eXp Realty Reviews
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About eXp Realty
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Founded in 2009, eXp Realty bills itself as one of the fastest-growing real estate brokerages and has operations in more than 20 countries. It offers services for homebuyers, home sellers and real estate agents. As a buyer or seller, you can use eXp Realty to search for properties, connect with an agent and get a free home value estimate.
- Easy searches for homes and agents
- Free home value estimate
- Cash offers without staging or showing
- No local offices
What is eXp Realty?
eXp Realty is a virtual real estate brokerage with a global footprint. It offers services tailored to both homebuyers and sellers, as well as for commercial investors. Buyers can use online search tools to find homes and look for an agent who provides market analysis, local expertise, tours of homes and advocacy during negotiations. eXp Realty offers sellers free home valuation estimates and access to ExpressOffers, which gives you cash for your home without staging or showings.
eXp World Holdings was started in 2009 and is based in Bellingham, Washington.
How does eXp Realty work?
eXp Realty is an online real estate brokerage. Whether you’re buying or selling a home, you can use its website to search for an agent in your area.
Homebuyers can use eXp Realty’s search tool to search for homes by city or ZIP code and filter by price, number of bedrooms, number of bathrooms and other factors. An eXp agent provides advice and insight into the local housing market and guides you through the homebuying process, from setting up tours to negotiating offers.
eXp agents help home sellers put homes on the market, get the best offer and navigate the closing process. Agents use a cloud-based platform with resources to maximize your home’s exposure and price. A notable feature of eXp Realty is ExpressOffers, which gives you access to cash offers from institutional buyers without the need to stage or show a home — and with no obligation to accept. You can also get a free home valuation estimate to find out how much your home is worth.
eXp Realty fees
eXp Realty doesn’t list any fees for its services to buyers or sellers. There's no fee to use the site to search for homes or agents. eXp Realty doesn’t charge for a home valuation estimate. If you're selling your home and are interested in the ExpressOffers program, which gives you quick cash offers from institutional buyers, there's no charge to request and receive proposals.
eXp Realty states that its agents keep 80% to 100% of commissions; speak with your agent about the commission they charge for their services.
eXp Realty FAQ
How many agents does eXp realty have?
eXp Realty has over 83,000 agents worldwide, according to the company. Nearly 73,000 are in the U.S.
Who owns eXp Realty?
eXp World Holdings is the parent company of eXp Realty, as well as several other businesses, including Virbela and Success Enterprises.
Where is eXp Realty available?
eXp Realty is available in 21 countries, including the U.S., Canada, Mexico, Brazil, France, Germany, the United Kingdom, Israel, South Africa, India and Australia.
When did EXP Realty start?
eXp Realty was founded in 2009 by Glenn Sanford, who is the current chairman and CEO of eXp World Holdings.
Is eXp Realty legit?
eXp Realty is a legitimate real estate brokerage with tens of thousands of agents across the U.S. Its digital platform is designed to make the buying and selling process “frictionless,” “empowering” and “stress-free,” according to the company. You might consider searching for an eXp agent if you don’t mind starting the buying or selling process online. Just make sure to talk to the agent about your real estate goals so you know they’re a good match, and ask what fees you can expect from eXp.
eXp Realty Reviews
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- 4,838,538 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Feb. 11, 2026
Horrible experience of agents telling me that properties I was interested in had accepted offers, but they did not. No cooperation, refused to answer questions and even refused to tour the properties. I would not recommend this MLM scheme to anyone.
Reviewed Feb. 10, 2026
BEWARE! We have been dealing with one of your agents from the Somerville office. Her name is Lauren ** Lauren. She has manipulated and lied to us through out the entire process and does not deserve to hold a real estate license in the state of New Jersey. I’ve heard this from many real estate agents throughout the area that she has a reputation for lying and cheating. I was in attorney’s review in a home that Lauren was selling and she found another buyer (which is totally legal) and she was going to be the dual agent also but what wasn't legal and I have it all in writing from her is that Lauren is a master manipulator the situation by telling me if I went up 30,000 the house would be mine and no other offers would be taken. Well, that was not true. She lied and only did that to create a fake bidding war.
She drove the price up 115 k so she can collect more commission on both sides. She doesn’t care about her buyers or sellers and their well-being. She’s only worried about how much money she can make. Please beware. She has a lawsuit coming her way. This is very unethical.
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Reviewed Jan. 21, 2026
Ms. ** and Mr. ** here in Anniston, AL, were SO gracious to assist us in the RAPID sell of our home AND the purchase of our new place, allowing us to downsize, as needed! I would HIGHLY recommend their service! Thank you so much eXp Realty!
Reviewed Jan. 20, 2026
My experience was with an agent in Lynchburg/Forest, Va. Her name is Eman **. My clients looked at a property she has listed. A couple days after the showing, I reached out to her by email with questions concerning a potential offer. She did not respond to that email nor the many calls, texts that followed. Very unprofessional. In my opinion she is doing an extremely poor job of representing her client’s interest. In addition, this experience makes me less inclined to work with any EXP Realtor!!
Reviewed Jan. 1, 2026
I would not recommend Gene Hastings, eXP Realty in Scottsdale, AZ based on my experience. Selling our home was handled adequately, but nothing stood out. When purchasing our next home, there was little to no effort to negotiate on our behalf, which in hindsight felt more focused on closing quickly than advocating for us.
After the purchase, the home required a full remodel. Gene introduced us to a contractor and offered to project-manage the remodel for an additional fee, promising regular oversight and coordination. We paid him in full, but that oversight did not happen. He rarely showed up, did not manage the contractor, and only became involved when I contacted him upset about delays or rework. The remodel was completed in October 2025, six months behind schedule. When I requested a refund for services not provided, he refused. This was an expensive and frustrating experience, and I would not use him again.
Reviewed Nov. 25, 2025
My experience with eXp Realty and agent Peter ** was extremely disappointing and unprofessional from start to finish. After signing a buyer–broker agreement in good faith, Peter made a major error during a showing that caused us to skip the unit we were actually most interested in. When I questioned the pricing he quoted, he dismissed it and didn’t even double-check the listing. We later discovered he was completely wrong — something that cost us time, energy, and the opportunity to see a unit we cared about.
When my partner and I decided not to move forward with him, the situation became even more concerning. Instead of respecting our decision, he refused to release us from the agreement, despite multiple polite attempts to resolve it. What shocked me most was that he then sent me a “cancellation form” demanding $500 in made-up fees — an hourly rate and number of hours that were never discussed, disclosed, or included in the contract we signed. In other words, he attempted to charge an unauthorized fee in order to release us. No legitimate agreement contained this requirement.
When I contacted the broker team for help, they declined to intervene and repeatedly pushed me back to the agent, even after I explained he was refusing to terminate the agreement. They repeatedly stated their agents are 'independent contractors' and that the broker is not responsible for their agreements. I was left completely unsupported by the brokerage that is supposed to supervise its agents. I would not recommend eXp Realty or this agent based on the lack of professionalism, transparency, and basic client respect I encountered.
Reviewed Aug. 19, 2025
Kelsie ** was our agent and if you're looking for poor communication and poor selling/negotiation skills this is your agent. If you're looking for an agent that will sell your home, work for you and your best interest, you will look for another agent. We lost sales because of this unprofessional agent and more importantly; time. We made many upgrades to our home that merited a new photo shoot and there was never any interest on her part to have that done that in return would attract more buyers.
On the contrary, I had to present the idea of a new photo shoot and offer to comp her at closing. She lacks creativity and negotiation skills that's needed in this industry and in a tough real estate market. Her strategy is to price cut, price cut and price cut. She never follows up on what she says until having to reach back out and check-in with her. Very forgetful on previous discussions and important topics about the property. I recommend not working with Kelsie if you want a seamless transaction and the less possible stress for your family. We had signed our cancellation agreement and took her weeks to remove off the market stating it was an error in the system. This happened twice.
Reviewed June 4, 2025
These guys have been holding our payment for 10 days since closing. They paid their agents the commission but as the seller it's been days of incorrectly issued cheques and back and forth to get out payment. Frankly it's all about the close so no matter how great the experience was the lack of timely payment negates every other part of the experience. Stressful enough when you sell property you shouldn't have to chase the brokerage for the funds.
Reviewed May 24, 2025
We had to go through Colton ** with EXP since he was selling his own property. We wasted 4 months of our time trying to close on the home. As a realtor himself, we are very disappointed with his unprofessional behavior and lack of urgency to get things done. We ended up pulling the offer since he was not getting things done in a timely manner and not communicating. We will never use EXP in the future.
Reviewed Dec. 11, 2024
Home buying or selling can be the best thing in life although the most stressful thing you may ever do. I Highly recommend Al ** as your Agent! I cannot express my gratitude for his services enough in a single review. I was selling a home in Fort Lauderdale, Florida yet I live out of state. I needed an Agent who I could trust with my home in my absence. Al went above and beyond in every measure to ensure this trust.
Our communication was over the top FABULOUS! Al had my home "pending" at sale price in less than 3 days. We then ran into unforeseen buyer/seller obstacles that could bring you to tears. Al walked me through every single step with expert level knowledge! Leaving no stones unturned. I never had to doubt a single word or next step from him. Al pushed us through the obstacles exactly as promised, bringing comfort across the miles. By the end of my seller's journey, I can say Al is my trusted friend! I could not have done this without him. If you are buying or selling a home, there is no other agent. You need Al **!
eXp Realty Company Information
- Company Name:
- eXp Realty
- Website:
- exprealty.com