Homes.com Reviews

My original account manager stated he would boost me and get me out in front and I would get leads. I explained I am not a listing agent. I work on buyer side. He you will still get plenty of leads. He did not show up for scheduled Zoom meeting. Did not return calls or messages. I contacted support and new account manager said he would try to get contract canceled. He never called, did not respond to two messages I left. I called support twice and basically no help. They lied to get a contract. I want a cancellation and can’t get help from them.

I signed up for Homes.com 2 months ago. I have received two leads so far. One was from a local real estate agent who did not reach out to me about my listing and when I called the other lead the person said that he was an owner of a company and did not inquire about my listing. Homes.com has not given me any opportunities to increase my business income. I reached out to them several times to refund the remainder of my subscription but they are unwilling to give a refund. I do not know what service I paying for and the Homes.com representative can not articulate what I am paying for either. DO NOT USE THIS COMPANY AS IT IS A WASTE OF MONEY.

These people publicly share private information for their own gain. There is no valid reason that a real estate website needs to publish my dates and amounts of mortgage refinances or originations. Publishing my name associated with the home where I live is also risking my personal safety. This entire website is a scammer/stalker's dream. They REFUSE to redact personal information on request. There is absolutely no concern for privacy. There is a difference between "public" information that requires information requests from government agencies and websites who aggregate it for bad actors. Homes.com is nothing more than fodder for identity thieves.

Been trying to cancel membership for months. Keep getting told someone will call back. No one does. I’ve gotten people on the phone and am told their supervisor will call me back and no one does. Lead quality is horrible.

I found that my name is published on this site! Other realty sites do not have my name listed. I asked that it be removed for privacy reasons and safety concerns. Homes.com response was “Our goal at Homes.com is to provide a comprehensive, accurate, and informative overview of the residential market for the benefit of all users. That includes displaying public records data, which may include individual names. Homes.com does not delete publicly published data records. To have public records redacted or access to those public records removed, please contact your local recorder's office". This is not a sufficient response!

Just don't!! I paid $420/month for a year and received 1 rental lead. I spoke with customer service multiple times regarding activity or lack thereof from the site. They just say, "Oh, well sorry." No offer to reimburse they just continue to take $420 until your contract runs out.

Communication is the worst. You try to get a hold of someone and no one responds. The cancellation process is a nightmare. They will say your contract is canceled but it actually isn't and then continue to charge you. When you call about the charges, they say there is nothing they can and keep your money. Agents, don't use them!

There is no reason Homes.com needs to include personal owner information on their website, including loan amount. Zero reason. Horrible customer service and unethical. Yes, some of this information is already public information, however by putting it in their websites enables ease of access for anyone that googles your name or address.

Created meeting time, waited 45 mins no show, called agent on sign, lives a huge distant away, no idea of appointment setup. Stated he would get a closer agent to call. Got message that I need to sign a paper stating we are not squatters. Pushy agent called, stated that before he will allows to even see the home, we must have an approved purchase order from a lender first. Nothing of his is anywhere is listed as a requirement. He does not want to waste his time. We have been renting a two story condo about a block way for about 4 years, until manager last Aug refused to fix the heater/ a/c unit 2nd breakdown in 9 months and nearly killed my wife still disable. Wanted to see if same concerns about the other home since built about the same time. John D. **

Honestly not quite sure why this company still exists. This is pretty much violating privacy without consent. Everybody should check if their name is being listed on this place, and their home address have been disclosed. They also claim this to be getting from "public record" while don't want to disclose what is the public record they are getting from. Customer service/Privacy team is also non-sense. :)