My family and I were moving to SC from out of state and because we were on a time crunch. Tracy took advantage of that and was very unhelpful. We thought about getting a different realtor several times and didnt end up doing so because of how little time we had to move. We ended up having to buying a house that we hate and are disgusted by because she did not show us houses we wanted to see and only showed us houses that were falling apart. We cannot wait to get out of this house she sold us. Overall very dissatisfied.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 17, 2020

    Agent came to see me and my elderly father the other day to talk to us about selling our house. He spoke at us not to us. Demanded we do everything he told us. Was very intimidating. Texted me over and over agian. Over spoke. Would not let me speak. Upset me and my disabled father. Very bad experience. Never again. Horrible person! We wanted someone to work with us not against us!

    4 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: April 10, 2020

    As a buyer's agent Debbie ** is the worst. I came in contact with Ms. ** while I was a seller and she had a buyer. She lacks knowledge, acts unprofessional and does nothing to move a deal forward. This was the most frustrating experience I have ever had while trying to work with a buyer and I have bought and sold over 100 homes. Stay away from her!! In the end, she just kicks her commission to her buyer because she knows that she was useless. I have receipts.

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    Rated with 5 stars
    Verified Reviewer
    Original review: March 25, 2020

    I'm very pleased to recommend Henrietta ** as a professional Real Estate Broker. I've worked with Henrietta for the past five years. Not only has she been the key player for all of my home rentals, but she's also become a personal friend. Henrietta's skills and leadership qualities would make her an invaluable addition to helping any landlord with all of their rental needs. While Henrietta has found success at Century 21, she's always looking to maximize her skills as a leader in the real estate field. She's an excellent communicator and knows a tremendous number of people. She has used her friendly personality to develop a platform for finding suitable housing for a variety of perspective tenants. She always has her finger on the tenant needs’ and housing availability.

    Henrietta marries her speaking skills with a working knowledge of real estate marketing. She does her research to screen clients and is able to assure the landlord that prospective tenants will qualify to become reliable and safe tenants. In addition to her professional qualifications, Henrietta has personal qualities that make her well-suited to leadership. She's naturally fallen into the role of "point person" that I go to with all of my questions. She's not afraid to suggests new directions to explore. Henrietta is a person with vision. On a personal note, Henrietta has become a dear friend over our years of working together to fill vacancies in my rental properties. Her integrity and friendly personality are just icing on the cake of her many other qualifications. Henrietta has my highest recommendation for fulfilling any, and all of your real estate needs.

    Joanne

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    Rated with 1 star
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    Verified Reviewer
    Original review: Jan. 23, 2020

    I had a bad experience yesterday when I was going to look houses to rent Las Vegas. Since when I met the Agent ** at first time. After look first house, she had not gave to me as customer service a nice met. She refuse to show me house that we had made an appointment on the next weekend and said she is busy closing a house to other customer. After that I make other appointment with her to next weekend to show me other house to rent. Before she text me asking me if I'm not interest to buy house, I said that I'm not qualified to buy now so I need rent. After that she make an appointment with me on Tuesday 01/21/2020 at 2pm. I text her, "I'm going be late 15' / 2:15pm." She said. "It ok. No worry."

    When I arrived at house 20' late at 2:20 pm ( o it was 5' later ), she came to me screaming to me, saying that her time is money and I can't be late 30' and she can't show me the house anymore, and she was so rude, screaming and treat me like a **. My husband heard inside the car and asked me to me to come inside the car and leave, because we don't need that treatment from her.

    After that I tried to call to the office that she worked and nobody contact me back. I started to cry because no one in USA never ever treated me that way and I had not did nothing wrong. I'm so sweet person and always I treat ** very good. I had all text and everything printed to show to her manager and make sure she's is not doing this to anyone. After she met me, she was pay attention on my accent and she was asking me about my nationality. I said, "Driving. Can't reply. I'm Asian, Brazilian and I'm American, and I can't by house only rent right now."

    After that her treatment change a lot with me, until our last meeting yesterday at house. I felt so discriminated from her because I'm not qualify to buy house and I'm asian with accents and Brazilian, she treat me as a ** or worse. I'm still recovery from her insults and to make wait my time all day yesterday. I want complain against her with all places that I can file and I have all prove of everything happened with me. ** treat me isulting me because I want rent a house, I can't buy, so prefer she refuse to be my real estate instead treat that way. I swear all my information are true. Century 21 - 8350 Durango Dr / Las Vegas - NV.

    3 people found this review helpful
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    Century 21 Real Estate Company Information

    Company Name:
    Century 21
    Website:
    www.century21.com