eXp Realty Reviews

I spoke with Ms. ** on a Friday, July 24, 2026, and advised that we have property for sale and are in the process of seeking a new realtor. I requested a preliminary meeting to gain initial thoughts as to what would be the recommended listing price if the property was listed as is as well as if minor improvements were made. I advised that although we are no longer under contract I was made aware that the property was still showing as listed, something that I ensured would be rectified before hiring a new agent. A meeting was set for that Sunday, July 26, 2026, and then, things went awry. On Saturday, July 25, 2026, Ms. ** called and informed me that she contacted my previous agent and told her that I wanted her to sell my house to which, and as she described, my previous realtor was appalled. As she continued to speak it was clear she expected that I would be miffed by what she described as attitude from my previous realtor.

Stay away from Abigail **. She's a busy woman. You may only see the property when she says or at her open house. Get a buyers agent who is reputable. I expected a call in the evening. Told her only contact us after 6 pm, yet she calls in the middle of the work day. Times must be really good for realestate agents. Well, they won't be for long. On the call she says only on her planned oped house. God forbid she show it on a date and time convenient for the buyer. She lost a cash sale. RUN RUN RUN AWAY FROM HER.

The agents at eXp of greater Los Angeles agent Rosa and her Broker manager Carol are extremely rude and refuse to follow court orders on the sale of my community home. Oh they went ahead and sold my house without my knowledge of offer accepted and who knows if they turned the court documents over to escrow for me to get my court ordered split. Email after email after email and they don’t even have the respect to return an email much less a call other than to say they acknowledge there is a court order but will be moving forward with the sale only looking for an acceptance of my ex husband and that I should communicate with him for the offer amount.

Stay away from Mike **! He terminated our contract before I could get my funding approved & now he won’t release the $1500 I put into escrow for earnest money! Scammer!

I received an eXp Realty flyer in the mail from Jayson ** Realty that said "I can pay you: $363,800 for your property." Trouble is its worth 100,000 less than that. Then it says that".. we can have an offer in your hands potentially the same day." Well, I thought the $363,800 already WAS the offer. The flyer has that fake personal handwriting on it to look like someone took personal interest and wrote it out themselves. I'm not stupid. I realized that this carrot dangling tactic is as old as the hills in many sales related industries. I am sick and fed up with how deceitful society has become and we just all accept it. I don't accept it anymore. I'm not even going to call them.

Working with this realty company has been one of the most frustrating and unprofessional experiences I’ve dealt with. They failed to notify me for over a month and a half that a commission payment from my tenant had been rejected. Instead of communicating the issue promptly like any competent business should, they allowed the situation to sit unresolved while time passed and the balance grew more stressful to address.

If you are a seller or buyer, stay as far away from Michelle ** and eXp Realty as possible. What started as a "kind" professional relationship turned into a complete disaster the moment our home hit the market. Complete Negligence & Lack of Support: Once the ink was dry on the contract, Michelle vanished. She showed up for exactly one open house. For every other showing, she sent "replacement" agents who were completely unvetted and knew absolutely nothing about our home. On one occasion, I drove by my own property to find an eXp agent sitting inside doing nothing—no signs in the yard, no marketing, nothing. When I called Michelle to report this, she was on vacation and made it clear she was prioritizing other clients over our listing.

Jennifer ** failed to inform me buyer would not pay their 2% commission, at settlement she told me, "You forgot to sign a sheet". That was the sheet with the 6%. She lied to me on the phone as well. She told me it the day before, it was too late to change anything, yet the buyers had to resign everything because of other mistakes she had made. I asked her to correct her mistake she refused. I had an offer $10,000 higher than this one, she told me to take the cash deal, you get paid faster. That commission she would have had to split with another RE Agent 3/3, this sale she gets all 6%. This is about her disregarding eXp contract stating a 4/2% seller/buyer split and not informing me until I caught the 6% on the settlement sheet. The attachments below show my contract 4/2 split, buyers contract 3%, at the close of settlement she sent me the 6% commission sheet to sign, it has a different date on it

Horrible experience of agents telling me that properties I was interested in had accepted offers, but they did not. No cooperation, refused to answer questions and even refused to tour the properties. I would not recommend this MLM scheme to anyone.

BEWARE! We have been dealing with one of your agents from the Somerville office. Her name is Lauren ** Lauren. She has manipulated and lied to us through out the entire process and does not deserve to hold a real estate license in the state of New Jersey. I’ve heard this from many real estate agents throughout the area that she has a reputation for lying and cheating. I was in attorney’s review in a home that Lauren was selling and she found another buyer (which is totally legal) and she was going to be the dual agent also but what wasn't legal and I have it all in writing from her is that Lauren is a master manipulator the situation by telling me if I went up 30,000 the house would be mine and no other offers would be taken. Well, that was not true. She lied and only did that to create a fake bidding war.

Ms. ** and Mr. ** here in Anniston, AL, were SO gracious to assist us in the RAPID sell of our home AND the purchase of our new place, allowing us to downsize, as needed! I would HIGHLY recommend their service! Thank you so much eXp Realty!

My experience was with an agent in Lynchburg/Forest, Va. Her name is Eman **. My clients looked at a property she has listed. A couple days after the showing, I reached out to her by email with questions concerning a potential offer. She did not respond to that email nor the many calls, texts that followed. Very unprofessional. In my opinion she is doing an extremely poor job of representing her client’s interest. In addition, this experience makes me less inclined to work with any EXP Realtor!!

I would not recommend Gene Hastings, eXP Realty in Scottsdale, AZ based on my experience. Selling our home was handled adequately, but nothing stood out. When purchasing our next home, there was little to no effort to negotiate on our behalf, which in hindsight felt more focused on closing quickly than advocating for us.

My experience with eXp Realty and agent Peter ** was extremely disappointing and unprofessional from start to finish. After signing a buyer–broker agreement in good faith, Peter made a major error during a showing that caused us to skip the unit we were actually most interested in. When I questioned the pricing he quoted, he dismissed it and didn’t even double-check the listing. We later discovered he was completely wrong — something that cost us time, energy, and the opportunity to see a unit we cared about.

Kelsie ** was our agent and if you're looking for poor communication and poor selling/negotiation skills this is your agent. If you're looking for an agent that will sell your home, work for you and your best interest, you will look for another agent. We lost sales because of this unprofessional agent and more importantly; time. We made many upgrades to our home that merited a new photo shoot and there was never any interest on her part to have that done that in return would attract more buyers.

These guys have been holding our payment for 10 days since closing. They paid their agents the commission but as the seller it's been days of incorrectly issued cheques and back and forth to get out payment. Frankly it's all about the close so no matter how great the experience was the lack of timely payment negates every other part of the experience. Stressful enough when you sell property you shouldn't have to chase the brokerage for the funds.

We had to go through Colton ** with EXP since he was selling his own property. We wasted 4 months of our time trying to close on the home. As a realtor himself, we are very disappointed with his unprofessional behavior and lack of urgency to get things done. We ended up pulling the offer since he was not getting things done in a timely manner and not communicating. We will never use EXP in the future.

Home buying or selling can be the best thing in life although the most stressful thing you may ever do. I Highly recommend Al ** as your Agent! I cannot express my gratitude for his services enough in a single review. I was selling a home in Fort Lauderdale, Florida yet I live out of state. I needed an Agent who I could trust with my home in my absence. Al went above and beyond in every measure to ensure this trust.

Michele ** is an exceptional realtor who made our home-buying experience truly remarkable. From start to finish, she was patient, and professional, and always had our best interests at heart. Even when we felt like giving up after a long search, Michele never wavered. She remained positive and determined, and her persistence led us to our perfect home. I highly recommend Michelle to anyone looking for a realtor who goes above and beyond. She will help you find the perfect house and make sure the journey there is as easy as possible. Thank you, Michelle!

My interaction and association with eXp Realty and its agents was not very different from my others. Chanelle ** was the agent and she is as pushy as it can be. Not ready to listen to my requirements or opinion. Read the contracts carefully before signing with her. She will hold you from the b**ls without your consent if you are not careful. Also, the management is equally bad. I spoke to the management office and they have no regard for you as a client but consider you as a "stranger" in their language. All the best dealing with these people. Worst experience ever. Go to any other realty firm in GTA and have wonderful experience.

My experience with Jordan ** at eXp was extremely disappointing and frustrating. From the start, his arrogance was evident, making it nearly impossible to have a constructive conversation. He comes across as someone who believes he knows everything about any topic, yet it quickly becomes clear that his understanding of real estate and business is severely lacking. On top of that, his attitude is downright unpleasant — he's dismissive, hard to understand, and doesn't seem to care about anyone's input but his own.

I was searching for a modest house and Michelle was recommended by the lender. Upon initial contact, I immediately knew I needed her as my agent. I was quickly informed on how to approach potential houses and reminded of the basic rule sets that I was unfamiliar and quickly made familiar. Throughout the purchasing process, Michelle provided crucial tactical advice on construction of the offer and establishing contingencies. She provided options for favorable review.

I would not use the company again! Have bought and sold houses over the years and first experience with EXP. This particular office has a lot of shady undercurrents. Lots of people are related and/or selling places within the office. We were under time constraints and a limited budget which the showing realtor told his family member who was the selling realtor. We were kind of coerced into not doing an inspection because they told us it would take weeks to get someone out to this rural area.

Not given enough time to read the signing real estate listing contract, pressured to sign and then ignored my questions for hours and days. Avoid at all cost. Not cooperating, just terrible experience so far, lots of stress.

The realtor failed to get my sqft footage correct which devalued my home $35k and listed it as a 3 bedroom when its a 4 bed room not sure how much that devalued it. Even after this was brought up consistently asked for price reductions. He promised me several Open houses and door to door knocks with flyers. None of that happened. 1 open house that he closed after 2 hours and he was not even present. No communication skills and very hard to reach.

Kris ** and eXp Reality treated me questionably, potentially costing their clients 15k. On July 11, 2023, I put in an offer on a house she listed. She refused to accept the offer until the sellers and she could meet me at the property, and she didn't want to update this listing to indicate it was under contract if my offer was accepted. Not wanting to accept those terms, I instructed my agent to get her to accept, reject, or counter my valid offer. Not satisfied with my response, she began to harass my lender.

Worked for them for 6 months, what a terrible organization. 1 DB for 2200 agents in Washington. Terrible service and when I decided to leave, they lied, tried to steal from me and even accused me of doing an illegal act. I obviously proved them wrong because all documents were in transaction desk, which I had to prove my innocence. Everything was date, timed and stamped showing all documents. They have been utterly terrible. They called my new DB and told them I committed fraud. They reached out to my new office manager and told them how horrible I was, none of them have ever met me. They run a crappy organization and no one knows much of anything. They do not give any help whatsoever, yes you pay less, but you get what you pay for crap. They said all the technology was up to date, it is not. You have to pay for your own CMA builders. NOT WORTH YOUR TIME! Find a better place.

eXp Realty, Veterans United were FANTASTIC. They made the house buying process so easy! They kept in communication with us the whole step of the way. Answered any question we had. We closed early. Eric, Denise and Levi made our buying experience amazing! Thank you so very much.

Issue has been resolved.