- Max. panel efficiency
- 22%
- Panel warranty
- 10-25 years
- Payment options
- Cash, loan, lease
- Year founded
- 2007
We’ve talked to more than 2,000 Sunrun customers from across the country. Over a recent two-year period, 77% were satisfied with their installations and 73% were satisfied with the technology. Many tell us about significant savings on electric bills and would highly recommend the company to others.
We also appreciate that Sunrun’s leasing program lets you go solar without a huge upfront investment. Contracts typically last for 25 years, with free maintenance and repairs during this time.
- “The rep did an excellent job and the installation was great. With the winter months, I don't see as much voltage coming in but I'm sure this summer, we'll see a lot more. So far, I'm very happy. Their customer service team has been very good.” — Larry in Henderson
- “The experience with Sunrun was so good that I went back and put them on my new house. … Step by step, I knew exactly what was happening via email constantly. I got an email telling me when the inspection was gonna be. They said they were gonna be there at 9 o'clock and they were there at 9 o'clock. They said they were gonna be there at 7:30, and they were there at 7:30. When they cleaned up, I gave them paint for the garage. They painted everything that they scratched or had to cut. They replaced the drywall and repainted for me. … ” — Rodney in Henderson
“The only issue we experienced was the broken tiles when they installed the solar panels,” Jie in Henderson told us. They were still overall satisfied. Solar installations are complicated projects, and there’s always the chance of relatively minor complications.
More importantly, some negative reviews mention miscommunications or billing issues. Make sure you read the fine print carefully.
Sunrun is a leading provider of residential solar, battery storage and energy services in the United States. Installers use monocrystalline panels from reputable manufacturers like LG. You can pay for your system upfront or take out a loan, but Sunrun leasing plans really set it apart.
- Services: Sunrun designs and installs customized solar panel systems for homes and businesses. Technicians provide ongoing maintenance and monitoring to ensure optimal performance.
- Warranty information: Sunrun offers a 10-year warranty on workmanship and equipment, roof leak protection and a 25-year performance guarantee.
- Payment options: You can pay upfront, finance or lease. With leases, there’s no initial charge for panels, equipment, installation or permits. Sunrun owns the system, and you pay a fixed monthly fee.
Pros
- Reliable systems
- Flexible payment options
- Comprehensive warranties
- Daily system monitoring
Cons
- Some customer service complaints
- Occasional installation delays
- Limited price transparency