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Zillow.com

Zillow.com

 3.9/5 (728 ratings)
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Zillow.com Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer
Original review: Aug. 26, 2021

I was very skeptical when I reached out to Zillow and was not sure if their process would work for me. I filled out an online questionnaire and got an initial offer which seemed high. I got a call from Kyle, who was a great guy to deal with and very responsive throughout the entire process. Everyone that I dealt with was very pleasant and helpful. They sent someone to do the physical inspection and and sent me a revised offer. Somehow the person who did the inspection lost about 600 sq ft of our house and hence reducing the value by $18100. Honestly I was still ok with the offer so we signed the contract. They were very understanding and flexible with closing date. We closed on time and everything went smooth and I would sell a house through Zillow again if the need arises. I did try other sites too but I found Zillow to be the easiest one to do business with. I would recommend them to anyone.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 15, 2021

Without Zillow we wouldn't have found our house or wouldn't have found it in time. We had told our agent to remove a certain city from our search list as we were frustrated trying to find a home. Zillow still remembered our search criteria and emailed a new listing in above mentioned city within minutes of it going live. We immediately called our Realtor, toured the house and placed a winning offer all within 6 hours of receiving the email from Zillow. We are so thankful for Zillow or else we would've never bought our dream home! It's worth mentioning Zillow's information and data WAS accurate. Forever grateful for this website.

2 people found this review helpful

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    Rated with 4 stars
    Verified Reviewer
    Original review: March 3, 2021

    I don't like that Zillow doesn't have a search filter for open houses. Zillow also isn't as good as Redfin at telling you when a house is contingent or pending (in fact, Zillow rarely is up-to-date with this information). I do like that Zillow gives you actual price history and shows the amount of cuts/increases over time as compared to Redfin, but it's weird that the value of the house over time as a chart includes prices listed by owners, even if the list price was later changed. It's misleading.

    11 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: March 2, 2021

    Zillow is a wonderful source for home searching. It is easy to use. The search bar can take just simply a zipcode or even a broader search by counties. I liked that I could put in my own filters. It definitely cut down on wasted time swiping through homes that I shouldn't even be looking at. It was also extremely helpful that it provides full information on all homes. I do admit though that there were times when the description section did not match the fact section. Also the photo quality on some of the homes was lacking. There were also times when hardly or NO photos were given. A big disappointment was a lack of floor plans and room measures on all homes by brand new.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: March 1, 2021

    The best feature I like when using Zillow, is the map feature. I can search using the map and don't need to open another browser tab to check the address on a map. I am not sure if other sites have this feature, but Zillow is the first one I noticed using it, so I've stuck with them. You can also use the same map to search by zip code. Awesome feature. The notifications and saved search criteria are also a nice feature.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 6, 2022

    I left an honest review of an agent who never responded to my calls. I used no profanity or personal attacks. I said "she never responded to my calls. I will find another agent in the area to work with, good grief!" WOW! Rejected because it does not follow guidelines. I read guidelines. I did NOT do any of the things they list as not allowed. Bug off, Zillow!

    Be the first one to find this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 8, 2021

    I have been searching for a housemate in any big beautiful historic. I have been advertising on Craigslist for 10 years and got 10 excellent people. SpareRoom referred me to a convicted stalker and had to report it to police. However, SpareRoom wanted to use my name in the complaint. Roommates.com is and Zillow does by give you an opportunity to detail the amenities correctly so I’ve received phone calls, yes phone calls, from completely rude and pushy people. How did they get my phone number. These people are just another corporation looking for a lawsuit. Awful. Awful. Awful.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 2, 2021

    The only reason I put one star - there is no negative stars. This is a big scheme. Our office is a real estate office. They talked us into purchasing the leads. Few years back it was making sense. But now.... First of all they lie about market share that you are buying. When we decided to spend $1,000 per month they said that we were buying 30% of market share for a given zip code. So, we were getting some calls until everything came to a halt. We called our rep and he said that we don't have 30% anymore. They said that somebody purchased more. But there was an opportunity to buy more market share and they talked us into spending $1,600/month for 54% of market share. This was automatically putting us into position #1.

    Well, few months later our name disappeared again. We called in with the questions and we were told that this market is no longer at 100%. Now it was guaranteed 3 slots at 100% each. After few more sales pitches they talked us into purchasing 70% of market share for $3,200 per month. Few months later our name is again nowhere to be found! So, we called again and this time we are told that this zip code is outperforming and they "ADDED MORE INVENTORY (?????)" and if we wanted to still have our market share/presence we would need to add another $3,000 in addition to $3,200 per month.

    Well first of all this is constantly changing rules game/pyramid. But here is the trick how 'MARKET OUTPERFORMING' - they connect us with clients who are trying to buy the property that is already under contract! they also connecting with clients who want to work exclusively with listing agent. There are tons of fake calls/connections. They are connecting with people who already have an agent and their agent simply is out of town today or have a family function and cannot show today. AGENT! DO YOURSELF A FAVOR. SAVE YOUR MONEY FOR SOMETHING ELSE AND IF YOU CURRENTLY HAVE A CONTRACT WITH ZILLOW - RUN! You are wasting your money.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 13, 2021

    They blocked my number from the platform so I have no access information to posted listings. I'm a fierce negotiator. I bought a house remotely and the closing was badly handled. 0 star in my records.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 5, 2021

    The offer was fair, but their communication is terrible and the way they handled the closing is downright criminal. Closing was scheduled at the time the contract to purchase was signed. They don’t respond to multiple emails, calls and texts for updates over the course of several weeks prior to closing. The week before closing they reach out to schedule the final walkthrough. They schedule it 3 days before closing (because that’s where they could fit it in, keep in mind closing had been scheduled for 5 weeks at this point). They emailed us the afternoon before the walkthrough that if we aren’t completely out of the house by the walkthrough they would hold back $5000.00 the day of closing. There was no way for us with that short of notice to move up the movers. Here we are the night of closing (my husband and I signed our part of the documents at 9 am) and the deed hasn’t been recorded and we have received no money. BEWARE.

    7 people found this review helpful
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    Zillow.com author review by ConsumerAffairs Research Team

    Zillow was launched by two former Microsoft executives in 2006. It is owned by the Zillow Group and makes a profit by selling ad space on the website and through its partner with U.S. newspapers to provide real estate searches on their websites. Zillow lists all types of real estate available for sale and rent.

    • Multiple search areas: Users can search for houses in select neighborhoods or areas simultaneously and exclude all homes listed outside of those areas. Site visitors can circle the area(s) they are interested in on a digital map and then apply filters to homes inside those areas.

    • Zillow Digs: Zillow Digs, a portion of Zillow’s website, helps people find design and decoration inspiration. It shows pictures of both interior and exterior spaces and lists prices for materials used as well as an estimate for labor cost.

    • Zillow Advice: The Zillow Advice section of the company’s website serves as a forum where individuals can ask and respond to real estate related questions. Users can sort by city or neighborhood to see discussions about problems or trends in their area.

    • Sun NumberTM: Those interested in using solar energy will find Zillow’s Sun Number, which is listed on the page for each property. This number tells how well-suited the house is for installing solar panels based on the building type, climate, electricity cost and solar installation cost.

    • Zestimate: Each house listed on Zillow has a Zestimate, which estimates the current market value of the house, the amount it could be rented for and whether the value is projected to increase or decrease over the following year.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Zillow.com Company Information

    Company Name:
    Zillow.com
    Website:
    www.zillow.com