Homes.com Reviews

  • 4,767,673 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Homes.com

Pros
  • User-friendly navigation
  • Wide selection of listings
  • Real-time notifications available
  • Comprehensive information provided
Cons
  • Poor lead quality reported
  • Difficult cancellation process
  • Inadequate customer support

Shop with confidence

Compare with top companies

Homes.com Reviews

Filter by Rating

  • (9)
  • (7)
  • (5)
  • (6)
  • (154)

Popular Mentions

    How do I know I can trust these reviews about Homes.com?
    • 4,767,673 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Homes.com?
    • 4,767,673 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed Oct. 31, 2025

    It's a waste of time submitting inquiries as a potential buyer when the listing agents won't respond. I inquired on two different properties this week and never received any followup from the listing agent.

    Thanks for your vote!
    Customer ServiceContract & TermsStaff

    Reviewed Oct. 24, 2025

    I’ve been trying to cancel my Homes.com contract even though they don’t call it a contract. Since November 2024 they refused to allow me to cancel. They just keep automatically renewing it because I didn’t cancel 30 days prior. I canceled 100 days prior. It is impossible to deal with these people. You don’t get any leads. You don’t get any service. They’re very nice when they answer the phone, but they don’t do anything and it’s the most worthless worst worthless program I’ve ever used as a realtor.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Real Estate Websites delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServicePunctuality & SpeedStaff

      Reviewed Sept. 29, 2025

      I have been a paying member of Homes.com for nearly six months with ZERO leads. I spoke to my representative several times about my dissatifaction but she keep stating that I needed to give it time. Well close to six months later still no results. I also sent 3 letters to Any Florence the CEO and not a call back from Homes.com to discuss why am not happy with their service. I would not recommend Homes.com.

      Thanks for your vote!
      Customer ServiceContract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBillingTransparency

      Reviewed Sept. 26, 2025

      I signed up with Homes.com on February 12, 2025 and cancelled on April 22, 2025 with a live agent. Despite cancellation, the company continued to withdraw $140/month from my account. By September 2025, that totals $1,120, including five months of charges after cancellation. To make matters worse, I received two emails from Homes.com (“We’re sorry to see you go”) confirming my membership cancellation—one dated April 22, 2025 stating cancellation effective Feb 11, 2026, and another dated September 24, 2025 stating cancellation effective Oct 11, 2025. Neither email disclosed that funds would continue to be withdrawn. When I contacted support in July, I was told my account was cancelled but I was somehow “locked into” a contract through April 2026—something I was never informed of at sign-up and which is not mentioned in the cancellation emails.

      This practice feels deceptive and costly. I am requesting:
      1. Immediate stop of all billing
      2. Refund of $1,120 (including the $700 charged after cancellation)

      3. Clear and honest disclosure for future customers

      I am sharing this review so others are warned to carefully review any agreements before entering payment details. Homes.com needs to honor cancellations when they confirm them in writing and stop withdrawing funds without proper disclosure.

      Thanks for your vote!
      Price

      Reviewed Sept. 14, 2025

      I REALLY wish I had reviews prior to contacting. Warner ** knew from the very beginning that I was unhappy based on the zip code 34481 being called Fellowship on their map which did not match the Ocala City that 34481 is. When he repeatedly couldn't "fix" the problem, I him that would not renew because it wasn't generating any leads at over $1000/month. He told me in writing (email) that my account would be noted and that I didn't need to do anything further as he would cancel the auto renew. Again, I have this in writing.

      2 months after what should have been my last payment, I noticed that they were still charging me. When I contacted Warner, he gave me his boss' number who I called. I was told that they would stop payment and they apologized. THEN, I GOT CHARGED AGAIN!!! So I stopped payment with my CC and asked for reversal of charges. Then Homes.com fought the reversal. NEVER AGAIN! I have warned the agents in my office. I may have set fire to over $14k.

      Thanks for your vote!

      Reviewed Sept. 13, 2025

      You would get a great review if you stop interrupting me, my time is not yours to waste. Your app will not delete and every minute, it comes back like another Bigfoot lie. I need every minute of everyday without interruptions from Homes.com.

      Thanks for your vote!

      Reviewed Aug. 29, 2025

      Homes.com lists my home as not for sale and has tons of false information about the home ownership. Do not trust the "public information" at all. It seems to be coming from Spokeo and not public county records. Scary stuff.

      Thanks for your vote!

      Reviewed Aug. 23, 2025

      I’ve been using Homes.com to look at homes in another state and I’ve found that their in-app map is not always accurate. It has confused me at least twice now when I try to look at a satellite or street view of properties I like and wanted a look at the larger overall area. If you are using Homes.com for an area you are not familiar with, also check it with Google Maps or some other map app, don't count on the in-app map!

      Thanks for your vote!
      Price

      Reviewed Aug. 22, 2025

      My house is currently for sale and is posted on Homes.com. The algorithm they use for comparable homes is blatantly weak. The comparable homes are not anywhere close to the same price range which is absurd.

      Thanks for your vote!

      Reviewed Aug. 22, 2025

      Probably the worst site possible. Was great for about two weeks. No longer can access anything. I can pull up my account but can't get to folder, saved files, etc. I contacted their support. LOL. Basically said thank you for contacting us, will let someone know.

      Thanks for your vote!
      Loading more reviews...

      Homes.com author review by Jessica Kaplan

      Homes.com has a long history in real estate advertising. It originally existed as Homes & Land Magazine, which began publication in 1973. The magazine began publishing digitally in the 1990s and later became Homes.com. The site is now owned by Dominion Enterprises and headquartered in Norfolk, Va. The site lists properties that are for sale and rent.

      • Local professionals: Homebuyers still looking for a real estate agent, mortgage banker, home inspector or other real-estate related professional can find listings on Homes.com.

      • Blog: Homes.com has a blog with informative articles on buying a home, moving, building and remodeling a house and much more.

      • Forums: Homebuyers, renters and homeowners can all post real estate questions on the forums on Homes.com’s website. Although anyone can answer other users’ questions, most questions are answered by real estate professionals.

      • Search options: Site visitors can easily browse for a specific type of home or property, like a multi-family home or empty lot. Users can then narrow their search from there.

      by Jessica Kaplan Contributing Writer

      Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.

      Homes.com Company Information

      Company Name:
      Homes.com
      Website:
      Homes.com