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Trulia

Trulia
Overall Satisfaction Rating 2.27/5
  • 5 stars
    6
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    5
  • 3 stars
    3
  • 2 stars
    7
  • 1 stars
    20
Based on 41 ratings

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    Trulia Reviews

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    Page 1 Reviews 0 - 10
    Rated with 2 stars
    Verified Reviewer
    Original review: June 15, 2020

    I have used Trulia a few times over the years to advertise properties for rent. After the property was rented, I found that the old photos of the interior are still posted on Trulia. I got requests from my tenants to remove the interior photos as they now live inside and don't want that to be still out in the public. It took Trulia about 5 days to respond to my first request, though asking "Since you submitted your original request five days ago, it’s likely that you’ve moved on or that you were able to self-resolve your issue. If you still need assistance, simply reply back to this email and we will be happy to help you." I had to reply and request again. This time, the photos were finally removed.

    I have another property still with 8 year old interior photos on Trulia, that I haven't got around to request removal of photos. And hope my long time tenants forgive me for the delay in acting on it. So, if you use Trulia to find rental units, please be prepared to have your interior published forever, unless you make your landlord or property managers do this extra work to remove them. Trulia, if you are reading this, please automatically delete old interior photos.

    Be the first one to find this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: May 15, 2020

    Trulia is interesting To a point. I have several searches, with specific parameters set. It still chooses to ignore these and give me information I do not want or require. In comparison, this problem never occurs with Zillow. Trulia needs to do some work.

    3 people found this review helpful

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      Rated with 2 stars
      profile pic of the author
      Verified Reviewer
      Original review: May 15, 2020

      The use of this site is extremely frustrating because it will tell me that there are a certain number of pictures of a house for sale and then it doesn't want to show me those pictures. I tried to scroll through them but it's like it wants to keep me on each photo for several seconds when I don't want to be there. Maybe the pictures are just slow in loading. I don't know what the problem is but I cannot use this website without going crazy. To be fair they notify me immediately when something new comes on the market but then I have to look it up on Zillow.

      3 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: May 13, 2020

      Trulia was a complete waste of money for me. Every house they had listed already had a pile of applications and I was asked if I wanted to get on the waiting list. Many properties are still listed even though they are rented. My experience was that this company was a scam. They make you pay 29.00 for a service that is flawed. For the 29 dollars you apply to as many houses as you for 30 days. I contacted over 15 and they all had a waiting list or were rented.

      5 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: April 14, 2020

      Trulia LIES about the property size and the amount of acreage on their homes by A LOT just to get you to look at the listing. I am talking putting 35.30 Acres on a listing that at most was .25!!! This is False Advertising! I have found multiple inaccuracies on their listings and this has caused a lot of time to be wasted looking at properties that actually DO NOT fit our criteria or within the parameters of the search filters that they have for you to choose from! Don't use this site, but if you must... Know that the information listed is unreliable, at best!

      7 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Feb. 19, 2020

      The Trulia website has false and inaccurate information concerning my home and property that is published publicly to their website https://www.trulia.com/. They will not remove it or correct nor do they allow the homeowner to claim their home and correct it like the other sites. All other real estates sites have accurate information except for Trulia!

      Susan

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 28, 2019

      I called Trulia seeking a professional realtor and was given the name of Spring ** in Ohio. Not only was she unprofessional but every time I asked to put an offer in and a settlement date of 45 days she kept saying it was too long. Not once did she take the information to seller to give them the decision. She also was rude and disrespectful when I said she is supposed to allow the seller to decide. Trulia should be referring experienced professional real estate agents to their customers and complaints should be reviewed before referring clients just to anyone.

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 26, 2019

      When I purchased my house two years ago the Trulia website was instrumental in helping me select the right house in the right neighborhood. Unfortunately, they have removed most of the useful tools which were helpful. Specifically, the commute heatmap allowed me to easily find a general location to start looking for a house. This is now gone. I will no longer be utilizing trulia or Zillow!

      10 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 13, 2019

      Trulia real estate company called me about purchasing my first, FHA home. They sent me to a lady they said was great named Vicky **. I later found out she was working with her husband as a team. They never told me they were working for both me, the buyer and also the seller and listing agent whom they never mentioned. They said it was a single man that owned the home when it was Sandbar Holding company LLC an investment company that purchased a foreclosure home a year before and hid all the problems. They purchased it for $106,000 and sold it to me for $176,500 a year later.

      A week after I moved in I hired my own inspector to find out there was wood rot, broken sir and heat that was suppose to be new and damaged water pipes under the house. I am a senior citizen and have been on SSI for a disability for over 12 years. They never told me who they represented and outright lied. Sold me a worthless piece of property that floods every time it sprinkles and back yard has all clay and no wood. 25 other illegal issues I was directly lied to about. They hid so many things from me. I never found out it was a foreclosure and flipped house and that they worked for other side. They got 3 to 4 commission fees in one closing.

      They broke the law that says my real estate agent must send me the title insurance, disclosure statement and appraisal three days before closing. They would never give me a copy before and at closing. There was so much fraud I reported them to the FBI. Tom and Vicky ** and Trulia, who recommended them are the worst company and agents. I and my lawyer that I retained said they were horrible and made errors worthy of losing their licenses. Such con artist and they have been in huge financial mess themselves. By far the worst experience I have ever had with any company. Trulia who referred them and the agents themselves lied the entire time breaking the law in several places.

      9 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 19, 2019

      In my opinion Trulia does more harm than good for some properties hoping to list. Trulia doesn't keep up with the times, they do not update the properties on their web page that have been greatly improved, therefore undermining real estate values for that property. A perfect example is **, in Cumming Georgia. This property has been completely revamped in every category to the tune of 50K+ yet Trulia has no clue.

      6 people found this review helpful
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      Trulia author review by ConsumerAffairs

      Trulia launched in 2005 and is operated by the Zillow Group. The company focuses on providing neighborhood information to house hunters and renters, but it also has features to help real estate professionals. Consumers can access Trulia online or by using the company’s iOS or Android app. The site lists both properties that are for sale and for rent.

      • Neighborhood information: Property listing pages tell interested homebuyers what restaurants, grocery stores, entertainment venues, shopping districts and parks are near the home. The website can also display local reviews of those establishments.

      • Crime data: Each property listing on Trulia shows information about crime reported in the neighborhood. Users can browse reports by date or view them on a map. Data comes from SpotCrime.com and CrimeReports.com.

      • Commute estimate: Individuals concerned with the time it will take them to get to work can use Trulia’s commute calculator. The calculator can show the estimated time for driving, walking or biking as well as public transportation options.

      • Request information: Interested buyers or renters can easily request information about a listed property from the listing page. Their contact information will be sent to one of Trulia’s partner real estate agents, who pay to be listed on the site. Consumers can use the same form to request financing information.

      • Trulia resource: Homebuyers and renters will all find the Trulia website helpful. The Trulia Community section allows users to ask and answer real estate related questions, and the company’s blog has informational and news articles about real estate.

      by ConsumerAffairs Research Team

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Trulia Company Information

      Company Name:
      Trulia
      Website:
      www.trulia.com