Century 21 Real Estate

On September 15, 2022 at the end of the leasing period, I turned in the keys of the apartment I had been renting for 3 years in ** Pompano Beach, FL, to the landlord's realtor, Mrs ** with Tenace/Century 21. She confirmed everything was in perfect condition and made a video of the property and sent it to the landlord. His name is DIEGO **. Mr ** has not returned my deposit and it has now been 6 months. He has not responded to my requests for my deposit. I understand he lives in Argentina according to his realtor. Neither the Broker, Robert ** nor the landlord’s realtor, Mrs **, assume any responsibility for the above nor agree to help me or intercede on my behalf. As I understand it, Tenace/Century 21 still represents Mr ** in spite of his being in contempt of Florida Law regarding owners and tenants. Please feel free to share this post as all of the above is true.

They are scammers. They will commission at 6% and do the bare minimum. When buying, they will make you do all the work house hunting, Rarely contact you, and if they do, only to show you the most expensive houses in your budget or ** houses that manipulate you. They will try to push you to buy the most expensive house and act like it’s in your best interest.

Todd was recommended by a woman at my new job. He initially came across very friendly. However, he crossed several boundaries. He shared personal information regarding my family, our finances, offers, etc. to the woman I worked with. She then shared this information with others at work. This was a new job and made things very uncomfortable for me. He made several rude comments. For instance, when I was discussing with my husband our budget for purchasing a home, I said I'd like to put in new kitchen counters right away. Todd put me down for being shallow and said, "Don't be that way." We put in 3 different offers with him. Solid offers, $15,000 - $20,000 over asking, conventional loan, etc.

I called Dennis in the Sparrow Bush NY location and asked about a home and he laughed. He stated it's probably sold ask the right questions whatever that meant. Obviously he is not interested in selling homes. Maybe this office is a front for some kind of other business but definitely not sales of homes, that's my opinion only.

Fernando represented the home we made an offer on as the seller and the realtor. He guaranteed it would appraise. It did not. Way under in fact, he tried he said to work with us and eventually we had to cancel because we could not come up with the gap due to the low appraisal which was guaranteed wouldn't happen. Just unprofessional and so far worst realtor we have dealt with. The market is crazy but also some responsibility is for the realtor especially when they are the seller. Good luck to everyone else and hope you get a home.

I had the extreme displeasure of dealing with this company on my son's behalf in early 2020. Time is of no essence. It was a sellers market and the house pended quickly. My son had to re-locate for new job and left the state leaving his house in the hands of his agent, only with assurances by such that he would take steps to ensure required contract repairs were completed in time for scheduled closing- at my sons cost of course. Agent failed to take any action.With my son's permission, I contacted agent.He stated businesses in E.C.were busy and had an ETA for repair over a month out. What this agent failed to realize is that over a month out was way past the scheduled closing date and the agent was not concerned. I made 2 calls from my home to E.C., 8 hours away.End result: 2 appts.set within three days time BY E.C. businesses.This agent's word was no good on all accounts. I drove to E.C. Was there 3 days. Never saw this agent (he dropped off keys to husband at hotel-couldn't make our meeting the next morning for he had to attend the closing of his new house) or agent re-assigned to my son at my request. My identity was never confirmed nor a POA asked for, yet I was making decisions for their client. New agent was no better than the first.Too busy to meet me at anytime and couldn't speak in a voice that wasn't dripping in condescension. Before leaving E.C., after all contract stipulations were met, I had the keys. Agent was too busy to take possession and secure the house properly. I had no option but to leave lock box unattached to door inside screen door- leaving the house unsecured. Agent called shortly after I left, stating she was unable to unlock the house (but finally UN-busy enough to get to the house after all this time), for the keys didn't unlock the front door and back screen door was locked.This could have very easily been prevented had either of the agents been performing their duties as my son's agent. Agent then called my son and TOLD him he had to pay for a locksmith because his "mother" had locked her out. Again, at no time did either agent confirm who I was, ask for evidence of my power to make decisions on his behalf or make any attempt to meet with me. It was she, whom failed in her duties as my son's agent to take possession of the keys and secure the house. My son refused to pay for that locksmith. Soon after, Agent called my son again and threatened him that his "mother" had placed his contract in jeopardy, eluding that the house would not close as scheduled. This was uncalled for in such an overly stressful situation and I marvel at the audacity of this agent in making such a remark. What her intent was is still not clear as contract stipulations had been met and house was on target for closing date, due to no effort on these agents part. Both these agents made claims to be real estate agents; however, their actions or lack of belie that very claim. I attempted to contact the owner of this company while in E.C but to no avail. I spoke with his executive who said she would have him call me back-my call was never returned.I made several more attempts once home, all to no avail. I contacted Century 21 Corporate HQ's who passed the buck back to this company.I recently spoke, via email, to the broker of this company whom, besides being obviously amused at my dissatisfaction, stated that both agents were, "overwhelmed by my sense of urgency". I believe both agents were underwhelmed by the fact that when I left Eau Claire there were but a few days left in which the contract stipulations had to be met. I am assuming that little unimportant fact escaped both this broker and his agents. This company failed to provide real estate services in the best interest of their client. If you are looking for sub-standard real estate services in Wisconsin, then this is the company for you. Your search is over.

I am elderly and on fixed income but this real estate company defrauded me of over $1000 using their "in-house" FRS Escrow Service my C21 FRS agent promoted. When I caught the fraud and asked them to correct the "errors" they fed me condescending lies. I am now forced to escalate this to California Department of Corporations.

In Australia, l had a very bad experience with 21 Century hills district. I put a Google review, but the principal at 21 century hills district threatened me to be sued if l don't put the google reviews and ratings, even three stars. Hey, Mr M! This is a democracy nation, if you wanna do the same thing again, go to North Korea. I have a freedom of speech and own words to express. Now l know why your business got 4.7 overall on google reviews.

I haven't used a real estate in some time. But, we did use them to move into this neighborhood. We were satisfied with the agents and the service. And we have friends who have used them more recently.

I have been working with Beverly for some time now. She works in Calaveras County. Let me tell you first off you need a lot of patience with her. She will tell you that she will call you back and you will never never get a call back. When she does she will tell you that she will have an answer to your offer tomorrow. Tomorrow comes and nothing. It’s been a month and I haven’t received an answer, a denial nor a counter to my offer. My check is just in limbo. Please read all documents. I told her to submit an offer for a certain amount, shared closing fees and she put a different amount with the seller paying all closing fees. Of course they were not going to accept..