Trulia Reviews

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About Trulia

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Trulia provides real estate listings and neighborhood information, where users can access detailed property descriptions, market trends and community insights. The platform offers a variety of residential properties, including homes, apartments and condos for sale or rent.

Pros
  • User-friendly interface
  • Good visual content quality
  • Comprehensive property information
Cons
  • Inaccurate property listings
  • Poor customer service response
  • Frequent unsolicited communication

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Trulia Reviews

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    How do I know I can trust these reviews about Trulia?
    • 4,885,129 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Sales & MarketingPriceMaintenanceRatesTimeliness

    Reviewed April 21, 2026

    I was almost scammed by someone pretending to be a property owner who sent me to a home that was already sold but I did not learn of this until the next day. The excuse I was given for not being able to see the home after a 45 minute drive was that the access door was not working. The next home I was offered to see was 8 minutes away and I was able to see it and was quoted a different rental price than what was listed on the Invitation Homes website! This person hacked Invitation Homes which is why I believed him until things started not to make sense by the way he was trying to do business. Trulia and Zillow need to screen who they do business with! I am done with Trulia and Zillow! This person's name AKA was Donald ** and Carlos **! Stay far away from them, bad news!

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    Honesty & Transparency

    Reviewed Sept. 5, 2025

    ** Ave Prospect Park Trulia listing is not accurate. It’s not a quiet neighborhood and landlord doesn’t list he controls your thermostat. They are a family with 2 little girls. Very noisy. You can hear them. Poor ventilation in the apartment. Listing has carpeting but they been the same carpets for years. Trulia listings are not honest landlords.

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      StaffRates

      Reviewed June 10, 2025

      Don’t waste your time trying to find a home to rent or buy on this site. It seems no reputable agents work with Trulia because you will never hear back on requests to tour properties. Your requests simply disappear into the void. If you are actually interested in renting or buying a home, stay far away from Trulia.

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      StaffTransparencyHonesty & Transparency

      Reviewed May 21, 2025

      Very misleading process, I wasted days texting with someone that isn’t even the listing agent. Finally got her to advise that she just got the notification of an inquiry, so she contacted me and like magic she’s now the realtor or the second realtor for this house. No explanation of the program or any financial issues at closing. I now know not to use this site or anything affiliated with it, online searches can be misleading and dangerous, no trust here at all.

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      Reviewed April 14, 2025

      Trulia is not reliable at all, a lot of false information. When it comes to places that accept Section 8, Trulia just lists anything even though it clearly states it does not accept section 8. Don't be fooled by this site. Even the listings for non section 8 are often wrong. Stay away from Trulia‼️

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      StaffTransparency

      Reviewed Nov. 29, 2024

      I lost trust in Cortney as the real estate agent for selling my home in Nolensville. Initially, the relationship seemed promising, especially with her and her partner staging the house. However, her lack of transparency during the offer process raised concerns, as she made claims unsupported by evidence. After the closing, I discovered through her website that she had represented both the buyer and myself, a fact she never disclosed to me. While she successfully sold the home, it’s equally valid that she lost my respect.

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      Refunds & PayoutsMaintenanceStaff

      Reviewed June 7, 2024

      68 ROYAL ST. GEORGES WAY RANCHO MIRAGE IS A HORRIBLE RENTAL HOUSE. We rented this house for five months last winter. There were landscape people working in the yard for two weeks after we moved in. We could not sit outside for 3 months because of the odor from the pool and hot tub which had algae and rotten debris in them. We never were able to use the pool or the hot tub because the owner never got the boiler working for us. 24 dishes were chipped and no cushions on patio chairs. It took over 6 weeks for the owner to replace them.

      The furniture in this house is a disgrace. Torn cushions, legs off sofas, fabric coming off bottom of chairs, chair backs broken, all furniture is worn out. The owners had an employee come into the house when we were out and did not notify us. All the windows in the house were filthy. All the blinds have pinholes in them. The pots and pans had grease and dirt on them which we had to clean. The mattress in the 2nd master bedroom was stained (looked like a pee stain) and the owner did not change it out for a month even though there was a new mattress wrapped up in the garage. Most of the toilets did not work right. When I talked to their plumber, he said they were just old. We left for home on March 31, 2024. It is now June 7, 2024 and we still have not received our deposit back. This is a horrible house. Beware.

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      Customer ServiceLoan Process

      Reviewed Feb. 21, 2024

      The main menu page that directs the user seems clear enough to me. I explained to the consumer inquiry inbox that: I'd like to get a bridge loan that will take the place of a mortgage pre-qualification bank letter. The issue is this: when I see a home I may wish to buy, I must first put my condo on the market and get it sold before I can participate in an auction process or make an offer on a bank owned (REPO) property.

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      Customer ServiceOnline & AppStaff

      Reviewed Oct. 24, 2023

      I've been getting 100's of emails from landlords who say that Trulia has said I have asked to see rental properties in San Francisco. I have not...I'm a homeowner in SF and have never done anything with Trulia or its parent company Zillow. I don't know how to stop these emails and they are clogging up my inbox. There is no way to contact Trulia either by phone or email and nothing on their website is helpful. DO NOT GET INVOLVED WITH THEM FOR ANY REASON.

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      Refunds & Payouts

      Reviewed June 28, 2023

      Confirmed with the lady 10 minutes prior to seeing her to look at a place, I drove 30 min on my lunch hour and when I got there some creepy lady was there saying she was putting her deposit down. When the landlord got there she said, "Sorry. She is paying for it so it is hers." The landlord knew I was using my lunch and driving a distance to view this house and she was super shady having others there who I know for a fact did not meet their criteria.

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      Trulia author review by Jessica Kaplan

      Trulia launched in 2005 and is operated by the Zillow Group. The company focuses on providing neighborhood information to house hunters and renters, but it also has features to help real estate professionals. Consumers can access Trulia online or by using the company’s iOS or Android app. The site lists both properties that are for sale and for rent.

      • Neighborhood information: Property listing pages tell interested homebuyers what restaurants, grocery stores, entertainment venues, shopping districts and parks are near the home. The website can also display local reviews of those establishments.

      • Crime data: Each property listing on Trulia shows information about crime reported in the neighborhood. Users can browse reports by date or view them on a map. Data comes from SpotCrime.com and CrimeReports.com.

      • Commute estimate: Individuals concerned with the time it will take them to get to work can use Trulia’s commute calculator. The calculator can show the estimated time for driving, walking or biking as well as public transportation options.

      • Request information: Interested buyers or renters can easily request information about a listed property from the listing page. Their contact information will be sent to one of Trulia’s partner real estate agents, who pay to be listed on the site. Consumers can use the same form to request financing information.

      • Trulia resource: Homebuyers and renters will all find the Trulia website helpful. The Trulia Community section allows users to ask and answer real estate related questions, and the company’s blog has informational and news articles about real estate.

      by Jessica Kaplan Contributing Writer

      Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.

      Trulia Company Information

      Company Name:
      Trulia
      Website:
      www.trulia.com