Compass Real Estate Reviews

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About Compass Real Estate

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Compass is a real estate company with a network of offices across the United States. It launched in 2012 and operates in 67 different markets. Compass has more than 300 offices and 25,000 agents nationwide. In its efforts to help customers buy and sell homes, the company is developing a real estate platform to bring the industry up to speed in this advanced digital era.

Pros
  • Office locations in many states
  • Concierge program
  • Digital platform
Cons
  • Not available in all states

What is Compass?

Compass is a real estate company that also considers itself a tech innovator. The company is building a modern platform for real estate professionals and their customers to simplify the homebuying and selling process. With offices in 67 key markets across the United States, Compass works with both buyers and sellers. It is a full-service company headquartered in New York City and founded in 2012.

How does Compass work?

Compass works with both buyers and sellers in the real estate space. The company’s buyer’s agents assist customers looking to purchase a property. In this capacity agents do everything from sharing relevant listings to guiding customers through the buying process from start to finish.

Its listing agents represent customers who are the sellers in a real estate transaction. One notable feature of Compass is its Concierge program, which provides interest-free money upfront for services that can improve the value of your home. These may include the following:

  • Staging
  • Deep cleaning
  • Landscaping
  • Interior and exterior painting
  • Roof repair
  • Pest control
  • Interior improvements

You can work with your Compass agent to figure out which services would increase your home value most and budget for the work. You then pay Compass back once your home sells, your end your listing agreement or 12 months pass.

Compass pricing

Compass agents’ commissions vary depending on the region in which they work. The company doesn’t display commission rates on its website. If you are interested in working with a Compass agent, contact an office to learn about the rates. It’s also helpful to keep in mind commission is negotiable. This is because there aren’t federal or state laws in place surrounding these rates.

Compass FAQ

Who owns Compass?

Compass is a publicly traded company with shares traded on the New York Stock Exchange. Robert Reffkin is the founder, chairman and CEO.

Why do agents go to Compass?

Agents like Compass because of the company’s interest in advancing technological tools for the real estate industry. The goal is to simplify the transaction process for both professionals and their customers.

Is Compass Realty in trouble?

In June 2022, Compass announced it would be reducing its workforce by 10%, attributing the cut to slowing economic growth, according to CNBC.

Is Compass a good company?

Compass has a large network of agents across the U.S., along with a leading-edge technology platform, and its Concierge service, which aids sellers in making home improvements, can be very appealing to customers. If you live in one of the states where Compass operates, it’s a good idea to reach out and learn more information about how it can help you purchase or sell a home.

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Compass Real Estate Reviews

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    Page 1 Reviews 0 - 5
    Customer ServiceStaffLoan Process

    Reviewed Oct. 22, 2025

    Good afternoon! I want Compass Real Estate to know about an outstanding agent you have in Molly **. My significant other and I just bought a home from her in Overland Park KS and Molly went above and beyond her job responsibilities to make sure things went according to plan and the process was smooth. On her end, I know it was rather bumpy dealing with the seller/agent but Molly made sure that we were kept out of the disaster that they created. When the seller left truck fulls of junk behind at the property, Molly took it all upon herself and cleaned everything out so we are able to move into a place and not deal with the junk that the old owner left behind. What she did for us was customer service at its very finest. If there is an agent of the year, Molly should definitely be recognized as the winner. Thank you!! Jennifer

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    Staff

    Reviewed Oct. 7, 2025

    I had the pleasure of working with Irina and Greta from California. Built a strong relationship and trust. These women were awesome, very professional, knew their product. My house sold in 13 days for well over asking. I would definitely recommend them and would use them again, if I’m crazier enough to ever move again.

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      Staff

      Reviewed Sept. 11, 2025

      It’s always a pleasure speaking with Ben. He is consistently professional and brings valuable insight into the South Sound real estate market. I highly recommend him to anyone seeking expert guidance. Excited to continue building our partnership as their Property Management provider!

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      StaffProcess

      Reviewed March 8, 2025

      We had the pleasure of working with Richard ** as our realtor with Compass. As first time home buyers, the process was a bit daunting but we were so happy in the end! He was very responsive, communicative and thorough when answering our many questions. He always kept our best interests in mind, was never too pushy and helped to ease the somewhat painful process of buying a home by making it seamless. He is just an overall wonderful, pleasant and down to earth person. Would certainly recommend him and work with him in the future! Thanks again Rick!!

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      Punctuality & SpeedStaff

      Reviewed Dec. 18, 2024

      If you are looking for the best real estate agent, look no further than Avi ** at Compass. I’ve had the pleasure of working with Avi multiple times, and he has consistently gone above and beyond in every way imaginable. Avi is truly dedicated to his clients. He took the time to show me countless apartments, always steering me in the right direction and making sure I was completely comfortable with my decisions. His meticulous research and attention to detail were evident every step of the way. Not only did he show up on time for every appointment, but he also went the extra mile, even sending cars to pick me up when needed.

      Thanks to Avi, I was able to purchase my dream apartment and sell my previous one for the highest amount—above the comps in the building! His professionalism, expertise, and commitment to getting the best results are unmatched. I highly recommend Avi to anyone looking to buy or sell a home. He’s not just a real estate agent; he’s a partner who truly cares about making your experience seamless and successful.

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      Verified purchase
      Customer ServicePriceMaintenanceStaffHonesty & Transparency

      Reviewed Oct. 31, 2025

      Lisa ** was my agent with Compass Real Estate. She came to my home and we talk about the sale of my house. During this conversation we was agree in the sale price and time 3 months to keep the house on the market, she lied to me at the moment to sign the contract. She put my home in one year of sale contract. After 3 months I asked to remove my home from the market and she refuse to do it. I try too many times after that. She send to me an email asking to pay the fees because I was broken the contract. I did not know that I was in 1 year contract. She make me pay $395 for Zelle after that. She send to me another email with the termination form to sign showing zero dollars on the form. I respond her asking please send to me the right form with the correct amount to sign, she never respond.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaff

      Reviewed Oct. 22, 2025

      Horrible experience, paid for a course through Groupon and could not get an email response. This a scam. Don't do it. I've sent several emails and have not receive a response, even weeks later. Groupon should drop them ASAP.

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      Customer ServicePriceStaff

      Reviewed Sept. 15, 2025

      My experience with Compass Real Estate was terrible. The agent I worked with, James **, was unprofessional and dishonest throughout the process. Communication was poor, promises weren’t kept, and I felt misled more than once. For the high fees Compass charges, the service was unacceptable. I would not recommend them.

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      Staff

      Reviewed Sept. 14, 2025

      What a terrible human being. Promoting hate and violence. You should be ashamed of yourself. This will not be tolerated. Stay clear of this business. What you say has consequences and you will learn the hard way this time.

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      Reviewed July 8, 2025

      Ryan ** is a smooth talker that conned us into buying a house with no inspection. Kept on telling we were under "no pressure" but if we didn't agree that day, it would be "gone" by tomorrow. What a mistake! House was full of water damage and termites and that was just the garage. Already ran through half our budget and haven't really done any improvements on the house. Still fixing problems in order to move forward on fixing up the house. Owner's son lived next door and was totally oblivious to any of the house issues even though he lived right next door. If you are considering buying a house from Compass, save your money or insist on an inspection. Tried to back out of the deal before we closed and was told that Compass would keep our deposit and if we wanted to back out of the deal we'd need to go to court and Compass would not be involved and we would need to sue the owner. What a nightmare! Buyer Beware of Ryan **!

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      Compass Real Estate Company Information

      Company Name:
      Compass
      Website:
      www.compass.com