eXp Realty Reviews

I received an eXp Realty flyer in the mail from Jayson ** Realty that said "I can pay you: $363,800 for your property." Trouble is its worth 100,000 less than that. Then it says that".. we can have an offer in your hands potentially the same day." Well, I thought the $363,800 already WAS the offer. The flyer has that fake personal handwriting on it to look like someone took personal interest and wrote it out themselves. I'm not stupid. I realized that this carrot dangling tactic is as old as the hills in many sales related industries. I am sick and fed up with how deceitful society has become and we just all accept it. I don't accept it anymore. I'm not even going to call them.

Working with this realty company has been one of the most frustrating and unprofessional experiences I’ve dealt with. They failed to notify me for over a month and a half that a commission payment from my tenant had been rejected. Instead of communicating the issue promptly like any competent business should, they allowed the situation to sit unresolved while time passed and the balance grew more stressful to address.

If you are a seller or buyer, stay as far away from Michelle ** and eXp Realty as possible. What started as a "kind" professional relationship turned into a complete disaster the moment our home hit the market. Complete Negligence & Lack of Support: Once the ink was dry on the contract, Michelle vanished. She showed up for exactly one open house. For every other showing, she sent "replacement" agents who were completely unvetted and knew absolutely nothing about our home. On one occasion, I drove by my own property to find an eXp agent sitting inside doing nothing—no signs in the yard, no marketing, nothing. When I called Michelle to report this, she was on vacation and made it clear she was prioritizing other clients over our listing.

Jennifer ** failed to inform me buyer would not pay their 2% commission, at settlement she told me, "You forgot to sign a sheet". That was the sheet with the 6%. She lied to me on the phone as well. She told me it the day before, it was too late to change anything, yet the buyers had to resign everything because of other mistakes she had made. I asked her to correct her mistake she refused. I had an offer $10,000 higher than this one, she told me to take the cash deal, you get paid faster. That commission she would have had to split with another RE Agent 3/3, this sale she gets all 6%. This is about her disregarding eXp contract stating a 4/2% seller/buyer split and not informing me until I caught the 6% on the settlement sheet. The attachments below show my contract 4/2 split, buyers contract 3%, at the close of settlement she sent me the 6% commission sheet to sign, it has a different date on it

Horrible experience of agents telling me that properties I was interested in had accepted offers, but they did not. No cooperation, refused to answer questions and even refused to tour the properties. I would not recommend this MLM scheme to anyone.

BEWARE! We have been dealing with one of your agents from the Somerville office. Her name is Lauren ** Lauren. She has manipulated and lied to us through out the entire process and does not deserve to hold a real estate license in the state of New Jersey. I’ve heard this from many real estate agents throughout the area that she has a reputation for lying and cheating. I was in attorney’s review in a home that Lauren was selling and she found another buyer (which is totally legal) and she was going to be the dual agent also but what wasn't legal and I have it all in writing from her is that Lauren is a master manipulator the situation by telling me if I went up 30,000 the house would be mine and no other offers would be taken. Well, that was not true. She lied and only did that to create a fake bidding war.

Ms. ** and Mr. ** here in Anniston, AL, were SO gracious to assist us in the RAPID sell of our home AND the purchase of our new place, allowing us to downsize, as needed! I would HIGHLY recommend their service! Thank you so much eXp Realty!

My experience was with an agent in Lynchburg/Forest, Va. Her name is Eman **. My clients looked at a property she has listed. A couple days after the showing, I reached out to her by email with questions concerning a potential offer. She did not respond to that email nor the many calls, texts that followed. Very unprofessional. In my opinion she is doing an extremely poor job of representing her client’s interest. In addition, this experience makes me less inclined to work with any EXP Realtor!!

I would not recommend Gene Hastings, eXP Realty in Scottsdale, AZ based on my experience. Selling our home was handled adequately, but nothing stood out. When purchasing our next home, there was little to no effort to negotiate on our behalf, which in hindsight felt more focused on closing quickly than advocating for us.

My experience with eXp Realty and agent Peter ** was extremely disappointing and unprofessional from start to finish. After signing a buyer–broker agreement in good faith, Peter made a major error during a showing that caused us to skip the unit we were actually most interested in. When I questioned the pricing he quoted, he dismissed it and didn’t even double-check the listing. We later discovered he was completely wrong — something that cost us time, energy, and the opportunity to see a unit we cared about.