
Trulia Reviews
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About Trulia
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Trulia provides real estate listings and neighborhood information, where users can access detailed property descriptions, market trends and community insights. The platform offers a variety of residential properties, including homes, apartments and condos for sale or rent.
Visit www.trulia.com- User-friendly interface
- Good visual content quality
- Comprehensive property information
- Inaccurate property listings
- Poor customer service response
- Frequent unsolicited communication
Trulia Reviews
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Reviewed April 21, 2026
I was almost scammed by someone pretending to be a property owner who sent me to a home that was already sold but I did not learn of this until the next day. The excuse I was given for not being able to see the home after a 45 minute drive was that the access door was not working. The next home I was offered to see was 8 minutes away and I was able to see it and was quoted a different rental price than what was listed on the Invitation Homes website! This person hacked Invitation Homes which is why I believed him until things started not to make sense by the way he was trying to do business. Trulia and Zillow need to screen who they do business with! I am done with Trulia and Zillow! This person's name AKA was Donald ** and Carlos **! Stay far away from them, bad news!
Reviewed Sept. 5, 2025
** Ave Prospect Park Trulia listing is not accurate. It’s not a quiet neighborhood and landlord doesn’t list he controls your thermostat. They are a family with 2 little girls. Very noisy. You can hear them. Poor ventilation in the apartment. Listing has carpeting but they been the same carpets for years. Trulia listings are not honest landlords.
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Reviewed June 10, 2025
Don’t waste your time trying to find a home to rent or buy on this site. It seems no reputable agents work with Trulia because you will never hear back on requests to tour properties. Your requests simply disappear into the void. If you are actually interested in renting or buying a home, stay far away from Trulia.

Reviewed May 21, 2025
Very misleading process, I wasted days texting with someone that isn’t even the listing agent. Finally got her to advise that she just got the notification of an inquiry, so she contacted me and like magic she’s now the realtor or the second realtor for this house. No explanation of the program or any financial issues at closing. I now know not to use this site or anything affiliated with it, online searches can be misleading and dangerous, no trust here at all.
Reviewed April 14, 2025
Trulia is not reliable at all, a lot of false information. When it comes to places that accept Section 8, Trulia just lists anything even though it clearly states it does not accept section 8. Don't be fooled by this site. Even the listings for non section 8 are often wrong. Stay away from Trulia‼️
Reviewed Nov. 29, 2024
I lost trust in Cortney as the real estate agent for selling my home in Nolensville. Initially, the relationship seemed promising, especially with her and her partner staging the house. However, her lack of transparency during the offer process raised concerns, as she made claims unsupported by evidence. After the closing, I discovered through her website that she had represented both the buyer and myself, a fact she never disclosed to me. While she successfully sold the home, it’s equally valid that she lost my respect.
Reviewed June 7, 2024
68 ROYAL ST. GEORGES WAY RANCHO MIRAGE IS A HORRIBLE RENTAL HOUSE. We rented this house for five months last winter. There were landscape people working in the yard for two weeks after we moved in. We could not sit outside for 3 months because of the odor from the pool and hot tub which had algae and rotten debris in them. We never were able to use the pool or the hot tub because the owner never got the boiler working for us. 24 dishes were chipped and no cushions on patio chairs. It took over 6 weeks for the owner to replace them.
The furniture in this house is a disgrace. Torn cushions, legs off sofas, fabric coming off bottom of chairs, chair backs broken, all furniture is worn out. The owners had an employee come into the house when we were out and did not notify us. All the windows in the house were filthy. All the blinds have pinholes in them. The pots and pans had grease and dirt on them which we had to clean. The mattress in the 2nd master bedroom was stained (looked like a pee stain) and the owner did not change it out for a month even though there was a new mattress wrapped up in the garage. Most of the toilets did not work right. When I talked to their plumber, he said they were just old. We left for home on March 31, 2024. It is now June 7, 2024 and we still have not received our deposit back. This is a horrible house. Beware.
Reviewed Feb. 21, 2024
The main menu page that directs the user seems clear enough to me. I explained to the consumer inquiry inbox that: I'd like to get a bridge loan that will take the place of a mortgage pre-qualification bank letter. The issue is this: when I see a home I may wish to buy, I must first put my condo on the market and get it sold before I can participate in an auction process or make an offer on a bank owned (REPO) property.
Reviewed Oct. 24, 2023
I've been getting 100's of emails from landlords who say that Trulia has said I have asked to see rental properties in San Francisco. I have not...I'm a homeowner in SF and have never done anything with Trulia or its parent company Zillow. I don't know how to stop these emails and they are clogging up my inbox. There is no way to contact Trulia either by phone or email and nothing on their website is helpful. DO NOT GET INVOLVED WITH THEM FOR ANY REASON.
Reviewed June 28, 2023
Confirmed with the lady 10 minutes prior to seeing her to look at a place, I drove 30 min on my lunch hour and when I got there some creepy lady was there saying she was putting her deposit down. When the landlord got there she said, "Sorry. She is paying for it so it is hers." The landlord knew I was using my lunch and driving a distance to view this house and she was super shady having others there who I know for a fact did not meet their criteria.
Reviewed March 24, 2023
I'm sorry I have to leave a bed review on your site! The reason is because on my last search I found a house. I thought it was a great find with the great taxes but it was a misleading one your site. After I got in touch with the broker and broker found me e mortgage broker and It was approved my mortgage, mortgage broker found that the taxes for the house were twice higher than Trulia is advertising on their website. What a disappointment. I definitely will never check and use Trulia anymore.

Reviewed March 7, 2023
Hello, We saw a house for sale on Trulia several years ago that we bought. This house was listed by them was not screened very good and turned out to be a rodent, snake home. We were connected up with Remax Realty in Paducah, Ky. and they had a friend inspect the house and they found no defects in the home. Their friend plus the house flipper and realtor covered all the problems up about this home to sell it! We paid cash for this home and we still live at this house but we got rid of the rodents and snakes getting into the house from the crawlspace under the home. There were a lot of other problems with the construction that we fixed ourselves to save money on repairs. Please beware of Trulia. They list homes that are not screened for problems like this so be careful if you buy a home on their website!
Reviewed Oct. 19, 2021
I have tried Trulia a few times now, and it always end the same. They put me in touch with a real state agent who will tell me that the property is already in contract or sold. This company is unfortunate a real waste of my time every time. I have finally decided that I will never use them again. I started to use Streeteasy and haven’t had such problems. Therefore, I recommend you to go there instead. Best of luck!
Reviewed Sept. 3, 2021
Trulia is a big scam. They have so many rentals on there it’s so unreal nobody calls you back. Or the agent tells you to fill out a credit application, I fill it out and boom an hour later the agent says the apartment has been rented. How did that happen. That apartment was listed 2 days ago and already it has been rented. After you submitted your personal information I think they sell these personal information to telemarketers and other bad companies. Beware. Trulia you can’t foo me again. I will delete my personal information and throw you in the garbage bin to never see again.
Reviewed March 5, 2021
Trulia.com a is one of the better websites I have used. The other ones are good, but Trulia allows the user to see the different loan rates, even for the Veteran. Plus you can see homes, & apartments in different Cities.

Reviewed Feb. 18, 2021
I like the how user friendly it is and the different map options. I am planning on moving within the next year and use it a lot. What I don’t like is every time you look at a house it opens up a new browser tab and before you know it, my tablet is slowing down. My least favorite feature is when you put in a city it doesn’t always let you look outside that area.
Reviewed Jan. 27, 2021
Not only did I receive 0 callbacks from any potentially legitimate listings, I received endless scam emails and scam phone calls, (not just spam, SCAM) so now my information is out there for all these scammers to pass around. DO NOT EVEN CREATE AN ACCOUNT. Hopefully the app will be removed from the app store.
Reviewed Sept. 14, 2020
Trulia is a joke, I found a lot of places on Trulia. Notified the property management with the phone numbers that was on there with no luck. Don't get me wrong. The site is very organize but when it comes time to to make an appointment to see the place, you will never get a response. If someone picks up the phone, they'll hang up on me or either telling me that the place has been rented, yet two weeks later they're still showing up on Trulia. No it's not because it's me because I had other people calling and they got the same thing.
Reviewed Aug. 8, 2020
This is ridiculous. No one calls me back for apartments. Waste of time. I have to do all the footwork in finding an apartment. Then I have to speak with a realtor to see the apartment. Then I have to pay a realtor fee?? I did all the work in looking for an apartment not them. I shouldn't have to pay a fee. No realtor calls you back. You have to harass them. So if no callback no appointment are made to view an apartment. All they do is ask for your info and then say, "I will call you back.." Nobody wants to do the footwork. I need a hustler that wants to make money. So ridiculous???. I'm so over it. TRULIA SOMETHING HAS TO BE DONE. NEGATIVE REVIEWS..
Reviewed June 15, 2020
I have used Trulia a few times over the years to advertise properties for rent. After the property was rented, I found that the old photos of the interior are still posted on Trulia. I got requests from my tenants to remove the interior photos as they now live inside and don't want that to be still out in the public. It took Trulia about 5 days to respond to my first request, though asking "Since you submitted your original request five days ago, it’s likely that you’ve moved on or that you were able to self-resolve your issue. If you still need assistance, simply reply back to this email and we will be happy to help you." I had to reply and request again. This time, the photos were finally removed.
I have another property still with 8 year old interior photos on Trulia, that I haven't got around to request removal of photos. And hope my long time tenants forgive me for the delay in acting on it. So, if you use Trulia to find rental units, please be prepared to have your interior published forever, unless you make your landlord or property managers do this extra work to remove them. Trulia, if you are reading this, please automatically delete old interior photos.
Reviewed May 15, 2020
Trulia is interesting To a point. I have several searches, with specific parameters set. It still chooses to ignore these and give me information I do not want or require. In comparison, this problem never occurs with Zillow. Trulia needs to do some work.
Reviewed May 15, 2020
The use of this site is extremely frustrating because it will tell me that there are a certain number of pictures of a house for sale and then it doesn't want to show me those pictures. I tried to scroll through them but it's like it wants to keep me on each photo for several seconds when I don't want to be there. Maybe the pictures are just slow in loading. I don't know what the problem is but I cannot use this website without going crazy. To be fair they notify me immediately when something new comes on the market but then I have to look it up on Zillow.
Reviewed May 13, 2020
Trulia was a complete waste of money for me. Every house they had listed already had a pile of applications and I was asked if I wanted to get on the waiting list. Many properties are still listed even though they are rented. My experience was that this company was a scam. They make you pay 29.00 for a service that is flawed. For the 29 dollars you apply to as many houses as you for 30 days. I contacted over 15 and they all had a waiting list or were rented.
Reviewed May 11, 2020
I lost track of how many times my hopes were crushed because I finally found a house, call about it and it's contingent or sold. And on this crappy website it shows active for sale. False information and whoever's job it is to update this information should be fired.
Reviewed April 14, 2020
Trulia LIES about the property size and the amount of acreage on their homes by A LOT just to get you to look at the listing. I am talking putting 35.30 Acres on a listing that at most was .25!!! This is False Advertising! I have found multiple inaccuracies on their listings and this has caused a lot of time to be wasted looking at properties that actually DO NOT fit our criteria or within the parameters of the search filters that they have for you to choose from! Don't use this site, but if you must... Know that the information listed is unreliable, at best!
Reviewed Feb. 19, 2020
The Trulia website has false and inaccurate information concerning my home and property that is published publicly to their website https://www.trulia.com/. They will not remove it or correct nor do they allow the homeowner to claim their home and correct it like the other sites. All other real estates sites have accurate information except for Trulia!
Susan
Reviewed Dec. 28, 2019
I called Trulia seeking a professional realtor and was given the name of Spring ** in Ohio. Not only was she unprofessional but every time I asked to put an offer in and a settlement date of 45 days she kept saying it was too long. Not once did she take the information to seller to give them the decision. She also was rude and disrespectful when I said she is supposed to allow the seller to decide. Trulia should be referring experienced professional real estate agents to their customers and complaints should be reviewed before referring clients just to anyone.
Reviewed Dec. 26, 2019
When I purchased my house two years ago the Trulia website was instrumental in helping me select the right house in the right neighborhood. Unfortunately, they have removed most of the useful tools which were helpful. Specifically, the commute heatmap allowed me to easily find a general location to start looking for a house. This is now gone. I will no longer be utilizing trulia or Zillow!
Reviewed Dec. 13, 2019
Trulia real estate company called me about purchasing my first, FHA home. They sent me to a lady they said was great named Vicky **. I later found out she was working with her husband as a team. They never told me they were working for both me, the buyer and also the seller and listing agent whom they never mentioned. They said it was a single man that owned the home when it was Sandbar Holding company LLC an investment company that purchased a foreclosure home a year before and hid all the problems. They purchased it for $106,000 and sold it to me for $176,500 a year later.
A week after I moved in I hired my own inspector to find out there was wood rot, broken sir and heat that was suppose to be new and damaged water pipes under the house. I am a senior citizen and have been on SSI for a disability for over 12 years. They never told me who they represented and outright lied. Sold me a worthless piece of property that floods every time it sprinkles and back yard has all clay and no wood. 25 other illegal issues I was directly lied to about. They hid so many things from me. I never found out it was a foreclosure and flipped house and that they worked for other side. They got 3 to 4 commission fees in one closing.
They broke the law that says my real estate agent must send me the title insurance, disclosure statement and appraisal three days before closing. They would never give me a copy before and at closing. There was so much fraud I reported them to the FBI. Tom and Vicky ** and Trulia, who recommended them are the worst company and agents. I and my lawyer that I retained said they were horrible and made errors worthy of losing their licenses. Such con artist and they have been in huge financial mess themselves. By far the worst experience I have ever had with any company. Trulia who referred them and the agents themselves lied the entire time breaking the law in several places.
Reviewed Nov. 19, 2019
In my opinion Trulia does more harm than good for some properties hoping to list. Trulia doesn't keep up with the times, they do not update the properties on their web page that have been greatly improved, therefore undermining real estate values for that property. A perfect example is **, in Cumming Georgia. This property has been completely revamped in every category to the tune of 50K+ yet Trulia has no clue.
Reviewed Sept. 20, 2019
The person that contacts you is not the realtor listing the property. The people that contact you call theirselves buying agents. They get commissions from the listing agent and any lender they can hook you up with. No better than realtor.com.
Reviewed Aug. 11, 2019
I applied for apartment with Trulia. They said the landlord received my application. I emailed landlord about my application. I was told they have no connections or ties with Trulia. They are scam artists. Stay away...I would give zero stars but had no choice but to give them one.
Reviewed June 18, 2019
A homeowner has no control to change the post on Trulia. So after you buy a home, the images of inside your home is stuck on there. You can’t learn this from their help forum easily because it’s filled with credit scammers using it to spam advertising. Honestly I have a hard time understanding how Trulia exists legally. It’s clearly promoting scams and removing privacy protection for homeowners.
Reviewed April 1, 2019
I asked if a house was still available. They were evasive, rude, and pushy about looking into other properties but wouldn't say if it was sold. Never did find out if it was available, but won't be using them again.
Reviewed March 16, 2019
Gave my SSN# and paid 29.99 for a hard pull credit check to apply for leasing a property listed on their website. Filled out personal info towards the rental application then all they do is continue to send you the same listings that you can view without filling out ** or giving your personal info or credit check.
Reviewed Oct. 19, 2018
I have been trying for over 2 months to find a rental in the Phoenix area. I contacted many rental place mostly private owned and got no response to my inquiries. So needless to say I am very frustrated with this site. A lot of realtors started (managing) properties after the bad market in 2008. Now the market is great and they are not handling the rental properties well. I had one property owner that was very shady asking me for my bank statements. (No thank you) I had no good experiences with this site.
Reviewed Oct. 12, 2018
I purchased my home in 2002 and have been living in the same house since then. I recently decided to look up previous sales on my home and came across an erroneous sale on my home in 2011 on Trulia and Zillow. I contacted both Zillow and Trulia, and Zillow immediately took down the sale after checking with our local country records. Trulia, well that was a very different experience. I was told by Trulia customer service that "these pieces of data are collected and aggregated by these third party data providers through bulk batches containing millions of data points at one time." They don't enter, edit or update any of the information on their site nor do they know who these third party data providers are.
This is scary because anyone can enter a bogus sale for your home or mistakenly apply a real sale to the wrong house on some site, and it could appear on Trulia. The sad news is that you can't ever fix it because Trulia can't track where the data comes from. The sale could be less than half of what your house is worth and bring down your home's and neighborhood's value - which is what happened to us. Now, they cannot remove this fictitious sale on my house.
This site should be taken down until they get their house in order. They are sharing information that is readily available to the public about private properties and their data should be pristine. They should absolutely know where their data comes from, be able to track the source of every data element on their site, and have a process for removing inaccurate information ASAP. I would urge all property owners to check your property's information on Trulia to ensure you don't run into issues when selling or refinancing your home.
Reviewed Oct. 6, 2018
My husband and I were misled by the communications of Alex **, Trulia's 1st Contact Rep. I requested information about a particular home for sale and immediately received a text from Alex **. She inquired when she could phone about the property and confirmed that we were interested in buying. I clearly communicated that my husband was in Lawrenceburg, IN, for business and would like to schedule a viewing of the home for Thursday evening between 5 - 7 pm. I sent a follow-up text thanking her for scheduling the viewing. She confirmed that she would phone my husband at 5:30 pm.
To our surprise, when she phoned at 5:30, she merely connected my husband to a male rep (who was not an agent) and then hung up. Within seconds, my husband learned from the man that the home was already under contract and not even available for viewing. Alex ** misled us with her confirmation of our request and wasted our time. She knew through clear texting communication that we were expecting to view the home and instead merely connected my husband to an individual who was not even an agent who then confirmed there was no viewing scheduled. The home is not even available. The man did, however, try to drum up business on other homes, knowing, of course, that the property we inquired about was unavailable. Due to the misrepresentation and unprofessionalism of Trulia's 1st Contact Rep, we cannot recommend Trulia, nor would we transact any further communication with their representatives.
Reviewed Sept. 19, 2018
Made an appointment to see the three rooms offered in Chatsworth via Craigslist. Got there the next day, saw the rooms and agreed to rent one of them. Then the owner and her friend/boyfriend offered me to file the application on Trulia by paying the screening of course. After I filled the application and paid the $29 the house owner told me that they do not having a room actually, because all the 3 rooms tenants changed their minds and decided to stay. A clear scam thus. Probably working with that Trulia, getting people pay for the screening by offering fake, non existing property. Stay away, be aware!
Reviewed Aug. 10, 2018
I found out that Trulia didn’t steal my listing info but that it’s public and can be copied. However, their information is still misleading and misrepresented that is hurting sales of my house and they wouldn’t respond to email or messages to fix anything.
Trulia author review by Jessica Kaplan
Trulia launched in 2005 and is operated by the Zillow Group. The company focuses on providing neighborhood information to house hunters and renters, but it also has features to help real estate professionals. Consumers can access Trulia online or by using the company’s iOS or Android app. The site lists both properties that are for sale and for rent.
Neighborhood information: Property listing pages tell interested homebuyers what restaurants, grocery stores, entertainment venues, shopping districts and parks are near the home. The website can also display local reviews of those establishments.
Crime data: Each property listing on Trulia shows information about crime reported in the neighborhood. Users can browse reports by date or view them on a map. Data comes from SpotCrime.com and CrimeReports.com.
Commute estimate: Individuals concerned with the time it will take them to get to work can use Trulia’s commute calculator. The calculator can show the estimated time for driving, walking or biking as well as public transportation options.
Request information: Interested buyers or renters can easily request information about a listed property from the listing page. Their contact information will be sent to one of Trulia’s partner real estate agents, who pay to be listed on the site. Consumers can use the same form to request financing information.
Trulia resource: Homebuyers and renters will all find the Trulia website helpful. The Trulia Community section allows users to ask and answer real estate related questions, and the company’s blog has informational and news articles about real estate.
Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.
Trulia Company Information
- Company Name:
- Trulia
- Website:
- www.trulia.com



