PropertyRecs.com Reviews

I was researching land and property titles to document and probate my uncle's will. I thought I was entering a governmental site and opted for the $1 option just to validate the property. The charge ended up being $36 for a yearly package. My first thought was that this was just another scam, but I was wrong. When I contacted the company they immediately cancel the yearly sub. The $36 still showed on my credit card so I contacted the company again. Within just minutes of my email, the refund showed up on my card. I will definitely use this company in the future. They are honest and dependable, which is a rarity these days.

I am very excited to write this review. I was amazed at how easy it was to cancel my subscription. I was just taking a chance, and Nicholas replied almost immediately and canceled it on the spot without asking me for an explanation or trying to convince me to stay or keep the service by lowering the cost. I am so glad that this process for hassle free and it canceled it on the spot.

I recently contacted PropertyRecs.com to request the cancellation of my account, and I have to say that I was extremely pleased with the level of service I received. I initially expected the cancellation process to be lengthy, complicated, and possibly require several steps before everything was finalized. To my surprise, my request was handled very quickly and efficiently. The entire experience was smooth, straightforward, and completely hassle-free. It is refreshing to receive this level of customer service, especially when contacting a company to cancel an account.

I appreciate this business very much. The information I received on my property was spot on and when I realized that I had signed myself up and paid for more than what I had thought, I went to their website and did a chat. I explained that I had mistakenly signed up and paid for more than what I actually wanted and they refunded my money and cancelled my subscription with no problem. It was easy. There were no questions, no transferring to the manager, it was simple and professional and I appreciate that so much!

On July 11, I purchased a single property record lookup and paid the one-time fee, thinking that was the end of it. Then today, July 15, I noticed a $31 charge for what turned out to be a monthly subscription. I contacted customer service through their online chat at 9:38 p.m. and was pleasantly surprised to be connected to a live person almost immediately. I explained what had happened and asked for a refund. The chat agent, Charles, was honest, courteous, and efficient. He processed the refund right away, told me to expect it within 3 to 5 days, and even provided a confirmation number. This kind of customer service is rare these days, and Charles deserves recognition for handling the situation so professionally. I only needed a one-time record lookup, but based on this experience, I would definitely recommend this company to organizations or agencies that need property record searches on a regular basis.

Agent was thorough and answered my questions promptly and accurately. Thank you.

Service was excellent. No hassles to get my requests sorted out.

Very helpful, swift, and easy. Happy with the results. Thanks.

Fast help in resolving an issue with my account. Peter got it all done in less than a minute.

Customer Service was quick and prompt to take care of my request. Most efficient.

Very good customer service! Got me whatever I needed no problem.

Very professional and explained everything and helped perfectly. Thank you for helping me.

Was able to cancel my account with no issue. The agent handled the issue/questions quickly.

Swift and great customer service. Follow up responses was immediate.

Great customer service, my issue was resolved immediately..

Very efficient and took care of my issue. Thank you.

Cancellation was quick and efficient. Professionally handled.

Excellent service, very responsive, knowledgeable, polite, and resolved my issue quickly.

I was able to get the info that I needed but there needs to be clarification of charges. I thought the initial charge was $1.00 plus $7.00 plus $9.00. Instead it was $36,00 plus $7.00 plus $9.00.

I was charged $9.95 for a service that was inactive. I spoke with someone online in Live Chat and they were able to refund my money and close my inactive account. I am very satisfied.

Due to a repair emergency at my property I accidentally signed up for an ongoing account when I was simply looking to verify the official square footage of my house. The representative who helped me cancel my account was professional and efficient. Thank you.

I requested a refund because I was charged a reoccurring fee but I only needed to use this service one time. The chat agent helped me cancel and request a refund. It was very simple and easy to do.

Excellent customer service. Very courteous and understanding.

I needed to print a report on my own personal property and then close my account. When I went in to do that, the page said my account was already closed. I wanted to be sure, so I clicked on Chat and got Anthony. He told me my account was still active. I asked if he could close it, and he did that right away. Thank you Anthony.

Nora was awesome. She was very helpful and quick to respond to my request to cancel and refunded me my two charges that were scheduled for the same day.

Ryan quickly helped me with my request, very professional. Thank you!

Super quick response and fixed my request immediately.. Love it.

Needed clarification on charges for additional reports I didn’t request.

Subscribed for the recurring payment every 2 weeks by mistake and only noticed a year later after 24 transactions $20 each. Went to their live chat and they closed my account and issued a full refund for all payments.

Great service. No non-sense and got the job done quickly. It was very appreciated!

I had an issue with a report fee and it was promptly taken care of. Very helpful and quick and easy. Thanks.

Site did exactly what I it needed to do. Was able to cancel very quickly when needed.

Sandra your support person was a great help. I appreciated the help.

Handled my problem immediately and credited my credit card within two days.

I got lots of information about my mom that is disabled. She wanted to know what is the owner of the house. My dad passed away on Aug 8th. Thank you.

Your team member was great, and very friendly and efficient.

I enjoyed the initial report I received. And then I had a great experience with the customer service rep, who immediately took care of my issue.

My issue was resolved easily and professionally! Great service!

I believe I was actually on the wrong site, I needed the property tax for the property not a full report, So I cancelled the account to stop additional info not needed. it was taken care of very quickly which was very good.

Was able to cancel the account quickly. She looked up the account and got to work on it quickly.