Homes.com Reviews

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About Homes.com

Pros
  • User-friendly navigation
  • Wide selection of listings
  • Real-time notifications available
  • Comprehensive information provided
Cons
  • Poor lead quality reported
  • Difficult cancellation process
  • Inadequate customer support

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Homes.com Reviews

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    How do I know I can trust these reviews about Homes.com?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 25
    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

    Reviewed June 12, 2026

    Do not advertise with them. I have been with them for almost 12 months. They never sent me a single lead on any of my homes for sale listings. When I tried to cancel they told me I had to give them a 30 day notice and since my renewal was only 20 days away I will have to automatically renew for another year. No notice of renewal, they just do it. I looked at my contract and it does not say it will automatically renew unless I give them a 30 day notice. It takes days for the rep to respond. Very poor support and no leads, definitely bad return on investment and even worst support. Stay away from them, they are a total scam!!!!

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    Customer ServiceCoveragePriceBilling

    Reviewed June 12, 2026

    Super bad customer service experience with them. They are literally scammers.. They keep the insurance to themselves and keep charging the credit card without your consent.. I would NEVER recommend Homes.com to anyone ever..

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      Punctuality & SpeedHonesty & Transparency

      Reviewed June 6, 2026

      I have had a stellar experience in gathering vital information regarding Paradise, CA, from LORA **. Lora had an extremely broad wealth of information about the town, the land, environment, type of residents, the towns current situation and future. Lora also gave me insight on where I could verify or gather additional information. Lora's openness, honesty and eager willingness to assist me in my search of vacant properties was most valuable. Have yet to close on a deal but in the process and could not wait to share my positive interaction with Lora **.

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      Customer ServiceContract & TermsSales & MarketingPriceRefunds & PayoutsStaffBillingHonesty & Transparency

      Reviewed May 23, 2026

      I was contacted by a sales rep from HOMES.com to see if I wanted to sign up for their Real Estate Agent partnership. I sat through the presentation and decided to think on it. I contacted the sales rep again and said that if I did this Realtor partnership that I would like to pay for the first 6 months up front and that I would like to do a trial run. I ended up talking with the sales manager and set up a one time 6 month trial. I was told that there was no renewal requirement. That my card would not be charged again unless I decided to move forward for another 6 months.

      I specifically asked if there was an automatic renewal and payment. I was told no. There was no automatic renewal. I joined and used the service for six months. After six months I was charged again for the service with no phone call to me, or agreement from me to charge my account. After they charged my account I tried to call the rep and the manager several times with NO CALL BACK. I then called my bank and disputed the charge. Horrendous customer service. They tell you one thing and then do another. I would never use/associate with this company again. They lied right to me on the phone.

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      Contract & TermsHonesty & Transparency

      Reviewed May 18, 2026

      The calculations they give are inaccurate, which is misleading. What they indicate as the lot fees for Mobile home parks are inaccurate. The amount is always higher.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed May 4, 2026

      Think carefully before investing any money with Homes.com. If you're expecting real leads, be prepared for a long wait — potentially years before seeing meaningful results. As a broker, I regularly test different marketing channels to maintain momentum in my business. Homes.com has consistently underperformed compared to other options I've tried. I won't be returning to their platform and cannot recommend it to other real estate professionals.

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      Customer ServiceSales & MarketingStaff

      Reviewed April 21, 2026

      I keep getting fake real estate leads where my phone rings and I hear, "please hold. You have a lead from Homes.com." The person on the other end also gets a phone call connecting them with me (an agent) and neither one of us initiated a call. That results in me getting verbally attacked. I've asked, and the other person wasn't even shopping for real estate. Fake leads, spam caller... not appreciated!

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      Refunds & PayoutsStaff

      Reviewed April 10, 2026

      They are scammers. Will intentionally promote features not available in an area and then refuse a refund or cancellation. Flat out liars. Reached out to multiple people. All their leads are trash, agents beware and stay away.

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      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed April 10, 2026

      What's the point of providing the listing agent's information if that agent NEVER responds to inquiries, or respond WEEKS after one is made? Interest rates are changing fast, affecting borrowing caps, and waiting for better offers can price a legitimate buyer out of the home they were qualified for when they inquired. Get it together, people. Do you want to sell homes or not?

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      Verified purchase
      Customer ServiceSales & MarketingStaffHonesty & Transparency

      Reviewed April 10, 2026

      What an absolute scam, locked in for 200 a month for a year, after 3 weeks I had just the same service as the free subscription they did not care one bit. They shrugged their shoulders and said, "We’re sorry but we can’t cancel your membership". I read it wrong and it said if I didn’t cancel within the first 30 days I’d be locked in for the following year not the current year which makes absolutely no sense. They gas up the product like is literally the best thing on the planet and it is sub par at best. My representative said he’ll be attentive and respond to my emails and calls ASAP. Took him 3 days to get back to me. They are FRAUDS, do NOT fall for their trap like I did. They feed you bs about promoting your brand on all these big websites, it was bait and I fell for it. I was misled. These are the points of contact Oscar ** and Annie ** based out of Virginia. Annie ** Regional Director **. Oscar ** Account Executive. Office: **.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaffBillingTransparency

      Reviewed March 25, 2026

      I have been a real estate agent for over 25 years, and my experience with Homes.com has been incredibly disappointing. I have always been on time with my payments, but recently had to cancel my card due to a scam. Unfortunately, I overlooked updating my payment information. What’s unacceptable is that Homes.com never sent a reminder, notice, or warning that a payment was due or had failed. Instead, they abruptly canceled my website with zero communication. As a result, I lost all of my hard-earned reviews and online presence overnight. Years of work—gone.

      Now I am forced to start over from scratch, rebuild a website, and try to recover lost clients and income. I attempted to resolve the issue immediately—only 3 days late—but was not given the opportunity to pay and reinstate my account. The customer service I received was not only unhelpful but also extremely rude. For a company that serves professionals whose businesses depend on visibility and reliability, this level of service is unacceptable. I would strongly caution other agents before trusting Homes.com with their online presence.

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      Refunds & PayoutsTransparencyHonesty & Transparency

      Reviewed March 23, 2026

      I would not recommend them. They auto renew membership without telling you, and say they can not refund you or cancel it until next year. They promise me that my website would stay update and I would be able to keep it with them as they update it, that was a lie. They drop it without telling me. They send refunds to other people's bank accounts. It would make sense to verify with me before you send any refunds, but they did not. They expect you to keep paying for something you're not happy with. Management tries hard to keep from talking to you.

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      Customer ServiceMaintenanceStaffRates

      Reviewed March 2, 2026

      UNETHICAL Company. Does not work in the best interest of Sellers, Buyers, or Agents. I emailed them to correct my Seller's property address as they are the only platform that constantly gets it wrong. It took them 8 days after multiple emails!! That can really hurt a Seller on a new listing if someone is searching on Homes site for a particular city and Homes has it listed incorrectly! They didn't care whatsoever about how long it was taking and just kept sending me replies that they were "working on it".

      I now have another listing up and they changed the city once again. A huge part of our real estate practice consists of being ethical and keeping all matters in the best interest of our clients. Homes.com does none of this. They are only trying to make money off of agents to "showcase" their listings. Again, UNETHICAL as every Seller should get the same representation of their property vs competing with all the large companies that are paying extra for this.

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      Customer ServiceSales & MarketingStaffRates

      Reviewed Feb. 25, 2026

      Homes.com is awful. I think I received only one lead in the 6 months I was signed up with them, told my rep multiple times on phone conversations that I didn’t want to renew. My renewal date came around and a new rep called me because my original rep quit saying that I was locked into another 6 months because my in writing “I do not want to renew” was sent after the 30 day in advance cancellation date… the whole thing is a scam. Don’t waste your money, very disappointing. I should have done more research prior to signing up, as I’m writing this they have a 1.4 overall rating.

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      Customer ServiceSales & MarketingStaffRates

      Reviewed Feb. 25, 2026

      A real estate agent contacted me and said that they received an email from me that I was interested in one of their listings. The email was through Homes.com with all my info. I am not in the market for a home and have lived in my home for 20 years. They gave the real estate agent a fake lead using my information. Real Estate agents, beware of this company. They are a scam.

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      Reviewed Feb. 5, 2026

      They doxed a minor child by listing him as a homeowner in Glendale AZ. They should be investigated. They have not notified and are not cooperating with my family. We have told them about their mistake and asked them to correct it.

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      Verified purchase
      Customer ServiceTechPunctuality & SpeedStaffHonesty & Transparency

      Reviewed Jan. 28, 2026

      This is the worst company I've ever had to deal with in my entire life!!! Agents - stay away from them!!! They will promise you the best marketing ideas orally as a presentation, but then when I signed the contract and later asked for their marketing, they couldn't deliver anything at all! They are misleading and I hate them forever!!!! They bind you into a contract and the contract doesn't state what they verbally presented. They said "well yes we said that, but that's not in the contract", when I asked about their failed service that I never saw. Unfortunately they will not release you from their contract and I'm losing my hard earned money every month to these scammers!!!! I HATE THIS COMPANY!!!!

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      Reviewed Jan. 25, 2026

      Filed a complaint with BBB. Reported to Gov. agency. Website posting fake ownership information on properties. The actual homeowners are unaware. Reporting, creating, or using fake home ownership information is illegal. There are over 100 BBB Complaints.

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      Customer ServiceStaff

      Reviewed Jan. 17, 2026

      All you get from them is the following auto reply, they do not have actual customer service. Thank you so much for reaching out to Homes.com. We are more than happy to further investigate your request. For Homes.com to continue processing this request, could you reply here at your earliest convenience with the full name(s) you are requesting to have removed from the listing address in reference?

      Thank you for reaching out. Our goal at Homes.com is to provide a comprehensive, accurate, and informative overview of the residential market for the benefit of all users. That includes displaying public records data, which may include individual names. Homes.com does not delete publicly published data records. To have public records redacted or access to those public records removed, please contact your local recorder's office.

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      Customer ServiceSales & MarketingStaffRates

      Reviewed Jan. 15, 2026

      If I could I'll give them -5. The worst and dangerous scam site you'll ever encounter. Customer service is horrible, actually does not exist. They will never respond to your complaint. They post "Ownership History" with all names since century XIX exposing you to unwanted calls and harassment. Also, they post some stupid "Estimated Property Value" from some idiots who never was in your house, with rates running hundreds of thousands difference in between them. I don't know how to stop my home running on this horrible site. Please help, they endanger me every day, with calls and emails from different people.

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      Verified purchase
      Customer ServiceContract & TermsTechPunctuality & SpeedStaffRates

      Reviewed Jan. 13, 2026

      Unfortunately, I did not do my research when signing up with Homes.com. Since I had seen them at NAR Conferences, and because Dan Levy is their spokesperson, I believed I could afford them a certain level of trust. I cannot begin to express how betrayed I feel at knowing that I have been duped into something I cannot get out of. I feel like I'm being gaslit as I do not recall ever being told I had to give 30 days notice to terminate my 6-month arrangement; and yet, that's all they keep telling me. And since I didn't terminate quickly enough (I gave my notice 28 days prior to expiration), I am obligated to sign up for another 6 months.

      There is no clarification regarding termination on the receipt. It just says I bought 6 months of service. I recieved a welcome email as well - again, no instruction or clarification regarding how to terminate the contract. I have looked at every part of my account page and there is no reference to a contract or contract obligation. Another agent in my office signed up with them and he, too, had no idea that to get out from of his agreement, he had to give them 30 days notice. And now, I am reading that others have been experiencing the same thing. They have an F rating with Better Business Bureau and equally poor ratings in Trust Pilot as well.

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      Customer ServiceStaff

      Reviewed Jan. 8, 2026

      Amithyst ** is a wonderful realtor. She provided us with great communication, high-quality professionalism, and insightful experience to execute our home purchase. Buying a home is a delicate process and her support made it a success.

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      Customer ServiceStaff

      Reviewed Jan. 5, 2026

      I wish I had read the reviews. They did not send any leads and are not helpful at all if you have any concerns. No flexibility and no assistance. I wanted to cancel after 6 months, but they add an additional 6 months if you don't let them know in the 5th month, 30 days prior. No flexibility at all. It doesn't matter if you aren't using the program or are leaving the business. Also, the "manager" & "customer service" reps each send you to the other one. No accountability. Zero stars.

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      Sales & MarketingHonesty & Transparency

      Reviewed Jan. 3, 2026

      They are a SCAM!!! They refuse to remove photos of my home and blame MLS. They LIE!!! They can remove the photos- they are their own website!!! They need to be held accountable and stop lying to people!!!

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      Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

      Reviewed Dec. 25, 2025

      Thinking of buying a home, or selling yours? Meet Rob **. I moved to Oak Creek Mobile Home Park in Coarsegold July, 2024 from Southern California. I quickly began the restoration of the twenty-two-year-old house I purchased. In less than a month, and half way through the renovation, I realized that I had made a mistake in moving to Central California. One of my contractors recommended a realtor friend, who I later found out was not familiar with the Coarsegold market, or selling a manufactured home. As a result, and on request, the realtor released me from that listing.

      After a full, frustrating year with the second seller, being fed a constant diet of “houses are just not selling in Coarsegold”, I reached out to my realtor and friend John in Southern California, and shared my experience with the local seller. After some research, John recommended Rob, and told me Rob would be calling me. Rob called me right after speaking with my friend John, and quickly arranged an appointment. That first phone conversation was all it took. Rob introduced himself and described his vision of how he planned to sell my house. His intention and his enthusiasm, reminded me of how the great NFL Quarterback Tom Brady approached football. I knew I was in good hands.

      Rob’s excellent understanding of the market, great communication skills, focus and passion, exceeded my expectations. In just a few days, Rob surpassed, outperformed, and blew me away. While early on, his exceptional communication skills, local expertise, dedication, network of local professionals, ability to make the stressful selling process smooth, his “laser” responsiveness, demonstrated ability to make good decisions and genuine care, are visibly obvious and at the same time reassuring. I truly believe in my heart, Rob will deliver.

      In less than twenty four hours, my house was in the MLS including a narrated video walk through, was on multiple websites, “boosted” in Homes.com (appearing in the top ten homes for sale), and includes a 360 degree photo shoot of the entire house (inside and out). In less than a week, Rob accomplished more than the predecessor realtor did in a year. As earlier mentioned, like the great Tom Brady, I believe Rob ** is the one to get it done. Choose Rob, and like me, you’ll be glad you did.

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      Homes.com author review by Jessica Kaplan

      Homes.com has a long history in real estate advertising. It originally existed as Homes & Land Magazine, which began publication in 1973. The magazine began publishing digitally in the 1990s and later became Homes.com. The site is now owned by Dominion Enterprises and headquartered in Norfolk, Va. The site lists properties that are for sale and rent.

      • Local professionals: Homebuyers still looking for a real estate agent, mortgage banker, home inspector or other real-estate related professional can find listings on Homes.com.

      • Blog: Homes.com has a blog with informative articles on buying a home, moving, building and remodeling a house and much more.

      • Forums: Homebuyers, renters and homeowners can all post real estate questions on the forums on Homes.com’s website. Although anyone can answer other users’ questions, most questions are answered by real estate professionals.

      • Search options: Site visitors can easily browse for a specific type of home or property, like a multi-family home or empty lot. Users can then narrow their search from there.

      by Jessica Kaplan Contributing Writer

      Jessica Kaplan is a freelance editor and writer who contributes and updates articles for ConsumerAffairs. She writes lifestyle content across several publications, including Reader's Digest and Taste of Home. Jessica's specialty is covering trends content, and she has a particular passion for travel and food news.

      Homes.com Company Information

      Company Name:
      Homes.com
      Website:
      Homes.com