Homes.com Reviews

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About Homes.com

Pros
  • User-friendly navigation
  • Wide selection of listings
  • Real-time notifications available
  • Comprehensive information provided
Cons
  • Poor lead quality reported
  • Difficult cancellation process
  • Inadequate customer support

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Homes.com Reviews

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    How do I know I can trust these reviews about Homes.com?
    • 4,881,224 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2026

    Think carefully before investing any money with Homes.com. If you're expecting real leads, be prepared for a long wait — potentially years before seeing meaningful results. As a broker, I regularly test different marketing channels to maintain momentum in my business. Homes.com has consistently underperformed compared to other options I've tried. I won't be returning to their platform and cannot recommend it to other real estate professionals.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 21, 2026

    I keep getting fake real estate leads where my phone rings and I hear, "please hold. You have a lead from Homes.com." The person on the other end also gets a phone call connecting them with me (an agent) and neither one of us initiated a call. That results in me getting verbally attacked. I've asked, and the other person wasn't even shopping for real estate. Fake leads, spam caller... not appreciated!

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      Refunds & PayoutsStaff

      Reviewed April 10, 2026

      They are scammers. Will intentionally promote features not available in an area and then refuse a refund or cancellation. Flat out liars. Reached out to multiple people. All their leads are trash, agents beware and stay away.

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      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed April 10, 2026

      What's the point of providing the listing agent's information if that agent NEVER responds to inquiries, or respond WEEKS after one is made? Interest rates are changing fast, affecting borrowing caps, and waiting for better offers can price a legitimate buyer out of the home they were qualified for when they inquired. Get it together, people. Do you want to sell homes or not?

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      Customer ServiceSales & MarketingStaffHonesty & Transparency

      Reviewed April 10, 2026

      What an absolute scam, locked in for 200 a month for a year, after 3 weeks I had just the same service as the free subscription they did not care one bit. They shrugged their shoulders and said, "We’re sorry but we can’t cancel your membership". I read it wrong and it said if I didn’t cancel within the first 30 days I’d be locked in for the following year not the current year which makes absolutely no sense. They gas up the product like is literally the best thing on the planet and it is sub par at best. My representative said he’ll be attentive and respond to my emails and calls ASAP. Took him 3 days to get back to me. They are FRAUDS, do NOT fall for their trap like I did. They feed you bs about promoting your brand on all these big websites, it was bait and I fell for it. I was misled. These are the points of contact Oscar ** and Annie ** based out of Virginia. Annie ** Regional Director **. Oscar ** Account Executive. Office: **.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingTransparency

      Reviewed March 25, 2026

      I have been a real estate agent for over 25 years, and my experience with Homes.com has been incredibly disappointing. I have always been on time with my payments, but recently had to cancel my card due to a scam. Unfortunately, I overlooked updating my payment information. What’s unacceptable is that Homes.com never sent a reminder, notice, or warning that a payment was due or had failed. Instead, they abruptly canceled my website with zero communication. As a result, I lost all of my hard-earned reviews and online presence overnight. Years of work—gone.

      Now I am forced to start over from scratch, rebuild a website, and try to recover lost clients and income. I attempted to resolve the issue immediately—only 3 days late—but was not given the opportunity to pay and reinstate my account. The customer service I received was not only unhelpful but also extremely rude. For a company that serves professionals whose businesses depend on visibility and reliability, this level of service is unacceptable. I would strongly caution other agents before trusting Homes.com with their online presence.

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      Refunds & PayoutsTransparencyHonesty & Transparency

      Reviewed March 23, 2026

      I would not recommend them. They auto renew membership without telling you, and say they can not refund you or cancel it until next year. They promise me that my website would stay update and I would be able to keep it with them as they update it, that was a lie. They drop it without telling me. They send refunds to other people's bank accounts. It would make sense to verify with me before you send any refunds, but they did not. They expect you to keep paying for something you're not happy with. Management tries hard to keep from talking to you.

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      Customer ServiceMaintenanceStaffRates

      Reviewed March 2, 2026

      UNETHICAL Company. Does not work in the best interest of Sellers, Buyers, or Agents. I emailed them to correct my Seller's property address as they are the only platform that constantly gets it wrong. It took them 8 days after multiple emails!! That can really hurt a Seller on a new listing if someone is searching on Homes site for a particular city and Homes has it listed incorrectly! They didn't care whatsoever about how long it was taking and just kept sending me replies that they were "working on it".

      I now have another listing up and they changed the city once again. A huge part of our real estate practice consists of being ethical and keeping all matters in the best interest of our clients. Homes.com does none of this. They are only trying to make money off of agents to "showcase" their listings. Again, UNETHICAL as every Seller should get the same representation of their property vs competing with all the large companies that are paying extra for this.

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      Customer ServiceSales & MarketingStaffRates

      Reviewed Feb. 25, 2026

      Homes.com is awful. I think I received only one lead in the 6 months I was signed up with them, told my rep multiple times on phone conversations that I didn’t want to renew. My renewal date came around and a new rep called me because my original rep quit saying that I was locked into another 6 months because my in writing “I do not want to renew” was sent after the 30 day in advance cancellation date… the whole thing is a scam. Don’t waste your money, very disappointing. I should have done more research prior to signing up, as I’m writing this they have a 1.4 overall rating.

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      Customer ServiceSales & MarketingStaffRates

      Reviewed Feb. 25, 2026

      A real estate agent contacted me and said that they received an email from me that I was interested in one of their listings. The email was through Homes.com with all my info. I am not in the market for a home and have lived in my home for 20 years. They gave the real estate agent a fake lead using my information. Real Estate agents, beware of this company. They are a scam.

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      Homes.com author review by Jessica Kaplan

      Homes.com has a long history in real estate advertising. It originally existed as Homes & Land Magazine, which began publication in 1973. The magazine began publishing digitally in the 1990s and later became Homes.com. The site is now owned by Dominion Enterprises and headquartered in Norfolk, Va. The site lists properties that are for sale and rent.

      • Local professionals: Homebuyers still looking for a real estate agent, mortgage banker, home inspector or other real-estate related professional can find listings on Homes.com.

      • Blog: Homes.com has a blog with informative articles on buying a home, moving, building and remodeling a house and much more.

      • Forums: Homebuyers, renters and homeowners can all post real estate questions on the forums on Homes.com’s website. Although anyone can answer other users’ questions, most questions are answered by real estate professionals.

      • Search options: Site visitors can easily browse for a specific type of home or property, like a multi-family home or empty lot. Users can then narrow their search from there.

      by Jessica Kaplan Contributing Writer

      Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.

      Homes.com Company Information

      Company Name:
      Homes.com
      Website:
      Homes.com