Homes.com Reviews

Not only was my subscription with homes.com a waste of money, it was supposed to expire after six months. Despite repeated requests for confirmation of my cancellation, and a full refund of charges against my card after my subscription was supposed to be over, I still have received no confirmation of cancellation, or the refund I am due. There is literally no way to cancel the subscription on the website. That should tell you all you need to know.

Unfortunate business practices at Homes.com. I want to warn people about doing any business with Homes.com. It may help to know that I'm a Realtor that has had over 4600 transactions in my career so this is not coming from a newbie that has never worked with an internet marketing company before. Originally I thought I would give Homes.com a try in 2019 as they kept calling and said they were as good a Zillow. It only took a few months for me to find that not to be the case at all. I cancelled with them and they starting saying I had a contract with them even though I never signed anything. I gave them some well deserved bad reviews and moved on despite some threat letters from an attorney firm they contract with to scare clients into paying them.

I signed up for the $200/month Homes.com membership because the sales representative explained that Matterport tours and floor plans were included for all of my listings. It wasn't until the onboarding process that I learned those tours and floor plans were only compatible with Homes.com, making them of little value to my business. If that limitation had been disclosed upfront, I never would have signed up. I requested to cancel within a week. During my conversation with the general manager, he told me they didn't want to keep an unhappy customer and that he would work with his manager to process my cancellation. Based on that conversation, I believed the issue would be resolved.

Terrible waste of money! They had so many issues that I helped to fix such as rotating listings on Facebook where the comments were not for the house that people were currently seeing. They promote the Matterport that they offer, but it is deleted when you quit paying their outrageous fees. Many other issues as well and no good buyer leads.

Do not advertise with them. I have been with them for almost 12 months. They never sent me a single lead on any of my homes for sale listings. When I tried to cancel they told me I had to give them a 30 day notice and since my renewal was only 20 days away I will have to automatically renew for another year. No notice of renewal, they just do it. I looked at my contract and it does not say it will automatically renew unless I give them a 30 day notice. It takes days for the rep to respond. Very poor support and no leads, definitely bad return on investment and even worst support. Stay away from them, they are a total scam!!!!

Super bad customer service experience with them. They are literally scammers.. They keep the insurance to themselves and keep charging the credit card without your consent.. I would NEVER recommend Homes.com to anyone ever..

I have had a stellar experience in gathering vital information regarding Paradise, CA, from LORA **. Lora had an extremely broad wealth of information about the town, the land, environment, type of residents, the towns current situation and future. Lora also gave me insight on where I could verify or gather additional information. Lora's openness, honesty and eager willingness to assist me in my search of vacant properties was most valuable. Have yet to close on a deal but in the process and could not wait to share my positive interaction with Lora **.

I was contacted by a sales rep from HOMES.com to see if I wanted to sign up for their Real Estate Agent partnership. I sat through the presentation and decided to think on it. I contacted the sales rep again and said that if I did this Realtor partnership that I would like to pay for the first 6 months up front and that I would like to do a trial run. I ended up talking with the sales manager and set up a one time 6 month trial. I was told that there was no renewal requirement. That my card would not be charged again unless I decided to move forward for another 6 months.

The calculations they give are inaccurate, which is misleading. What they indicate as the lot fees for Mobile home parks are inaccurate. The amount is always higher.

Think carefully before investing any money with Homes.com. If you're expecting real leads, be prepared for a long wait — potentially years before seeing meaningful results. As a broker, I regularly test different marketing channels to maintain momentum in my business. Homes.com has consistently underperformed compared to other options I've tried. I won't be returning to their platform and cannot recommend it to other real estate professionals.

I keep getting fake real estate leads where my phone rings and I hear, "please hold. You have a lead from Homes.com." The person on the other end also gets a phone call connecting them with me (an agent) and neither one of us initiated a call. That results in me getting verbally attacked. I've asked, and the other person wasn't even shopping for real estate. Fake leads, spam caller... not appreciated!

They are scammers. Will intentionally promote features not available in an area and then refuse a refund or cancellation. Flat out liars. Reached out to multiple people. All their leads are trash, agents beware and stay away.

What's the point of providing the listing agent's information if that agent NEVER responds to inquiries, or respond WEEKS after one is made? Interest rates are changing fast, affecting borrowing caps, and waiting for better offers can price a legitimate buyer out of the home they were qualified for when they inquired. Get it together, people. Do you want to sell homes or not?

What an absolute scam, locked in for 200 a month for a year, after 3 weeks I had just the same service as the free subscription they did not care one bit. They shrugged their shoulders and said, "We’re sorry but we can’t cancel your membership". I read it wrong and it said if I didn’t cancel within the first 30 days I’d be locked in for the following year not the current year which makes absolutely no sense. They gas up the product like is literally the best thing on the planet and it is sub par at best. My representative said he’ll be attentive and respond to my emails and calls ASAP. Took him 3 days to get back to me. They are FRAUDS, do NOT fall for their trap like I did. They feed you bs about promoting your brand on all these big websites, it was bait and I fell for it. I was misled. These are the points of contact Oscar ** and Annie ** based out of Virginia. Annie ** Regional Director **. Oscar ** Account Executive. Office: **.

I have been a real estate agent for over 25 years, and my experience with Homes.com has been incredibly disappointing. I have always been on time with my payments, but recently had to cancel my card due to a scam. Unfortunately, I overlooked updating my payment information. What’s unacceptable is that Homes.com never sent a reminder, notice, or warning that a payment was due or had failed. Instead, they abruptly canceled my website with zero communication. As a result, I lost all of my hard-earned reviews and online presence overnight. Years of work—gone.

I would not recommend them. They auto renew membership without telling you, and say they can not refund you or cancel it until next year. They promise me that my website would stay update and I would be able to keep it with them as they update it, that was a lie. They drop it without telling me. They send refunds to other people's bank accounts. It would make sense to verify with me before you send any refunds, but they did not. They expect you to keep paying for something you're not happy with. Management tries hard to keep from talking to you.

UNETHICAL Company. Does not work in the best interest of Sellers, Buyers, or Agents. I emailed them to correct my Seller's property address as they are the only platform that constantly gets it wrong. It took them 8 days after multiple emails!! That can really hurt a Seller on a new listing if someone is searching on Homes site for a particular city and Homes has it listed incorrectly! They didn't care whatsoever about how long it was taking and just kept sending me replies that they were "working on it".

Homes.com is awful. I think I received only one lead in the 6 months I was signed up with them, told my rep multiple times on phone conversations that I didn’t want to renew. My renewal date came around and a new rep called me because my original rep quit saying that I was locked into another 6 months because my in writing “I do not want to renew” was sent after the 30 day in advance cancellation date… the whole thing is a scam. Don’t waste your money, very disappointing. I should have done more research prior to signing up, as I’m writing this they have a 1.4 overall rating.

A real estate agent contacted me and said that they received an email from me that I was interested in one of their listings. The email was through Homes.com with all my info. I am not in the market for a home and have lived in my home for 20 years. They gave the real estate agent a fake lead using my information. Real Estate agents, beware of this company. They are a scam.

They doxed a minor child by listing him as a homeowner in Glendale AZ. They should be investigated. They have not notified and are not cooperating with my family. We have told them about their mistake and asked them to correct it.

This is the worst company I've ever had to deal with in my entire life!!! Agents - stay away from them!!! They will promise you the best marketing ideas orally as a presentation, but then when I signed the contract and later asked for their marketing, they couldn't deliver anything at all! They are misleading and I hate them forever!!!! They bind you into a contract and the contract doesn't state what they verbally presented. They said "well yes we said that, but that's not in the contract", when I asked about their failed service that I never saw. Unfortunately they will not release you from their contract and I'm losing my hard earned money every month to these scammers!!!! I HATE THIS COMPANY!!!!

Filed a complaint with BBB. Reported to Gov. agency. Website posting fake ownership information on properties. The actual homeowners are unaware. Reporting, creating, or using fake home ownership information is illegal. There are over 100 BBB Complaints.

All you get from them is the following auto reply, they do not have actual customer service. Thank you so much for reaching out to Homes.com. We are more than happy to further investigate your request. For Homes.com to continue processing this request, could you reply here at your earliest convenience with the full name(s) you are requesting to have removed from the listing address in reference?

If I could I'll give them -5. The worst and dangerous scam site you'll ever encounter. Customer service is horrible, actually does not exist. They will never respond to your complaint. They post "Ownership History" with all names since century XIX exposing you to unwanted calls and harassment. Also, they post some stupid "Estimated Property Value" from some idiots who never was in your house, with rates running hundreds of thousands difference in between them. I don't know how to stop my home running on this horrible site. Please help, they endanger me every day, with calls and emails from different people.

Unfortunately, I did not do my research when signing up with Homes.com. Since I had seen them at NAR Conferences, and because Dan Levy is their spokesperson, I believed I could afford them a certain level of trust. I cannot begin to express how betrayed I feel at knowing that I have been duped into something I cannot get out of. I feel like I'm being gaslit as I do not recall ever being told I had to give 30 days notice to terminate my 6-month arrangement; and yet, that's all they keep telling me. And since I didn't terminate quickly enough (I gave my notice 28 days prior to expiration), I am obligated to sign up for another 6 months.

Amithyst ** is a wonderful realtor. She provided us with great communication, high-quality professionalism, and insightful experience to execute our home purchase. Buying a home is a delicate process and her support made it a success.

I wish I had read the reviews. They did not send any leads and are not helpful at all if you have any concerns. No flexibility and no assistance. I wanted to cancel after 6 months, but they add an additional 6 months if you don't let them know in the 5th month, 30 days prior. No flexibility at all. It doesn't matter if you aren't using the program or are leaving the business. Also, the "manager" & "customer service" reps each send you to the other one. No accountability. Zero stars.

They are a SCAM!!! They refuse to remove photos of my home and blame MLS. They LIE!!! They can remove the photos- they are their own website!!! They need to be held accountable and stop lying to people!!!

Thinking of buying a home, or selling yours? Meet Rob **. I moved to Oak Creek Mobile Home Park in Coarsegold July, 2024 from Southern California. I quickly began the restoration of the twenty-two-year-old house I purchased. In less than a month, and half way through the renovation, I realized that I had made a mistake in moving to Central California. One of my contractors recommended a realtor friend, who I later found out was not familiar with the Coarsegold market, or selling a manufactured home. As a result, and on request, the realtor released me from that listing.

Agents brokers beware of the scams when signing up for any marketing or agent's feature listing marketing program! They are underhanded, sneaky crooks. I am a licensed top producer ranked in the top 1.5% nationwide real estate agent with Coldwell Banker for 13 yrs. I have tried many lead generating programs, with all the top companies. I also have over the years participated in agent featured listings, and advertising/marketing digital ads. This is the first time that I have had an experience of being scammed and ghosted, by an account manager and her supervisor in my entire career 13 yrs. I am so disgusted and baffled by the contract that they responded with which I never signed and has no digital signature. They are refusing to cancel my featured listing monthly marketing.

I'm happy to see that Homes.com has such a negative rating on here as they refused to remove my data on their website at my request. It does not matter if information is publicly available, they should be respecting people's wishes to have their data removed upon request. I will be sure to continue my quest in providing negative ratings for them wherever I can. Best of luck to them.

They have it on their website that someone bought our home nine months ago, which caused us to panic, since this wasn’t true. We contacted our town to make sure somebody didn’t try to illegally buy our home out from under us, and thankfully, the deed was fine. So I contacted homes.com to tell them that their information was incorrect and sent them all the information and they still didn’t correct it to this day. Stating that they get their information from public records. Well their “public record” source is completely incorrect. And when I asked them which public record stated this to them, so that I can make sure we aren’t a victim of fraud, they wouldn’t give me that information.

It's a waste of time submitting inquiries as a potential buyer when the listing agents won't respond. I inquired on two different properties this week and never received any followup from the listing agent.

I’ve been trying to cancel my Homes.com contract even though they don’t call it a contract. Since November 2024 they refused to allow me to cancel. They just keep automatically renewing it because I didn’t cancel 30 days prior. I canceled 100 days prior. It is impossible to deal with these people. You don’t get any leads. You don’t get any service. They’re very nice when they answer the phone, but they don’t do anything and it’s the most worthless worst worthless program I’ve ever used as a realtor.

I have been a paying member of Homes.com for nearly six months with ZERO leads. I spoke to my representative several times about my dissatifaction but she keep stating that I needed to give it time. Well close to six months later still no results. I also sent 3 letters to Any Florence the CEO and not a call back from Homes.com to discuss why am not happy with their service. I would not recommend Homes.com.

I signed up with Homes.com on February 12, 2025 and cancelled on April 22, 2025 with a live agent. Despite cancellation, the company continued to withdraw $140/month from my account. By September 2025, that totals $1,120, including five months of charges after cancellation. To make matters worse, I received two emails from Homes.com (“We’re sorry to see you go”) confirming my membership cancellation—one dated April 22, 2025 stating cancellation effective Feb 11, 2026, and another dated September 24, 2025 stating cancellation effective Oct 11, 2025. Neither email disclosed that funds would continue to be withdrawn. When I contacted support in July, I was told my account was cancelled but I was somehow “locked into” a contract through April 2026—something I was never informed of at sign-up and which is not mentioned in the cancellation emails.

I REALLY wish I had reviews prior to contacting. Warner ** knew from the very beginning that I was unhappy based on the zip code 34481 being called Fellowship on their map which did not match the Ocala City that 34481 is. When he repeatedly couldn't "fix" the problem, I him that would not renew because it wasn't generating any leads at over $1000/month. He told me in writing (email) that my account would be noted and that I didn't need to do anything further as he would cancel the auto renew. Again, I have this in writing.

You would get a great review if you stop interrupting me, my time is not yours to waste. Your app will not delete and every minute, it comes back like another Bigfoot lie. I need every minute of everyday without interruptions from Homes.com.

Homes.com lists my home as not for sale and has tons of false information about the home ownership. Do not trust the "public information" at all. It seems to be coming from Spokeo and not public county records. Scary stuff.

I’ve been using Homes.com to look at homes in another state and I’ve found that their in-app map is not always accurate. It has confused me at least twice now when I try to look at a satellite or street view of properties I like and wanted a look at the larger overall area. If you are using Homes.com for an area you are not familiar with, also check it with Google Maps or some other map app, don't count on the in-app map!