Homes.com Reviews

  • 4,691,129 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Homes.com

Pros
  • User-friendly navigation
  • Wide selection of listings
  • Real-time notifications available
  • Comprehensive information provided
Cons
  • Poor lead quality reported
  • Difficult cancellation process
  • Inadequate customer support

Shop with confidence

Compare with top companies

Homes.com Reviews

Filter by Rating

  • (8)
  • (7)
  • (5)
  • (3)
  • (134)

Popular Mentions

    How do I know I can trust these reviews about Homes.com?
    • 4,691,129 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Homes.com?
    • 4,691,129 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed July 1, 2025

    My original account manager stated he would boost me and get me out in front and I would get leads. I explained I am not a listing agent. I work on buyer side. He you will still get plenty of leads. He did not show up for scheduled Zoom meeting. Did not return calls or messages. I contacted support and new account manager said he would try to get contract canceled. He never called, did not respond to two messages I left. I called support twice and basically no help. They lied to get a contract. I want a cancellation and can’t get help from them.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 16, 2025

    I signed up for Homes.com 2 months ago. I have received two leads so far. One was from a local real estate agent who did not reach out to me about my listing and when I called the other lead the person said that he was an owner of a company and did not inquire about my listing. Homes.com has not given me any opportunities to increase my business income. I reached out to them several times to refund the remainder of my subscription but they are unwilling to give a refund. I do not know what service I paying for and the Homes.com representative can not articulate what I am paying for either. DO NOT USE THIS COMPANY AS IT IS A WASTE OF MONEY.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Real Estate Websites delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Online & App

      Reviewed June 12, 2025

      These people publicly share private information for their own gain. There is no valid reason that a real estate website needs to publish my dates and amounts of mortgage refinances or originations. Publishing my name associated with the home where I live is also risking my personal safety. This entire website is a scammer/stalker's dream. They REFUSE to redact personal information on request. There is absolutely no concern for privacy. There is a difference between "public" information that requires information requests from government agencies and websites who aggregate it for bad actors. Homes.com is nothing more than fodder for identity thieves.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed May 30, 2025

      Been trying to cancel membership for months. Keep getting told someone will call back. No one does. I’ve gotten people on the phone and am told their supervisor will call me back and no one does. Lead quality is horrible.

      Thanks for your vote!
      Customer Service

      Reviewed May 28, 2025

      I found that my name is published on this site! Other realty sites do not have my name listed. I asked that it be removed for privacy reasons and safety concerns. Homes.com response was “Our goal at Homes.com is to provide a comprehensive, accurate, and informative overview of the residential market for the benefit of all users. That includes displaying public records data, which may include individual names. Homes.com does not delete publicly published data records. To have public records redacted or access to those public records removed, please contact your local recorder's office". This is not a sufficient response!

      Homes.com went out of their way to publish a name while no other site did! Be careful! Do not trust Homes.com with any personal info because they do not care about your personal information or your personal safety! They do not and never had my permission to publish my name publicly on their site! The home is not for sale and does not even have accurate or up to date info listed either about the home in general.

      Thanks for your vote!
      Contract & Terms

      Reviewed May 28, 2025

      Just don't!! I paid $420/month for a year and received 1 rental lead. I spoke with customer service multiple times regarding activity or lack thereof from the site. They just say, "Oh, well sorry." No offer to reimburse they just continue to take $420 until your contract runs out.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceContract & TermsPriceStaff

      Reviewed May 27, 2025

      Communication is the worst. You try to get a hold of someone and no one responds. The cancellation process is a nightmare. They will say your contract is canceled but it actually isn't and then continue to charge you. When you call about the charges, they say there is nothing they can and keep your money. Agents, don't use them!

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceOnline & App

      Reviewed May 14, 2025

      There is no reason Homes.com needs to include personal owner information on their website, including loan amount. Zero reason. Horrible customer service and unethical. Yes, some of this information is already public information, however by putting it in their websites enables ease of access for anyone that googles your name or address.

      Thanks for your vote!
      Customer ServiceInstallation & SetupPunctuality & SpeedStaff

      Reviewed May 12, 2025

      Created meeting time, waited 45 mins no show, called agent on sign, lives a huge distant away, no idea of appointment setup. Stated he would get a closer agent to call. Got message that I need to sign a paper stating we are not squatters. Pushy agent called, stated that before he will allows to even see the home, we must have an approved purchase order from a lender first. Nothing of his is anywhere is listed as a requirement. He does not want to waste his time. We have been renting a two story condo about a block way for about 4 years, until manager last Aug refused to fix the heater/ a/c unit 2nd breakdown in 9 months and nearly killed my wife still disable. Wanted to see if same concerns about the other home since built about the same time. John D. **

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed May 10, 2025

      Honestly not quite sure why this company still exists. This is pretty much violating privacy without consent. Everybody should check if their name is being listed on this place, and their home address have been disclosed. They also claim this to be getting from "public record" while don't want to disclose what is the public record they are getting from. Customer service/Privacy team is also non-sense. :)

      Thanks for your vote!
      Loading more reviews...

      Homes.com author review by Jessica Kaplan

      Homes.com has a long history in real estate advertising. It originally existed as Homes & Land Magazine, which began publication in 1973. The magazine began publishing digitally in the 1990s and later became Homes.com. The site is now owned by Dominion Enterprises and headquartered in Norfolk, Va. The site lists properties that are for sale and rent.

      • Local professionals: Homebuyers still looking for a real estate agent, mortgage banker, home inspector or other real-estate related professional can find listings on Homes.com.

      • Blog: Homes.com has a blog with informative articles on buying a home, moving, building and remodeling a house and much more.

      • Forums: Homebuyers, renters and homeowners can all post real estate questions on the forums on Homes.com’s website. Although anyone can answer other users’ questions, most questions are answered by real estate professionals.

      • Search options: Site visitors can easily browse for a specific type of home or property, like a multi-family home or empty lot. Users can then narrow their search from there.

      by Jessica Kaplan Contributing Writer

      Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.

      Homes.com Company Information

      Company Name:
      Homes.com
      Website:
      Homes.com